Audience
Emergency response professionals looking for a tool to reduce emergency call processing times
About Prepared
In an era of staffing challenges, Prepared empowers public safety with centralized tools to reduce call processing times, translate without an interpreter, and equip field responders with information that drives safer outcomes, faster. Emergency calls for service are increasing. 911 centers have access to more lifesaving data than ever before. Whether you’re on the console taking calls or need a 360 view of every position, Prepared is built to help you work faster and smarter. With media, text, and enhanced location view, telecommunicators gain the tools to understand the caller's emergency in any circumstance. Call transcripts and keyword triggers ensure you know about every incident you want to the moment it happens. Call transcripts and AI insights allow you to refer back to what the caller has already said so you don’t have to repeat questions. 911 hangup automation, translation, and insights take burdens off the telecommunicator.