Primo is an all-in-one AI-powered IT operations platform that helps organizations buy, track, secure, and remotely manage company devices and software from a single, centralized system by combining identity, mobile device management (MDM), endpoint detection and response, SaaS management, and global hardware procurement so teams no longer juggle multiple disconnected tools; IT can enforce security policies, push apps and updates, monitor and remediate issues across macOS, Windows, and Linux devices, and coordinate zero-touch deployments at scale, all while keeping identity and access workflows in sync with HR data to automate onboarding, offboarding, and permission changes. It integrates with 60+ HR and email tools to ensure a single source of truth for users and devices, offers real-time compliance and activity logs, supports role-based access and single sign-on, and provides AI-assisted automation to reduce manual work and improve security posture.