Audience
Retail Management solution for businesses
About SupportSync
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.
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The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
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Pricing
Starting Price:
$29.50 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
SupportSync
Founded: 2015
United States
www.supportsync.com
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Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
SupportSync Frequently Asked Questions
SupportSync Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Performance Metrics
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Retail Inventory Management
Warehouse Management
Forecasting
Inventory Optimization
Kitting
Reorder Management
Supplier Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
