Audience
Telecom operators searching for a solution to manage their expenses
About Comarch Service Fulfillment & Orchestration
Comarch Service Fulfillment & Orchestration is designed to reduce time to market and automate the telecom service fulfillment process for customer service delivery on top of a hybrid network. The Comarch product employs the model-driven (catalog-driven) concept, which enables the order orchestration of hybrid networks in telecoms, where virtual network functions and network services are modeled consistently, with physical network functions and legacy network services employing the TMF SID model. SFO (using ETSI NFV ISG terminology) can implement end to end service and MANO orchestration, and manage the VNF instantiation process. Comarch Service Fulfillment & Orchestration can implement this process either as one solution or in a federation model orchestrating third-party domain orchestrators. This means that SFO can play the role just of the orchestrator and/or manage end-to-end order orchestration in telecom within the domains.
Other Popular Alternatives & Related Software
Turnium SD-WAN
White-label SD-WAN platform for MSP, ISP, Telecoms and others seeking to deliver reliable, easy-to-use, software-defined, managed network services with a centralized orchestrator, dual-stack IPv4/IPv6 support, packet-based link load balancing for true session continuity with no-dropped calls and wireless/LTE support as well as high-performance (>90%) circuit bonding technology.
Provided to you in a unique combination of technical capabilities and business/economic model, build your business by hosting, managing, deploying, and operating your own SD-WAN platform. After your initial setup and training fees, you pay only for the sites you deploy - there's no charge for core node licenses, scale as quickly as you need!
Turnium SD-WAN gives you a platform to deliver on your Service Level Agreements. Eliminate connectivity issues that drive complaints, outages, lost time and costs associated with reporting and delivering on SLA.
Turnium.com is part of Turnium Technology Group Inc.
Learn more
Comarch CRM for Telecoms
Comarch CRM for Telecoms is a user-friendly system dedicated to helping customer service representatives build unique and personalized customer relations. The power of Comarch CRM for Telecoms lies in its ability to make life easier for users. Navigating in data is streamlined for rapid and logical access. Provide superior services, respond promptly to incoming orders and inquiries, and include personalized products in your offer thanks to a complete 360-degree customer view run in real time and always in context. Comarch CRM for Telecoms is a crucial product within Comarch BSS. Pre-integrated with other Comarch BSS/OSS components, Comarch CRM for Telecoms automates key processes in the fields of sales, marketing and customer care. The system has a user-friendly GUI with advanced tools for comprehensive support of daily sales and back-office operations based on the “one desk – full service” concept.
Learn more
Comarch Convergent Billing System
As telcos adjust to the business environment of the digital era and launch innovative services based on the Internet of Things, often in collaboration with partners, telecom billing systems gain a new and powerful role in facilitating new services that are based on real customer needs and are monetized efficiently. This requires close attention to be paid to telecom revenue management. Comarch Convergent Billing System is a key product of Comarch BSS, pre-integrated with other modules such as the Comarch Product Catalog and Comarch BSS Mediation. Comarch CBS features a real-time online charging system (OCS) for any service type, and facilitates the development of new business models in cooperation with partners – a key element in expanding business in the digital world. Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services.
Learn more
Sakon
The foundation of the Sakon Platform for Telecom Expense Management, Enterprise Mobility, and SaaS Management is Sakon, the company’s breakthrough inventory engine. Most enterprise TEM efforts fall flat because they lack an accurate, exhaustive, living inventory of network and end-user inventory. Sakon solves that! Sakon Mobile integrates with all mobile data sources to orchestrate employee support, carrier management, and device lifecycle workflows. From sourcing to payment processing, Sakon's Technology Expense Management delivers results on a global scale while making Network Transformation a reality. Sakon’s Network Transformation solution offers a key set of inventory management, program order management, and ROI tracking capabilities which builds upon detailed site-based and cost-based inventory. You can now leverage and extend your ServiceNow platform with Sakon Mobile to provide a complete end-to-end mobility management solution.
Learn more
Integrations
No integrations listed.
Company Information
Comarch
Founded: 1993
Poland
www.comarch.com/telecommunications/oss-solutions/service-fulfillment/
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
Online
Comarch Service Fulfillment & Orchestration Frequently Asked Questions
Comarch Service Fulfillment & Orchestration Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Workflow Management
Appointment Management
Call Center Management
Email Management
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
