Best Utility Billing Software - Page 4
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Compare the Top Utility Billing Software as of March 2026 - Page 4
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1
Lone Star BillPro
Lone Star BillPro
Lone Star BillPro is a scalable, end-to-end SaaS billing and customer management platform built for retail energy suppliers to manage the complete customer lifecycle from acquisition through billing, collections, account management, retention, and win-backs, with customizable technology that adapts to unique business rules and high transaction volumes. It includes a flexible automated billing engine that processes complex rate structures, promotions, late fees, credits, time-of-use, and ancillary charges with exception rates under 1% and integrated auditing and preview capabilities, as well as disconnection/reconnection and AutoPay management. It also offers a robust Customer Information System for agent-side account management with full visibility into plan, payment, usage, and correspondence; a self-service MyAccount portal for online customer billing, payments, transfers, renewals, usage dashboards, and upsell offers; and rule-based email and text coordination. -
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UtilityTrakR
Starnik
UtilityTrakR is a robust cloud-based utility billing software solution purpose-built to help manage the utility operations of municipalities, cities, co-operatives, and more. Built by Starnik, this all-inclusive utility management and billing software suite provides a wide range of features that include payments, billing (CIS), collections, customer portal access, cashiering, customizable detailed reporting, business intelligence, and meter data management with field service functions on mobile devices. With UtilityTrakR, users can easily and seamlessly send electronic bills, process payments, access data-driven insights, and deliver exceptional customer service. -
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SOFTWater
Intedata Systems
Recognized as the industry's leading utility billing software, SOFTWater helps manage various utility office problems as well as eliminates manual operations and errors. Developed by Intedata Systems, SOFTWater's intelligent document management, flexible automation, and robust integrations enable users to bill water, sanitation, sewer, gas, and/or electricity cost-efficiently. Take advantage of the automation discounts offered by the USPS. We process your customer addresses for you, verifying them with the latest postal service database and providing the required reports. SOFTWater makes sending and receiving your address data easy with it’s built-in CASS utility. It will even remind you when it’s time to send your file for processing again! -
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CUSI
Continental Utility Solutions
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data. -
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Cogsdale Customer Service Management
Cogsdale
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997. -
6
UMAX
Itineris
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data. -
7
Diamond Billing Engine
Diamond Concepts and Consulting
DBE is completely dynamic and customizable on the fly, providing your business with fast, code-free rate changes. All the flexibility and power of spreadsheets, but integrated into your billing process. Why waste money on a complete CIS, when all you need is Billing Flexibility. DBE can provide all the functionality of a high-end Utility CIS, at a fraction of the price. No need to ramp up your infrastructure or worry about software compatibilities, DBE can process your Billing Determinants both as a real-time Web Service and in batch. All data is fully encrypted using Advanced Encryption Standard (AES) 256 and hosted using secure HTTPS and SFTP protocols providing a secure means of connecting to DBE from your servers. DBE allows you to use your preferred Bill Print solution, whether that is done by your business in-house, or through a third-party vendor, both real-time rendering and mass customer mailings are seamless using the Diamond Billing Engine. -
8
Elink Urja
eLink Software Technologies
User friendly environment for Dynamic data acquisition and delta updates from multiple geographies, E-Link has developed such an environment for its clients, where the following applications would be operational on top of the data centric environment. Real time management of power supply through automation for uninterrupted and quality power supply to the end users. We possess the capacity to design, develop and implement SCADA-DMS systems for substation & distribution automation, thus helping to manage the power supply better. Empower consumers to manage Electricity Usage Smart Metering solutions as it detects fraud and prevents outrage Bidirectional and real time interaction of energy meters and utility systems are required to enable SMART operations that make the grid smarter. Street Lighting Solution enables to remotely monitor and control street lights. The solution is based on internet connectivity for seamless data upload to a Cloud Application. -
9
OmniCare
Sigma Software Solutions
Sigma Software’s OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes the barriers to delivering the next generation of real-time convergent experiences via a packaged solution of core real-time products and will drive subscriber acquisition, increase revenue and improve profitability. Sigma Software understands that accurate charging and billing is one of the most critical components of Quality of Experience (QoE) for Communication Services Providers (CSPs). OmniCare ™ enables unified management of any service, any network and any subscriber for CSPs. The solution provides true convergence – a single convergent billing system to handle prepaid traffic, real-time charging, wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, or SMS and various functionalities required for postpaid customers such as complex customer hierarchies, CDR re-rating, volume discounts, flexible reporting, roaming charging and interconnect charging. -
10
Jenworks
Jendev
Jenworks is a robust, proven utility billing solution based on Microsoft Dynamics NAV technology. It provides the freedom to bill the way you want, in line with your commercial and regulatory needs. Wholly owned by island utility Jersey Electricity plc, Jendev has a deep understanding of the needs and requirements of small and medium-sized island utilities. The scope and cost of Jenworks is specifically designed to meet the unique needs of territories. Jenworks is extremely flexible and is designed to bill both individual or multiple utilities, as required, using a varied range of tariff types. Integration with Microsoft products and other technology is a strength of our solution. You can integrate Jenworks without the need for large-scale changes to established working practices. It is highly configurable and designed for simple and complex utilities alike, flexing to meet business needs. -
11
EDAMS Billing & Customer Information
Hydro-Comp Enterprises
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers. -
12
Milsoft FMS
Milsoft Utility Solutions
You already have a myriad of decisions to make. Decisions that affect the allocation of resources to manage your utility effectively. Having either inaccurate or late information can have adverse effects on your choices. Our FMS is designed especially for utilities to support workflows tailored to our market space. The tools available to your accounts team makes FMS an invaluable aid in getting the financials exactly where they need to be. In a system built to take the data, put it into the correct accounts, and to generate the reports required by stakeholders. -
13
Brook
Inkey Solutions
A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers. -
14
Springbrook
Springbrook
SB Express is the all-in-one financial platform choice for small local governments that want an easy-to-use out-of-box accounting system. The SB Express is a fully integrated fund accounting, payroll, and billing platform built on over 30 years of successful government installations. SB Express manages a finance, payroll, and utility billing system that delivers the most modern technology available to your Agency. Payroll Control screen illustrating new look and feel. The layout is instantly familiar to current Springbrook Express users with the ability to drill-down into employee details where applicable. Chart of Accounts screen demonstrating the ease of seeing real-time financial numbers. This functionality, along with the ability to customize the columns that display, and other advanced search & filtering options, provides powerful enhanced search and download capabilities. -
15
DTE Business Suite
Down To Earth Solutions
Down To Earth’s suite of software applications is especially designed for small to mid-sized companies. Our goal is to provide a complete solution for the unique demands of accounting, distribution, and light manufacturing industries. Our products help automate your financial and operational process and increase efficiency. Simply and effectively, Down To Earth provides the information necessary for success in today’s business world. Down To Earth business software also transcends system platforms. You can take advantage of current technology and protect your hardware investment, even if your system changes. A definite advantage with today’s progressive technology. Our dedicated customer support team offers a full range of training and support options to fit your time demands and budget. We want to insure your staff have the tools to take full advantage of the potential and power of Down To Earth software. -
16
LOCIS Utility Billing
LOCIS
Specialized Utility Billing, Fund Accounting and other software specifically oriented to local governments. Ongoing support, education and development. Single source of all information technology including Hardware and Software. User participation in defining the evolution of LOCiS to meet their current and future needs. Talented developers and product specialists continuously query the needs of our customers to ascertain where we should be from a technological and feature standpoint. We are adding new features to our software applications every day. The vast majority of these features are requests from our existing customer base. We are second-to-none when it comes to responsiveness to our customers. Long-term assurance that today's solution will continue to be the answer in the future! Proudly serving over 250 communities, park and fire protection districts since 1987! -
17
Oracle Utilities
Oracle
Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day. Connect customer care, billing, metering, and device management to grow revenue and resolve issues faster. Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency. Acquire and engage customers with personalized selling and marketing communications that inspire. Harness AI and behavioral science to drive change and shift peak demand—one customer at a time. Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations. -
18
UtilityExplorer
Progressive Solutions
UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® interface with menu driven controls. UtilityExplorer™ allows search on any field, association of unlimited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export. -
19
Meridian
Meridian Cooperative
A best-in-class software setting new standards. Let Meridian Cooperative bring you into the future. Meridian’s browser-based functionality offers more dependability and customization. Meridian FIS/CIS was designed with you in mind. Our intuitive web-based, modular design allows individual pieces to work independently of the status of others. Increase efficiency by accessing Meridian from any internet connected device, in the office or the field. The power of data lies completely in the ability to transform it into meaningful results. At Meridian, we get it. That’s why we do the hard work for you. Our solutions easily link your data with reporting and tracking tools that are easy to understand and work with. From the homepage to personalized columns in reports, take the reins and make your critical data work for you. Our real-time data works to deliver real savings for you and your customers and members. -
20
READi System
OpSolve
READi™ System facilitates operational excellence by providing robust workflow management functionality configured to align with your business processes. In addition, READi™ System provides the core customer data and customer relationship management features that support your efforts to build better (and more profitable) relationships with your customers. Customer care is really all about providing your customers with the highest possible level of service. The READi™ Express, web-based, CRM platform, can provide your organization with the tools it needs to raise customer service to new levels while improving your efficiency and bottom line. The presentation layer (screen design) is the best in the industry. READi™ System makes customer enrollment smoother by providing complete order entry, turn-on work order, customer notification, and initial billing easier and more efficient.Starting Price: $25000.00/one-time -
21
UtilAbility
Cogitate
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want. Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.Starting Price: $1850.00/one-time -
22
EDIFICE
Northern Data Systems
EDIFICE Utility Billing software solutions provide utility districts and departments with comprehensive software tools for water billing, sewer billing, fire protection billing, stormwater billing, electric billing, refuse and recycle billing, job billing, and many other types of metered and non-metered services. EDIFICE emphasizes ease of use and is designed to help your staff serve your customers quickly and efficiently. EDIFICE consists of a complete utility billing and customer relations management solution, from billing to service management, mobile work orders, full financials, and much more. EDIFICE Mobile Work Orders extends the EDIFICE Service Management module directly into the field and is integrated with Service Billing/Jobbing and Inventory, which creates a seamless workflow environment from the field to the back office. Architected and built by Northern Data Systems, EDIFICE utility billing software is a highly integrated yet modular system. -
23
Orbit CMB
Central Service Association
Whether you provide one utility service or many services, Orbit Customer Management and Billing allows you to access, manage and maintain all of your customer information in one central location. Your team can easily track customer usage, billing rates, deposits, service orders, collections, customer contacts, and account history and can manage your billing processes more efficiently. Manages all major customer-related business processes and services with one product. Integrates fully with Orbit Dynamic Financial Management to improve accounting accuracy and efficiency. Scales easily for a number of customers and services. -
24
iVUE AppSuite
National Information Solutions Cooperative
In a constantly changing and increasingly digital world, being agile is extremely important. It’s difficult to accomplish business-critical tasks when you can’t be at your computer. iVUE AppSuite takes your enterprise data into the field. With key accounting, customer care and engineering features, the iVUE AppSuite app will help you accomplish your goals anywhere, anytime. -
25
ExpenseLogic
RadiusPoint
ExpenseLogic’s web based portal maintains basic through advanced business operations information, such as vendors, invoice detail, payment/financial details, MACD orders, contract/lease terms, and asset inventory enabling organizations to manage multiple vendors, end-users, and purchases on a daily basis. ExpenseLogic™ is the powerful expense management software you need. It eliminates countless hours and automatically identifies expensive billing errors and fees. RadiusPoint takes a tailored set-up approach by building into the database every detail that makes your organization run efficiently. This allows for all impossible-to-manage invoices to be easily processed, audited, and paid on time. Billing errors cost your company money and your staff time to identify and research each invoice and coordinate with the vendor to refund the error. -
26
Edmunds Utility Billing
Edmunds GovTech
Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve. Flexible integration with meter reading devices, cash collection, and other Edmunds modules. Access and analyze critical data integrated from your meter software, parcel data, Edmunds financial software suite, inventory module, work orders, and more. -
27
PowerManager Plus
NMPP Energy
In this mobile digital era, you may want to consider offering this option to your retail customers as more customers are expecting this level of customer service. PowerManager® is a powerful software package that allows users to handle a diverse range of tasks, including payroll, inventory, billing, accounts receivable, general ledger, accounts payable, budget projection and many more functions. The ultimate time-saver – EasyClerk® produces bills for water, sewer, refuse and contracted services. Whittle down a week of billing work to just one day with EasyClerk®. The program customizes bills, courtesy notices and meter sheets. It can print bills in route book order or any combination of alphabetical, zip code, mailing pull codes or carrier route. Service Order tracks and manages service orders electronically, resulting in improved efficiency with fewer tasks slipping through the cracks and more satisfied customers. -
28
NorthStar
Northstar Utilities
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.Starting Price: $250000.00/one-time -
29
Kinetiq
Kinetiq
Kinetiq provides energy companies with the tools to succeed in a constantly changing industry. Our proven customer management solutions allow retailers to develop and manage unique and competitive combinations of pricing, products, and services for the high-value C&I sector. Our data management and analysis products create wide-ranging value for energy companies and their customers. There is currently a worldwide trend toward deregulation of the energy industry. Most developed countries where supply capacity meets or exceeds demand have at least considered deregulation options. Many have already embarked on a structured path toward full energy market deregulation with others still at the planning stage. The impact of the changing energy industry is widespread. Deregulated market retailers need to provide more sophisticated and responsive energy products and services in order to survive in competitive market places. -
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IMS Utility Billing
Information Management Services
The most flexible and versatile billing system available at any price, the IMS Utility Billing system can serve both private and public utility services. The system is easy to use for the smaller customers with only a few hundred accounts, yet powerful enough to handle large customers with many thousands of accounts. There is no limit to the number of customers the system can handle. Utility Billing can bill many metered services, including water, sewer, electric, or gas, as well as any additional charges that your service bills, such as pest control, late fees, or assessments. Standard billing forms (both laser bill cards and laser letter statements) are included with the program. Custom bill forms can be created for an additional charge. A new module offered will print the POSTNET Bar Code on letter laser statements, a great cost saver for large mailings. The IMS Utility Billing system interfaces with many handheld meter readers, for quick meter reading data entry.
