Audience
Customer support teams and companies seeking a solution to setup a complete call management system
About Mojo Helpdesk
Simplify customers and employees support with a help desk software deployed in minutes at a fraction of the cost. Still using spreadsheets and emails for requests? Mojo Helpdesk will free them and put them all in one place. Cut down incoming requests with the built-in knowledge base. Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically. Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for organization like yours, and today thousands of businesses ranging from tens to hundreds of agents use Mojo Helpdesk to serve their customers and employees daily.
Other Popular Alternatives & Related Software
OneDesk
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs.
The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.
Learn more
MojoAuth
MojoAuth - Passwordless Authentication Leader & CIAM Innovation Platform
MojoAuth is the leading passwordless authentication platform that eliminates password security risks with magic links, OTPs, passkeys, and biometric authentication. Deploy secure, frictionless login experiences in days with 40% cost reduction and 300% faster user adoption rates.
About MojoAuth - MojoAuth revolutionizes digital security by completely eliminating passwords from authentication workflows. As a specialized passwordless authentication platform, MojoAuth addresses the fundamental security vulnerability that causes 81% of data breaches: stolen or weak passwords. The platform provides magic links, OTPs, WebAuthn passkeys, and biometric authentication through a unified API that integrates seamlessly with existing systems.
Core Mission: Transform authentication from a security liability into a competitive advantage by making passwordless authentication accessible, secure, and frictionless
Learn more
MojoRank
It’s already done! MojoRank’s proprietary AI matching algorithms instantly rank and showcase your best-fit candidates, instantly. Candidates can be sourced from anywhere, including your own ATS or employee pool. Goodbye, recruiting silos. MojoRank matches candidates to every open position, not just the one they applied to. MojoRank’s unprecedented technology matches jobs to people, people to jobs or people to people, sourced internally or externally. No need to create profiles with keywords for each position. MojoRank does this work for you through pre-built knowledge models constructed from billions of data points. MojoRank is designed to support your DE&I hiring needs, whether it be removing unconscious bias by masking candidate details or diversity pipeline reports. Want to learn more? Schedule a demo with one of our team members. Learn how MojoRank can make a big difference for your business.
Learn more
ShowMojo
When renters search online - outside of business hours. When renters submit showing requests - outside of business hours. Renters who prefer to schedule showings online. We’ve been saying it to anyone who would listen (that’s more than a baker's dozen and fewer than the island nation of Trinidad and Tobago) that MojoLocks are meant even more for residents. Make phone tag and email chains a thing of the past — and put your leasing muscle to better marketing and more signed deals. Use automated email and text-based appointment confirmation to ensure each prospect makes the showing — or reschedules ahead of time. You tell ShowMojo when you can and can’t show, plus any other details about how you want showings booked. ShowMojo does the rest. Whether over the web, by email, or by phone, ShowMojo ensures that every prospect can learn more about your on-the-market listings and schedule a showing.
Learn more
Pricing
Starting Price:
$29 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Metadot
Founded: 2006
United States
www.mojohelpdesk.com
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Mojo Helpdesk Frequently Asked Questions
Mojo Helpdesk Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Live Chat
Multiple Brands / Products
