Audience

Businesses with field service operations needing a secure, scalable platform to manage customer complaints, engineer activities, and maintenance workflows efficiently.

About Frontizo

Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation.

Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.

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Pricing

Starting Price:
$30/month/user

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

CFCS Cloud Solutions
Founded: 2000
India
www.cfcs.co.in/

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Product Details

Platforms Supported
Cloud
iPhone
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Frontizo Frequently Asked Questions

Q: What kinds of users and organization types does Frontizo work with?
Q: What languages does Frontizo support in their product?
Q: What kind of support options does Frontizo offer?
Q: Does Frontizo have a mobile app?
Q: What type of training does Frontizo provide?
Q: How much does Frontizo cost?

Frontizo Product Features

Complaint Management

Complaint Classification
Survey Management
Self Service Portal
Customer Complaint Tracking
Case Management
Corrective Actions (CAPA)
Issue Tracking
Feedback Management
Routing
Quality Assurance Management
Social Media Monitoring
Forms Management