Mia

11Sight delivers enterprise-grade AI Agents designed for automotive and hospitality businesses to improve customer engagement and streamline operations. Acting as the first point of contact, these AI-powered service, front desk, sales, and outbound agents are available 24/7 to handle inquiries, schedule appointments, and escalate issues with full context. For dealerships, hotels, and service providers, this means fewer missed opportunities and smoother customer experiences. The outbound agent proactively reaches out with reminders, recall notices, and personalized updates to keep customers engaged. Hotels and dealerships benefit from seamless integrations, enabling instant customer support through kiosks, calls, or video rooms. By combining automation with human-like communication, 11Sight ensures revenue teams generate more pipeline, reduce no-shows, and maximize efficiency.

BDC.AI is an AI-powered BDC (Business Development Center) platform designed specifically for car dealerships to automate lead engagement across calls, texts, and email. It enables instant responses to incoming leads, follows up, sets appointments, and hot-transfers qualified calls to live staff, all in a matter of seconds. The agents are fully customizable to reflect your dealership’s tone, brand voice, and operational rules. The system integrates with over 20 CRM and DMS platforms, operates as an omnichannel solution (SMS, email, chat, social), and supports multilingual interactions in more than 10 languages. BDC.AI runs 24/7/365, so you never miss a lead, claims an average response time of around 2 seconds, and provides self-service tools for customers to schedule or manage their interactions. It offers enterprise-level security (SOC 2 compliance), detailed analytics down to individual salesperson performance, and end-of-day reporting for show and sale tracking.