Audience

Companies in search of a solution to manage their tickets, callbacks, and forecast plans

About ExpressConnect

Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.

Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

API:
Yes, ExpressConnect offers API access

Ratings/Reviews

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Company Information

Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

ExpressConnect Frequently Asked Questions

Q: What kinds of users and organization types does ExpressConnect work with?
Q: What languages does ExpressConnect support in their product?
Q: What kind of support options does ExpressConnect offer?
Q: What other applications or services does ExpressConnect integrate with?
Q: Does ExpressConnect have an API?
Q: What type of training does ExpressConnect provide?
Q: How much does ExpressConnect cost?

ExpressConnect Product Features

Data Center Management

Power Management
Audit Trail
Diagnostic Testing
Import / Export Data
Device Auto Discovery
Sarbanes-Oxley Compliance
Multi-User
JCL Management
Behavior-Based Acceleration
Cross Reference System
Multi-Platform