Zence FeedbackEasyrewardz
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About
Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.
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About
Capture real-time customer feedback, analyze sentiments, and enhance customer experience with automated feedback collection and analytics
Key Modules
1. NPS (Net Promoter Score)
Detractor Management
Sentiment Analysis
Google Reviews
2. CSAT (Customer Satisfaction Score)
Customer Data Insights
Automation & Optimization
3. Reviews
Customer Insights & Engagement
4. Surveys & Polls
Custom Feedback Collection
Common Features
Omnichannel Feedback Collection – Gather insights via Email, SMS, WhatsApp, and Surveys
Real-Time Analytics – Monitor sentiment trends with AI-powered reports
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies requiring a solution to collect and analyze feedback to determine sentiment
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Audience
Retail, Healthcare, Banking
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSeven24
Canada
www.seven24.ai/
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Company InformationEasyrewardz
Founded: 2012
India
zencecrm.com/products/zence-service/feedback-management/
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Integrations
Google Sheets
Microsoft Excel
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