Audience

Property management businesses

About Tapi Maintenance Tracker

Tapi is a property care platform that offers maintenance and repairs software for property managers.

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Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Tapi
Founded: 2016
New Zealand
www.tapihq.com

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Product Details

Platforms Supported
Cloud

Tapi Maintenance Tracker Frequently Asked Questions

Q: What kinds of users and organization types does Tapi Maintenance Tracker work with?
Q: What languages does Tapi Maintenance Tracker support in their product?

Tapi Maintenance Tracker Product Features

Building Maintenance

Job Management
Residential Properties
Inventory Management
Job Costing
Routing
Maintenance Scheduling
Commercial Properties
Asset Tracking
Customer Database
Scheduling
Dispatch Management
Work Order Management

Tapi Maintenance Tracker Verified User Reviews

Write a Review
  • A Tapi Maintenance Tracker User
    Property Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Annoying and waste of time"

    Posted 2024-05-19

    Pros: They really are no Pros to this product in my opinion. As I don’t use this in my daily work as a property manager I can’t speak of the side of the property management but as the tenant this is a ridiculous product.

    Cons: The system takes away the ease of reporting for a tenant. It is a lengthy process and a waste of time talking to a robot. The app should automatically log straight to a property manager not a silly chat with a robot. I don’t have time for that as a property manager as well as a tenant I’m so glad that I don’t have anything like this for my tenants at work. they do not provide any confirmation or proof that you’ve lodged maintenance and this can be detrimental to a tribunal case or a breach that needs to be lodged by a tenant against an agent.

    Overall: Bad. I do not recommend . There is no easy access. The reporting process is annoying not quick and tenants don’t have the time to sit there and speak for the robot and also you have no proof that you’ve reported this maintenance. This could be an issue for tenants needed to go to tribunal or breach and issue because there is no confirmation you’ve even lodged, maintenance

    Read More...
  • Jason B.
    Head of department
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Lies lies and more lies"

    Posted 2023-08-09

    Pros: The sales pitch, they were great at selling us the solution knowing that it didn't do what they said to us.

    Cons: Everything they say they have they don't. They have fired most of their staff and the ones they have tell you anything to get you to sign up.

    Once you do you realise it is all smoke and mirrors.

    They pay people to say they are great in forums where we found out about them, but as it turns out they don't use it they just promote it for a fee.

    Overall: High pressure tactics with a bait and switch model. The platform is underwhelming and no one on our team liked it.

    Thankfully they let us out of our contract when we pressed them as they had no way to enforce it.

    Avoid at all costs.

    Read More...
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