Alternatives to Guestware
Compare Guestware alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Guestware in 2026. Compare features, ratings, user reviews, pricing, and more from Guestware competitors and alternatives in order to make an informed decision for your business.
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SiteMinder
SiteMinder
SiteMinder’s high-converting online hotel booking engine empowers you to maximize bookings from your hotel website and reduce dependency on third-party sales channels. Grow your direct online bookings with zero commission. Make booking easy for your guests. Simple 2-step booking process. Mobile-friendly so guests can book on all devices. Slick and modern design allows you to visually present your hotel’s offering in the best way possible. Remove manual entry and guesswork with automation. Reach, attract, and convert more guests with SiteMinder’s platform. SiteMinder’s #1 ranked Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey. -
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HotelFriend
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBDStarting Price: €25/month -
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LoungeUp
LoungeUp
Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest. -
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Tripsee Concierge
TripSee
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest. -
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Amadeus HotSOS
Amadeus Hospitality
HotSOS by Amadeus Hospitality is a service optimization software designed to enhance hotel operations and guest satisfaction. It streamlines communication and task management among hotel staff, enabling quick responses to guest requests, maintenance issues, and housekeeping needs. By automating service workflows and providing real-time updates, HotSOS helps hotels operate more efficiently, reduce operational costs, and improve the guest experience. Its data-driven insights also allow hotel managers to monitor performance and make informed decisions to optimize service delivery.Starting Price: $3 per month -
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For-Sight CRM
For-Sight
For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximizing your marketing. Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint. Run deep dive queries on your data with our easy to use and intuitive Query Engine. Save and schedule regular queries to save you time. Segment your data to allow you to deliver personalized omnichannel communications to your guests, enhancing their experience and driving upsell opportunities. Delivering a personalized guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs. -
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Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
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HotelBee
Strowberry Code
HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website.Starting Price: €5/room/month -
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Smart Hotel Software
Smart Hotel Software
World-class product, world-class support. We go the extra mile for you, so you can go the extra mile for your guests. Customized for any business. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our implementation pros will work with you to ensure a perfect fit between your business and our solutions. We will show you how to use our tools to save time and earn more money with each and every guest transaction. Changing software does not have to be painful. All of our work is guaranteed. We are committed to providing you complete satisfaction or we will refund your money. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our solutions will manage your reservations, deposits, check ins, check-outs, guest folios, payments, sales & audit reports, etc. -
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Altitude
Altitude
Altitude is the all in one smart hotel platform built to simplify the process - we're providing you the building blocks to succeed. Empower We want to help in minimising manual management, and empower the hospitality industry to drive for results in all aspects of the business. We believe you don’t need all the fancy stuff to be successful, it’s about offering thrifty solutions that captures the guests, drives growth, and is easy to manage. Escalate Maximise your ability to boost your business with easy solutions that allow guests to pick and choose their stay experience. Give your guests the control to drive additional revenue with upsell & cross sell, ordering services, and direct bookings. Engage Connect with your guests at any time with real-time communications tools such as direct SMS messaging, push notifications and ordering service requests. Our contact-less mobile and web portal tools make it easier for guests to explore your hotel before their journey has begun. -
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Cendyn CRM
Cendyn
Cendyn CRM is a next generation CRM and CDP platform that empowers hoteliers to build stronger relationships with their guests while driving profitable revenue. Take control of your guest database, fuel personalized interactions, and boost direct bookings. Cendyn CRM is a cutting-edge CRM platform designed to empower hoteliers to build stronger relationships with their guests while driving profitable revenue. As a cloud-based Customer Data Platform (CDP) and CRM platform that offers an ultimate all-in-one solution tailored specifically for the hospitality industry, Cendyn CRM excels at marketing automation across channels, guest journey automation, and sales CRM. With Cendyn CRM, hoteliers gain complete control over their valuable guest database, ensuring personalized interactions across all channels that amplify guest satisfaction and drive more direct bookings. -
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Inntelo AI
Inntelo AI
Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction. -
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INTELITY
Intelity
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices. -
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Superbutler
Superbutler
Superbutler is an AI-powered digital concierge SaaS solution designed for the hotel and hospitality industry, providing essential ecommerce services like room service, dining, spa bookings, minibar, laundry, limousine reservations, and tour packages. Superbutler.ai enhances hotel services with AI-driven tools. Provides personalized guest experiences like meal ordering and laundry. Reduces human errors, lowers staff costs, and improves efficiency. Boosts hotel revenue and raises customer satisfaction ratings. Elevate your business standards with Superbutler's key features, setting a new benchmark for excellence. Voice-enabled AI platform to streamline guest requests and hotel operations. QR scan enables seamless access to digital experiences. Insights and analytics for comprehensive reporting. Superbutler allows convenient delivery ordering for customers. Managers can monitor live orders and change prices. -
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RoomChecking
RoomChecking
RoomChecking is a hotel operations platform designed to fit the specific workflows of your property. It helps manage housekeeping, maintenance, guest services, and inventory through tools that automate tasks, improve communication, and ensure accountability across teams. The platform integrates directly with leading PMS systems like MEWS, enabling the use of real-time reservation data, room statuses, and guest preferences to create accurate cleaning schedules and task assignments. Staff receive clear instructions, while managers can monitor progress, adjust priorities, and address issues as they arise. Designed for properties of all sizes, from boutique hotels to multi-property groups, RoomChecking supports complex requirements such as mixed stays (short, mid, long), multi-PMS integrations, and compliance with regional standards. The platform has been tested in large-scale operations, including managing over 16,000 rooms during the Paris Olympics. RoomChecking helps hotels runStarting Price: $199 per month -
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Quore
Quore
Quore streamlines the tracking and management of hospitality processes and sanitization efforts to ensure your hotel runs seamlessly and maintains brand, quality and sanitization standards. From day-to-day operations to last-minute projects, we’ll help you take care of your hotel and your guests—for everyone’s peace of mind. Ownership groups can keep track of their entire portfolio in Quore, no matter where their properties are! Smarter housekeeping means guest-ready rooms. Quore lets you clean faster, easier and all around better. Connect your teams across floors, properties and shifts—without loud radios disturbing your guests. Increase visibility across properties and staff accountability save time—and money. -
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roommaster
roommaster
roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service. -
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Hotelinking
Hotelinking
Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking. -
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HotelSmarters
HotelSmarters
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.Starting Price: $3.99 per room -
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WeBee
WeBee
WeBee is a 360-degree (End-To-End) solution that enables hotels to have a better engagement with guests. Improve guest satisfaction by gathering instant feedback from the guests during their stay. Build online reputation with higher TripAdvisor rankings. No need to pay high commissions to OTA’s anymore. Thanks to upsells, in-room dining, restaurant and SPA reservations. -
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CIRRUS PMS
VinHMS
Cirrus PMS. Transform Your Hotel Operations. As a cloud-based system, the CIRRUS PMS is designed to manage all aspects of hotel business operations for you so you can focus on delivering superior guest experiences. Some Outstanding Features. Front Office. Easily handle all the reservations from all channels. User-friendly and ease-of-use dashboard. Minimize the operation time for your receptionists in check-in and check-out. Comprehensive report. Guest Profile. Quickly get a 360-degree view of your guests. Update-to-date guests’ personal information, such as booking history, special requests in order to personalize the guest experience. Task Management. Manage tasks of the departments: maintenance, laundry, transportation. Manage staff list and allocate tasks. Housekeeping & Laundry. Help to connect the Front Office and Housekeeping Department in the management and update the status of the rooms. Manage service information for each room on a daily basis. Plan, check, and evaluate -
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GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
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m-hospitality
m-hospitality
Leverage m-hospitality’s transformative technology to boost your hotel’s performance. Offer unique, personalized experiences that exceed expectations. Foster lasting relationships with your guests through digital solutions. Drive revenue growth with streamlined operations and increased guest satisfaction. Elevate your guest journey with m-hospitality’s AI solutions. From pre-arrival to post-checkout, offer unmatched experiences. Meet real-time demands, redefine satisfaction, and dive into the AI revolution in hospitality. With m-hospitality’s loyalty solution, we redefine guest journeys, elevate experiences, and offer versatile vouchers redeemable across your hotel. Tailor perks for devoted guests, magnify loyalty, and create cherished moments in hospitality’s future. -
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Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
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Touch Stay
Touch Stay
What is Touch Stay? Touch Stay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platform ensures seamless and sophisticated guest interactions. 92% of Touch Stay users tell us they're already saving time and have happier customers! Key Features: AI Chatbot Upsell Widget Contact Collection Customizable Content PMS Integration Benefits of Using Touch Stay: TouchStay's guidebooks not only streamline operational tasks but also enhance guest satisfaction by providing a personalized and memorable experience. The platform supports increased loyalty and positive reviews, making it a valuable tool for anyone in the hospitality industry looking to improve guest services and operational efficiency.Starting Price: $99/year -
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Nevaya
Nevaya
Nevaya specializes in cloud-based solutions for the hospitality industry, enhancing in-room entertainment and guest experiences. Their offerings include NevayaCast, which enables guests to stream personal content to in-room TVs using their devices, and NevayaTV, a customizable interface that integrates with hotel branding to provide access to TV channels, on-demand content, and hotel services. NevayaOne combines these features, allowing content streaming without additional hardware or replacing existing smart TVs. These solutions are designed to be affordable, adaptable, and easy to install, aiming to boost guest satisfaction and engagement. NevayaOne has been designed to dramatically simplify what is often a complex configuration of dongles, set-top boxes, and connectivity. Compatibility becomes almost universal and ongoing maintenance burdens are minimized. See how easy it is for guests to connect their devices and play their own content in the room. -
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STAY
Stay App
Add all the information about your services and facilities in the Digital Guest Directory and configure the Booking Systems you need. Customize your Guest App with your look & feel to reinforce your brand. With just that your app will be ready to be used by your guests. Reply to your guests’ requests, send direct messages to inform them and analyze the data to make better decisions for your hotel. Provide them with an easy to use app with real time information which they can use to comfortably manage anything they need during their stay. All from their own smartphones and without downloads. Centralize all your guests’ requests and control the status of each task in real time, also from the staff’s own smartphone. Send direct messages to your clients to inform them about the status of the management. -
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GuestBell
GuestBell
Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration. -
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Bookboost
Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.Starting Price: €99 per month -
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IRIS Guest
IRIS
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.Starting Price: $120 per month -
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Bowo
Bowo
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a CRM, Bowo brings unparalleled value to every guest's journey. 👉 Tailor made Guest App Instant access to hotel services, from check-in to room service to activity bookings. 👉 Communication Hub Centralize all guest communications, powered by a multi-lingual chatbot. 👉 CRM Craft unique experiences with guest profiling and automated communications via emails, SMS and WhatsApp. Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.Starting Price: €4.5 / room / month -
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Hudini
Hudini
Hudini has deployed a contactless check-in and mobile key experience for hotel properties around the globe. The seamless experience allows guests to upload the required documents, input their payment method, and receive a digital key directly on a mobile app. This no-queue efficient check-in process allows guests to skip the front desk and head straight to their room, reducing any unnecessary contact. We are constantly striving to produce the best guest experiences by using smart interactions and intelligent automation. Manage guest bookings by mapping their preferences even before they check in to the hotel. Hudini creates smart profiles for every guest that has ever visited a property and learns from past guest behavior to personalize everything from hotel transfers to reserving the right type of room. -
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StreamVision
StreamVision
StreamVision’s solution for the hospitality market has been designed to match premium hotels, residences, and hospital needs, offering high-added-value in-room entertainment services to guests. StreamVision’s solution meets the specificities of each client profile and project size. Its modular design makes it flexible so that the hotel can choose between any combination of features to fit its specific requirements or constraints. The system, fully digital and IP-based, powered by its unique Atlas middleware, is seamlessly expandable (new features, more clients, more channels distributed, open ports for third-party applications such as property management system or building management system. Increasing guest satisfaction and loyalty, encouraging guests to use in-room services, and multiplying opportunities for hoteliers to generate additional revenue are the principles of StreamVision's strategy. -
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Monscierge
Monscierge
Award-winning hospitality software that drives communication, accountability, and better guest experiences. Modern branded hospitality TV, signage, and messaging experiences that drive guest satisfaction for guests and staff. With Stay Enhancements you can offer services, upsells, or showcase products to drive additional revenue. Unique services delivered or shipped to your guests help create memories, drive guest experience and can build additional revenue. We have tools that help monetize experiences that create better guest experiences. Our features drive revenue and communication, ensuring your guests have a fantastic stay. Award-winning user experience and branding possibilities. Share messages with guests that drive action and revenue. Show local flavor by curating local area recommendations. Enable guests to book excursions and activities. -
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HelloShift
HelloShift
HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.Starting Price: $588.00/year -
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apaleo
apaleo
Most property management systems start with their PMS, then build the connectivity layer (aka, the APIs) afterwards. The new approach, which is unique to apaleo, turns things upside down. It starts with the API, then the PMS is built on top of it. All of a sudden – voila! – everything - every single piece of data - in the PMS is completely available, accessible and integrate-able. Automatic interfacing is a new reality. Set up and workflows are simplified. And your brand is all set up with an ecosystem with a range of applications that integrate seamlessly. While it may not sound super sexy, there are a few core things that we think every hotel needs to run smoothly: a way to manage inventory and reservations, a way to store and adjust rates, a tool for accounting, and simple invoicing. apaleo covers all these bases flawlessly for hotel chains of all shapes and sizes. We are PCI compliant.Starting Price: $300 per month -
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Xperium
Repup
Earn higher revenue, increase productivity through our generative AI, streamline operations, and lower costs through WhatsApp, SMS, email, and other messaging apps. Enable check-in with weblink even before guests arrive with document upload and preference collection. Offer upgrades, F&B, and other amenities before arrival and during the entire guest stay. Share your branded hotel web app with guests with all the information they wish for. Send checkout intimation, share invoice, and let guests pay and checkout from their room. Run highly personalized and segmented offers to earn higher rebookings and revenue from marketing. Track guest requests and complete delivery in record time. Keep everyone in the department in the loop of what’s happening.Starting Price: $3.50 per room per month -
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SuitePad
SuitePad
SuitePad is an award-winning in-room digital guest engagement platform built for the hospitality industry that transforms how guests interact with hotel services by combining a digital guest directory, booking tool for room service and spa or table reservations, internal and external calling, TV remote control, chat, quick feedback, and personalized push messaging on a dedicated tablet or via bring-your-own-device interfaces, all accessible during the guest’s stay. It acts as a digital concierge that replaces traditional paper materials, phones, and remotes with a modern, cloud-connected interface that integrates with property management systems, supports centralized content management across multiple properties, and provides tools to update information and analyze guest usage. SuitePad includes features such as the Stay Manager for personalized stay planning, sustainability options like skipping daily housekeeping, entertainment and app integrations. -
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Runnr.ai
Runnr.ai
Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails. -
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Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
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WorldVue
WorldVue
WorldVue is a leading provider of in-room entertainment and connectivity solutions for the hospitality industry. Their flagship product, the WorldVue HUB is a fully customizable platform designed to enhance guest experiences by offering features such as interactive channel guides, streaming apps, in-room checkout, and live event streaming. The HUB integrates seamlessly with property management systems and room controls, allowing hotels to personalize content and services for their guests. Additionally, WorldVue offers services like TV programming with customizable channel lineups, wired and wireless network solutions, low voltage cabling, and security systems, all aimed at improving operational efficiency and guest satisfaction. With a global presence, WorldVue serves over 7,000 properties and manages nearly 900,000 rooms, demonstrating a strong commitment to delivering innovative technology solutions in the hospitality sector. -
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iLumio
iLumio
A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff. -
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interTouch
interTouch
We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions. -
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IQware
IQware
Properties all around the world use our PMS to manage their bookings, rates, and front desk operations. With interfaces to more than 600 systems and all the features your property could need, it’s not difficult to see why so many choose IQware PMS. One click of the mouse brings up a detailed availability screen that shows room inventory and reservations. Optimize rates and assign rooms with a solution that’s fully customizable and designed for single and multi-properties. IQpms will help your organization manage its front desk, handle housekeeping, create reports, and gain insight into guest preferences. Whether you run a hotel, an all-inclusive resort, a timeshare, or manage any other kind of property, IQware will streamline and simplify your operations. IQware’s Suite of Innovative Software Directly Integrates with IQpms.Starting Price: $200 per month -
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TRACK CRM
TRACK Hospitality Software
TRACK’s Hotel CRM is an enterprise solution that connects all of your guest data points in one central location and drives increased direct bookings and retention by engaging the guests with timely messaging throughout the guest life cycle. Over the years hoteliers have had to piece together many disconnected systems to be able to communicate and market to their guests effectively. TRACK’s Hotel CRM empowers hoteliers and marketing professionals to consolidate multiple software systems into one with Omni-Channel tools for marketing and guest communications, seamlessly connecting all of your data in one place, with one subscription cost and one API. Customize and personalize pre-stay messaging for an improved guest experience. Create and send automated confirmation emails and text messages after a reservation is made. -
46
Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication. -
47
Hoteza
Hoteza
Hoteza web makes the guests' stay safer by minimizing face-to-face contact with the hotel staff. Everything guests might like, need or ask can be addressed through the chat. PMS guest profile syncing, personal app links and guest bill posting, easy integration with service optimization systems, room control and much more. Schedule a room cleaning or order additional pillows easily. Book a table in a hotel restaurant or explore the availability of the SPA center. Easily display check-out information including the bill to your guests, and allow them to avoid long lines at the reception by offering them the fast check-out option. Easy communication with the hotel staff through built-in messenger — all the questions answered in the shortest time. QR codes can be placed on printed and electronic media anywhere in the hotel. For example, display them at the front desk, in the elevator, or on key card holders. -
48
SONIFI
SONIFI
SONIFI is a leading provider of guest-facing technology for the hospitality industry, offering services that enhance guest satisfaction, streamline operations, and boost revenue. With over 40 years of experience, SONIFI supports more than 5,400 properties and manages over 1.1 million hospitality rooms, facilitating over 300 million traveler encounters annually. Their offerings include secure and reliable internet services, interactive TV platforms that elevate in-room experiences, streaming solutions like STAYCAST enabling guests to cast content from personal devices to in-room TVs, and a vast array of entertainment options with custom channel lineups and premium on-demand content. SONIFI is an approved supplier of brand-standard solutions for major hotel brands such as Marriott, Hyatt, Hilton, Wyndham, and Choice Hotels, providing scalable and effective guest-facing technology tailored to properties of any size or chain scale. -
49
Criton
Information Apps
Criton is a guest engagement and integrations platform that simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and drive more revenue. With Criton, you can develop your own Hotel Guest App to reduce touchpoints and give everything guests need at their fingertips. Increase revenue and upsell services and facilities. With an app, your guests will have everything they need at their fingertips pre, during and post-stay. Using your hotel app, guests will easily find out dining options, view photo galleries, follow you on social media, peruse menus and book your facilities and services, increasing upsell and RevPAR. With location-based push notifications, you can promote offers and easily keep guests informed. If you have more than one property, your guests can view all your branch hotels, browse amenities and make a booking.Starting Price: $8.50/month -
50
Concilio
Concilio Labs
The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface.
