Best Review Management Software for Mid Size Business

Seller Labs empowers Amazon sellers with the tools they need to succeed, without the complexity or cost of traditional services. Our platform automates key tasks like ad optimization and review requests, enabling small businesses to save time and increase profitability. With a simple, self-serve interface, Seller Labs delivers industry-leading functionality—tracking profitability, monitoring sales, and offering AI-powered insights—without requiring a dedicated team. Our solutions are designed to fit the needs of sellers new to Amazon small budgets and small teams, offering a low-cost, commitment-free option that eliminates the need for external support. With Seller Labs, you gain back valuable time, reduce costs, and drive growth, all backed by industry-leading customer support at no extra charge. Start optimizing your Amazon business with Seller Labs today—removing the scariness and complexity out of Amazon.

Judge.me powers the product reviews for your ecommerce store. Select your email template and let Judge.me ask your past and current customers for reviews automatically. Generate reviews via all modern marketing channels: Web, email, push and SMS. Show your reviews everywhere on your website, with the Judge.me review widget, reviews carousel, all reviews page, and much more. Take your reviews to Facebook with your own custom reviews tab. Share individual reviews on all major social media: Facebook, Twitter, Pinterest and Tumblr. Use our easy to use post editor to add review images and review content. Share manually from our reviews dashboard or set automation rules. Relax while we automatically add rich snippets to your review content, so your reviews bring you organic search traffic. Use reviews in your entire marketing stack, from Google Shopping, to Klavyio email marketing, FOMO, PushOwl Notifications and Shoelace Facebook Ads.

Save time, automate repetitive tasks, and increase profitability with software from eComEngine. We proudly support some of the world’s largest merchants with our reliable Amazon seller tools. Whether you're just getting started with selling on Amazon or running a warehouse with multiple employees, eComEngine has the tools you need to operate and grow your Amazon business. Increase your presence on Amazon with reviews, feedbacks, and ratings. Build and protect your business while staying compliant with Amazon's policies. We created FeedbackFive® to solve one simple problem, automating Amazon feedback and review requests. Automated review requests get the results you need without the time commitment. Monitor ASINs to get review updates and identify trends without constantly checking your listings. Get email or text alerts for your Amazon feedback and reviews so you can take action quickly when needed. If a buyer is unhappy, you'll know right away.

Introducing Monto, an integrated review solution for Webflow. Automagically collect, manage, and display product reviews in your Webflow Ecommerce shop. Use industry standards applied by leading eCommerce brands. No coding required.

Automate your requests through Amazon Buyer-Seller Messaging or the Request a Review messaging system. Improve your feedback score, rank higher, and sell more! FeedbackFive® allows you to trigger official Amazon rating requests using the same system behind the Request a Review button in Seller Central. This allows you to send requests that are 100% compliant with Amazon's policies, control the exact timing of requests, automatically send requests in the buyer's preferred language, customize timing by ASIN, and exclude certain orders. Easily monitor your ASINs and competitor ASINs, starting as low as $0.05 per product you track. Amazon review management available on all FeedbackFive plan levels. Stop wasting time refreshing your screen in Amazon Seller Central for new feedback or constantly checking all of your products for new positive or negative reviews. FeedbackFive monitors this for you and can send you or your entire team instant alerts or a daily digest.

Zonmaster helps Amazon sellers monitor, manage and automate emails, product reviews, orders and feedback. Create professional email templates with buttons, gifs and emojis. A/B test subject lines and analyze open rates. Send or exclude emails based on triggers like refunds, shipping, delivery, and feedback. Instant notification when reviews are posted. Monitor all product reviews and listings and get notified when reviews, hijacks, buy box loss, and listing changes occur.

Reviews from Amazon using just ASINs. Automatically receive all your Amazon reviews just using ASINs. No credentials are needed. Get all your reviews pushed to your email, ticket system, or Slack. Anyone can use our easy-to-understand UX. No training is required. We have access to all Amazon marketplaces to get your data. Integrate your data into the software tools you already use. Find where customers get stuck and get to the root of problems. Get experts on call anywhere, anytime with our 24/7 support. We were tired of eCommerce software monoliths that no one can use. So we built a simple app. Make your brand better than the competition. You cannot win your product category without understanding your customers' needs and worries. Enhance your products and customer experience to boost your product sales for every marketplace. Understand your Amazon customers in real time. Start your 14 days free trial now. No credit card is required, cancel anytime.

BQool's BigCentral 7-Figures Growth Cycle empowers sellers along the customer journey with the solutions required to be a 7-figure seller. From product & keyword research to marketing, sales, and service, BQool offers dedicated solutions for sellers to increase their Amazon sales. Instantly understand the overall financial picture of your Amazon business, empowering you with actionable data-driven analytics. Profit Dashboard's comprehensive profit & loss statement provides a detailed breakdown of your fees and highlights your gross profit. While the trends and comparisons enable sellers to easily compare current and historical performance to identify trends and forecast future activities. Effortlessly send out 100% Amazon-compliant review and feedback requests worry-free. BigCentral automates email requests and includes numerous filters and scheduling options so that you do not need to click every Seller Central Request a Review button.

Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences.

We help you gain market insight into how your Competitors are pricing so you can make smart decisions for your Brand. Pinpoint who owns the Buy Box and all 3P Sellers on a product page. Weed out those pesky unauthorized Sellers devaluing your Brand. We identify and report on all the Sellers on Amazon, Walmart, eBay (and others) that are violating your MAP pricing agreements. We configure our software to track your competition to provide you the critical insight needed to make smart pricing decisions. No matter where your competition is selling: Amazon, Walmart, Google, Wayfair, Hayneedle, Houzz, etc., we can track them. Tracking your competition is more than just Pricing Intelligence. We can see their product description, images, and more. Make smarter, more informed decisions by tracking what consumers are saying about your competition. FrigginYeah!’s product review monitoring software provides timely monitoring of your Brand’s Reviews on Amazon, Walmart, Wayfair, etc.

Powering social proof for leading brands. 30,000+ fast-growing retailers use Stamped to build trust with user-generated content, increasing social proof and driving conversions. Build consumers trust using words from your happy customers. Increase social proof, excitement and showcase customer experiences to compel buying actions. Get authentic customer reviews effortlessly with our proprietary in-email review request form. Build trust and social proof by displaying your reviews with our optimized on-site display widgets, showcasing your UGC at crucial conversion pages. Rise above the competition, enable rich snippets for search results & push your product ratings in Google Ads and Shopping. Collect and showcase visually appealing photo and video reviews of happy customers using your products in real-life. Connect with your social savvy customers with our integrated social features and automatically share your best reviews on your social pages.

FeedbackOutlook is a unique amazon feedback and review software. It helps sellers to get more reviews through a personalized and effective email campaign. Find out who has left a negative review through a 24/7 review alert feature. It is 100% compliant with Amazon and a 30 days free trial is available.

SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty & referrals, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.

Paving the way for customer-powered commerce, Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based customer content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. This combination puts the customer at the center of marketing, and creates content proven to boost revenue, brand affinity, and engagement. Using Pixlee TurnTo, brands surface the user-generated and influencer content already being shared by passionate customers and seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By tying user-generated and influencer content to shoppable touchpoints, brands using Pixlee TurnTo are able to derive even more ROI from their social media, community, and ecommerce efforts.

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.

A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks​.

StackTome is a data platform that enables you to: Boost organic traffic by injecting semantically relevant review content across 1000s of pages on your site. Go beyond ratings to find best reviews using sentiment scores and A/B tests for displaying on your website. Access content from review sites like Google, Trustpilot, Feefo, Reviews.io and social platforms – Facebook, Twitter and Linked to collect all user generated content. Respond to positive reviews with predefined messages tailored to different customer groups and send negative reviews to customer support in a timely manner. Before applying audience segmentation, the client used to spend over 10.000€ to go beyond 2.000 purchases of high-ticket products. Unlock the true potential of your data! With just a few clicks, you can connect StackTome to your ecommerce store and leading marketing tools. Explore unlimited growth possibilities with easy and frictionless integrations!

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

The Best Amazon Review & Feedback Tool Automatically request reviews & feedbacks and track all product reviews in 1 place! The Best Amazon Review Tool Auto Request Review. CaptainAMZ automatically requests reviews in each of Amazon Manage Order page. Our software will do everything, you don’t need to click any button. 3X More Product Reviews If CaptainAMZ cannot request review since it is not eligible yet, it will check periodically and request review at the right time. You will not miss any review request opportunity. CaptainAMZ Users get up to 3X more reviews than other Review request tools. Track All Product Reviews CaptainAMZ tracks and shows all of your products’ reviews. You can see the newest reviews, sort them or search by product title or ASIN. Works with all Amazon Marketplaces CaptainAMZ works for all marketplaces of Amazon in the World including US, Canada, Mexico, UK, Germany, Italy, France, Spain, Turkey, Japan, India, China, Australia.