Alternatives to Groopit
Compare Groopit alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Groopit in 2026. Compare features, ratings, user reviews, pricing, and more from Groopit competitors and alternatives in order to make an informed decision for your business.
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Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. -
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Titan
Titan
Titan is the all-in-one, Salesforce-first platform for building customer-facing workflows directly on Salesforce. Create portals, forms, surveys, document generation, eSignatures, and contract processes that write back in real time, keeping Salesforce as your system of record. Titan AI turns plain-language requests into no-code builds, so admins can move from idea to live without dev backlogs. Designed for complex logic, structured approvals, and governed data capture, Titan supports external users and internal teams within one controlled, Salesforce-centric layer. Instead of stitching together portals, document tools, and workflow apps, Titan centralizes execution inside Salesforce. Fewer integration gaps. Clear governance. Real-time visibility. Built to scale. -
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Sogolytics
Sogolytics
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. -
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CheckMarket
CheckMarket
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...Starting Price: $995 per year -
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SurveyOL
SurveyOL.com
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.Starting Price: $19 per month -
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Microsoft Viva Learning
Microsoft
Provide a collaborative space for employees to share and access team learning content with Viva Learning tabs in the Teams desktop app. Give employees the ability to easily share and discuss learning content with Viva Learning in Teams chat. Allow employees to recommend relevant learning content to their peers and monitor their reported completion progress. Employees can easily keep track of learning assignments and recommendations, flagged content, learning collections, and recently viewed and completed courses in the My Learning view. Remind employees of their learning assignments and upcoming due dates with Viva Learning notifications in Teams. Allow employees to reserve time for learning with the add-to-calendar feature in Viva Learning. Employees receive suggestions during learning time based on their calendars.Starting Price: $4 per user per month -
7
sandsiv+
SANDSIV
Get the full picture of your customers and offer the power of sandsiv+ throughout your organization. Make your life easier with an end-to-end solution that will allow every team to collect customer data – anywhere, anytime – and develop deep, real-time analytics that can be used to innovate your business processes. From customer feedback to business improvements, connect all the data you have to create analytics and forecasts that will guide your strategic evolution. Collect all your customer data in one tool. Get a complete view of customer feedback: surveys, social media, blog chats, contact center calls, emails and reviews. Identify useful insights and make them accessible to everyone in the company by enabling all employees to use predictive and prescriptive analytics. Manage all data to gain insights and implement a response system, an inner close the loop strategy, and systemic changes. -
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Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
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eAlicia
eAlicia
Evaluate and control the profitability of your business by facilitating decision making. Get a global view by measuring customer satisfaction and the quality of your services/products anywhere in the world. All the information at your fingertips, to have data in real-time. Predict any problematic situation, react and design effective action plans. Understand how you are impacting and how satisfied your customers are perceiving. Evaluate employee satisfaction, react and find solutions in time by improving productivity with a smile. Perform product tests, analyze the behavior of your users and get a good positioning in front of the competition. Implement all security and anonymity controls for your surveys. -
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Verint Predictive Modeling
Verint
When it comes to delivering positive experiences, cause-and-effect insight can be your most powerful tool. But without knowing which actions will yield real benefits, business decision-making can quickly become a guessing game. Relying on simple correlations, incomplete data, or—worse yet, faulty assumptions based on previous experience—can waste valuable time and resources. Verint Predictive Modeling can help. This innovative suite of solutions can deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them. Armed with this insight, you can make better, more informed decisions that can impact revenue, loyalty, retention, and competitive advantage. -
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Microsoft Viva Engage
Microsoft
Viva Engage is a social app for digital communities, conversations, and self-expression tools that builds on the existing capabilities of the Communities app for Teams and Microsoft 365 to connect employees and empower everybody to contribute and express themselves by meeting people where they are in Microsoft Teams and Microsoft 365. And as an integral part of the Microsoft Viva suite, Viva Engage contributes to Viva Connections and Viva Topics and over time will extend community, conversation, and knowledge experiences into other areas of Viva. For leaders, Viva Engage is a place to share news and strategy, model culture, speak with employees, and weigh in on conversations. Features like virtual events, pinned conversations, and announcements with notifications across Teams, Outlook, and Viva Connections. For employees, Viva Engage enables people to build communities and professional networks, share their work and perspective, and find answers to their questions. -
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Sprinklr
Sprinklr
Sprinklr is an AI-native Unified Customer Experience Management (Unified-CXM) platform designed for global enterprises. It brings together marketing, social, customer service, and insights into one centralized system. Sprinklr helps organizations understand customers by analyzing millions of conversations across digital and social channels in real time. Its AI-powered capabilities enable teams to automate engagement, extract insights, and deliver consistent experiences across touchpoints. The platform supports omnichannel marketing orchestration, social listening, and enterprise-grade customer service. Built-in AI copilots and agents improve productivity and decision-making for customer-facing teams. Overall, Sprinklr helps brands deliver empathetic, data-driven customer experiences at scale. -
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Microsoft Viva
Microsoft
Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights. With Viva, foster a culture where people and teams are empowered to be their best from anywhere. Microsoft Viva Topics helps people put knowledge to work, using AI to surface expertise in the apps they use every day. Viva Topics automatically organizes content across apps and teams with built-in security and compliance features. Coming to desktop in April, Microsoft Viva Connections gives everyone a personalized destination to discover relevant news, conversations, and the tools they need to succeed. Shape an inclusive corporate culture where everyone has a voice. Coming to public preview in April, Microsoft Viva Learning empowers people to better themselves with employee training—naturally and without disruption. Encourage a culture of growth that helps people reach their potential. -
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Questback
Questback
20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports. -
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Touchpoint CX
Touchpoint Group
Empower employees to improve customer experience. Amplify your Voice of Customer initiatives using an experience management platform that converts customer feedback into real-time insights and action across the entire organization. Drive action and improve outcomes Motivate and empower frontline staff to take action with personalised dashboards and KPIs. Recover at-risk customers by closing the loop with case management. Drive immediate action with real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels, touchpoints, and customer journeys. Unify customer experience and operational data into a single enterprise view. Engage customers in the moment with personalised event-triggered surveys. Focus feedback on moments that matter most complaints management Actionable insights and in-depth analyses. Deliver relevant insights to each individual and area of the business with flexible reporting dashboards -
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OrgPlus
Insperity
Create an organizational chart that allows you to navigate and envision your company’s future. Create an organizational chart with more than 50 customizable data fields. Visualize data to find strategic advantages for your company. Gain insight from company data for more informed decision-making. Identify key employees and high performers. Model “what if” scenarios for potential company changes. Leverage data to help facilitate mergers and acquisitions. Access the application from your favorite browser. Publish and share in Excel, PDF, PowerPoint or HTML. Create an organizational chart with up to 10 customizable data fields. View, search and update from any web browser. Publish and share in Excel, PDF, PowerPoint or HTML. Why spend countless hours manually drawing your organizational chart from scratch? Switch to a smarter org chart solution. OrgPlus RealTime Express is the automated online org chart creator that helps you keep your company structure and core employee data up to date.Starting Price: $189.95 one-time payment -
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CHI Express
Logica Infotech Services
Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text. -
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WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
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Feelingstream
Feelingstream
Feelingstream delivers real-time customer insight to help your business become more efficient, boost revenue and keep your customers coming back. And your data? Secured on-premise. Feelingstream gives you an overview of your customer interactions across all communication channels – calls, email, chatbot and surveys. You’ll know exactly what goes on in your customer interactions and where you can make powerful changes. This overview gives you rich insight into how to elevate your business in terms of customer service, sales and product development. You’ll discover which small changes bring the highest ROI and where you need to come up with new innovative solutions. Making strategic changes in your business leads to you giving your customers exactly what they want from you. And happy customers means that they will be coming back for more and telling everyone they know about your business as well. Win-win! -
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allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month -
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Lumoa
Lumoa
Lumoa is a customer insight platform that automatically generates customer insights that help you make better decisions and measure the impact of investments using customer feedback. Lumoa is a user-friendly platform that makes collecting, analyzing and acting on customer feedback easy. Establish a customer-centric culture by listening to the voice of your customers and ensure that decisions across the organisation are made with the customer in mind. Lumoa’s executive dashboard allows you to easily overview and manage different customer journeys, customer touchpoints, and sets of data. Create cards in your dashboard that represent a specific touchpoint, location, or channel to compare the performance between cards and access specific insights related to that card. Make the right decisions by knowing what your customers like and dislike about your product, service, or business. Lumoa allows you to track your customer experience performance in real-time. -
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SWOOP Analytics
SWOOP Analytics
Specializing in businesses with 5,000 to 500,000 employees, we provide insights to measure and improve internal communication and collaboration. SWOOP Analytics empowers employees and leaders around the world with personal and enterprise data to be successful in the digital workplace. We analyze the content and relationships in Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet, and Workplace from Meta to provide organizations with deep collaboration and behavioral insights. We help you adapt behaviors to reach better business outcomes and make informed decisions about collaboration effectiveness. Our solutions are specialized for businesses with 5,000 to 500,000 employees. We improve internal communication by measuring impact, reach, and engagement. We improve internal collaboration by measuring online collaboration habits and team collaboration. Drive faster adoption by identifying the type of team you’re working with. -
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AskNicely
AskNicely
Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day. -
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SMG
Service Management Group
Customer wants and needs change fast. Your competitors are innovating, too. If you’re not listening to customers and making changes based on their feedback, there’s no way you can keep up. As a leading experience management (XM) firm, SMG helps you get smarter about your customers and employees to drive changes that boost loyalty and improve business performance. We combine technology and services to collect, analyze, and share feedback and behavioral data—so it’s easier for you to deliver and activate customer insights across your enterprise. We live on the cutting edge of cutting edge. Our in-house experts fixate on powerful, flexible, repeatable, and accessible solutions for your dynamic industry. Business data deserves a personal touch. Meet the ridiculously smart and seriously dedicated researchers, gurus, and share-it-alls behind SMG. Employee engagement starts at home, with a strong respect for what our own staff brings to the table and how they can best help you. -
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Medallia Concierge
Medallia
Medallia Concierge (formerly Zingle) is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty. Delight customers with personalized engagement and build brand loyalty. Drive sales with AI-powered, personalized promotions. Uncover meaningful insights from every interaction to increase efficiencies. Use personalized two-way messaging to build customer loyalty by seamlessly addressing customer wants and needs in real-time. Communicate and solicit feedback from across channels – from SMS to web chat to Facebook Messenger and other apps wherever your customers are, and identify opportunities to improve experiences as they unfold. Directly connect this data with the most commonly used CRM solutions, and customer service tools. And with Medallia's advanced segmentation capabilities, customer data can be utilized to design brand-differentiated services for each customer segment.Starting Price: $179 per month -
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CYS
CYS Group
One software solution for combining all relevant data and feedback from customers, employees and business. For more than 15 years CYS has been helping companies to improve their customers’ experience and business results. We have set ourselves the audacious goal of developing the best software in the world for collecting, combining and visualizing insights from customers, employees and business data. Automatically collect feedback from customers and employees. Easily create audits, checklists and more... Available on any device. Integrate multiple data sources in one solution and combine and manage data in any way you want. All managed data can be used in Research and Visualization. Create stunning looking insights with customized dashboards and cutting-edge infographics with real time data and available on any device.Starting Price: $290 per month -
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VIVA Finance
VIVA Finance
VIVA Finance powers a mobile-first lending platform that offers loans underwritten primarily based on employment information, rather than credit history. VIVA’s mission is to build an inclusive financial system by expanding access to affordable credit through its alternative underwriting model. Launched in early 2019, thousands of individuals have utilized VIVA's loans to refinance expensive debt and cover a variety of financial needs. Affordable, salary-linked loans to help employees manage unexpected expenses and existing, expensive debt. Financial coaching and education to help employees understand their personal finances. Improved credit score and savings to help improve employees’ financial well-being. VIVA Finance offers unsecured personal installment loans of up to $10,000. The annual percentage rate (APR) on a VIVA Finance loan typically ranges between 11.99% and 32.75% with a term between 5 and 24 months. -
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Unwink AI
Unwink AI
Unwink AI is an advanced customer intelligence platform designed to process and analyze both structured and unstructured feedback data. It uses AI-powered tools to extract valuable insights, automate complex workflows, and provide real-time reports that help businesses enhance customer experiences, boost product development, and improve operational efficiency. With features like sentiment analysis, multilingual support, and personalized AI assistants, Unwink AI enables teams to quickly detect trends, manage feedback loops, and make data-driven decisions that elevate customer satisfaction and optimize business strategies. -
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Put your data to work in real time. Experience Platform, the foundation of Experience Cloud products, is an open system that transforms all your data —Adobe and non-Adobe — into robust customer profiles that update in real time and uses AI-driven insights to help you to deliver the right experiences across every channel. Bring in data from multiple sources to create and enhance real-time customer profiles. Checkmark Make data more easily understood through standardized XDMs and data validation. Checkmark Use your real-time customer profiles start personalizing experiences. Checkmark Activate profiles across devices and channels with our dynamic identity graphs. Experience Platform delivers powerful application services with unprecedented functionality. Analyze cross-channel customer interactions in one interface. Activate real-time customer profiles for instant personalization. Create individual journeys that adapt to customer behavior.
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Proofpoint Adaptive Email DLP
Proofpoint
Proofpoint's Adaptive Email Data Loss Prevention (DLP) is an advanced solution that leverages behavioral AI to safeguard organizations from both accidental and intentional data loss via email. By analyzing employees' typical email behaviors, trusted relationships, and methods of handling sensitive information, it detects anomalies that may indicate potential data breaches. Proofpoint Adaptive Email DLP identifies and prevents emails sent to unintended recipients, a common source of data breaches, by understanding standard communication patterns and flagging deviations. Adaptive Email DLP alerts users in real-time if an unusual or incorrect file is attached, reducing the risk of inadvertently sharing sensitive information. Real-time warnings educate users about risky behaviors, promoting better security practices and reducing future incidents. -
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QaizenX
QaizenX
QaizenX is the experience management platform for people-centric businesses. Our mission is to help businesses improve their customer experience and employee experience. We believe that happy employees lead to happy customers and that businesses should focus on the employee experience first and foremost. With our platform, businesses can collect feedback from customers and employees, analyze that feedback, and take action to improve the customer and employee experience. With a leading Experience Management Platform, create an extraordinary experience for your people. Listen to the people that matter. Get opinions of your business from the perspective of your customers, employees, dealers, and participants. Make the right action using insights - Create, manage, and track your action plans. Close the loop in real-time and build organisational agility. -
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Suntek Reporting
Suntek Solutions
Turn complex data into visual insights anyone can understand with Suntek Reporting. Eliminate the countless hours spent staring at spreadsheets. Let us decode complex data so the focus can be placed on what’s important - growing the business! Our user-friendly interface scores and tracks business performance. This allows users to know exactly where their business stands in real-time. We break down data sets into simple KPI scores which provide actionable insights that allow for an improved bottom line. With Suntek Reporting’s predictive analytics users can make informed decisions that will lead to: *Increased Revenue *Better Customer Service *Improved Employee Efficiency *Greater Market Share Use Suntek Reporting to eliminate the pain involved in complex reporting, and feel the confidence that comes from improving performance and profitability.Starting Price: $99/month -
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GetFeedback
SurveyMonkey
Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world. -
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Emotics
Adoreboard
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.Starting Price: $289 per month -
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UKG Pro
UKG
UKG Pro is our award-winning human capital management (HCM) solution that helps simplify complex HR processes and provide powerful insights about your workforce. Marrying deep functionality and artificial intelligence (AI) technology with an intuitive, best-in-class user interface, UKG Pro makes it easier for HR and business leaders to optimize performance and improve work experiences for their people. From big-picture data to zooming in to the individual employee’s journey in a matter of seconds—UKG Pro can support even the most complex organizational needs in HR, payroll, time, and talent. Gain one, comprehensive view of all your employee data, including insight into your global teams. Discover the most powerful payroll engine in the industry today, and simplify the most complex tax processes. Deliver a personalized, candidate-centric experience to potential employees, and make it easier for recruiters to assess the right fit. -
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Hexia
Lanla
Hexia is a comprehensive customer experience (CX) platform designed to track the entire customer journey from start to finish. It uniquely integrates three core CX methodologies into one seamless system. Hexia combines Voice of Customer feedback, Mystery Shopper insights, and online reputation data from sources like Google and Facebook. This unified approach gives businesses real-time visibility into customer satisfaction and performance. Hexia helps teams identify issues quickly and take meaningful action to improve experiences. The platform supports better decision-making by aggregating qualitative and quantitative CX data. Hexia enables organizations to listen, measure, and act across every key customer touchpoint. -
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Enalyzer
Enalyzer
Enalyzer is the insight platform that allows everyone in your company to collect feedback, turn it into insights and start making informed decisions, without any experience. Set up surveys and integrate with Enalyzer to measure all touchpoints and get the whole picture. An easy-to-use, intuitive tool that everyone in your organization can understand without being data-savvy. Stay connected with reports showing real-time data. Share them with managers and allow everyone to get the insights they need. Select from a multitude of question types and use our powerful design tools to create engaging surveys that will collect the data you need. Measure all your touchpoints and with Enalyzer reports, visualize your collected data with a myriad of chart types. With advanced filtering and benchmarking options, you can identify trends and areas of improvement so you and your entire team can improve your business in real-time.Starting Price: €44 per month -
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Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
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The Avaya Experience Platform is a comprehensive customer experience solution that integrates voice, video, chat, messaging, and more to deliver seamless interactions across all touchpoints. Designed to enhance both customer and employee experiences, it provides agents with real-time customer data in a unified desktop view, enabling personalized and efficient service. The platform supports the management of inbound and outbound communications, connecting customers through their preferred channels while equipping agents with the necessary tools to resolve inquiries effectively. By unifying various communication methods and offering advanced analytics, the Avaya Experience Platform empowers businesses to optimize contact center performance and deliver exceptional customer experiences.
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Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
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Kitewheel
Kitewheel
Centralize decisioning and break down organizational silos to deliver better customer experiences with Kitewheel’s unique set of out-of-the-box capabilities. Unify your data with seamless out-of-the-box integrations and adaptors built to be agnostic to channels, systems and databases. Connect and stitch identifiers and behaviors to individual profiles, with Kitewheel’s ID Manager for a 360 view of the customer. Visualize and understand how customers interact and engage through time across every channel with sophisticated real-time Journey Analytics. Align your journey to customer objectives to create exceptional experiences with our intuitive marketer-friendly journey mapper. Decide on the best next action for every individual customer with our real-time, scalable, best-in-class decisioning engine. Automate processes and drive journey improvements with out-of-the-box AI, Machine Learning and journey path testing.Starting Price: $5,000 per month -
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Panobi
Panobi
Understand your customers, execute the right things, and deliver results for the business, built by Slack’s first growth team, for yours. Uncover opportunities and make data-driven decisions. View experimentation results and KPI data alongside product and marketing efforts. Easily query product analytics and reference them in-line throughout the product. Integrate top-tier tools to pull business metrics. Stay on course with shareable insights and drive organizational growth with shared knowledge. Get an authoritative view of what everyone’s working on, so you always know what’s live in the product. Prevent experiment collisions with smart scheduling. Improve efficiency and accuracy with connected feature flags. Add footnotes to highlight and communicate seasonal shifts. Analyze data holistically, taking seasonal patterns or events into account. Understand the impact of your releases with time series metrics. -
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Actimo
Actimo
Reach your remote employees in seconds while guaranteeing they can connect with each other, and share information instantly. Finally, it's communication your people want to read! Create training, guides and onboarding flows with micro-learning, making your teams ready to perform, any time and any place. Measure the impact of employee engagement efforts and empower employees and managers to achieve their goals. Real-time insights for everyone! Support business and the people within it, with a strong, branded employee experience. Get your 360° employee engagement app for remote communication, training and leadership, powered by Actimo. Support business and the people within it, with a strong, branded employee experience. Get your 360° employee engagement app for remote communication, training and leadership, powered by Actimo. Measure the impact of employee engagement efforts and empower employees and managers to achieve their goals. Real-time insights for everyone! -
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Microsoft Viva Connections
Microsoft
Discover the company-branded destination where employees can explore news, join conversations, and connect with others across the organization in the apps and devices they use daily. Viva Connections is included in Microsoft 365 plans with SharePoint Online. Create a resilient and agile organization, and give frontline workers the resources and tools they need, with a one-stop solution for connection. Gain insights about what's top of mind in your organization. Build trust and transparency through dialogue and share polls and surveys. Improve employee engagement with data-driven recommendations to turn feedback into everyday actions. Provide updates to the right people at the right time. Target news and engagements, boost critical content, and easily gather community feedback. -
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HealthData Archiver
Harmony Healthcare IT
HIPAA-compliant storage of protected health information (PHI) as well as employee or business data from legacy software. Meet data retention requirements, cut costs and fortify cybersecurity defenses by consolidating information silos with a healthcare data archiving and storage solution designed to provide secure, easy access to legacy patient, employee or business records. Release of information, addenda and record purging/destruction workflows. Collection workflows and agency management of transaction files for AR wind down. Access to employee records like W2s, payroll, time and attendance, etc. Create and store unlimited notes and make comments according to HIPAA requirements. View or share lab results, flow sheets, growth charts or other clinical data to make informed care decisions. Search across structured data to fetch clear and concise results. -
46
FieldKo
FieldKo
Powered by GPT AI and Salesforce, we make it easy for your team to conduct inspections, identify risks, assign corrective action requests, prioritize tasks and manage checklists, everywhere you work. Meet the app helping businesses inspect and connect from anywhere. Mobile, connected and secure. We provide teams with real-time insights they can trust to mitigate risk and resolve high-priority actions effectively. Make inspections easy for everyone. Configure questions, tasks, and workflows to create comprehensive Customer 360 views so your inspectors get the job done right the first time, every time. Enable stakeholders to act effectively. Leverage workflows, corrective action plans, and time of inspection flagging features to ensure issues are resolved accurately and efficiently. Use prebuilt digital checklists to streamline data sharing across workflows, creating a secure and scalable data-gathering structure for your business.Starting Price: Free -
47
Navigesia
Navigesia
When its time to engage your patients, Navigesia has got you covered. By offering a real-time patient data collection platform and various clinical decision support tools, we can help you provide Value-Based Care in your practice. We offer a solution that allows patients to engage with electronic tablets in the waiting room to complete forms and health-related surveys. Take a step forward into making your practice a smoother experience for everyone. By enlisting patients onto the software as a practice resource, your patients easily help you collect the high-quality information that you are interested in. Get creative and take advantage of what you can learn to improve your own practice. Participate in data-rich reporting incentives and start benefiting from what your patient data is telling you. Stop leaving money on the "patient" table and start getting the most out of your work. -
48
Viva Civic
Viva Civic Software
Viva Civic offers complete online permitting and licensing capabilities to your customers – from initial application submittal, through review process and final permit issuance. Viva Civic also includes online payments and mobile inspections. Go entirely paperless, eliminate the need for face-to-face interactions, and enable employees to work effectively from home. Viva Civic is the most powerful permitting, licensing, inspection and land management software in the market. Empower your customers with complete online permitting. Give your customers 24x7 online access to permitting, plan review and approval, inspection and service requests, and the ability to make payments. Keep your teams up to date with activities and assignments using informative dashboards, auto-generated emails and historical timelines. Viva makes sharing information easy. -
49
Numr CXM
Numr CXM
Numr CXM decodes customer emotions, offering you intelligent strategies to enhance sales and reduce customer loss. AI surveys, smart dashboards, and automated action plans keep us one step ahead in understanding and meeting your customer needs. We're reshaping the customer experience landscape with our innovative AI-powered platform. Our technology dives deep into the core of customer interactions, leveraging generative AI to conduct meaningful conversations that reveal the underlying emotions and decisions driving customer behavior. With this nuanced understanding, we deliver granular insights that directly correlate with ROI, helping businesses make informed decisions that resonate with their customers. We specialize in transforming complex data into actionable strategies, enabling our clients to not only meet but exceed customer expectations and drive growth. Gathering insights from AI surveys to live chats and sales calls, we offer a 360-degree view of your customer interactions. -
50
Conscia
Conscia
Orchestrate data and experiences across all channels and technology stacks. Customer Your customer interacts with your brand on multiple channels such as mobile, website, email, etc. Learn how Conscia collects, aggregates and enriches customer data from all channels to create a unified view that all applications can access via realtime APIs. ontent is spread across several CMSes and enterprise applications. Learn how our unique headless CMS creates a view of all your content in one centralized interface, enriching your existing content while allowing you to author new content. Context is the channel on which your customer is engaged as well as their real-time location, intent and world view. Learn how Conscia empowers marketers with rule-based and algorithmic control over what the customer sees based on their real-time context. Marketers want control and limited reliance on IT.
