Audience

Companies searching for a powerful Customer Experience platform

About Groopit

Groopit delivers actionable insights by aggregating data shared across platforms and disciplines – sales, success, support, marketing, product management, and all customer-facing employees. Groopit provides a big-picture view, making the patterns and anomalies visible to everyone involved. View, search, send, and empower everyone to inform their own decisions with real-time data from employees. The Groopit API makes integrating data into Excel, Power BI, Viva, and countless enterprise systems easy. Groopit offers Single Sign-On, advanced privacy, security, and HIPAA-enabled data protection. Enlist 10 employees or 10,000 to share real-time data: competitive intelligence, product feedback, sales insights, the voice of the customer, and any data needed to inform a decision. Data sharing Workflows combine fields to make real-time data sharing easy – images, location, tags, text, numbers, date & time, drop-down lists, tables, and flags. Make sensitive data hidden.

Integrations

API:
Yes, Groopit offers API access

Ratings/Reviews

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Company Information

Groopit
Founded: 2018
United States
groopit.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Groopit Frequently Asked Questions

Q: What kinds of users and organization types does Groopit work with?
Q: What languages does Groopit support in their product?
Q: What kind of support options does Groopit offer?
Q: What other applications or services does Groopit integrate with?
Q: Does Groopit have an API?
Q: Does Groopit have a mobile app?
Q: What type of training does Groopit provide?

Groopit Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis