Page 4 | Best Enterprise User Research Software of 2026

UserLeap

Hit your signup onboarding, signup, and product retention goals with real-time survey insights. UserLeap is a microsurvey platform that continuously identifies opportunities to build better product experiences. Gain clarity into customer needs and grow faster. UserLeap powers the world’s leading companies with real-time survey insights. Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence. Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization. You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users. Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning.

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Voxpopme

Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos.

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Indeemo

Indeemo is an end-to-end, AI powered Video Research platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. Indeemo's advanced AI tools transcribe, translate, and analyze multimedia research content in 30+ languages, helping researchers surface insights faster. Our intuitive Reels editor makes it easy to trim and organize key video moments into impactful, shareable highlight reels.

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Sift

Find and keep product market fit. Sift helps you get feedback on all your features, ideas, and unsolved customer problems – right inside your product. Targeted feedback at scale. Segment your customers and trigger in-app feedback based on who they are and what they're doing. Get a complete picture of your users and their journeys through your product. See how customers use your product and the feedback they give along the way. Sift is invite-only right now. Sign up to be invited. Learn what features users actually need – and how happy they are – across your entire product. We’ll identify the biggest opportunities – from planned features to uncovered problems – and turn your customer’s priorities into your priorities. Ask for feedback inside your product. Just define triggers and we'll ask questions right in your app – in context. Make it measurable.

Starting Price: $30 per user per month

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UserBob

Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.

Starting Price: $1 per video

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Loadmill

Create automated API tests from real user sessions. Loadmill helps companies unclog the Dev pipeline, boost velocity and automate manual testing by replaying real user behavior. Eliminate regression bugs by replaying thousands of tests based on real user flows. Reduce your regression cycle duration and keep your team focused on what matters. Cut costs on ineffective testing efforts and maintenance. Automatically generate regression tests from real user recordings. Move fast and keep your team focused on what matters. Automate the entire QA process by replaying real user behavior. Integrate Loadmill into your continuous delivery pipeline and start shipping faster. Loadmill is using real traffic from websites around the world to test your server's performance. Get results fast - launch tests within seconds & detect bottle-necks before production. Truly distributed - unlimited unique IPs and locations per test. Record and replay your own user scenarios at scale.

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PingPong

PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.

Starting Price: €90 per credit

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See Memo

Tugboat Coding

Widgets are hard to miss these days. They're just about everywhere, in the form of chat widgets, embedded content, feedback forms and pop-ups. Despite their abundance, there's a lack of tools to create custom widgets. Sometimes all we want is a simple and clean widget. And that's what See Memo offers you. See Memo is made by an independent developer at Tugboat Coding. Your widget toolbox to engage users, simple and customizable. Add a No-Code widget to your site today. Do your users need help? Get your users to leave you a quick message. Need to gather feedback from users? Users are visiting your site but you don't know why they're bouncing. Don't miss their feedback. Add a form widget to your site. Need a simple NPS survey on your site? Design a quick, simple survey and start collecting NPS scores today. You'll start off on the Basic plan and have the option to upgrade after signing up.

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User Interview Exchange

Helps others and earn a UIX Token for each request that you are an interviewee for. Give a user interview, get a user interview. The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. Earn tokens by participating in user interviews. Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products relevant to you. As thanks for your participation, for every user interview you participate in you will earn a UIX Token to conduct your own. Exchange tokens to conduct your own user interviews. Exchange each UIX Token for a 30-minute video chat user interview with someone in your target segment. Post a new request for a user interview and get email alerts when someone thinks they may be a good fit for your user research. The User Interview Exchange is for anyone who is trying to find users to interview for product development.

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UserTribe

We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.

Starting Price: $150 per year

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Upsiide

Dig Insights

Upsiide idea screens aren’t typical concept testing surveys. Our interactive dashboard tells you which concepts, ideas, and designs are most likely to perform well in-market, routinely validated by in-market realities. Upsiide is an innovation insights platform that helps marketing and insights pros predict the in-market appeal and performance of their ideas. We're the quickest, most actionable, and most cost-effective way to do innovation research. Test thousands of ideas and get real-time results delivered straight to an AI-powered visual analytic dashboard. Upsiide is relevant across every category – CPG, financial services, telecommunications, pharmaceuticals, and restaurants. We use some pretty fancy statistical techniques that will help you predict which will ultimately succeed in-market. Whether you’re honing in on a pack design, launching a new product, or deciding on campaign messaging, Upsiide will help you select the best possible option based on in-market realities.

Starting Price: $1,200 per year

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Collabito

The text-based online focus group module is the most popular part of Collabito. It provides an easy way how to conduct a live chat session with a moderator and respondents. Collabito is a cloud software, you do not need to install anything, you and other participants need only a browser. The moderator leads the discussion with respondents based on the text chat. He writes questions and comments to all participants or send messages to a specific person only. There are many tools to make the online focus group session more engaging and get more insights: a whiteboard for media presentation, moderator’s guide, silent mode and whispering options or drawing on pictures. You can assign one or more moderators to your projects. He can discuss with all other participants, mute or kick out anybody and has some administration privileges. Collabito provides an easy way how to add and administer all respondents in the project.

Starting Price: €75 per project

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EyeQuant

From dynamic social media ads to abandoned shopping carts, understand what users will see, how they’ll move and the actions they will take so you can optimise the complete user experience before going live Gain actionable insights to eliminate guesswork and support creative teams to produce designs that consistently convert. Use as a diagnostic tool to understand which pages are underperforming and identify issues to improve the digital customer journey and boost conversions. Gain instant, objective feedback / pre-performance data through intelligent heat maps on where users look with video ads, animations and motion experiences – to optimise design and increase performance before you launch. Understand which elements create a distraction or compete with each other to improve design and drive conversions.

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Emozo

Emozo Labs

Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.

Starting Price: $750 per month

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Great Question

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Starting Price: $49 per month

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Sphinx iQ3

Le Sphinx

Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design).

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WatchThemLive

Once you’ve got WatchThemLive set up on your website, you can see how users interact with your web pages through video playbacks. It’s as if you were standing over their shoulder watching their every move, but a lot less creepy. And with these recordings, you have the opportunity to spot bugs, see features on your site that may be causing a high bounce rate, and catch any UX issues you didn’t notice yourself. And beyond just watching anonymous users navigate through web pages, you also get access to in-depth analysis of your website visitors so you get a better understanding of your audience. Through the Visitors and Sessions dashboard, you can find information like where your visitors are from, what device they’re using, and watch replays specific to each person. In addition to session recording, WatchThemLive also features heatmaps, goal tracking, user profiling, and an analytics dashboard to enable you to comprehend data in formats suitable for every scenario.

Starting Price: $24 per month

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DataMilk

Our AI processes every attention signal from users to understand their needs at the moment and deliver the most relevant content, making your website more human. With rigorous AB testing, DataMilk discovers the UX features that improve the experience and metrics for eCommerce. Then we build them, so you don’t have to. Our AI algorithms use 10X more data than traditional optimization solutions to follow each click, scroll, and view and know exactly where customers are focused in real-time, so no sale opportunity is ever missed. After a quick integration, all your work is done. We maintain the infrastructure and our AI continues to learn and improve your site over time. DataMilk comes with a dashboard where you can track your key performance indicators on graphs compatible for comparing with Google Analytics results.

Starting Price: $7.70 per 1,000 sessions

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Kraftful

Save hundreds of hours with our AI summaries of user feedback. We help you understand what users need to quickly get to product-market fit, scale your user base, and grow revenue. Save hundreds of hours analyzing feedback with our GPT-3 powered solution to uncover user needs. Track how users perceive your product to measure the real impact of your iterations over time. Learn about user needs from your competitors’ users to stay one step ahead of the industry. Just answer a few simple questions so we can personalize the right experience for you. With Kraftful, you’ll quickly learn what users need so you can focus on building a delightful product, or whatever else you like doing with your time. You can analyze feedback through a quick conversation to nose out what previously could only be done with hundreds of hours of manual review. Think of all the TikTok dances you could learn with those extra hours.

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Monterey

Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.

Starting Price: $90 per month

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Jimo

Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.

Starting Price: $99 per month

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WebszeTheme

At WebszeTheme, we believe that data is the key to unlocking success online. That’s why we’ve created a comprehensive dashboard that provides heatmaps, section replays, user behavior, and user event information to help you understand how your website is performing. Our tool is designed to be user-friendly and easy to use. With just a few clicks, you can gain valuable insights into your website’s user behavior and make informed decisions to improve engagement, conversion rates, and overall user experience. We take pride in our team of dedicated professionals who are passionate about website analytics and delivering exceptional results to our clients. Our team includes experts in data analysis, user experience design, and website development, and we are committed to providing the best service possible to our clients.

Starting Price: $16 per month

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User Evaluation

User Evaluation is an AI-driven platform that acts as an innovative solution for customer understanding. It’s designed to help businesses uncover valuable user insights with various AI tools. The automated process of data analysis can extract key information from customer conversations and turn them into AI reports with visual graphics. It also features an intelligent AI chat that aids in data understanding and brainstorming ideas. Never lose track of your findings with AI tags and notes!

Starting Price: $39 per month

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Odaptos

Explore your users' feelings and emotions, enhance the user experience, and fast-track your user test process with our advanced analysis technology. Easily integrate Odaptos, a leading user testing platform, to bypass manual testing and instantly translate user reactions into essential insights. Understand not only where your users face challenges, but also how they feel in those moments. Odaptos identifies friction points by analyzing user experience testing, all while maintaining top-notch data security. Odaptos offers a collaborative space where your team can access all your UX test results, cooperate, and swiftly retrieve user insights on a centralized dashboard.

Starting Price: €48 per month

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UserCall

No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.

Starting Price: $69 per month

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Lightster

User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per session

Starting Price: $50/month

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Hyperaktiv

WHAT IS HYPERAKTIV: Hyperaktiv is a SaaS growth copilot that helps companies activate, convert and retain more users. WHY HYPERAKTIV WAS CREATED: Many SaaS companies struggle to extract actionable insights from their user data due to the complexity of existing analytics tools. These tools often require specialized knowledge, making it difficult for teams to interpret and leverage their data effectively. HOW CAN YOU BENEFIT BY USING IT: 1. We'll start by analyzing your data. 2. Next, we'll segment your users based on your Ideal Customer Profile, product engagement, and lifecycle stage. 3. We'll develop and provide you with targeted, personalized marketing recommendations. 4. You'll then be equipped to effectively activate new users, convert free users to paid, and improve customer retention.

Starting Price: $49/ Up to 5k MAU

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Simulit

Create your own ai companion that collects user feedback in an interview like style and gives you more context as traditional feedback forms to help you make better decisions based on the data collected from the feedback your users provide. Simply add a description, set how your ai companion should behave, which follow-up questions he should ask and how he should sound like. Publish it and easily share it with your audience via link or implement it into your website.

Starting Price: $29.99

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Condens

Condens is a centralized platform designed to streamline user research by enabling teams to store, structure, analyze, and share qualitative data efficiently. It offers features such as AI-driven analysis, multilingual transcription, and collaborative tools, facilitating the rapid transformation of raw data into actionable insights. By creating a single source of truth, Condens enhances accessibility and collaboration across teams, promoting informed decision-making. Its enterprise-ready solutions ensure scalability, security, and seamless integration with existing workflows, making it a valuable asset for organizations aiming to elevate their research maturity.

Starting Price: $15/month

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InsightLab

InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.

Starting Price: $15 per month

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Best Enterprise User Research Software - Page 4

Compare the Top Enterprise User Research Software as of February 2026 - Page 4

UserLeap

Voxpopme

Indeemo

Sift

UserBob

Loadmill

PingPong

See Memo

User Interview Exchange

UserTribe

Upsiide

Collabito

EyeQuant

Emozo

Great Question

Sphinx iQ3

WatchThemLive

DataMilk

Kraftful

Monterey

Jimo

WebszeTheme

User Evaluation

Odaptos

UserCall

Lightster

Hyperaktiv

Simulit

Condens

InsightLab

Best Enterprise User Research Software - Page 4

Compare the Top Enterprise User Research Software as of February 2026 - Page 4

UserLeap

Voxpopme

Indeemo

Sift

UserBob

Loadmill

PingPong

See Memo

User Interview Exchange

UserTribe

Upsiide

Collabito

EyeQuant

Emozo

Great Question

Sphinx iQ3

WatchThemLive

DataMilk

Kraftful

Monterey

Jimo

WebszeTheme

User Evaluation

Odaptos

UserCall

Lightster

Hyperaktiv

Simulit

Condens

InsightLab

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