Alternatives to Mojo Helpdesk
Compare Mojo Helpdesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Mojo Helpdesk in 2026. Compare features, ratings, user reviews, pricing, and more from Mojo Helpdesk competitors and alternatives in order to make an informed decision for your business.
-
1
OneDesk
OneDesk
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs. The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.Starting Price: $9/user/month -
2
MojoRank
MojoRank
It’s already done! MojoRank’s proprietary AI matching algorithms instantly rank and showcase your best-fit candidates, instantly. Candidates can be sourced from anywhere, including your own ATS or employee pool. Goodbye, recruiting silos. MojoRank matches candidates to every open position, not just the one they applied to. MojoRank’s unprecedented technology matches jobs to people, people to jobs or people to people, sourced internally or externally. No need to create profiles with keywords for each position. MojoRank does this work for you through pre-built knowledge models constructed from billions of data points. MojoRank is designed to support your DE&I hiring needs, whether it be removing unconscious bias by masking candidate details or diversity pipeline reports. Want to learn more? Schedule a demo with one of our team members. Learn how MojoRank can make a big difference for your business. -
3
MojoAuth
MojoAuth
MojoAuth - Passwordless Authentication Leader & CIAM Innovation Platform MojoAuth is the leading passwordless authentication platform that eliminates password security risks with magic links, OTPs, passkeys, and biometric authentication. Deploy secure, frictionless login experiences in days with 40% cost reduction and 300% faster user adoption rates. About MojoAuth - MojoAuth revolutionizes digital security by completely eliminating passwords from authentication workflows. As a specialized passwordless authentication platform, MojoAuth addresses the fundamental security vulnerability that causes 81% of data breaches: stolen or weak passwords. The platform provides magic links, OTPs, WebAuthn passkeys, and biometric authentication through a unified API that integrates seamlessly with existing systems. Core Mission: Transform authentication from a security liability into a competitive advantage by making passwordless authentication accessible, secure, and frictionlessStarting Price: $50 / month -
4
MojoPay
TotalApps
Imagine a world where electronic payments are more secure. We take care of everything from securing credit card numbers to depositing directly to your bank account. With MojoPay, accepting payments has evolved to a more efficient and more secure process that is designed to suit the needs of your business, brought to you by the electronic payment experts at MojoPay. Accepting credit card payments from your customers poses an inherent fraud risk. By optimizing your payment processes and implementing industry-leading verification and fraud protection, MojoPay provides what your business needs. Mojo Pay has a powerful fraud protection policy along with the highest level of PCI compliance. Understanding consumer trends and reacting to changes in customer behavior before they affect your bottom line are paramount to expanding your business. MojoPay has advanced reporting capabilities that allow us to help you identify trends and implement the best processes before your completion. -
5
ShowMojo
ShowMojo
When renters search online - outside of business hours. When renters submit showing requests - outside of business hours. Renters who prefer to schedule showings online. We’ve been saying it to anyone who would listen (that’s more than a baker's dozen and fewer than the island nation of Trinidad and Tobago) that MojoLocks are meant even more for residents. Make phone tag and email chains a thing of the past — and put your leasing muscle to better marketing and more signed deals. Use automated email and text-based appointment confirmation to ensure each prospect makes the showing — or reschedules ahead of time. You tell ShowMojo when you can and can’t show, plus any other details about how you want showings booked. ShowMojo does the rest. Whether over the web, by email, or by phone, ShowMojo ensures that every prospect can learn more about your on-the-market listings and schedule a showing.Starting Price: $69 per month -
6
Mojo
Mojo
Mojo Lead Manager: Manage leads, contacts, sales pipeline and take action with our easy-to-use lead manager. Import data, post data automatically from one of our preferred data partners or use our custom lead capture forms to fill your pipeline. Mojo Dialer: The ultimate prospecting tool from the leader in sales telephony technology. Exclusive copper-based technology delivering unparalleled, crystal clear call quality and first hello answers. Easy calling modes and advanced calling filters for instant access to the most popular sales calling logic. Click to Call for a semi-manual list and nurture dialing. Automated single-line power dialing up to 85 calls per hour. Automated multi-line power dialing up to 300 calls per hour. Mojo Marketing: Powerful marketing tools to communicate with your database, nurture it and convert leads and past clients. Create letters, envelopes and labels to schedule and print direct from Mojo.Starting Price: $99 per month -
7
Mojo
Modular
Mojo 🔥 — a new programming language for all AI developers. Mojo combines the usability of Python with the performance of C, unlocking unparalleled programmability of AI hardware and extensibility of AI models. Write Python or scale all the way down to the metal. Program the multitude of low-level AI hardware. No C++ or CUDA required. Utilize the full power of the hardware, including multiple cores, vector units, and exotic accelerator units, with the world's most advanced compiler and heterogenous runtime. Achieve performance on par with C++ and CUDA without the complexity.Starting Price: Free -
8
Vita Mojo
Vita Mojo
Award-winning digital ordering and restaurant management system for QSRs, casual dining, pubs, cafes, virtual brands & more. The integrated tech stack for your hospitality business. Create a digital ordering experience that elevates your brand. Award-winning UI and unrivaled menu customization increase average transaction value by up to 30% and keep your customers coming back. Take back control of your restaurant operations. Vita Mojo’s full suite restaurant system makes taking, fulfilling, and managing orders across all channels, including delivery marketplaces, easier than ever. As ex-operators we truly understand what hospitality businesses need. The tech stack we wanted didn’t exist so we decided to build our own. Trusted by 80+ brands across 1000s of locations. £100million+ worth of transactions are powered by Vita Mojo every month. Tackle staffing shortages with digital ordering and let your team focus on value-adding activities like hosting.Starting Price: Free -
9
PracticeMojo
PracticeMojo
PracticeMojo is a complete dental recall and appointment reminder solution. Easily communicate with any patient at any time and build loyalty with dental marketing automation. By automating all patient communications, we deliver effective dental marketing campaigns to reactivate, schedule and remind patients about their appointments to keep your day full and profitability high. Make it easy for patients to book their next dental appointment on their phones, tablets, and laptops, saving time for your staff while increasing patient satisfaction. Now that your practice is open again, you need a comprehensive dental communication solution that works with your practice management system to help you be as efficient and effective as possible. PracticeMojo can help with automated reminder communications, customizable marketing campaigns, virtual tools to help you streamline, and more. Increase practice revenue and reduce no-shows with automated communications. -
10
DojoMojo
DojoMojo
Build your audience base through our powerful acquisition network and leverage advanced SMS messaging features to engage with your customers. Partner with thousands of like-minded brands in our network to join or host a sweepstakes. Leverage both solo and multi-brand sweepstakes to grow Email and SMS lists faster and cheaper than ever before. Engage and convert your audience via DojoMojo's SMS Marketing capabilities while still using your preferred ESP. Our simple to use templates and editing tools let you create a fully branded landing page in minutes. Generate Official Rules, customize forms and create a URL with one click. Combining DojoMojo's new SMS Marketing capabilities with our powerful acquisition funnel to grow your SMS audience 10-20x faster than any other alternative. Reach a new audience or monetize your own by buying and selling sponsored content.Starting Price: $199 per month -
11
Mojo XR
MojoApps
Mojo XR is a virtual reality platform for effective business meetings and collaboration in Virtual Reality technology. Work together anytime, from anywhere. It’s a new way of learning by doing in a safe, virtual environment. Mojo XR works with all popular VR headsets and it is compatible with PC systems. Visual presence and communication between coworkers at the same time, no matter where you are. Customized collaboration spaces by adding 3D models. Over 200 ready-to-use 3D objects to create your own space. Innovative employee education by virtual reality simulations and learning-by-doing altitude in a safe, virtual environment. Open your files from a computer to share and edit them in VR. Let your 3D models become real-life objects. Prototype new products or build a showroom for your clients. With high-quality 3D sound and voice chat, you will feel like in real-life meetings. Convenient collaboration for project workshops without time-consuming IRL meetings. -
12
MojoHire
MojoHire
While many HR systems are powerful tools for storing data, they are just not made for recruiting. They are clunky, hard to use, and slow down the hiring process. MojoHire unleashes the power behind all your current systems. Systems will work together seamlessly in our single, easy-to-use interface. You’ll finally have access to all your data, and an intelligence platform that matches the perfect candidate to the right job, instantly. Because we integrate with any number of existing HR systems, we provide immediate access to talent who would have previously gone overlooked and undiscovered – regardless of where their data resides. We break down the data silos and bring intelligence to your data. Our technology ensures that each profile is uniquely considered against key criteria, providing you with the best possible matches for open roles, instantly. MojoHire is recruiting even when you’re not. -
13
Plumsail HelpDesk
Plumsail
One of the nice features of SharePoint is that you can easily extend its functionality with third-party tools. Plumsail HelpDesk built on top of SharePoint and Office 365, so all power of these apps is included. If you still think if HelpDesk is a match for you, here is some nice facts about us. Concerned about updates? We are providing them as soon as updates of Office 365 and Sharepoint 2013/2016 is out. Small and medium companies will be interested in more affordable plans, while enterprise customers will be glad to use HelpDesk without limits. With the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. Customization is everything. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.Starting Price: $39 per month -
14
Mojo
Mojo
With hundreds of templates, text effects, and high-quality animations, creating stunning social content has never been easier. Mojo gives you the tools to grow your business and your brand like never before. Choose from hundreds of animated templates designed specifically to bring your story to life. Stand out from the crowd with high-quality layouts and animations. Find the right templates to showcase your brand, promote your business, sell more online, and more. Edit as easily as you think. It takes only a few taps to move elements, change the timings, or swap the colors. With our curated selection of royalty-free music tracks, stock and videos, and beautiful fonts, it’s never been simpler to find what you need. Browse tons of effects until you find the one that fits you perfectly. Make your content look unique with stickers and effects. Mojo is an app designed to help you make amazing video content for Instagram and TikTok and more.Starting Price: €4.99 per month -
15
Re:Desk
Re:Desk
Only essential support team features. Track customer requests like a boss: from contact forms, emails, orders, etc. Track all your customers email, Twitter or Facebook requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support team agent. Check features for downloading or cloud versions. The helpdesk solution will help you to manage tons of customer messages, and automatically assign them to correct department or support agent - all for reducing workload and improving customer experience. Open Source PHP HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium.Starting Price: $99.00/one-time -
16
everything HelpDesk
GroupLink
everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.Starting Price: $20.00/month/user -
17
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
18
Serval
Serval
Serval is an AI-native IT service management platform designed to automate help-desk requests, access management, and workflow building for modern teams. The solution supports natural-language input; users can describe the task they want automated, and Serval builds and deploys the workflow, presenting both a no-code UI and underlying editable code for technical teams to inspect. It handles help-desk resolution across Slack, Teams, email, or web portal; automates access requests (including just-in-time access, role-provisioning, deprovisioning, and custom policies) via integrations with identity providers and SSO systems; and surfaces analytics and insights on ticket volume, automation rate, SLA compliance, and team performance. The platform supports bi-directional sync with existing ticketing systems, pre-built workflows for faster deployment, and a public API for data integration. -
19
SherpaDesk
SherpaDesk
SherpaDesk is an easy-to-use, all-in-one helpdesk software for professional services, with all the essential tools to help run your business, giving you the time to do what you do best: Provide world-class-support to your customers. SherpaDesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: Helpdesk ticketing, analytics, invoicing, project management, time tracking and easy billing. Though you might be an IT Rockstar, you won’t need an IT Superhero to set up your PSA. Our quick and easy installation gets you doing more of what you love and out of admin hell. Start with the IT Helpdesk team you have now, then easily (and affordably) add more agents as you grow. Save money by only paying for the agents you need...when you need them. SherpaDesk’s helpdesk support ticketing system makes receiving, routing, responding and reporting on your customer support tickets easy for you and your team.Starting Price: $39.00/month/user -
20
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
21
Total Support HelpDesk
Resource Dynamics
Total Support HelpDesk is a simple, easy to use SERVER|CLIENT solution. Running Stand Alone w/ built-in CRM. Or, if you already have an external contact manager such as Act!, MicrosoftSQL Contacts, Oracle, Sysbase ASE, we integrate as a HelpDesk Add-on. Deploy your database anywhere! LAN or place into a Cloud Server environment. With easy user access from anywhere-anytime, right from your PC. Total Support HelpDesk is for any company or organization that needs to track calls/emails from their clients. From inception to resolution! With built in Work Flow, Total Support HelpDesk gives you the ability to confirm and reassure your clients that their inquiries are being processed with the highest importance needed to provide them with a resolution as quickly as possible. With custom Priorities and Priority Escalation, you will never have an inquiry slip through the cracks.Starting Price: $195 one-time payment -
22
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
23
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
24
Raiseaticket
Fonicom
Out-of-the-box free helpdesk portal to help streamline and organize communications between customers and support teams. Drive higher support engagement with our free helpdesk platform. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Cloud-hosted, ready, agile and free to use helpdesk. While simple to configure and customise. Highly secure and GDPR compliant. A dedicated, simple and customisable best free helpdesk portal with a fully-blown, feature-packed web based ticketing system, that is simple, intuitive and easy to use. Raiseaticket's free helpdesk provides enablement around how to deliver sucessful customer support. -
25
Cash Flow Mojo
Money Management Solutions
This cash flow software for business owners known as Cash Flow Mojo® is a combination of tools to assist any small to medium sized business to get their finances in order and become more profitable. In this part of the software, the Budgeting module includes a cash flow budget template that will: Tell you exactly how much cash flow you need to bring in each week. Calculate how much weekly income you need to get out of debt and also achieve other financial goals. Highlight areas where expenses can be reduced without harming production and sales. Use a workable cash flow formula, if necessary, to get your company out of debt or expand your company without going into debt. Organize expenses efficiently so you can take actions to become more profitable. -
26
HarePoint HelpDesk for SharePoint
HarePoint
An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.Starting Price: $1,299 per server -
27
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
28
Safety Mojo
Safety Mojo
Edify focuses on risk reduction for frontline workers. Edify’s Safety Mojo Platform is an easy-to-use management system that is used by some of the largest construction companies, builders, and insurance companies in the United States. With the proliferation of mobile devices most industries including the construction industry have a way to provide onsite and on-demand safety tracking which has the potential to revolutionize the industry. Currently less than 5% of the construction industry utilize a system to analyze trends within safety. In most cases elite or sophisticated contractors compile statistics on excel spreadsheets. When electronic forms are used, the data is not stored and valued to analyze the data. As the safety profession has become a crucial part of most industries, especially the construction industry there is more of a need than ever for a tool that provides a streamlined service for supervisors and workers to work together to put safety first. -
29
Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
30
SP IT Helpdesk
SP Marketplace
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.Starting Price: $15 per user per year -
31
Alcea HelpDesk
Alcea Tracking Solutions
Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after. Alcea HelpDesk is an all-in-one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being looked after. Alcea HelpDesk workflow rules & rank feature can flag incidents or requests and prioritize issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. All communications with your users are routed through the system, keeping submitters, assignees and other interested parties updated through email notifications. Managers and decision-makers can measure the status of an issue or project based on reports defined by you, all in real-time and completely web-based.Starting Price: $20.00/month/user -
32
Adereso Helpdesk
Adereso
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic. -
33
ALVAO Service Desk
ALVAO
No one has to hunt around for information, whom to contact to report a device fault, a system crash or to request an equipment. Employees can contact the Service Desk either through the self-service portal or directly via Teams or Outlook. Get the full Service Desk experience without ever having to leave Microsoft Outlook. You can access your ticket log, browse our knowledge base or create e new request from a catalogue. The requester is clear about who is handling their request, its status and how much time remains to resolution. They do not have to call the helpdesk to ask about the resolution status. Don’t waste time sorting requests. The system will ensure that each request is assigned to the right team. Requests are automatically sorted according to assigned priorities. The team has a clearly organized work schedule and will never forget anything important.Starting Price: $40/agent -
34
Webscale Stratus
Webscale
Webscale Stratus has provided merchants, developers and agencies with the most powerful, reliable and feature-rich global Magento® hosting in the world. Today’s Stratus™ cloud-hosting from Webscale Stratus is a perfect example of our commitment to Magento® hosting excellence. Protecting your customers’ data is so very critical to you as a store owner. Having even one data breach could spell death for your emerging brand. MageMojo has taken the extraordinary step of becoming PCI Level 1 compliant via a third-party audit as a Magento hosting provider. This means that you can rely on Webscale Stratus—and the STRATUS MaaS™ platform—to extend protection for your peace of mind. Your costs are directly related to the demands on your store. Easily find out just how affordable Webscale Stratus can be when compared to conventional Magento® hosting.Starting Price: $98 per month -
35
LBi HR HelpDesk
LBi Software
HR HelpDesk is an industry-leading automated HR case management software and call-tracking tool. HR HelpDesk (also called HR Case Management) enables human resources and HR service centers to efficiently manage employees' inquiries and questions – improving HR service delivery, enabling automatic workflows, and tracking cases to closure. We’ve been working in HR software for years. Our internal team understands HR professionals and has consulted with thousands of them on software build-outs over decades. Without that, they're constantly asking questions of HR — and HR is thus getting nothing done in the context of the actual business. Increased access to information means increased business value for HR. Eliminate frustration and improve employee engagement. Engaged employees are better for business. When employees aren't out hunting for what they need, they can focus on the parts of their job they enjoy. -
36
Capacity
Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7. -
37
REIRail
Hoozip
Ever wish your sales calls came with an icebreaker? Now they do. Thousands of real estate investors and agents rely on our marketing tools to create more personalized interactions, and turn more leads into deals. No Setup Fee! ( For a limited time ) REIRail is FREE to try for 14 days. Download Our NEW Driving For Dollars App! Bulk SMS, Accurate Skip Tracing, Phone Tracking (works with Mojo), & More! 10,000 vacant and absentee monthly leads via our mobile app REIRail uses its proprietary Deep Trace™ Technology to tell you who ’s calling before your phone rings. Instantly, you’ ll know everything about the caller and the property you ‘re interested in so you can have the best information possible to close the deal. Goodbye fumbled calls.Starting Price: $97.00/month -
38
Mojo Dialer
Mojo Dialing Solutions
The ultimate prospecting tool from the leader in sales telephony technology. • Exclusive copper-based technology delivering unparalleled, crystal clear call quality and first hello answers. • Easy calling modes and advanced calling filters for instant access to the most popular sales calling logic. • Click to Call for semi-manual list and nurture dialing. • Automated single line power dialing up to 85 calls per hour. • Automated multi-line power dialing up to 300 calls per hour. Manage leads, contacts, sales pipeline and take action with our easy to use lead manager. • Import data, post data automatically from one of our preferred data partners or use our custom lead capture forms to fill your pipeline. • Create calling lists, organize your data into custom groups and create custom workflows. • Manage your tasks, follow up calls and appointments using Mojo's calendar and scheduling tools.Starting Price: $99 per license -
39
Vorex
Kaseya
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.Starting Price: $10.00/month/user -
40
Service-Run
Service-Run
Support Center Solution. Manage your simplified and effective helpdesk. Helpdesk. Use the power of collaborative ticketing. Prioritize, categorize, and assign tickets to the right agents and leverage the power of your entire organization to deliver customer delight. Give your customers the support they need. Provide your customers with a fully responsive and flexible interface. Simple admin panel. Clean and easy to use admin panel where you can manage the tickets you receive. Responsive design. Service-Run is responsive, that means it looks well in phones, tablets and desktop computers. E-mail notification. Inform your customers with automatic e-mail notifications. Ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution. By systematically capturing tickets and categorizing them correctly, a ticketing system allows for proper management of incidents -
41
ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
42
Infraon Helpdesk
Infraon
Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.Starting Price: $19 per month -
43
Track-It!
BMC Software
Track-It! is the best IT helpdesk software for IT teams, delivering a powerful suite of integrated modules for help desk, asset management, knowledge management, change management, purchase management and endpoint management features like patch management, software deployment, and mobile device management, all at an affordable price. Eliminate manual processes that lead to numerous emails, stacks of sticky notes, problems falling through the cracks, overworked help desk staff and no way to track or prioritize tasks. Track-It! provides automated ticket creation, categorization, routing and prioritization to streamline your help desk ticketing process. The help desk is the central hub of your IT operation. The help desk ticketing features in Track-It! have the right combination of functionality and ease of use that will allow your team to more easily keep track of their work, prioritize open tickets, track time spent on IT tasks and monitor the top issues impacting your business.Starting Price: $995.00/one-time -
44
DeskXpand
DeskXpand
DeskXpand is a full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. DeskXpand is everything you need to have effective communication between you and your customers. At DeskXpand, we strive to provide cost-effective, functional software solutions and, above all, useful with great user experience. Our goal is to continue to enhance our design and overall product performance. We aspire to provide an innovative tool that evolves in response to our customers’ requirements. DeskXpand also assists in the collection and analysis of customer data and analytics to get useful insights and assess methods for designing better customer experiences. Based on prior customer behaviors, analytics may help you anticipate the behavior of potential clients. DeskXpand helpdesk software statistics give you a comprehensive picture of your support performance.Starting Price: $14 per user per month -
45
ThriveDesk
ThriveDesk
ThriveDesk is an AI-driven helpdesk solution designed to streamline customer support and enhance user experience. With its intuitive interface and advanced automation features, ThriveDesk simplifies managing customer queries, improving response times, and boosting overall productivity. Ideal for businesses of all sizes, this tool leverages cutting-edge technology to ensure effortless communication and support. Experience the future of customer service with ThriveDesk, where efficiency meets excellence. NEO is our AI agent will go an extra mile to solve customer issues when no one is there and help you draft ticket replies, knowledge base articles and much more. -
46
HireMojo
HireMojo
Meet Mo, your RecruiterBot®. HireMojo gives you the gift of time through a subscription-based Hiring Automation Platform™ that utilizes AI, robots, big data and analytics to help you fill jobs across your company faster, easier and less expensively. Mo has already purchased and manages all the candidate research tools, sponsored listings, job postings, direct sourcing, screening capabilities, and everything else you’ll need so you can focus on your hires, not the tools. Mo handles all the repetitive grunt work so you can spend your time interviewing and hiring top performers. Quickly search through our database of successful job descriptions and interview questions, and customize the ones that are statistically proven to find you the best candidates. Or upload your own in a matter of seconds. Automatically screen and score candidates to eliminate the time you waste reviewing resumes. A patented online interview system ensures you only need to focus on the best talent. -
47
ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
48
ConSol CM/Helpdesk
ConSol Consulting & Solutions Software GmbH
ConSol CM/Helpdesk is the solution for efficient IT support for customers and employees, made in Germany. CM/Helpdesk allows you - partially automated or manually - to find quick solutions for all incidents, and requests. All incoming inquiries (e-mail, web form or self-service-portal) are automatically recorded and forwarded to the respective processor in the 1st level, 2nd level or other specialist teams by integrated workflow logic. FAQs and suggested solutions are available to help you find a solution quickly. The integrated change management enables the creation and tracking of simple and complex changes. Problem management is used for the elimination of major errors. And best of all: all processes and data structures can be adapted to your needs.Starting Price: € 69,00/month/user -
49
HelpDeskAdvanced
PAT
HelpdeskAdvanced is the web and mobile-based solution, ITIL v3 compliant, which governs services in all organizational areas in which Service Management is one of the prerogatives to successfully achieve, optimize and effectively the business objectives in charge, operating through high-quality standards . The Service Desk solution, HelpdeskAdvanced, is based on the logic of process automation, supporting the different strategic scenarios of service governance, thanks to the automatisms and high configurability of IT and Business processes. With HelpdeskAdvanced you offer your users an intuitive and immediate Service Desk solution, which optimizes theUser Experience , through channels and interfaces that facilitate its operation. Thanks to the mobile app , available from the 10.1.16 release of HelpdeskAdvanced, the main features of Service Management are made available anywhere and at any time. -
50
SimplyDesk
SimplyDesk
Manage your IT assets with our automatic network inventory tool and provide great support to your users with our Helpdesk software. Manage your customers as well as their service contracts and improve their satisfaction with our Helpdesk software. Provide to your team the IT helpdesk solution that leads them to easily meet your customers’ support expectations. The ideal solution to effectively identify, physically inventory with Barcode & RFID labels and manage your movable assets. For your (internal or external) customers, it is a responsive service. They ask their questions and they get a quick response. For the helpdesk software support team, it is a central, fast, and effective software, accessible from anywhere, anytime, on any device, handling customers’ requests.