Page 3 | Best Enterprise User Research Software of 2026

Kaleido

Turn user pain points into product decisions that matter. Four steps to meet your team's needs. From raw ideas to actual results. Collect quantitative and qualitative user data in a unified workspace. Convert 1000 user feedbacks into 10 projects or features using AI pattern recognition and atomic research approaches. Use Kaleido's automatic reports to identify the most critical projects to work on. Help team members understand the idea behind each product task. Analyze input and identify patterns. Let Kaleido's AI help you. Simplify user data structures, consolidating 1000 ideas into 50 projects. Once patterns are identified, access all relevant user data gathered inside. Make informed decisions about which areas of your product to focus on. Determine which points are most frequently highlighted by your users. View the overall data of your user base. Identify trends in the issues. See the important user data.

Starting Price: $120 per month

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Sprig

Go beyond analytics and elevate your product with user insights, delivered fast. Capture insights from specific user cohorts based on their characteristics and the actions they take in your product. Leverage the full Sprig platform to learn from your users across every stage of product development. Record clips of your user sessions alongside their in-product feedback. Surface and solve pain points in your core flows before they become problems. Learn what your power users love, hate, and want to see next in your product. Identify user behavior patterns that lead to churn and learn how to reduce them.

Starting Price: $175 per month

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Insight7

Unlock customer insights, 10x faster with AI. Understand pain points, desires & behaviors in seconds. Prioritize the right problems using key signals. Save hours wasted analyzing data manually. Interviews, surveys, NPS. Supports docx, csv, pdf, mp3, and mp4. Our AI finds relevant patterns and insights in your data. We’ll email you a link to visualize and share your insights. Insight7 extracts insights, themes, and sentiment. Visualize and share insights. Identify pain points, desires, and behaviors 10x faster. Visualize opportunities and priorities in seconds. Save time and money spent on research and development. Get instant answers to questions like “what features do I need to prioritize?” Analyze up to 50 documents in one click. Discover top user experience complaints instantly. Leverage insights to prioritize usability improvements. Identify opportunities to improve user experience in one click.

Starting Price: $19 per month

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Ween

The AI platform that turns customer qualitative data into actionable insights in minutes instead of weeks. Bring speed and transparency to your research in a centralized insight repository. Stop manual analysis of user feedback to uncover opportunities. Our cutting-edge AI enables you to effortlessly analyze data with a level of accuracy akin to human capabilities, allowing you to swiftly construct your "opportunity solution tree". Empower your research analysis with AI. Our AI is trained on best user research practices and methods. It even helps you spot biased questions and answers. To feed your solution, it is essential to conduct comprehensive research that encompasses user insights. Our AI enables a better understanding of the problem space and empowers your design process. Transform research from a potential bottleneck into a catalyst. Use AI to empower decision-making to deliver products that create value for both your customers and your business.

Starting Price: €89 per month

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QoQo

Save money and get more done in user research and discovery. For design agencies, internal teams, and freelancers. Quickly and simply benefit from research data to save precious time and effort in the user research and discovery stage. Compete by saving time without cutting UX. Stop guessing, and swiftly gather insights from public knowledge. Easily produce meaningful designs avoiding Lorem Ipsum. Speed up the discovery process and time to MVP or design draft. De-risk by increasing the design team’s knowledge. Increase capabilities in UX without internal experts. Proactively prevent budget overruns and effectively collaborate with clients who have small budgets. Overcome the challenges of limited resources and budgets with quick and actionable data. Take on more projects without the pain, while growing opportunities for UX work. Maximize both your design productivity and quality. It can help you identify challenges, risks, and key elements for your design brief.

Starting Price: $15 per month

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UXsniff

Experience a game-changing approach to user experience insights with UXsniff, an AI-powered tool that autonomously analyzes session recordings and identifies abnormal click patterns. Let UXsniff be your virtual UX analyst, transforming your UX analysis process. See exactly how your users scroll, move, and click on your website. Understand what frustrates your users, and take action to fix it. Analyzing hundreds of session recordings to extract UX insights can be a daunting task. That's why we've leveraged the power of the ChatGPT API to provide you with a summary of each recording. Now, you don't have to watch every single video. Simply review the GPT-generated summary and gain a quick understanding of what occurred in the session. With this summary, you can efficiently decide whether to skip a video or delve deeper into the details. Visualize aggregated data in an interactive heatmap and see how users scroll, click, and move on your website.

Starting Price: $9 per month

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AI-powered product discovery platform that turns customer interactions into product insights. Never make decisions on assumptions again, just ask NEXT AI for insights. AI will generate responses and back them with customer clips — enabling you to make decisions with confidence. AI will spot, highlight, summarize, and clip key moments. Say goodbye to busywork, NEXT AI can generate user stories, bug reports, ideation briefs, and infinitely more from your customer insights. Stitch together key moments of customer interactions into convincing stories for your team and stakeholders. Never make decisions on assumptions again, just ask NEXT AI for insights and it will generate responses and back them with customer clips — enabling you to make decisions with confidence.

Starting Price: $119 per month

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FullSession

Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.

Starting Price: $39 per month

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TheyDo Journey AI

TheyDo

CX and design teams map customer journeys to bring insights and data together. TheyDo enables your business to align strategy, planning, and delivery around journeys. With Journey AI you can turn research into high-quality journeys. Get everyone on the same page with a clear journey hierarchy and a set taxonomy. Set your business goals and show how tackling big opportunities across journeys delivers results. Most organizations have hundreds of journeys that make up the customer experience, Journey AI maps them all out. Create a consistent way of working with journeys at the heart of operations. When everything is important, nothing is. TheyDo helps to uncover top customer needs. Track work across teams and impact NPS and CSAT together. Onboard your entire organization with SSO and make sure all departments find their place around the customer journeys. Once you get to the point where you’re discovering opportunities that you wouldn’t have otherwise found, we offer three simple plans.

Starting Price: $65 per month

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Wondering

Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.

Starting Price: $149 per month

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Pathway

Pathway is a tool for modern product teams to find relevant respondents and swiftly validate UX solutions. Pathway helps to create a better user experience, get insights faster, and involve the team in the research process. Create a range of usability tests, surveys, or asynchronous user interviews using a wide variety of methodologies. Add as many blocks as you need, mix them up however you like, and throw in some powerful logic. All of this is in a super easy-to-use interface. Generate a magic link, which will evenly distribute participants over variations of your test. No more plain open-ended questions. AI reads the context according to your instructions and asks follow-up questions to get deeper insights. Get insights from exactly who you need. With 400+ filters and 130+ countries to choose from, recruiting the right testers for unmoderated research has never been easier.

Starting Price: $175 per month

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Product Lab

Always know your customers to develop products they want and need. Enjoy a free plan after registration, no credit card required. Utilize deep customer insights to perform highly targeted campaigns, ensuring relevance and effectiveness. Streamline profiling and persona creation to enrich designs, fostering more profound empathy with users. Utilize generated documents for synchronization within teams to ensure better alignment toward mutual goals. Rapidly comprehend any product, facilitating effective decision-making and strategy development. Improve product metrics by having a profound understanding of customers, ensuring personalized strategies. Accelerate MVP creation for launching faster to iterate product ideas in the market. Optimize workflows for efficient project delivery and better client satisfaction. Craft persuasive proposals backed by data-driven insights for increased client acquisition and retention.

Starting Price: $10 per segment

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Exatom

Understand why visitors leave your forms or check out and fix them. Successful optimization requires form experience analytics to get the most critical part of the customer journey right. Get your insights, optimize your forms, and grow your business. The forms on your website make or break your previous online investments. It's crucial that your webforms perform in an optimal way. Exatom helps you by providing three solutions in a single platform. Form analytics & field metrics; detailed insights you can't get with Google Analytics. Data-driven tooltips to give your visitor a gentle nudge. Notifications when your form experiences an issue. At Exatom we value your client's privacy. That's the reason that we made our platform cookieless. And don't collect any personal data. Our platform is used by SMBs as well as enterprise clients. Active in ecommerce, automotive, B2B, financial services, gambling, etc.

Starting Price: €150 per month

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UserBit

UserBit is a comprehensive, cloud-based platform tailored for UX and product teams to efficiently manage and deliver their research. It offers a unified space for organizing user interviews, feedback, audio, video, and notes, facilitating seamless collaboration among team members. The platform's robust analytical tools, including tagging, affinity diagrams, and word clouds, enable in-depth qualitative analysis, transforming raw data into actionable insights. Additionally, UserBit provides specialized UX tools for creating and exporting design deliverables such as personas, journey maps, and visual sitemaps, streamlining the design process. By consolidating these functionalities, UserBit enhances team efficiency and supports informed decision-making in user experience design.

Starting Price: $30/month

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Hubble

Hubble is an all-in-one user research platform designed to empower product teams with continuous user insights throughout the product development cycle. It offers a suite of tools, including unmoderated research capabilities such as usability tests, concept tests, prototype tests, design AB tests, live product tests, card sorting, and tree tests. These features enable teams to test product ideas early, scale user research insights, and make informed product decisions. Hubble also provides in-product surveys to collect contextual feedback from users, enhancing engagement and survey response rates. Additionally, it offers participant recruitment services, granting access to a diverse pool of over 4 million B2B and B2C user personas across 150 countries, streamlining the research recruitment process. The platform integrates with tools like Figma for seamless prototype testing and supports various question types for comprehensive data collection.

Starting Price: $95 per month

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Hellooo

Hellooo is an AI-powered user interview software designed to streamline product discovery by generating insights across multiple user interviews within minutes. The platform offers an all-in-one solution for recordings, transcripts, and insights, enhancing the efficiency of user research processes. It provides high-quality transcripts in over 100 languages, delivering results in five minutes or less, which facilitates immediate sharing of highlights post-interview. Hellooo analyzes user sentiments and emotions, offering factual analyses that help understand user feelings throughout the interview. Users can query the AI researcher to uncover patterns, customer journeys, and pain points across qualitative data, enabling swift and informed decision-making. The platform integrates with tools like Google Meet, Zoom, and Teams, allowing users to record interviews directly or upload existing files to start generating insights promptly.

Starting Price: $29 per month

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Voicepanel

Voicepanel is an AI-powered user research platform that streamlines the process of gathering customer feedback by transforming traditional surveys into engaging, low-friction conversations. It offers a comprehensive suite of tools, including a research agent for conducting targeted conversations at any scale, built-in recruiting to reach desired target audiences in minutes, and interactive analysis to summarize insights from hours of conversations. It supports various research methods such as usability testing, in-app feedback, concept testing, website feedback, user interviews, and market exploration. Voicepanel's research agent allows for dynamic questioning, voice, video, or phone call interactions, multi-lingual support with automatic translation in 29 languages, and the inclusion of stimuli like images, videos, audio files, websites, or prototypes.

Starting Price: $99 per month

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Velocity

Velocity is an AI‑driven user‑testing platform that enables teams to validate prototypes before engaging real participants by simulating hundreds of interactions in seconds through a Figma‑native interface. Built by designers, product managers, and engineers who understand constraints of time, budget, and access, Velocity analyzes prepared demos of familiar flows, such as onboarding, login, and feature tours for popular apps, to identify bottlenecks and optimize first impressions. It delivers detailed, automated reports on task duration, mis‑clicks, drop‑off points, and interaction heatmaps, and supports WCAG‑compliance reviews with one‑click accessibility checks. Teams can protect tests with passwords, share results in under a minute, and review both AI simulations and human‑provided feedback in a single dashboard. Product managers use Velocity to set UX quality bars, measure outcomes early, and define success metrics.

Starting Price: $10 per month

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Clientpulse

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

Starting Price: $30 per month

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Uxia

Uxia reinvented user testing with an AI-powered platform that enables design and product teams to validate and test UX/UI flows in seconds using synthetic users instead of real testers. By uploading a prototype, design, or user flow, teams can receive instant, actionable insights, around five minutes instead of days, thanks to thousands of simulated interactions mirrored by AI personas. Unlike traditional platforms that rely on rushed, biased “professional testers,” Uxia’s synthetic testers offer higher-quality feedback at lightning speed while remaining cost-effective, scalable, and accessible to teams of any size. It dramatically accelerates iteration cycles and supports agile product development by surfacing usability friction, identifying paths where users get stuck, and enabling continuous refinement without expensive contracts or lengthy turnaround times. Uxia makes fast, reliable testing feasible at any stage of design, empowering rapid, insight-driven decisions.

Starting Price: €34.95 per month

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FirstSign

FirstSign is an AI marketing assistant that helps businesses create social media posts, emails, SEO content, and Google Listings automatically. The platform enables users to generate branded, high-quality content across channels by simply inputting domain or context information. It reduces the friction of content creation by handling copywriting, formatting, and platform adaptation under one roof. FirstSign’s AI crafts marketing assets optimized for search and engagement without requiring users to switch between tools or manage multiple interfaces. The system is designed to simplify the marketing workflow end-to-end, take a concept or brand direction, and produce polished, publishable content for email campaigns, social channels, or web presence.

Starting Price: $49 per month

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Snap

Snap enables instant usability testing by creating AI personas that simulate real users. Upload a Figma prototype, website URL, or product screenshot, then instruct the AI personas to perform tasks, explore flows, and provide feedback. Within minutes, you receive session recordings, transcripts, and actionable recommendations, no recruiting or scheduling required. You can define custom personas based on interview transcripts or audience descriptions, select screens or pages to test, and run multiple AI participants concurrently. The platform consolidates insights across participants and delivers reports that mirror human-user test results. Snap is designed to replace weeks of manual usability testing with fast, scalable, AI-driven experiments to validate design decisions, uncover usability issues, and iterate more effectively.

Starting Price: $49 per month

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CMNTY Platform

CMNTY Corporation

CMNTY Platform is a highly intuitive online research platform used by marketers and insights professionals for project-based and continuous insights communities. CMNTY's platform and services include panel recruitment, qual and quant research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.

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MobEye

Mobeye

Mobeye develops solutions to enable you to identify and activate your in-store growth levers. By bringing together the best of new technologies and consumer market expertise, Mobeye offers its customers innovative solutions with very high added value. We are convinced that the speed of execution, measurement, and reaction is an essential component of operational excellence. View your point-of-sale execution in real-time and optimize the performance of your products in any distribution network. With granular information at the store, use actionable data at all levels: national, regional, and by store. Identify your in-store growth levers thanks to Insights studies, covering all your channels in record time. Optimize the visits of your field teams and delegate the findings to our community with the Focus application.

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UXprobe

We put your users at the center of every step of the design process. We try to get as much feedback as possible to make sure you create useful solutions. Every step of the way, we work together with your product team in a lean and agile manner in order to deliver a validated solution fast. We use our time in the most optimal way, focusing on the goals. We love problem-solving and are not a fan of busy work. We listen to all stakeholders (in 1-on-1 interviews) to understand the problem and challenge the solution. Our user requirements are based on your users’ needs matched with your business goals. You’ll get a prototype that looks and feels like a beta version of the actual solution. We use prototyping tools like Axure RP to get us the focus on the users’ interactions. For creating the visual assets, we use design tools such as Sketch, Adobe XD and Figma. We validate your solution with your potential users and include people with an impairment.

Starting Price: $250 one-time payment

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Feedback Loop

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

Starting Price: $1,500 per month

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Userbrain

Userbrain shows you what’s working for your product — and what’s not. A simple tool that lets you create a user test in minutes and get results in just a few hours. Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use. Watch real people with different personalities, locations, and device types interact with your product in their normal surroundings.

Starting Price: $35 per month

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Remesh

Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments.

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PlaybookUX

Playbook UX

PlaybookUX is an international software that helps businesses get feedback from their target audience. Watch videos of real people interacting with your product, prototype, website, concept, and more. Our software handles recruiting, incentivizing, transcribing, and analyzing the video sessions. We leverage natural language processing to analyze research sessions. Stay on top of all your insights by building your central research repository. Since you are already conducting all of your research within PlaybookUX, tagging, searching and organizing is easier than ever!

Starting Price: $49 one-time fee

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Recollective

Online qualitative research software. Recollective software and services power innovative online research projects and long term communities, enabling over 500 organizations around the world to quickly unlock insights and drive success. Recollective includes a full suite of capabilities. From qual to quant tasks, asynchronous activities to live chat. Your research, your design–simple, customizable and all-inclusive. Choose from a growing number of included tasks types such as image and video markup, card sorting, screen capture and photo/video uploads. Launch studies of any size and duration within hours. Recollective is scalable, reliable and meets modern security standards. Spot trends and identify themes faster. Probe, filter responses, excerpt verbatims, code, report, transcribe and export. Optimized for use on any mobile device without compromise and supports extensive branding customization.

Starting Price: $500 one-time fee

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Best Enterprise User Research Software - Page 3

Compare the Top Enterprise User Research Software as of February 2026 - Page 3

Kaleido

Sprig

Insight7

Ween

QoQo

UXsniff

NEXT

FullSession

TheyDo Journey AI

Wondering

Pathway

Product Lab

Exatom

UserBit

Hubble

Hellooo

Voicepanel

Velocity

Clientpulse

Uxia

FirstSign

Snap

CMNTY Platform

MobEye

UXprobe

Feedback Loop

Userbrain

Remesh

PlaybookUX

Recollective

Best Enterprise User Research Software - Page 3

Compare the Top Enterprise User Research Software as of February 2026 - Page 3

Kaleido

Sprig

Insight7

Ween

QoQo

UXsniff

NEXT

FullSession

TheyDo Journey AI

Wondering

Pathway

Product Lab

Exatom

UserBit

Hubble

Hellooo

Voicepanel

Velocity

Clientpulse

Uxia

FirstSign

Snap

CMNTY Platform

MobEye

UXprobe

Feedback Loop

Userbrain

Remesh

PlaybookUX

Recollective

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