Alternatives to Prepared
Compare Prepared alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Prepared in 2026. Compare features, ratings, user reviews, pricing, and more from Prepared competitors and alternatives in order to make an informed decision for your business.
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1
Omnilert
Omnilert
Save lives through early threat detection and rapid response with visual gun detection. Our AI-powered Gun Detect software brings reliable, 24x7 monitoring to security cameras, creating a widely deployable early gun detection solution. Our Emergency Communications and Automation Platform shares needed intelligence through automatic activation of emergency response plans and safety systems. No matter the threat, from guns to severe weather, we help you maximize every critical second and keep your people from harm's way. Safeguard your people, facilities and operations from all of the threats you face today. -
2
WebEOC
Juvare
WebEOC is a crisis and incident management solution that supports intelligent response and business resiliency. Organizations of all sizes use WebEOC’s uniquely customizable set of utilities for complete situational awareness in support of their daily operations and emergency preparedness needs. -
3
KONEXUS
KONEXUS
Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected. -
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Crises Control
Crises Control
The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.Starting Price: £1 per user per year -
5
Smart CAD
GINA Software
Simplify emergency call handling, unit dispatching, and field communication. Smart CAD allows you to modernize dispatching workflow, automate day-to-day tasks, and ultimately achieve faster and more precise incident management. Access critical incident information in real-time, benefit from an intuitive navigation system and maintain seamless communication with other field units. Smart CAD provides all the field staff's needs for effective incident resolution. Increase your operational efficiency with intuitive software for rapid unit dispatching and incident management. Smart CAD allows commanders to make split-second decisions with confidence. Based on actionable insights, the latest updates on the incident, unit and resource availability, and location, commanders can coordinate their field operations with speed and precision. Streamline call-taking, receive alerts from IoT devices, and automate routine tasks. -
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Productive Call Assistant
Productive
The first productivity multiplier for mobile calls that helps you recall details, win deals, and work 10x faster. Productive helps you remember, organize, and utilize details from your calls to take your work to the next level. Set custom recording options for personal, CRM, and new contacts. Log the details of every single call, so your CRM is never out-dated. Don’t feel guilty missing a call, with live real-time voicemail transcriptions. See your personal or CRM notes the moment your phone rings so you can be ready to greet callers with confidence and perfect recall. Your CRM contacts will be connected through Productive, giving you CRM Caller ID, call-logging, automated note-taking, recordings, and more. Be prepared for every call using screen pop, a feature which provides you caller information, notes, and call history for your contacts or CRM. See notes from the history of your last call, to their favorite sports team.Starting Price: $19 per month -
7
Rave 911 Suite
Rave Mobile Safety
Rave 911 Suite provides 9-1-1 teams, first responders and emergency managers powerful capabilities for handling, dispatching and responding to emergencies more efficiently and effectively. View the caller’s name and address, medical conditions, photos and more through Smart911 or use notes to identify frequent callers. Initiate two-way text messaging and live-streaming video from first responders and bystanders on scene. Connect to a web-based, resident-sourced access and functional needs population registry anytime for analysis, planning and emergency response. The data and information available within Rave’s 911 Response solution helps first responders better prepare for the unknown and greatly accelerate response times during emergencies. Call takers can record notes about incoming calls, track the frequency of 9-1-1 calls from the caller’s phone number, and access an expanded view that displays both prior tickets and notes available for the caller’s phone number. -
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Savance Emergency Mustering
Savance
In an emergency, lives are at stake. Each and every person must be accounted for quickly and accurately. The Savance emergency management system gives you an up-to-the-minute tool for doing just that — while also meeting OSHA requirements for workplace emergency and evacuation planning. Eliminate your paper processes and let Savance’s technology provide you with a list of who is on-site – updated in real-time. By integrating with your existing access control system, statuses update automatically when employees swipe in and out of your facilities. Savance supports any door control solution. No more flipping through lists or calling out names. Utilize your existing access control credentials for fast and efficient emergency roll-calls. Employees simply badge in to be accounted for at the mobile mustering device. Full reporting gives you insight into your mustering history for drills and actual events. Track staff accounted for and roll-call durations to improve your processes. -
9
DataWatch911
DataTech911
DataWatch911 delivers real time alerts as system demand increases, highlighting inefficiencies and other potential problems to prevent escalation. Pre-arrival notification allowing Emergency Departments (EDs) to prepare necessary resources and physicians to communicate with inbound patients. DataWatch911 provides EMS performance analytics to gauge the strengths of your staff, minimize workload imbalances and reduce burnout. DataWatch911 provides user-defined performance thresholds that trigger pre-defined alerts to warn when staff and resources are stretched too thin. Review, model, and analyze past response and incident data to support decision making, budgeting, equipment purchases and staffing levels. -
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An incident and emergency management solution for daily operations, emergency and crisis situations. This command, control and communication (C3) solution uses data analytic technologies coupled with social and mobile technology to streamline and integrate preparation, response, recovery and mitigation of daily incidents, emergencies and disasters. IBM works with governments and public safety organizations worldwide to implement public safety technology solutions. Proven preparation techniques use the same technology to manage day-to-day community incidents when responding to crises situations. This familiarity helps ensure first responders and C3 staff can engage immediately and naturally in response, recovery and mitigation without needing access to special documentation and systems. This incident and emergency management solution integrates and correlates information sources to create a dynamic, near real-time geospatial framework for a common operating picture.
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YUDU Sentinel
YUDU
Incident management, emergency mass notification and business continuity software. Sentinel is a crisis communications platform to accelerate and improve your crisis response. Dynamic, digital tools allow you to send mass notification alerts, share documents, communicate via chat channels and attend instant conference calls. Developed as a mobile-first solution, Sentinel is accessible anywhere, any time. Administrators have eyes-on access, with all data secured for post-incident review. Sentinel is hosted on a single-tenant, secure cloud server to protect against cyber-attacks and server loss. The Sentinel crisis console is protected by two-factor authentication adding an extra layer of protection. A white-label version of the Sentinel incident management app is available, allowing clients to add their own name and branding. Sentinel is used for critical incident management & crisis response extensively in the financial, legal, entertainment and engineering sectors. -
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FACT24 CIM
FACT24
The “Golden Hour” of response time in the past is today down to a maximum of five minutes. As long-time supporters of the BCI emergency communications report we know that to manage a crisis effectively, it is imperative to act fast and efficiently with proactive crisis management. Smart mobilization and alerting solutions show their full potential when combined with good preparation and continuous monitoring for potential catastrophes and weak points. That’s why crisis management begins at a very early stage with our FACT24 CIM 360° solution, providing preventive measures within the context of risk management, digital emergency planning and continuous risk monitoring. This enables security managers to keep an overview of all incidents, since although they are not emergencies in themselves, they can easily and quickly escalate. This allows security managers to be fully prepared and take prompt proactive action. -
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ARCOS
ARCOS
For utilities, our solutions help the industry Plan, Respond, Restore and Report for both daily operations and emergency scenarios using one system. ARCOS is focused on helping our customers manage the people needed to provide safe, reliable and affordable service. Our customers include Electric, Gas, Water and Power Plants across the US and Canada. For Airlines we provide advanced scheduling solutions that help automate the complex scheduling process; triggering phone calls, texts, or emails to helping match flight crews with planes to reduce cancellations. Using ARCOS thousands of calls can go off at once; ensuring that you comply with union contracts and reduce grievances. For manufacturers that must manage complex, union or policy-based rules to fill line shifts, ARCOS scheduling solutions can drastically reduce the time it takes to get the right resources to the line by automating the scheduling and callout process, ensuring that plants have the right staff. -
14
COBRA
Dynamis
A suite of digital emergency management tools to support preparedness and resilience. Threat, venue, and event monitoring tools enabling unity of effort in command, communications, collaboration, decision support, and emergency management, response & recovery. Common picture and integrated tool kit that enable users to see, understand, and act first, in daily operations and major events, from local incidents to national response. Prepare, plan, mitigate, respond, and recover to all hazards using emergency management tools tailored to your environment, events, venues, organizations, businesses, and unique requirements. Open architecture and flexible hosting; certified, high-level of security. COBRA will provide your organization with the emergency management tools to prepare for then effectively manage any crisis at the tactical, command and strategic level. COBRA can help with situational awareness, rapid alerting, mapping with live sensor & drone integration, multi-user logs, etc. -
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Clerx
Clerx AI
Clerx is an AI-powered virtual receptionist designed for client-facing service businesses. Clerx answers inbound phone calls instantly, qualifies callers, captures structured intake information, books appointments, and routes calls based on custom business rules - all without human staff. Clerx helps small and medium-sized businesses eliminate missed calls, reduce administrative workload, and convert more leads by ensuring every caller is handled professionally, 24/7. The AI receptionist understands natural speech, asks the right follow-up questions, supports multilingual callers, and delivers clear call summaries and transcripts after every interaction. Businesses use Clerx to improve customer experience, reduce staffing costs, and scale operations without adding headcount. Clerx is especially effective for appointment-based and high-intent inbound workflows, where responsiveness and consistency directly impact revenue.Starting Price: $99/month -
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Genasys
Genasys
Genasys is a global provider of critical communications systems and solutions that help keep people safe. Genasys is the world’s first integrated critical communications and emergency management solution that addresses enterprise security for the Internet of Things (IoT), automatically discovers recipients and sends targeted alerts to their locations. Deployed directly on mobile carrier networks, the Genasys national emergency warning system sends life-saving alerts and information across SMS and CBC channels to anyone, anywhere with no opt-in required. Sirens warn, but are incapable of broadcasting clear voice messages containing vital information to help people stay safe during disasters and other crises. Genasys IMNS combines industry-leading speaker arrays with location-based mass messaging for a unified multi-channel alerting solution. -
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IRIS
Unblur
Our IRIS Core software supports Emergency Services and Event Managers during on scene operational response.IRIS centralizes all data and tools in one single place allowing Incident Commanders to obtain real-time situational awareness and coordinate the teams in a simpler and safer way. -
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Spoof Caller ID
Spoof Caller ID
Spoof Caller ID is a telecommunications service that allows users to place voice calls while customizing the caller ID that appears on the recipient’s phone. The platform is primarily designed for businesses, call centers, QA testing teams, VoIP professionals, and telecom engineers who need to verify routing, display behavior, and network reliability across different carriers and regions. The application operates through SIP-based voice routing and supports multiple call routes, giving users the flexibility to choose the most suitable call path depending on quality, region, or carrier requirements. It also includes balance management, usage tracking, and optional test call functionality, making it useful for both small-scale users and larger operations. -
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Raptor Emergency Management
Raptor Technologies
Raptor Emergency Mangement is an emergency management system for preparedness, response, and recovery. Simplify drill scheduling, drill management, and compliance tracking. Conduct and automatically record required drills using the app. View and track drill compliance at the school or district level in the district dashboard. Initiate an emergency from your mobile phone or tablet with the touch of a button. Instant emergency notification of first responders. Access building maps and emergency procedures. See the status and location of all students and staff members within minutes of an incident. Intuitive, simple interface makes Raptor easy to use even in the most stressful situations. New users confidently configure device settings by completing a guided welcome tour. Get the right help for small incidents and school-wide emergencies from anywhere on campus. -
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SMARTPLAN
Jensen Hughes
The SMARTPLAN solution brings you the expertise of a team of planning professionals to develop or adapt your response plans built on a web-based solution that provides streamlined access and management of your plans. It's a proven approach to the development of response plans, business continuity plans, incident management plans, and any type of plan, that offers significant efficiencies and proven cost-savings. Ensure compliance with emergency response plans using digital technology, audits, and best practices. Stay prepared during corporate changes. Prioritize emergency response planning with 10 reasons to enhance safety, compliance, and efficiency. Learn how to simplify preparedness. Optimize oil spill response with a robust plan. Ensure safety, compliance, and environmental protection with site-specific procedures, risk assessment, and response actions. Effective and efficient emergency response. -
21
Vector LiveSafe
Vector Solutions
Vector LiveSafe is the trusted and experienced leading mobile platform for two-way safety and security risk communications, emergency notifications, and safety tools and resources. Whether it's physical safety and security threats, lone worker risks, sexual harassment and assault incidents, or COVID-19 health concerns, the LiveSafe Platform provides all of the necessary tools to keep your organization informed and safe. Based on notifications from employees, workers, and students, security personnel can rapidly respond in real-time to incidents and threats. Security personnel and operations managers can broadcast notifications across multiple channels (SMS, phone call, email and push notification) to employees and students to keep them safe and informed. Using real-time analytics and dashboards and anonymous crowd-sourced information, security personnel and risk managers can identify potential threats and risks. -
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Emergency Reporting
Emergency Reporting
Emergency Reporting provides the industry’s best platform for managing your entire public safety agency. Putting good data in and extracting useful information out has never been easier. Our Fire and EMS Software combines NFIRS and NEMSIS 3 into a single incident report. Tell your story, defend your budget, and keep your crews safer than ever before with our powerful data management modules. -
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Kid.io
Kid.io
Kid.io provides schools across the globe with innovative solutions to guarantee the safety and security of their students. Kid.io EAS is a purpose-designed Emergency Alert System available to every member of the school staff to help them react appropriately when seconds matter – in an emergency. Working closely with top security experts in the country, Kidio is mission-driven to keep every school safe. We understand the importance of leveraging technology to empower students and community members to play a part in their own school’s safety. Emergencies can be mitigated proactively if school staff has access to appropriate information to prepare and improve safety. With the Kid.io Parent Messenger System, School Leaders get the best way to instantly communicate dismissal updates, homework and assignments, upcoming events, school news, and more. Parents get consolidated notifications, so they can stay up-to-date on what’s relevant to their child. -
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H2CommandCentre
H2Safety
H2CommandCentre is your central platform for emergency management. H2Common Operating Picture, H2E-ERP, H2Respond, H2SIMS, H2GRP, H2Notify, H2IAP, H2Wildfire and other key apps are seamlessly integrated into the platform, providing every tool you need to prepare for and manage emergency situations. From mapping and stakeholder engagement to communication between corporate and the field, right to the review of all information during the recovery stage, H2CommandCentre is your comprehensive solution. Designed to protect the public, workers, environment, and your reputation. Everything you need to manage your emergency regardless of the industry or location you work in. All emergency management tools integrated into one central platform. All actions documented automatically for review. Easy access to necessary documents and information. The only app platform built entirely around ICS principles. -
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Rave Collaborate
Rave Mobile Safety
Rave Collaborate provides tactical incident collaboration for both planned and unplanned events. Designed for the early minutes of response, this user-friendly tool reinforces policies and procedures while providing critical information in real time. View and interact with critical tasks within an intuitive online dashboard to assign clear ownership of roles, provide real-time updates, and react instantly during an active event. Make sure you are always prepared with prebuilt templates for all types of scenarios alongside reference documents added before, collected during, or shared after an event. Speed response and ensure compliance with a detailed timeline recording all necessary actions taken during routine situations or unexpected emergencies. Initiate communication during major events, from severe weather to facility closures, power outages and road closures to operational issues that impact your supply chain, infrastructure and IT. -
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T-Mobile Scam Shield
T-Mobile
Our free Scam Shield ™ app gives you control over T-Mobile’s anti-scam protections like scam ID, scam block, and caller ID, and is available to all T-Mobile postpaid customers. T-Mobile Scam Shield is a free app available to all T-Mobile postpaid customers on Android & iOS. View the number of scam likely calls. Turn on scam block. Report telemarketer, fraud, and scam calls. Report unwanted or misidentified calls. Turn on inbound caller ID. View your outbound caller ID name. Allow specific numbers to always ring through. Premium Scam Shield features are available for an additional charge. Block whole categories of calls, like telemarketers or political solicitors. Blocked number lists are stored on the network and automatically transfer to new devices. Perform a reverse number lookup for unknown callers. Includes voicemail-to-text, providing voicemail transcripts in the visual voicemail app or via text.Starting Price: Free -
27
GTranscribe
GEN
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.Starting Price: £10 -
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D4H
D4H
D4H is the cloud platform for emergency response. The platform has a proven track record of bringing efficiencies to emergency responses in government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations. D4H offers 4 products, available separately or as an interconnected suite: Ensure well-managed equipment with D4H Equipment Management. Make sure your personnel are always ready to go with D4H Personnel & Training. D4H Incident Management is real-time ICS incident management software that enables the coordination of an effective response to any situation. Gain insights from consistent incident reporting and analytics through D4H Incident Reporting.Starting Price: $1,000 per year -
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FaceCall
FaceCall
FaceCall is a next-generation video caller ID app that transforms incoming calls into personalized video experiences using AI. Instead of generic caller screens, users can create custom video intros for friends, family, and clients. The platform offers end-to-end encrypted video calls, ensuring every conversation stays private and secure. Features like auto-translation help break language barriers by translating speech in real time during video calls. Users can also enjoy group calls, masked selfie layouts, screen sharing, and call recording. With AI-powered video templates and masks, FaceCall makes communication more expressive and engaging than ever.Starting Price: $14.99 -
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FloodMapp
FloodMapp
Using fit-for-purpose models and visual flood impact information, businesses can operationalize risk mitigation, enhance informed decision making and create greater situational awareness. FloodMapp products are powered by DASH, a groundbreaking hydraulic model purpose-built to give emergency managers rapid and localized flood data they can depend on for decision making. DASH can scale across states without the expensive price-tag to protect all communities and assets. Rapidly updating and dynamic flood information to power informed decisions. Community and asset-level impact information to prevent losses instead of broad flood information. Our core mission is to build a safer future. We want to see a world where no lives are lost in flood events. Where people get home safe to their families and loved ones, always. In the face of a changing climate, we want to see more resilient, prepared and prosperous communities. -
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Phone by Google
Google
Google's official phone call app is now available for download for the first time. Phone helps you easily contact family and friends, block spam calls, and know who's calling before you answer, all in a simple, intuitive design. Receive warnings about suspicious calls to help you avoid unwanted spammers, telemarketers, and scammers. Block numbers to prevent them from calling you again. Google Caller ID's broad coverage lets you know which business is calling so you can answer with confidence. Call Filter answers calls from unknown callers, filters out detected spammers without bothering you, and gives you more information about calls from unknown callers before you answer. Check your messages without having to call voice mail. You can view or play them in any order, read the transcripts, and delete or save them right from the app. With our light and simple design, you can access your contacts with just one touch.Starting Price: Free -
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DialMind
DialMind
DialMind is an AI-driven phone communication platform that replaces or augments traditional receptionists with ultra-realistic, natural-language voice agents capable of answering business calls 24/7, screening inquiries, qualifying leads, scheduling appointments, routing calls to the right person, and integrating with calendars and CRM systems to streamline workflows. It delivers human-like conversations in multiple languages and remembers caller context so repeat callers don’t have to repeat themselves, filters spam and irrelevant inquiries, and provides actionable analytics with recordings and transcripts for quality and performance review. Designed to scale across industries such as home care, moving companies, restoration, and multi-location businesses, DialMind handles unlimited simultaneous calls, offers seamless warm transfers with briefing summaries for agents, and adapts conversation flows to specific business needs with easy setup and integration.Starting Price: $460 per month -
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Whoscall
Whoscall
To have a safe and trustworthy telecommunication environment, Whoscall is your one and only option! With having more than 70 million downloads globally, Whoscall is a highly-regarded phone app with Caller ID & Block function. Besides calls and text messages service, we're well known for our identification of incoming calls & SMS, the blocking of malicious spam calls & SMS, and powered by our massive database with over 1 billion numbers. Only pick up important calls by knowing who’s calling, search & confirm unknown numbers before you dial out. Please set Whoscall as your default SMS app to activate Whoscall conversation page. -
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CallSnag
Call Snag
Call Snag frees you from the pressure of answering every call. Our AI voice receptionist handles incoming calls when you can't, engaging with callers naturally while screening out unwanted interruptions. Set your preferences once, and let the system take care of the rest. Built for both individuals and businesses, Call Snag stores all calls, voicemails, and transcripts securely in the cloud. With customizable voices, personalized greetings, and 24/7 availability, we're making phone communication work around your schedule—not the other way around.Starting Price: $20/month -
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MrCall
MrCall
MrCall is an AI-driven answering system designed to handle your mobile or landline calls, either immediately or after a specified number of rings. It offers 24/7 availability, ensuring that no call goes unanswered, and provides exact transcriptions of calls along with audio files. It can send collected data to your CRM or other software applications and dispatch SMS and WhatsApp messages to callers containing links or specific information. MrCall integrates with Google Calendar for seamless appointment scheduling, allowing the assistant to provide callers with available time slots and schedule appointments accordingly. It also interacts with callers, responding to their questions based on the knowledge base you provide. The system supports call transfers to internal company extensions and can send notifications via the MrCall app, email, or WhatsApp, ensuring you stay informed about all interactions. Starting Price: $55 per month -
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CIM
F-24
CIM is a comprehensive and flexible management system for quality, safety, and emergency preparedness, covering your organization’s unique needs. You can not eliminate all risks, but you can prepare to face what is to come. When the unexpected happens, it is too late to start planning. No one can prevent critical situations from arising, but with good preparedness, the extent of the damage can be limited so that those involved are taken care of and that the business does not come out of the situation weakened. Risk is linked to existence and/or activity, ie linked to most of what we do. You need to identify the areas where it is possible and desirable to reduce the likelihood or consequence. Preparedness is about being prepared for the unexpected. It is demanding to stay calm and make the right decisions in a crisis. You have to prepare, and then you need a specially-made tool to support you. -
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Clarus
Clarus Care
Access all the essential information you need on our easy-to-use dashboard. Get caller information and activity for your EHR quickly to increase staff visibility. A comprehensive record of inbound calls along with staff activity. Track daily call volume to help you appropriately staff and prepare. Listen to the recorded patient call or read a transcription. Providers can choose to be notified by text, voice, email, or push notifications. Clarus streamlines provider follow-up and team coordination through an easy-to-use platform and robust app designed for providers. It’s everything you need in a communications system, built from the ground up. -
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Starview
Starview
At Starview, we specialize in advanced satellite analytics. Our solutions are designed to help insurance companies manage risks effectively. Gain vital insights to stay prepared for natural disasters. Insurance companies face increasing challenges during natural disasters. Efficient risk assessment and response strategies are critical for safeguarding assets. Accurate data is essential to assess damages efficiently. Inaccuracies can lead to financial losses and impede timely responses, affecting both insurers and insureds alike. Reaction times are crucial in disasters. Delays in receiving actionable insights can hinder recovery efforts and exacerbate damage, leaving clients at risk. Many insurance companies struggle with resource allocation during emergencies. Identifying areas that need immediate attention can be overwhelming without reliable data. Inadequate risk assessments can lead to unforeseen vulnerabilities. -
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ESF8
ESF8
Incident management is a critical tool required by emergency managers during disasters. This tool helps emergency managers effectively manage healthcare responses throughout the emergency. Tired of not getting information on power, generator and fuel status? Resource management provides accurate information through real-time status reporting on available healthcare facility resources to the people in critical need. It provides a flexible, easy-to-use intuitive dashboards and data collection tools for emergency and or day-to-day operations support. HVA is a very powerful and flexible tool for risk assessment and emergency planning for public health and medical services. Medical Special Need Shelters are designed to meet the needs of people who require assistance that exceeds services provided at a general population shelter. MSNS solution from ESF8 Portal ensures continuity in services and quality care to shelterees, caregivers, and staff during their stay in a medical shelter.Starting Price: $199 per year -
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Car Wars
Car Wars
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships. -
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NovelVox Agent Accelerator
NovelVox
NovelVox’s Agent Accelerator empowers agents with a 360-degree view of customer information that allows them to offer a personalized customer experience and lightning-fast service. This powerful solution significantly reduces Average Handling Time (AHT) and waiting time, improves First Call Resolution (FCR), and increases customer satisfaction. The all-in-one desktop gives a single interface and a single view to agents as they interact with multiple applications but provides a seamless experience for customers. With the caller data display containing details such as caller name, address, contact details, past transactions, and ticket status, agents call customers by name and eliminate making customers repeat their requests. With all details handy, an agent can address concerns in a personalized manner and at a much faster pace, in addition to chatting with other agents to get timely information while assisting callers. -
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Ringzy
Ringzy
Ringzy is an AI-powered call answering and voice assistant platform that helps businesses handle inbound phone calls automatically and professionally. It acts as a 24/7 virtual receptionist, answering calls in natural, human-like speech while following custom instructions defined by each business. Ringzy can answer common questions, collect caller details, qualify leads, and determine when calls should be escalated to a human. Businesses can control how the AI greets callers, its tone and personality, and how it handles silence, misunderstandings, and fallback scenarios. Built on secure telephony infrastructure, Ringzy provides each business with a dedicated phone number and real-time, low-latency voice interactions. All calls are logged with transcripts, summaries, duration, and sentiment insights for visibility and optimization. Ringzy uses usage-based pricing and supports optional calendar integration for appointment scheduling on higher-tier plans.Starting Price: $39/month -
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OpsCenter
Alert Technologies
OpsCenter is an enterprise software application specifically designed to allow organizations to respond to emergencies. Version 2.6 is the current version of OpsCenter. It is the eleventh major release of the product. There are dozens of additional features of OpsCenter. If you have any questions, please contact us to discuss your needs, we want to talk with you. Real-time Information on a particular aspect of the emergency response. Examples include incidents, requests, actions, facilities, IT systems, etc. OpsCenter is extensively configurable by a non-technical person. OpsCenter includes resource management functionality that supports both the National Incident Management System (NIMS) model and the military model for managing resources. Alert Technologies understands that each organization is different. We are truly interested in hearing about your organization and the information management challenges you face. -
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DisasterLAN
Buffalo Computer Graphics
Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees. -
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Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
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Caller ID - Who Called Me
aunumber
Caller ID - Who Called Me is the top true name caller id app. Caller ID works like a phone number lookup, spam call blocker, phone dialer and call screen app. 30 million people trust! Caller ID help identify unknown callers and show who’s calling you. Block spam calls, robocalls, telemarketing and unwanted calls. Display true caller id name and region for you. Caller identification help identify unknown and private callers. Shows the caller id and name. Find out true phone caller id and more number details. Not only identify unknown calls, Caller ID - Who Called Me can also help you identify spam, scam and telemarketing calls. Figure out the true caller by installing Caller ID. Block unwanted calls such as telemarketing, spam callers, robocalls, fraud, by adding them to calls blacklist. Caller ID app will automatically block number from your blacklist and help you say goodbye to all spam calls.Starting Price: Free -
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RapidSOS
RapidSOS
Connecting critical emergency data with public safety. We offer solutions for public safety agencies to access and leverage data from connected devices and apps in emergencies. RapidSOS Portal is a web-based tool for public safety agencies to see a real-time view of emergencies in their jurisdiction, access training and admin resources, and receive all new data sources (such as security, telematics, healthcare data, and more). Jurisdiction View is a free feature within RapidSOS Portal. It displays active calls to an Emergency Communication Center (ECC) on a satellite map of their jurisdiction, making it easier to manage calls across their region while simultaneously displaying crucial information about individual callers. RapidSOS Portal contains support and training resources for all users to learn about new features and data sources. In addition, administrators can manage permissions and data sources for every user in their organization. -
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Insight IVR
Parwan Electronics
The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution. -
49
True ID Caller Name
True ID Caller Name
True ID Caller Name specializes in identifying callers' true identity by letting users know the name and region of unknown incoming calls as well as avoid spam and scam calls such as telemarketing and robocalls. True ID Caller Name is a powerful caller ID ( identification ) app, call blocker, call recorder, and quick number book, allowing fast access to contacts and phone dialer. More specifically, True ID Caller Name is the best app to identify and block numbers, unknown callers. Caller ID helps you to find who is the true caller. You can also make fake calls for fun. As a contacts widget, Caller ID & Call Blocker works like a mobile phone number tracker, dialer, number locator, as well as caller number identification tool. True ID Caller Name can identify calls, track phone numbers and even identify unknown callers to show who’s calling you - Including the callers location.Starting Price: Free -
50
Noggin
Noggin
Noggin is an industry-leader in safety and security technology with its next-generation, cloud-based software platform. The award-winning Noggin platform provides an all-hazards approach to safety and security management, housing all of the tools needed to help make informed decisions and respond effectively to any incident, large or small. Noggin’s software platform includes solutions for: crisis management, business continuity, environmental health and safety, emergency management, security management, and case management.
