Audience
Front offices that need a CRM, order management, e-commerce catalogs and social networking solution
About Concursive Suite
Suite is the next-generation Front Office Solution. Its platform encompasses CRM, order management, e-commerce catalogs and social networking. It embraces the always-on, always-connected world. It incorporates Web 2.0 technologies to enable much richer, many-to-many interactions among companies, their customers and other communities of interest. Suite embraces openness—open standards, open business models, open source, public APIs. It shuns customer lock-in; instead, it lets customers reuse their existing software, integrate with legacy applications, even utilize old CRM systems. Next-generation CRM enables a new kind of enterprise—the Extended Enterprise—in which companies work not only with their suppliers and customers but also with resellers, distributors, franchisees and agents. Extended Enterprises can deploy the Suite platform to serve not just the enterprise itself but its dealer channel, franchisees, network of agents or online affiliate network.