Alternatives to Feeedback
Compare Feeedback alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Feeedback in 2026. Compare features, ratings, user reviews, pricing, and more from Feeedback competitors and alternatives in order to make an informed decision for your business.
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1
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
2
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
3
Zence Feedback
Easyrewardz
Capture real-time customer feedback, analyze sentiments, and enhance customer experience with automated feedback collection and analytics Key Modules 1. NPS (Net Promoter Score) Detractor Management Sentiment Analysis Google Reviews 2. CSAT (Customer Satisfaction Score) Customer Data Insights Automation & Optimization 3. Reviews Customer Insights & Engagement 4. Surveys & Polls Custom Feedback Collection Common Features Omnichannel Feedback Collection – Gather insights via Email, SMS, WhatsApp, and Surveys Real-Time Analytics – Monitor sentiment trends with AI-powered reports -
4
Seven24
Seven24
Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.Starting Price: $49 per month -
5
Aptitude
Aptitude
Let our AI conduct and analyze conversations with hundreds of customers, delivering the depth of an interview at the scale of a survey. Replace manual research methods with AI-moderated interviews and understand your customers at speed and scale. Customize your own AI interviewer by building your own discussion guide, adding moderator instructions, and adding relevant files about your study. Conduct hundreds of interviews at once. Our AI interviewer engages participants in meaningful conversations and delves deeper to uncover the reasoning behind their responses. Effortlessly summarizes transcripts, identifies key themes, and delivers actionable insights to help you make informed decisions that drive business growth. Aptitude offers a range of use cases to fully understand your customers, inside and out. Get deep qualitative and quantitative feedback on new products. Automatically interview churned users so you can get feedback immediately.Starting Price: $99 per month -
6
Micorza
Micorza
Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on feedback. It collects direct feedback through multilingual voice and survey tools and gathers indirect signals from app reviews, chats, support calls, and more—bringing everything into one unified view. By categorizing insights for different teams and providing recommendations with task assignments, Micorza turns customer voices into clear actions that drive growth. -
7
Unwrap
Unwrap.ai
Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.Starting Price: $12,000 per year -
8
Anecdote
Anecdote
Uncover bugs and UX issues from your reviews, receive instant Slack alerts for any feedback topic, and analyze 65+ customer feedback sources with NLP. Instant discovery of bugs found in your customer feedback. Anecdote vigilantly tracks your customer feedback across every source, from App Store reviews to support messages. We're on the lookout for any mention of bugs. Our proprietary natural language processing engine delivers the most accurate clusters from your customer feedback, supported by secure on-prem processing to guarantee the safety of customer data. Enable real-time notifications for key customer feedback insights and anecdotes sent straight to your Slack channels or team email addresses. Simply set the frequency and search term. Our search tool sifts through all your customer feedback, from support to reviews, to find exactly what you're looking for. Perfect for product research and validating hypotheses.Starting Price: $499 per month -
9
SupporTrends
SupporTrends
We use AI to understand and organize your customer feedback from support tickets, online reviews, call recordings, and even surveys, allowing you to see and understand your natural language data with unprecedented clarity. Your customers share mountains of qualitative feedback with you - via surveys, email, chat, phone calls, and more. They often discuss potential purchases, ask questions, or maybe even want to return a product. We use Machine Learning to understand what the natural language of Churn and Retention look like. Quickly identify the features, products, and feedback that correlate most highly with Customer Retention and Churn.Starting Price: $249 per month -
10
Syncly
Deep BlueDot
Syncly Social is an AI-powered customer intelligence platform that helps brands unlock hidden insights from customer feedback. It centralizes data from social platforms, reviews, surveys, and support channels into one unified command center. With automated tagging and sentiment analysis, Syncly removes the need for manual data organization. Teams can instantly understand what customers care about and why. Built-in discovery tools allow users to explore trends and patterns beyond simple keyword searches. Syncly Social transforms scattered feedback into clear, actionable intelligence. Backed by Y Combinator, it is trusted by brands that lead the market. -
11
Roadloom
Roadloom
Roadloom is a customer feedback management platform designed to help businesses turn feedback into actionable insights. With features like centralized feedback collection, data-driven prioritization, and strategic roadmap planning, Roadloom empowers product teams to make informed decisions and build products that truly meet customer needs. By aligning teams around clear priorities, improving collaboration, and utilizing a public roadmap, Roadloom enables companies to drive product success and reduce customer churn.Starting Price: $39/month -
12
Elvan
Elvan
Elvan is a customer feedback and insights platform that helps SaaS and ecommerce teams capture high-signal feedback and turn it into clear, actionable insights. Teams can collect NPS, CSAT, CES, and targeted microsurveys at key moments such as post-checkout, in-app actions, or via email. Elvan uses AI to analyze qualitative responses, identify themes, highlight churn risks, and surface growth opportunities without manual tagging or spreadsheet work. With a lightweight setup, flexible survey triggers, and real-time dashboards, Opin helps teams understand why customers behave the way they do and act faster on what matters most. It is built for teams that want clarity, not vanity metrics.Starting Price: $49/month -
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Feedio
Feedio
Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth. -
14
Colors AI
Colors AI
Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop. -
15
Essense
Essense
A single click transforms user feedback into actionable insights with AI. With thousands of incoming feedback points from customer support, online reviews, and more. It can be hard to keep track of what’s important. Analyze thousands of pieces of feedback in seconds for a fraction of the cost of other tools. Analyze your competitors and take the guesswork out of your product roadmap.Starting Price: $99.99 per month -
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PushFeedback
PushFeedback
PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.Starting Price: $24 per month -
17
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
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HarmonizeAi
HarmonizeAi
The volume, velocity, and variety of consumer data available to every company have made it possible to deeply understand consumer wants and needs. Yet, too often, teams build products and experiences on the basis of best guesses, legacy consumer behavior, and outdated insights. This creates business risk as dissatisfied customers churn, innovation stagnates, and growth & innovation grind to a halt. Any product or experience that no longer meets the consumers' rapidly changing needs is discarded. Understand the customer experience across every channel with real-time feedback from over 120+ sources and integrations feeding into one platform, providing you with a complete view of what your customers and consumers are thinking, feeling, and buying. Prioritize your roadmap confidently based on consumer wants and needs. Transform customer experience into customer loyalty and reduce churn. Reshape your campaigns based on real-time consumer feedback. -
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HappyOrNot
HappyOrNot
The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights. -
20
Prodsight
Product Insight
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.Starting Price: $100 per month -
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Upland Rant & Rave
Upland Software
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications. -
22
Backsy.ai
Backsy.ai
Backsy.ai is an AI-powered feedback analysis platform that transforms raw customer feedback into actionable insights. It allows users to effortlessly collect anonymous feedback through text or voice inputs, which the AI then analyzes to highlight areas for improvement. It filters out spam and irrelevant data, ensuring that only genuine feedback is considered. Key features include instant analysis and summarization of feedback, trend charting to monitor product improvements over time, and the ability to incentivize customers for their feedback. Backsy.ai also enables users to showcase their product or service by turning insights into social proof, thereby building trust and increasing sales. It offers a no-commitment free plan with unlimited feedback and products, as well as tiered pricing options for different business sizes and needs. By simplifying the feedback collection and analysis process, Backsy.ai empowers businesses to make data-driven decisions.Starting Price: $19.99 per month -
23
Clootrack
Clootrack
Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources. -
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Herald
Herald
With Herald, customer problems don't get lost in CRM, Slack, or email threads. Gain analytical superpowers. Recall any feedback from any customer on any issue. See every customer with a given problem instantly. With user feedback consolidated in Herald, streamline and automate followups to gain clarity on the customer's problem. Herald enables product teams to get customer-facing teams aligned on product strategy. Relay decisions efficiently: easily update all account owners about the status of customer-requested features with a single click. Capturing, organizing, and sharing customer feedback is a breeze with Herald. Get requests from your accounts reviewed by product team consistently. Easily see the latest status of every customer ask. Provide customers a private view with the up-to-date status of their asks. Use completed items as collateral during account renewals and expansion. Leverage it to re-engage with a lost prospector churned customer.Starting Price: $50 per month -
25
Klarion AI
Klarion AI
Klarion is an AI-powered customer feedback intelligence platform that transforms raw feedback from sources like support tickets, surveys, and reviews into prioritized, actionable insights. It doesn’t just surface keywords or topics; it uncovers the underlying pain points and shows their impact across customer retention, reputation, and revenue. Klarion then helps teams assign resolution tasks to the appropriate stakeholders, track progress, and close the loop so problems don’t recur. The system enables companies to detect recurring issues across all stages of the customer journey (from sales to support), align cross-functional teams around what matters most, and make data-driven decisions to improve experiences. By shifting feedback analysis from manual sifting to automated insight, Klarion empowers organizations to fix root causes faster, boost customer loyalty, and reduce churn. -
26
UserJot
UserJot
UserJot centralizes customer feedback from Slack threads, support tickets, emails, and spreadsheets into public or private boards where users and team members can vote, discuss, and prioritize ideas in one place. Smart grouping automatically clusters similar requests, while vote counts surface feature trends so engineering teams know exactly what to build next. It generates a public roadmap that updates as ideas advance and produces synchronized changelogs that notify users when features ship, closing the feedback loop. It supports anonymous guest submissions, seamless setup with no credit card required, and intuitive management of boards, votes, and discussions without manual effort. By unifying feedback collection, prioritization, roadmap publication, and release communication into a single, easy-to-use interface, UserJot empowers SaaS product teams to make data-driven decisions, ship the right features faster, and reduce customer churn.Starting Price: $29 per month -
27
Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
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Feedback Widget
Feedback Widget
Feedback Widget is a user-friendly tool designed to simplify the process of collecting and analyzing user feedback directly from your website. With easy installation and integration, it allows you to embed customizable widgets or utilize a straightforward API to gather insights from visitors in real-time. The platform offers intuitive graphs and charts for quick analysis, enabling data-driven decisions to enhance your product and marketing strategies. By capturing user input at the moment they experience your site, Feedback Widget helps identify feature ideas, report bugs promptly, and refine your sales pitch using customers' own words. It provides a lightweight, cost-effective solution without unnecessary features, offering both free and one-time payment options for unlimited usage.Starting Price: $49 one-time payment -
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Caplena
Caplena
• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn. -
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Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying. -
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Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
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Noora
Noora
Noora has everything you need to collect, clarify and prioritize product feedback from your users and teammates. Allow your users to vote on feature requests to see which pain points are the most important for your product teams to fix next. Go beyond simple feature voting by engaging with user feedback and discussing the problems that your users are actually trying to solve with your product. Easily overview and manage all feedback in one place. Tag, label, merge and respond to suggestions and comments from your users in the dedicated admin view. Ditch those messy spreadsheets. Reduce churn by making it simple for your users to understand your product vision. Your roadmap is created automatically as you set the status of feature requests from your users and your own teams. Decide on the columns/statuses that best describe how you will ship value to your users. When you mark features as completed, we'll automatically notify all of your users who have requested the idea.Starting Price: $29 per month -
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Clarity
Clarity
Empower your whole team to stay close to your customers. Powering teams building something people want. You spend hours getting customers on the phone and get the most out of every minute. Track every follow-up and never drop the ball. Track speaker and sentiment to improve your pitch. Automatic feedback extraction to spot trends across calls. Upload call scripts to track answers to important questions. Share and rewatch the important parts of a call. Share product feedback directly from the voice of the customer. Clarity will enrich your Linear tickets with customer context. Send notes and highlights to Slack after every call to keep your team in sync. Clarity automatically extracts requests, pain points, and more. Track every piece of feedback a customer gives to close the loop. Feedback is aggregated into trends so you can spot opportunities. Insights form across conversations, not just in individual calls. -
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ClientZen
ClientZen
All your customer feedback is automatically consolidated and transformed into actionable insights with AI. Consolidate scattered feedback across all channels and teams (sales, support, customer success). Never miss a valuable insight again. Save hours by replacing the slow feedback analysis process with fully automated tagging that you can control. Easily measure if your latest release causes happiness or complaints. Understand the timeline evolution of a problem with each iteration. Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments. All your feature requests are counted, tagged automatically and made even more powerful with advanced sentiment analysis. Understand how your product updates solved a problem or improved a pain point through feedback from your customers. ClientZen helps you answer questions faster, so you can focus on the vision.Starting Price: €100 per month -
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UserVitals
UserVitals
Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.Starting Price: $50 per month -
36
FullSession
FullSession
Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.Starting Price: $39 per month -
37
Quickhunt
Quickhunt
Quickhunt is a modern tool that helps product and customer-facing teams manage user feedback in one place. It simplifies the entire feedback process—from collecting insights to prioritizing what to build next. With features like a visual roadmap, in-app surveys, and a built-in changelog, Quickhunt makes it easy to keep users informed and involved. You can centralize feedback from different channels, spot trends, and turn real user input into meaningful product decisions. Whether you're building a new feature or planning long-term goals, Quickhunt keeps your team focused on what matters most to your users. It’s built for speed, clarity, and collaboration, so your team can stop guessing and start building with confidence. Simple to use, easy to set up, and free to get started—Quickhunt is the smarter way to stay connected with your customers and grow your product the right way.Starting Price: $79/month -
38
Unwink AI
Unwink AI
Unwink AI is an advanced customer intelligence platform designed to process and analyze both structured and unstructured feedback data. It uses AI-powered tools to extract valuable insights, automate complex workflows, and provide real-time reports that help businesses enhance customer experiences, boost product development, and improve operational efficiency. With features like sentiment analysis, multilingual support, and personalized AI assistants, Unwink AI enables teams to quickly detect trends, manage feedback loops, and make data-driven decisions that elevate customer satisfaction and optimize business strategies. -
39
ViewPoint
ViewPoint Feedback
You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growthStarting Price: £75 -
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Bizrate Insights
Bizrate Insights
Bizrate Insights is a customer feedback and experience platform that collects verified voice-of-customer data at key stages of the online shopping journey, including pre-purchase, purchase, and fulfillment, then turns that data into actionable insights to help brands improve satisfaction, retention, and growth. It enables unlimited survey invitations and responses, tracks metrics such as Net Promoter Score (NPS) and customer journey intelligence, and benchmarks performance against competitors to pinpoint friction points and opportunities. It includes tools for syndicating verified reviews to boost search visibility and build brand credibility, and its dashboards provide real-time analytics to support data-driven decisions. Bizrate Insights supports expert insights analysis and customizable reporting so teams across e-commerce, UX/CX, marketing, and customer support can rapidly identify trends, understand sentiment, and reduce site abandonment.Starting Price: $450 per month -
41
MindProbe
MindProbe
MindProbe is an AI-powered research platform designed to help brands and agencies turn customer feedback into actionable insights quickly. The platform enables teams to run surveys, collect responses, and analyze data without relying on complex spreadsheets or traditional research agencies. MindProbe uses AI to automatically generate survey questions, process responses, and produce clear reports and dashboards. Businesses can use the platform for product testing, customer experience research, market analysis, and feedback collection. The system transforms raw data into ready-to-share presentations and insights that support faster decision-making. With shared workspaces and integrations, teams can collaborate on research projects without long feedback chains. By combining automation and analytics, MindProbe helps organizations move from feedback collection to strategic decisions in minutes.Starting Price: $0/month -
42
ProdCamp
ProdCamp
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).Starting Price: $29/month -
43
Clientpulse
Clientpulse
Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.Starting Price: $30 per month -
44
LucidVueCX
Ignite Tek
LucidVueCX aggregates and analyzes every customer interaction including voice calls, social media posts, online reviews, and more, across digital and live agent channels. By tapping into the deeper conversations, business executives are offered a 360-degree view of their customer base with opportunities to monitor, analyze and ultimately affect customer conversations to enhance productivity, risk protection, and media efficiency. Consumers offer feedback and revenue-generating ideas with every contact they make. Yet much of this input goes unnoticed or gets lost inside dispositions and siloed KPIs with valuable feedback falling wayside. LucidVueCX linguistic models automatically analyze new input, patterns, and critical keywords in customer conversations, bringing deeper meaning to shape CX transformation efforts. Automated real-time discovery of target keywords and critical comments from client interactions can serve as "early warning" indicators for shifts in buyer sentiment. -
45
Customer Thermometer
Customer Thermometer
Real-time, actionable feedback from your customers at your fingertips. One-click surveys your customers will love…to respond to See for yourself Get an account and 10 surveys completely free! Our customers regularly get a 80%+ response rate. Reduce customer churn by addressing customer issues in real-time. Increase positive reviews and word-of-mouth across multiple platforms. We meet or exceed all GDPR requirements and work with many Fortune 500 companies. Start sending surveys in as little as 2 minutes–no development required.Starting Price: $29 per month -
46
Perspective AI
Perspective AI
Perspective AI is an AI‑powered customer research platform that scales authentic, natural conversations to uncover deep customer insights and drive data‑informed decisions. From a single topic prompt, it auto‑generates conversation guides and conducts engaging, voice‑ or text‑based interviews at scale, then delivers instant summaries, interactive analyses, and shareable highlights to align teams around customer motivations, frustrations, and future intentions. Its persistent VOC memory ensures every new interaction enriches a centralized knowledge base, while real‑time dashboards reveal patterns, sentiment, and decision drivers without manual setup or complex integrations. Launching in minutes, Perspective AI equips product managers, customer success leaders, and market researchers with on‑demand, AI‑mediated dialogues that transform qualitative feedback into precise, actionable strategies. -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
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LoopVOC
LoopVOC
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.Starting Price: $149 per month -
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Feedb
Feedb
Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.Starting Price: $50 per month -
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Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month
