Best Review Management Software for Mid Size Business of 2026

Podium

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

2,099 Ratings

Starting Price: $399 per month

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Avarup

Avarup is a unified review management tool that brings together customer feedback from various platforms. It enables timely responses, sentiment analysis, testimonial widgets, and social media amplification, fostering improved customer engagement and business growth. Centralizing customer reviews from various platforms, Avarup presents an all-in-one dashboard to track and respond to feedback, whether it's from Google, Facebook, Yelp, or another review platform. This unified approach eliminates the hassle of managing multiple platforms. By allowing businesses to respond to reviews directly from the dashboard, Avarup fosters seamless communication with customers. Beyond communication, Avarup aids in comprehending the sentiments behind reviews. Its robust review data analyzer identifies patterns, trends, and areas of focus from customer feedback, equipping businesses with actionable insights.

3 Ratings

Starting Price: $99

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Reviewnicely

Reviewnicely is an all-in-one ai review management platform that helps businesses easily request, manage, and showcase customer feedback. It supports review requests via WhatsApp, SMS, email, and QR codes, with automated reminders and customizable templates. Consolidate reviews from over twenty platforms, filter and respond from one dashboard, and share positive feedback on social media or your website through versatile widgets. Reviewnicely simplifies reputation management, empowering businesses to turn customer reviews into growth opportunities. Why Businesses Choose Reviewnicely? - Consolidate and manage reviews from one dashboard. - Showcase reviews using customizable widgets like Carousel, Feed, Video, Pop-up, or Badge. - AI Reply in one click - Protect your reputation by capturing private feedback before it goes public. - Boost visibility with fresh reviews that enhance your SEO and PPC efforts. Start for Free and upgrade if truly needed Join other businesses.

Starting Price: £25/month

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Rannkly

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting

12 Ratings

Starting Price: $9 per month

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ReputationStacker

ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.

3 Ratings

Starting Price: $63 per month

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Webbosaurus

Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool.

3 Ratings

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Weave

Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.

3 Ratings

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GMBapi.com

Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!

2 Ratings

Starting Price: $4 per listing per month

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SpotOn

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

1 Rating

Starting Price: $0/month

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LocalImpact

LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.

1 Rating

Starting Price: $19/month

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iReview

iReview Reputation Management—a revolutionary solution that sculpts and navigates your online image. Leveraging advanced sentiment analysis and real-time monitoring, iReview empowers you to refine and amplify your reputation. Every online interaction contributes to your brand's narrative. iReview comprehensively analyzes user-generated content, transforming it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these into a coherent storyline, putting you in control of your online presence. Benefit from iReview's tailored approach. Detect potential PR challenges, capitalize on brand-building opportunities, and foster authentic connections with your audience through real-time alerts. The intuitive dashboard showcases sentiment trends and uncovers patterns, giving you a competitive edge. Harness public perception to fine-tune your strategies, craft resonant messages, and innovate with precision.

1 Rating

Starting Price: $99

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RocketData

RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.

1 Rating

Starting Price: $158

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Reviewzi

Reviewzi is the simplest and most affordable way to grow your business. Our unique "Review Collection Funnel" provides better reviews and more of them, all while capturing your most important asset- your customer lists. Our most exciting feature is our "Gamification Technology" that allows you as a business owner to inspect what you expect- seeing exactly who in your organization is buying into the growth of your business. Our trackable coupons drive repeat business and our loyalty technology keeps track of who your best customers are. Now that you have a customer list to communicate to Reviewzi provide you with outbound SMS and email systems to maximize your share of wallet from your customers. Our done for you services makes all of this even easier.

1 Rating

Starting Price: $99 per month

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Quick Hub

CloudPeak Technologies

Quick Hub levels the playing field by giving local retailers, service pros, and agencies the same marketing firepower Fortune 500 brands enjoy without the price tag or complexity. In one intuitive dashboard you can: 🔔 Launch multichannel campaigns (SMS, Email, WhatsApp) 🤖 Spin up AI agents that write social posts & ads automatically 🗓️ Drag-and-drop a month of content onto a cross-platform calendar ⭐ Capture 5-star reviews and reply in-app 📺 Run geo-targeted social and Connected-TV ads 📊 See real-time ROI, foot-traffic spikes, and campaign health scores Quick Hub integrates with Square, Meta, Google, WhatsApp, Zapier, and more so setup takes minutes, not months.

1 Rating

Starting Price: $20/month

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ZippLead

ZippLead is an all-in-one lead generation platform that combines 10 powerful tools into a single, seamless software solution. Its features include data enrichment to find verified emails and phone numbers, chatbot solutions to convert website visitors into actionable leads, and daily registered domains providing 100,000+ new business contacts daily. Users can extract contact information such as emails, phone numbers, and social media profiles with the email and phone extraction tool and automate outreach with sales automation tools for email sequences and campaigns. Additional features include review management to increase online credibility, social proof widgets to engage website visitors, and an API to prevent fake registrations. The B2B email extraction tool allows businesses to find targeted contacts by industry, job title, and location, while customizable campaign tools enable personalized outreach. ZippLead offers unlimited access to all features, integrates with popular CRMs.

1 Rating

Starting Price: $29/month

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Reputation.com

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

1 Rating

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App Radar

Whether you’re starting out with App Store Marketing (ASO & ASA) or you are an advanced app marketer, you’re definitely looking for the right way to get your apps the growth you need. With App Radar's app growth platform, you can: - Analyze how your app is discovered. - Optimize for the best keywords with AI. - Directly update your store listing from App Radar. - Conduct app competitor analysis. - Get AI Review Summaries of any app - Save up to 90% of the time needed for ASO. - Get our experts to take care of ASO & ASA and lower your workload. - Ensure performance with individual strategies. - Bring our know-how in-house. Grow your apps & games with our smart and simple app growth! Get actionable intelligence to optimize your ROI and roadmap. Turn your idea into a success story with App Radar's support!

Starting Price: €69/month

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eEndorsements

eEndorsements is the All In One solution for local service businesses. A Ready Digital Shop for You. A Great Digital Experience for Your Customers. Get all the essential automation your business needs to grow scale from appointment booking to seamless payment with marketing promotions and automation that keeps your business booming. Local Business Directory Listing Online Appointment Booking Appointment Waitlist Appointment Reminders Mobile Appointment Check In Card On File Appointment Reservation/ Check Out Appointment Cancellation Policy Management Online/Mobile Invoicing and Payments Tablet, Card Reader Compatibility Accounting Software Integration Product Inventory Gratuity Management Review Collection and Management Video Reviews Promotional Offer Campaigns Gift Cards SMS Marketing Event/ Trigger Marketing Automation Social Media Posting Contact Management Team and Multiple Location Management

Starting Price: $49.00/month

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Local Siren

Local Siren (Local Siren - Digital Marketing Agency)

In today’s digital landscape, many small businesses struggle to gain visibility on Google and Local Search, which means potential customers can’t find them just when they’re needed the most. Our expertise lies in optimizing your business presence so that you're not only visible but also prominent in local search results. This allows you to focus on what you do best: serving your customers and growing your business. Let Local Siren help you connect with your community and ensure your services shine where it matters.

Starting Price: $57

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LocalClarity

LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response

Starting Price: $12 per month

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BizRatings

BizRatings.com

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. The BizRatings edge: 1. Improve your SEO: By amplifying your positive customer feedback through converted CSAT surveys, SEO rankings increase via Google (or whatever search engine you prefer) and your company's listing on the BizRatings company index. As a result, find and maintain the top spot in online searches and drive sales. 2. Stay on top of your NPS: Know what's happening with your NPS every day to stay one step ahead of the competition. Knowing the pulse of your NPS, you can evolve by making small adjustments as needed. It's how you can maintain the lead and win the NPS race

Starting Price: $0 per month

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GuestRevu

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

Starting Price: 30$/month/property

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Cloutly

Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.com

Starting Price: $29 per user per month

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Reeview

Reeview uses the power of behavioural psychology to help business owners generate more online reviews from their customers at a scale never seen before. Businesses can easily build a constant stream of positive reviews using the power of sms, email and automation, leading to a stronger reputation, higher ranking and more sales. Online reviews provide your business with visibility and credibility. Reviews help your business appear in front of your potential customers on search engines and help them choose you over your competitors.

Starting Price: $49 per month

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Retamo

Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.

Starting Price: €19 per account per month

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RaveCapture

Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.

Starting Price: Free

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Social Places

Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.

Starting Price: Based on Location Count

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Opinew

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and eBay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, eBay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping - Analytics Dashboard

Starting Price: $19 per month

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SignalHype

Our powerful online review management platform helps you generate online reviews from your customer. We are passionate about helping you grow your business, contact us for a demo and get your review management on track. We make online review management easy. Don’t miss another review, start your free trial today. Collect reviews via customized “review funnel” landing pages and widgets. Customize email and text message campaigns, templates, timing and sequence. Monitor major, minor and industry-specific review sites for new reviews. Auto-share positive reviews (including images) to social media profiles. SocialHype is our Social Media Posting Platform. It allows you to publish a single posts to 20 social networks at one time. Generating customer reviews is one of the most effective marketing tactics you can do for your company. Customers base their buying decision on how many current reviews your company has.

Starting Price: $149 per month

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Review Refer

Online reviews and referrals are the new advertising. Men and women of all ages look at reviews when choosing a product or local service online. Google your industry. Get noticed by prospective customers who are looking for your local service or product online. ReviewRefer helps your business by being ridiculously simple to use. We even help with the initial set-up. You can easily text or email your customers a request to post a review of your product or service. We’ve automated ReviewRefer so that once you’ve done initial set-up, all you need is a phone number or email to send your message with review link. Use our offer code creation system to create referral and repeat business campaigns that you can post to social media and message customers to grow your business. Track your prospective customers who redeemed a referral or offer code you created and track if you’ve booked an appointment with them or not.

Starting Price: $35 per user per month

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Best Review Management Software for Mid Size Business

Compare the Top Review Management Software for Mid Size Business as of March 2026

What is Review Management Software for Mid Size Business?

Podium

Avarup

Reviewnicely

Rannkly

ReputationStacker

Webbosaurus

Weave

GMBapi.com

SpotOn

LocalImpact

iReview

RocketData

Reviewzi

Quick Hub

ZippLead

Reputation.com

App Radar

eEndorsements

Local Siren

LocalClarity

BizRatings

GuestRevu

Cloutly

Reeview

Retamo

RaveCapture

Social Places

Opinew

SignalHype

Review Refer

Best Review Management Software for Mid Size Business

Compare the Top Review Management Software for Mid Size Business as of March 2026

What is Review Management Software for Mid Size Business?

Podium

Avarup

Reviewnicely

Rannkly

ReputationStacker

Webbosaurus

Weave

GMBapi.com

SpotOn

LocalImpact

iReview

RocketData

Reviewzi

Quick Hub

ZippLead

Reputation.com

App Radar

eEndorsements

Local Siren

LocalClarity

BizRatings

GuestRevu

Cloutly

Reeview

Retamo

RaveCapture

Social Places

Opinew

SignalHype

Review Refer

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