Audience
Businesses looking for an IVR solution
About Insight IVR
The PEC Insight Interactive Voice Response (IVR) software is a technology that automates interaction with telephone callers. Whether you need to dialout out and remind a customer about an outstanding payment, upcoming appointment, or warn them of an emergency, or if you are needed to provide an caller dialing into you automated information about your service, info about their account, route their call to the proper department or agent or anything that can be automated, Insight IVR is your solution. Our powerful software allows companies to turn their vision of an interactive call flow into reality. You can deploy Insight IVR in a single location where PEC can develop the application for you, or if you're a 3rd Party Developer or Integrator needed an integrated IVR, Insight IVR is your solution.
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Integrations
No integrations listed.
Company Information
Parwan Electronics
Founded: 1984
United States
www.pecivr.com
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Product Details
Platforms Supported
Windows
Support
Phone Support
Online
Insight IVR Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail