Alternatives to Causia
Compare Causia alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Causia in 2026. Compare features, ratings, user reviews, pricing, and more from Causia competitors and alternatives in order to make an informed decision for your business.
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1
Predict360
360factors
Predict360 is an integrated risk and compliance management software platform for financial and insurance organizations. It integrates risk and compliance processes and industry best practices content into a single platform that streamlines regulatory compliance, improves efficiency, predicts risk, and provides best-in-class business intelligence reporting. Predict360 includes the following Risk Management applications: Enterprise Risk Management (ERM), Risk Management and Assessments, Risk Insights, Issues Management, Peer Insights, Third-Party Risk Management, and Quarterly Certifications and Attestations. Compliance applications are: Compliance Management, Compliance Monitoring & Testing, Complaints Management, Regulatory Change Management, Regulatory Examination and Findings Management, Policy & Procedure Management, and more. 360factors also offers Lumify360 - a KPI and KRI predictive analytics platform that enriches data, predicts performance, and works alongside any GRC. -
2
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
3
Dot Compliance QMS
QMS for Life Sciences
Dot Compliance provides the industry’s first off-the-shelf QMS solution – ready to deploy from day one, with little to no setup required, while also incorporating industry best practices and standards that address the latest global regulatory requirements. Powered by the Salesforce.com platform, our solutions enable life science organizations to quickly digitize their quality and compliance processes including Document Management, Training Management, Change Control, CAPA, Customer Complaints. Compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971, 27001 & MORE! Processes included: ▶ Document Management ▶ Training Management ▶ Quality Event Management ▶ CAPA Management ▶ Change Management ▶ Complaint Management ▶ Audit Management ▶ Supplier Quality Management ▶ Risk Management ▶ Design Control ▶ Deviations/Non-conformances ✔ Seamless Install ✔ Cost Effective ✔ One-Stop-ShopStarting Price: $10,000 / Annually -
4
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $5/month/agent -
5
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
6
Asset Infinity
PcsInfinity Pvt. Ltd.
Asset Infinity is one of the leading asset tracking and management software widely used in various industries by a multitude of brands. It is an asset tracking and management software, hosted on the Microsoft Azure Cloud Services with 99.9% of uptime guaranteed. Asset Infinity facilitates you with Asset Tracking, Inventory Management, Preventive Maintenance, Complaints/Ticketing/Breakdown Maintenance or Incident Management, Depreciation Management, Resource Allocation Management, and User Management to replace old spreadsheets with a new experience of customized software. The tracking of assets with Asset Infinity has become easier than before with barcodes, RFID, NFC, and geographic location to leave an asset trail behind and streamline the auditing processes.Starting Price: $110/month -
7
Resolve Enterprise
Resolve Software Group
Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis. -
8
Equiniti Charter
Equiniti
Enabling collaborative working, secure information sharing, and business process efficiency gains for law enforcement agencies worldwide. Combining our award-winning complaint management platform and the extensive complaint and remediation resourcing and outsourcing expertise of Equiniti Hazell Carr, we have created a complete end-to-end complaint management solution. We can provide you with a robust and flexible complaint handling platform that can be tailored to your individual and operational needs, along with skilled technical resourcing and outsourcing solutions. Our end-to-end solution can be implemented for comprehensive rectification and remediation projects enabling you to proactively manage complaints or cases before they escalate. Our modular solution gives you the freedom to select single components to build your own customer service experience, through to an end-to-end managed service solution. -
9
Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
10
Aptean Respond
Aptean
Aptean Respond is a world-class case and complaint management platform that supports every role in your customer experience team—from front-line agents and case managers to team leaders and executives. Respond's intuitive, process-driven tools and dashboards empower your team to easily speed up case resolution, complete tasks, manage workloads, generate actionable insights, and access critical data—all in a way that your CRM is not built to manage. Respond offers everything you need in one place. With it, your team can manage all facets of customer case management, streamline departmental communication, identify root causes, and deep dive into case analytics—all from a single platform. And Respond's industry-specific templates and reporting tools help keep you compliant with regulatory requirements. Respond provides interactive, customizable dashboards that can be easily configured to display the data needed by various user roles. -
11
isoTracker Complaints Management
isoTracker Solutions Ltd
The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.Starting Price: $17 USD/month/user -
12
Workpro
Workpro
Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time. -
13
Claimly
ITSM Software S.A.
Claimly is a cutting-edge software platform designed to simplify and optimize the process of managing complaints and claims. Whether you’re a business handling customer feedback or managing service disputes, Claimly empowers you with tools to ensure efficiency, transparency, and customer satisfaction. Key features include: Centralized Management: Track and organize complaints and claims in one intuitive dashboard. Customizable case types: Adapt processes to fit your business needs for maximum efficiency. Real-Time Updates: Keep stakeholders informed with automated notifications and status tracking. Email integration: Gain insights into trends and performance to continually improve operations. User-Friendly Interface: Simple navigation ensures your team gets up to speed quickly. Claimly is built for businesses that prioritize accountability, responsiveness, and customer trust. Make complaint and claim management a seamless experience with Claimly.Starting Price: $8/month/agent -
14
CastIMS
Peacock Consulting
Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training. -
15
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
16
Ideagen Qadex
QADEX
Food Safety Software enabling cost-effective transformation of food safety, NPD, customer complaints and supply chain transparency. Save time and complete consistent, auditable risk assessments of products & suppliers; our food safety software includes horizon scanning and VACCP/TACCP. Be audit-ready 24/7 and never receive an audit non-conformance, guaranteed. Transform specification management for raw materials, and finished products and answer product queries instantly. Automate supplier quality monitoring or internal non-conformance management with automated workflows to ensure prompt closure of non-conformances. Let our team manage the entire complaints process using market-leading software to save time, money and improve customer service. Deliver new product launches faster, better, together while ensuring that all safety, quality, legality and profitability requirements are met. -
17
Serviere
Impiger Technologies
Serviere revolutionizes service requests, improving communication, simplifying the process. Empower engineers, managers to collect, analyze, respond in real-time. Customers can track complaint status. Comprehensive solution for efficient service management.Starting Price: $0 -
18
Webbosaurus
Webbosaurus
Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool. -
19
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
20
Worksmart
Worksmart
We mix our deep domain experience of Financial Services with a passion for developing solutions that save people time, money and help embed regulatory change. We provide a range of award winning, high quality RegTech solutions that are underpinned by a deep understanding of the market place and our regulatory knowledge. From Training & Competence (TC) to Quality Assurance (QA), Senior Managers & Certification Regime (SMCR) to Complaints Management, let us help you strengthen your approach to Governance, Risk & Compliance. With the provision of advice and process management becoming increasingly influenced by digital practice, it’s essential that regulated firms respond quickly to rapidly evolving market needs.Understanding that key roles in regulated entities are subject to the FCA’s Training and Competence (T&C) rules is well established practice. T&C has been an integral part of financial services for decades and a regulatory requirement since the 1990’s. -
21
Frontizo
CFCS Cloud Solutions
Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.Starting Price: $30/month/user -
22
C-Desk
C-Desk
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department. Features like linking the service request help inter-department communication on a particular service request. The customer care module takes care of all service requests/complaints coming from the customer. Asset management covers the complete lifecycle of the assets, not only IT assets, but any kind of assets in the organization. Projects and tasks cover task management of each individual employee and also takes care of managing projects. Forms help the organization on conducting surveys or polls within the organization so that right decision. Active directory authentication helps to integrate users of the domain to the application. You need not log in to be notified about every update within the organisation. The Notification is displayed on your screen about every important thing. -
23
Grand Avenue Software
Grand Avenue Software
A web-based quality system software suite that helps medical device companies automate their processes and simplify regulatory compliance. Modules include: Audit Management, CAPA, Complaint Handling, Design Control, Document Control, Equipment Management, Nonconforming Materials Reporting, Supplier Management and Training Management. Designed from the beginning for ISO 13485 and 21 CFR Part 11 compliance. Audit results are recorded for each requirement in the audit. Requirements are marked as conforming, nonconforming, or not applicable. Each result may be detailed with one or more findings. Findings that may be recorded include observations, major nonconformances, and/or minor nonconformances. Findings may result in Corrective and Preventive Actions (CAPA) and/or may be documents with audit actions already completed. -
24
Metaware QMS Platform
Metaware
Metaware.nl is a modern, scalable quality management software platform that helps organizations implement, manage and continuously improve their Quality Management System (QMS or GRC). The platform fully supports ISO 9001, ISO 14001, ISO 27001 and other international standards, enabling organizations to demonstrably comply with laws, regulations and certification requirements. Metaware centralizes document control, process management, risk management, incident and complaint management, CAPA, internal audits and management reviews in one secure, cloud-based sovereign solution. With real-time dashboards, workflow automation, role-based access and version control, organizations gain full control over quality, compliance and operational performance. Metaware reduces administrative burden, increases transparency and supports continuous improvement, making it suitable for both SMEs and enterprise-level organizations focused on professional quality assurance and compliance management.Starting Price: €142/month (Bronze) -
25
eXcediant
eXcediant
eXcediant is software company dedicated to the needs of the land title industry. We set out to create affordable, powerful, highly customizable software to manage both consumer complaint tracking for alta best practice pillar 7 compliance as well as an extremely power sales CRM for title insurance companies. Our software is built and lead by a combined 20+ years of experience handling technology and customer satisfaction in the land title industry. Our team is dedicated to providing title agents with an industry leading solution that allows them the harness the power of the frustration of their customers and convert it into praise and satisfaction. We can't wait to help your title agency grow and flourish with our customer complaint management solution. Your customers will appreciate your easy to use complaint management system by eXcediant.Starting Price: $25 per month -
26
Claimlane
Claimlane
Claimlane is an All-in-One Complaint management solution for retailers. Create a seamless complaint process towards both customers and suppliers. Increase customer loyalty by turning bad experiences into smiling customers. At Claimlane we believe that companies want to deliver the best customer experience, also when things don't go as planned. Excellent customer experience spark long-term customer relationship and great brand loyalty. Our goal is to enable companies to resolve complaints at the speed of light while utilizing insights to build better products for customers and our environment. Never again ask customers for correct pictures, style information, or descriptions. Quickly access a specific supplier guideline in relation to a complaint. Track faulty products, sluggish suppliers and identify faulty products. Automatically resolve claims on items with known issues or guarantees etc.Starting Price: $149 one-time payment -
27
Lymba
Lymba
Insurance is driven to get the right rate and to manage risk. In this competitive environment, alleviating areas of manual intervention are critical to separate ourselves from peers in the industry. Large staffs are required to search through, read, organize, analyze and distribute information for underwriting and support purposes. Much of the data is text-centric and unstructured needing manual review. Scaling generally entails hiring more people or outsourcing. Complaints must be filtered and registered according to topic and level of severity. Automotive companies gather these complaints in multiple ways, including emails, comments, forms, etc. Lymba’s Underwriting and Support NLP solution streamlines the text-centric bottlenecks by transforming the data into actionable knowledge; this saves time and resources by populating an initial review. -
28
Deloitte Halo
Deloitte
Deloitte Halo can be promoted to potential Whistleblowers inside an organization or externally to the wider defined group of Eligible Whistleblowers. Our service can be tailored to complement any organization’s brand, culture, size of footprint, or clients can choose our simpler off-the-rack offering. By using Deloitte Halo, Whistleblowers and Eligible Recipients are guided and supported by our platform and our team through the disclosure process and can independently access updates on the case they have lodged at any time. Halo has been expanded to include a complaints module which allows you to receive, triage and remediate complaints from your entire customer base. We have also added a registers module which allows you to track items like gifts, conflicts, accidents all within the tool. -
29
Smart Integrity Platform
DISS-CO
The Smart Integrity Platform is a web-based, secure and easy-to-implement software for complying with the requirements of the EU Whistleblowing Directive and the Whistleblower Protection Act in Germany. The platform is customizable and can be used as a complaint management system to meet the requirements of the Supply Chain Act or for patient complaints in the healthcare sector.Starting Price: $50 per month -
30
CAQ.Net
CAQ AG Factory Systems
CAQ AG Factory Systems has established itself as one of the worldwide leading providers of quality management software. We have over 30 years of experience in the development and distribution of modular, multilingual, and industry-specific management solutions for small and medium-sized enterprises as well as multinational corporations. Our CAQ.Net software suite covers every aspect of computer aided quality assurance and was designed with the highest degrees of adaptability and customizability in mind. Just like a construction kit, our system allows you to pick the most suitable building blocks and thereby create the perfect solution to your individual quality management demands. Why CAQ.Net? Updates, Upgrades & Release Changes Support from QM & IT Professionals User Workshops Screencasts Conformity to Standards Information Security SaaS or On-Premises Floating Licenses Multitenancy Multilingual No-Code-Designer Validation Capability AI Assistants ... -
31
Spinso ServiceDesk
Spinso
ServiceDesk is a simple solution for service-oriented firms to systematically manage customer complaints & service contracts. Managing complaints and contracts in excel or spreadsheets has its own limitations such as a lack of centralized management and lesser control over data as it is scattered across different folders, workstations, branches, or even geographical locations. It is difficult to collaborate, generate reports, analytics, etc. since the information is managed individually by stakeholders or managers. With ServiceDesk, you can centrally and systematically manage service data. It has a simple intuitive & workflow interface that enables you to focus on the actionable items for quick and timely actions, you can not only manage your service contracts (warranty & AMC) but also get alerts for your expiring contracts, reminders for PMS (preventative maintenance service), capture regions, create quotations & more.Starting Price: $2 per month -
32
Stingo CRM
Stingo
With STINGO you can efficiently manage new prospects, generate and log your leads, engage in records of fresh and previous leads along with automating the entire procedure in terms of ideation of leads into pipelines and ultimately, pacing towards the closure of smooth and decent deals/offers. Built-in IVR (Interactive Voice Response) Cloud Telephony within CRM refers to a system that integrates an IVR service directly into the CRM application, enabling businesses to automate and manage phone calls they make to customers. Its a SIM based cloud telephony solutions that moves your business phone system to the cloud. Designed in way to accustom the customers/clients, STINGO comes with automated complaint ticket system that rows your complaints which are fathomed along the way according to desired requirements. Furthermore, tracking and authentication of complaints are directed by SMS/ Email and formal upfronts creating buzzing customer retention service. -
33
Compliance Aspekte
expertree consulting GmbH
Compliance Aspekte is an intuitive and easy-to-use GRC solution for compliance management. The Compliance Aspekte SCM tool helps SMBs and large enterprises from different business domains implement ISMS and DSMS to comply with any standard, be it general or industry-specific. The solution supports GDPR, TISAX, ASPICE, B3S, ISO 9001, ISO 1400, ISO 22301, ISO 27001, ISO 27019, ISO 31000,BSI IT Grundschutz and counting. It’s a perfect fit for companies that want to: - receive more than just a compliance solution: - combine ISMS and DSMS; - have the support of any standard; - get an affordable pricing model; - use modern UX and UI; - have a flexible and customizable GRC tool.Starting Price: €55/user/month -
34
eeedo
eeedo
eeedo desk is a true omnichannel customer service software which combines all communication channels in a single tool. Our customer service & customer complaints management software helps you to manage your customer service effectively in every channel. Keep track of maintenance information of your vehicles, rolling stock and other equipment and machinery with our cloud-based fleet maintenance solution. Handle customer service tickets & customer complaints effectively with our solution. Take in cases from email, call center software, your website and social media. When additional input is needed, your customer service agents can forward tasks to the correct person in your organization. Our cloud-based software will help you to provide better & faster customer service. -
35
Whistleblower Security
WhistleBlower
A team of professionals available 24/7/365. We live-answer our hotline in English, French and Spanish and offer interpretation services for 150 additional languages so callers can report their concern in a language of their choice. Increase engagement between employees and organizations to help create a culture of integrity. The case manager interface is designed to be user-friendly and intuitive making it easy for management to review the list of complaints, the status of each investigation (pending, active, closed etc.), as well as how many complaints are deemed urgent. Powerful insight into the organization’s culture. The IntegrityCounts system offers a centralized, searchable database of all cases, and allows for the ability to view all historical or current reports. Misconduct, unethical behaviour and illegal activity can happen in any organization and the longer it is happening, the bigger the strain to the integrity of the workplace and employee morale. -
36
Ekdesk Case Manager
Ekdesk
Ekdesk’s Case Manager software makes it easy to document workplace issues—from employee performance or misconduct to harassment and discrimination complaints—in a centralized, auditable, and searchable database. Case Manager Enterprise supports multiple user accounts and e-discovery functions.Starting Price: $85.00/month -
37
TransGenie
TransGenie
Our delivery management software is the ultimate solution for businesses looking to optimize their delivery operations. Say goodbye to inefficiencies, delays, and customer complaints. With our software, you can effortlessly manage your entire delivery process from start to finish.Starting Price: $999/half-yearly -
38
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
39
Alinity
Softworks Group
Alinity is advanced, cloud-based regulatory management software purpose-built for professional regulators. It centralizes all core functions—registration and renewal, complaint and discipline, continuing competence, quality assurance, and more—into one secure, configurable platform. Key features include customizable workflows, online applications, and automated renewals with real-time validation. The complaints module tracks every step from intake to resolution, while continuing competence tools manage self-assessments, learning plans, audits, and peer reviews. Alinity also offers role-specific portals for registrants, staff, committee members, and the public. Robust reporting and analytics, integrated payment processing, and secure document storage ensure your organization remains efficient and audit-ready. With continuous updates and over 60 Canadian regulators onboard, Alinity is the trusted solution for secure, modern, and responsive regulation. -
40
Voyc
Voyc
Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. Voyc enables you to scale your quality assurance efforts without extra costs and resources, helping to monitor 100% of calls, prevent multiple call-backs, reduce the number of formal complaints, and ultimately improve customer satisfaction. By optimising the quality assurance process with fewer people, you create operational capacity to coach agents, collaborate more effectively, prioritise vulnerable customers, and stay focused on delivering unbiased assessments. We know managing risks at regulated firms is an everyday battle. By monitoring and analysing 100% of contact centre interactions, Voyc optimises the process of risk management to ensure fair customer outcomes while protecting your reputation. -
41
Remedi EMR
Ecognize
Remedi EMR provides a very easy-to-use interface to capture the interaction between a doctor and a patient while still supporting the SOAP process. It is Tablet PC enabled and can also accept voice input. Like its counterpart Remedi PM , Remedi EMR is also an end to end solution. It starts when the patient steps into the office and continues through with Medical assistant entering data, Chief complaints, HPI, PMH, Medication history, Family History, Social History, Review of systems, Physical examination, Assessment, Plan, Prescription module, Orders and Results management. Each of these steps is customizable to the individual user to adapt to their style. It also has specialty-specific features. The other unique features that distinguish Remedi EMR have Integrated ICD codes, Customizable CPT Codes, E&M guidelines per medicare requirements, Robust document manager that eliminates a fax machine and much more. -
42
MeinTES
SF-Software
Now set the course and get a head start with a highly efficient complete system. MeinTES® is the first AI-based digitization solution for travel agencies. This learning software replaces the conventional mid-office and back-office systems and also offers a wider range of services. Addresses, salutations, cost centers, communication, contact persons, family members, characteristics, GDPR, CRM functions, finances, payments to customers, appointments, tasks, documents, activities (communication protocol, telephone calls, e-mails and so on), recommendations (customer tree), complaints , Travel advice and much more. Free, directly integrated booking mask (CRS), travel advice, price comparison, automatic customer-specific travel offer creation (AI with automatic monitoring), activities (phone calls, e-mails, offer creation, etc.), complaints (automatic vacancy and control by AI), conventional CRM functions and much more.Starting Price: €9 per user -
43
Quick Assign Service CRM
Twobro Power Solutions
Quick Assign Service CRM is an all-in-one software built for field repair businesses like HVAC, RO, IT, medical, and equipment repair. It simplifies your entire service cycle—from complaint logging to job completion and invoicing. Designed for efficiency, it offers tools for customer complaint management, AMC tracking, preventive maintenance scheduling with reminders, and real-time GEO tracking to monitor technicians and assign jobs smartly. Manage inventory, expenses, and both sales and purchase invoices effortlessly. With powerful reports, you can analyze performance, track revenue, and monitor service history in one place. Quick Assign helps you streamline operations, enhance customer satisfaction, and boost productivity—making it the ultimate solution for managing your field repair business effectively.Starting Price: $249/user/month -
44
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
45
Geo3.0
Jungle Lasers
The Code Enforcement app, often called Complaints or Zoning Complaints, manages the initial call or inquiry through to the correction or disposition of the inspection. The entire process is easily captured and this includes informal calls by staff to try to get corrections, asking a homeowner to cut his grass, for instance, to formal inspections, issuance of violations, notices of required corrections, and final disposition. It is easily modified to emulate your process. The Construction Permit Application App manages the construction permit process from application through plan reviews and approvals to permitting, inspection and certificate issuance. Violation, Variation and reporting is included as well as inspection scheduling. It follows International construction code processes, modified to your state’s standards, and is further modified as desired. -
46
SammyEHR
ICS Software
Access SammyEHR from your web browser. Easy to navigate and personalize your user experience. Faxing is now available in the EHR. Save faxes directly into the patient record. Easy to navigate and personalize your user experience. Upload statements from the system to free up your key staff members to spend more time engaging with patients. Patients may follow the link on the statement to pay their bill online. Use our preliminary HPI button to enable office team members to document the patient’s reported complaint(s) before you enter the exam room. We specialize in offering electronic health records and practice management software for small to medium sized podiatry offices. -
47
InclusiveDocs
InclusiveDocs
InclusiveDocs is a digital publishing platform that converts digital content into an accessible format for those with disabilities or visual and auditory impairments. The platform offers a streamlined, cost-efficient alternative to manual remediation processes. InclusiveDocs offers a variety of dynamic features, including text-to-speech technology, on one user-friendly integrated platform. Businesses can ensure that publications are compliant with current accessibility standards in all sectors, strengthen corporate social responsibility, and minimize the risk of legal complaints by ensuring that their information is available to all in both written and text-to-speech formats. -
48
Docupace
Docupace
Docupace is a solutions provider focused on digitizing and automating operations in the financial advice and investment industry. Financial services firms use the Docupace Platform (a cloud-based, integrated software suite) to reduce back-office expenses, improve efficiency, strengthen recruiting, and enhance the experience of advisors and their clients. The Docupace Platform is an adrenaline shot for thriving advisory & investment firms. Deploying our dynamic, scalable platform empowers firms to: Bring on more advisors; Improve client satisfaction and confidence; & reduce costs & headaches in the back office. The Platform isn’t a single point solution that only solves a specific problem—it eliminates friction from the system. With dynamic workflows that bridge the gaps between investors, advisors, and the back office, the Docupace Platform keeps everyone on the same page, reduces admin time, eliminates errors, lowers costs, & turns common complaints into satisfying interactions. -
49
Big Picture Licensing Software
Big Picture Software
GovTech Cloud Software as a Service, for Local and State government Licensing or Credentialing Boards to manage permits, licensees, discipline, inspections, complaints and investigations, documents, letters, reporting, workflows, and forms related to licensing functions: * Applications * Renewals * Update Info * Complaints * Discipline * Verifications * Payments ERP empowers board staff to search for and manage groups of records and process them. Staff can self-manage workflow tasks, public-facing forms, fields, record layouts, staff permissions, create saved reports, form letters (e.g. mail merge). Integrations with state criminal background checks, national associations, etc. through API's. Licensee Self-Serve dashboard where licensees can see every aspect of their license, update contact info, see when to renew, manage permits, etc. ERP can also be used by small business for a centralized management system to get out of "Excel Hell".Starting Price: $10000.00 -
50
Returbo
Returbo
Streamline return management with Returbo! Customers can easily self-register returns, exchanges, and complaints in just a few clicks using the digital return form. They’ll receive a return shipping slip directly via email or SMS, complete with a QR code, no printing needed. Simply embed the digital return form into your website and customize the return reasons and your after-purchase flow to fit your business needs. - Automation of returns, exchanges, and complaints – A return shipping label is generated automatically, saving time and providing customers with a better experience. - Direct exchanges – Customers can easily exchange their items, and Returbo will reserve the new item and create the new order for you. - Full control – Manage all returns in one place and collect valuable data on why customers are returning items. - Efficient return management – Reduce administrative work and let your customers handle returns themselves.Starting Price: $29 per month
