Audience
Hotels searching for a guest experience solution
About Guestware
Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.
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Integrations
Company Information
Guestware
Founded: 1990
United States
www.guestware.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
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Guestware Frequently Asked Questions
Guestware Product Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Catering
Employee Management
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental