Luis Londono

Is there a way that an audit log can be created for actions on the system settings, tracking logins, etc?

Microsoft is planning on deprecating basic authentication in O365, which will affect the incoming email requests to stop working in kwok. Will the migration to modern authentication for O365 be something that Kwok would be able to handle down the road? https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online

Initial ticket creation notifications are sent in plaintext but if someone sends in a ticket via email with HTML then the notification email we get is also sent in plaintext with all the HTML formatting. Is there anyway to set all emails to be sent via HTML instead of plaintext.

It would be great to have a auto refresh interval option especially on the issues pages so that new issues are seen on things like status boards.

Currently the only way to attach a document is by creating the ticket and then attaching a document. This creates an extra step to attach files. Can the attach file option be added when creating/updating issues?

Works! Thank you!

Currently only the initial ticket information can be searched and comments that are entered afterwards cannot be searched. It would help finding issues if we can search the comments on tickets as well.

Create a page in the administration area for auditing and showing the changes that are made