Alternatives to CastIMS
Compare CastIMS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CastIMS in 2026. Compare features, ratings, user reviews, pricing, and more from CastIMS competitors and alternatives in order to make an informed decision for your business.
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1
Predict360
360factors
Predict360 is an integrated risk and compliance management software platform for financial and insurance organizations. It integrates risk and compliance processes and industry best practices content into a single platform that streamlines regulatory compliance, improves efficiency, predicts risk, and provides best-in-class business intelligence reporting. Predict360 includes the following Risk Management applications: Enterprise Risk Management (ERM), Risk Management and Assessments, Risk Insights, Issues Management, Peer Insights, Third-Party Risk Management, and Quarterly Certifications and Attestations. Compliance applications are: Compliance Management, Compliance Monitoring & Testing, Complaints Management, Regulatory Change Management, Regulatory Examination and Findings Management, Policy & Procedure Management, and more. 360factors also offers Lumify360 - a KPI and KRI predictive analytics platform that enriches data, predicts performance, and works alongside any GRC. -
2
Polonious
Polonious Systems
Polonious is an ISO27001 certified secure, extremely flexible and highly configurable investigation workflow solution. The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency. -
3
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
4
Dot Compliance QMS
QMS for Life Sciences
Dot Compliance provides the industry’s first off-the-shelf QMS solution – ready to deploy from day one, with little to no setup required, while also incorporating industry best practices and standards that address the latest global regulatory requirements. Powered by the Salesforce.com platform, our solutions enable life science organizations to quickly digitize their quality and compliance processes including Document Management, Training Management, Change Control, CAPA, Customer Complaints. Compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971, 27001 & MORE! Processes included: ▶ Document Management ▶ Training Management ▶ Quality Event Management ▶ CAPA Management ▶ Change Management ▶ Complaint Management ▶ Audit Management ▶ Supplier Quality Management ▶ Risk Management ▶ Design Control ▶ Deviations/Non-conformances ✔ Seamless Install ✔ Cost Effective ✔ One-Stop-ShopStarting Price: $10,000 / Annually -
5
Qualityze EQMS Suite
Qualityze
Qualityze is a leading provider of cloud-based Quality Management System (QMS) and Enterprise Quality Management Software (EQMS) solutions built natively on the Salesforce platform. Designed to streamline quality processes, ensure regulatory compliance, and drive operational excellence, Qualityze empowers organizations to manage CAPA, audits, document control, training, change management, risk management, and supplier quality within a unified, scalable ecosystem. Focused exclusively on quality and compliance, Qualityze delivers purpose-built QMS and EQMS solutions without distractions from unrelated custom development. Our platform enables organizations across life sciences, manufacturing, and other regulated industries to simplify compliance with global standards while improving visibility, traceability, and accountability. Qualityze fosters a true culture of quality by making enterprise quality management intuitive, user-friendly, and collaborative.Starting Price: $30/User/Month -
6
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $27/month per agent -
7
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
8
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
9
Resolve Enterprise
Resolve Software Group
Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis. -
10
Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
11
Causia
Causia
Causia® gives you complete control and visibility of complaints and remediation cases in a single integrated solution. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Causia® has hundreds of Complaints and Remediation implementations around the world with thousands of happy users. Our products have helped our customers process millions of Complaints efficiently and extract countless insights to drive real improvements. Industry-specific complaints, quality, and compliance software powered by Salesforce. -
12
Equiniti Charter
Equiniti
Enabling collaborative working, secure information sharing, and business process efficiency gains for law enforcement agencies worldwide. Combining our award-winning complaint management platform and the extensive complaint and remediation resourcing and outsourcing expertise of Equiniti Hazell Carr, we have created a complete end-to-end complaint management solution. We can provide you with a robust and flexible complaint handling platform that can be tailored to your individual and operational needs, along with skilled technical resourcing and outsourcing solutions. Our end-to-end solution can be implemented for comprehensive rectification and remediation projects enabling you to proactively manage complaints or cases before they escalate. Our modular solution gives you the freedom to select single components to build your own customer service experience, through to an end-to-end managed service solution. -
13
isoTracker Complaints Management
isoTracker Solutions Ltd
The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.Starting Price: $17 USD/month/user -
14
Workpro
Workpro
Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time. -
15
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
16
Claimly
ITSM Software S.A.
Claimly is a cutting-edge software platform designed to simplify and optimize the process of managing complaints and claims. Whether you’re a business handling customer feedback or managing service disputes, Claimly empowers you with tools to ensure efficiency, transparency, and customer satisfaction. Key features include: Centralized Management: Track and organize complaints and claims in one intuitive dashboard. Customizable case types: Adapt processes to fit your business needs for maximum efficiency. Real-Time Updates: Keep stakeholders informed with automated notifications and status tracking. Email integration: Gain insights into trends and performance to continually improve operations. User-Friendly Interface: Simple navigation ensures your team gets up to speed quickly. Claimly is built for businesses that prioritize accountability, responsiveness, and customer trust. Make complaint and claim management a seamless experience with Claimly.Starting Price: $8/month/agent -
17
Grand Avenue Software
Grand Avenue Software
A web-based quality system software suite that helps medical device companies automate their processes and simplify regulatory compliance. Modules include: Audit Management, CAPA, Complaint Handling, Design Control, Document Control, Equipment Management, Nonconforming Materials Reporting, Supplier Management and Training Management. Designed from the beginning for ISO 13485 and 21 CFR Part 11 compliance. Audit results are recorded for each requirement in the audit. Requirements are marked as conforming, nonconforming, or not applicable. Each result may be detailed with one or more findings. Findings that may be recorded include observations, major nonconformances, and/or minor nonconformances. Findings may result in Corrective and Preventive Actions (CAPA) and/or may be documents with audit actions already completed. -
18
Worksmart
Worksmart
We mix our deep domain experience of Financial Services with a passion for developing solutions that save people time, money and help embed regulatory change. We provide a range of award winning, high quality RegTech solutions that are underpinned by a deep understanding of the market place and our regulatory knowledge. From Training & Competence (TC) to Quality Assurance (QA), Senior Managers & Certification Regime (SMCR) to Complaints Management, let us help you strengthen your approach to Governance, Risk & Compliance. With the provision of advice and process management becoming increasingly influenced by digital practice, it’s essential that regulated firms respond quickly to rapidly evolving market needs.Understanding that key roles in regulated entities are subject to the FCA’s Training and Competence (T&C) rules is well established practice. T&C has been an integral part of financial services for decades and a regulatory requirement since the 1990’s. -
19
Serviere
Impiger Technologies
Serviere revolutionizes service requests, improving communication, simplifying the process. Empower engineers, managers to collect, analyze, respond in real-time. Customers can track complaint status. Comprehensive solution for efficient service management.Starting Price: $0 -
20
Ideagen Qadex
QADEX
Food Safety Software enabling cost-effective transformation of food safety, NPD, customer complaints and supply chain transparency. Save time and complete consistent, auditable risk assessments of products & suppliers; our food safety software includes horizon scanning and VACCP/TACCP. Be audit-ready 24/7 and never receive an audit non-conformance, guaranteed. Transform specification management for raw materials, and finished products and answer product queries instantly. Automate supplier quality monitoring or internal non-conformance management with automated workflows to ensure prompt closure of non-conformances. Let our team manage the entire complaints process using market-leading software to save time, money and improve customer service. Deliver new product launches faster, better, together while ensuring that all safety, quality, legality and profitability requirements are met. -
21
CollectMax
JST
JST CollectMax™'s advanced legal debt collections software provides a high level of automation and impressive capabilities, including top-notch EDI interfaces. With CollectMax™, compliance is managed without the need for third party software. An integrated complaint and dispute tracking system assists with compliance record keeping by logging and monitoring issues from consumers and regulatory authorities. To prevent a common mistake, the consumer’s phone number is not viewable when it is not within allowable time call parameters. MaxSecurity tracks every user who accesses an account, provides audit reports and addresses PCI compliance standards. Accounts can be locked from view to allow only access by a supervisor until unlocked. Sensitive data such as consumer account numbers or SSN’s can be masked from the user’s view to meet compliance requirements. -
22
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
23
Metaware QMS Platform
Metaware
Metaware.nl is a modern, scalable quality management software platform that helps organizations implement, manage and continuously improve their Quality Management System (QMS or GRC). The platform fully supports ISO 9001, ISO 14001, ISO 27001 and other international standards, enabling organizations to demonstrably comply with laws, regulations and certification requirements. Metaware centralizes document control, process management, risk management, incident and complaint management, CAPA, internal audits and management reviews in one secure, cloud-based sovereign solution. With real-time dashboards, workflow automation, role-based access and version control, organizations gain full control over quality, compliance and operational performance. Metaware reduces administrative burden, increases transparency and supports continuous improvement, making it suitable for both SMEs and enterprise-level organizations focused on professional quality assurance and compliance management.Starting Price: €142/month (Bronze) -
24
C-Desk
C-Desk
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department. Features like linking the service request help inter-department communication on a particular service request. The customer care module takes care of all service requests/complaints coming from the customer. Asset management covers the complete lifecycle of the assets, not only IT assets, but any kind of assets in the organization. Projects and tasks cover task management of each individual employee and also takes care of managing projects. Forms help the organization on conducting surveys or polls within the organization so that right decision. Active directory authentication helps to integrate users of the domain to the application. You need not log in to be notified about every update within the organisation. The Notification is displayed on your screen about every important thing. -
25
Compliance Umbrella
Compliance Umbrella
Regulations in our current environment show a new profile - reduced enforcements and audits. This will contribute to higher profits ONLY IF you take advantage of the "new normal." Compliance Umbrella embraces the evolution and affords a way to lose the weight that regs have been adding to your company's waistline. Our weight loss program is sometimes referred to as "Minimum is Maximum." Our CMS (Compliance Management System) is a fully populated, web-based system with procedures, training and a complaint database.Starting Price: $149 per month -
26
Aptean Respond
Aptean
Aptean Respond is a world-class case and complaint management platform that supports every role in your customer experience team—from front-line agents and case managers to team leaders and executives. Respond's intuitive, process-driven tools and dashboards empower your team to easily speed up case resolution, complete tasks, manage workloads, generate actionable insights, and access critical data—all in a way that your CRM is not built to manage. Respond offers everything you need in one place. With it, your team can manage all facets of customer case management, streamline departmental communication, identify root causes, and deep dive into case analytics—all from a single platform. And Respond's industry-specific templates and reporting tools help keep you compliant with regulatory requirements. Respond provides interactive, customizable dashboards that can be easily configured to display the data needed by various user roles. -
27
Frontizo
CFCS Cloud Solutions
Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.Starting Price: $30/month/user -
28
BullPhish ID
IDAgent
Deliver the evidence that gets the "yes" to funding for improved cybersecurity training. ID Agent helps you justify increased budget for security awareness training by delivering clear proof of the company's current risk - and shows how you can reduce that risk with training to prevent a costly cybersecurity disaster. ID Agent's suite of cost-effective solutions makes it easy to implement effective immediate and long-term cybersecurity improvements. IT pros shouldn't have to fight for funding for updated security awareness training. We're here to help by providing you with clear, real-time data that shows your company's actual threats, proving that cybersecurity training isn't a place to cut back. Create urgency with proof of the value of an investment in security awareness training and phishing resistance training in a challenging economy to prevent a costly data breach.Starting Price: $300 per month -
29
Grapevine
Grapevine
With all the features you’d expect including 24/7 access to highly trained Australian call centre operators, Grapevine helps shines a light on every corner of your organization, giving your staff and customers confidence that their complaints are receiving the full attention they deserve. 24/7 access to call centre, 365 days a year. Fully trained call centre operators based in Australia. 24 hour reports to your organization direct from call centre. 24/7 access for reporters and businesses to reports and actions. Annual fixed pricing based on scale of your organization. Instant notification to businesses on urgent matters. Quarterly reporting with hot-spot identification. Expert advice offered in line with your company policy. -
30
Inicio AI
Inicio AI
Our intelligent form builds automatically for each customer, dramatically reducing the anxiety and overload associated with large-budget forms. We use tailored lifestyle questions to ensure we get the data that matters, including debt and arrears repayments. Our unique AI assistant transcribes income and expenditure items from chat in real time, answers questions, and even fills in the form. It's the only AI solution that understands natural language. There's no need to learn how to talk to it, and it's available at any time of the day or night. We capture more detailed data than human agents, offer instant upload of documents, and can use external benchmarks to avoid errors and fraud. Every customer follows a consistent journey and the same tool can be used by human agents, reducing training overheads, supervision, and QA. -
31
RegEd
RegEd
The industry’s most comprehensive compliance management platform, trusted by more than 80% of top financial services firms. The only unified solution to manage the full lifecycle of agent and advisor onboarding and compliance, delivering a seamless user experience and “clear to sell” signal for your distribution partners. Efficiently manage requirements from FINRA, SEC, state DOI and other regulators of the financial services industry. Including Advertising Review, Conflicts of Interest, Branch Audits and more. Everything you need to be aware of, comply with, and demonstrate compliance with relevant regulatory changes, including managing impact on your firm’s policies and procedures. The leading provider of Compliance Education, Product Training and Annual Compliance Programs, RegEd delivers more than one million CE courses and insurance certificates each year. -
32
ProveDirect
ProveDirect
Convert up to 320% more visitors into leads and sales. Adding ProveDirect to your marketing funnel is proven to build visitors' trust, create urgency, and increase conversions by 10-15% per page. Easily add ProveDirect to any website, landing page, and checkout by installing a lightweight JavaScript in the header on the page. Increase engagement and conversions with psychological triggers. Fully customizable informational message for your users. Establish social proof by displaying your most recent conversions on your site. Display a random review/testimonial from your clients to create social proof. Collecting leads has never been easier with the request collector. Easily display a small widget with an informative YouTube video. Create urgency/FOMO with a countdown timer and input for lead generation. Establish social proof by showing how many recent conversions you've got. Show your visitors how many people are on your site to create more trust.Starting Price: $19 per month -
33
Axonify
Axonify
Get your frontline ready for anything with mobile-first training and communications. BYOD on your mind? No problem. See how you can deliver fun, fast training that meets them where they are, on the mobile devices they use every day. Long online learning and classroom sessions just don’t work for employees that are always on the move. Axonify delivers learning materials fast (in just a few minutes a day) and fits training right into their workflow the way other learning management systems can’t. Plus it’s fun, so they’ll keep coming back for more. No more chasing people to do their training, getting bogged down by content creation or scrambling to prove results. Axonify makes it easy to run your programs and hit your learning objectives, from onboarding to compliance training to tracking. Axonify makes sure your frontline remembers the things that matter most, and gives you the stats to prove it. -
34
Cogentys
Cogentys
Our LMS and consultative approach ensures that every one of your employees, customers and contractors is well trained— and that you can prove it — giving you protection and accelerating your success. Your users can access training anywhere, anytime. Real-time reporting on all training activities to ensure training is complete and you can prove it. Our LMS and consultative approach ensures that every one of your employees, customers and contractors is well trained— and that you can prove it — giving you protection and accelerating your success. Our LMS will provide you with learning paths, certificates, digital signatures and re-certification for the courses you need to complete your training mandate. With the ability to track learning progress and completions, you can ensure a high level of participation across your organization. -
35
Better Business Bureau (BBB)
Better Business Bureau
BBB provides educational resources and programs to empower and protect consumers. BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, tell us about a misleading advertisement, or report a scam, you're in the right place. For businesses: In a market saturated with companies vying for customers, BBB Accreditation gives consumers confidence that they’re dealing with an ethical and vetted business. Apply for BBB Accreditation and show customers that your company operates honestly and with integrity. Your company is listed as a BBB Accredited Business, putting you in front of potential customers looking for a trustworthy business. The BBB Accreditation Seal adds additional credibility to more than 400,000 businesses across North America. Accreditation shows that your company is committed to the BBB Standards for Trust fueling customer confidence and sticking out from the competition. -
36
SexualHarassmentTraining.com
Sexual Harassment Training
The leader in user friendly Sexual Harassment Training and Certification. Sexual harassment is the most common type of workplace harassment. Recent statistics show that more than half of all workers (54%) have experienced some form of sexual harassment in the workplace. Because of its prevalence and damaging affects to an organization's productivity, morale, and culture, employers must try and actively prevent and eliminate sexual harassment in their organization. The first step in preventing and eliminating sexual harassment involves educating all members of the workforce on sexual harassment and acceptable behaviors. Managers and supervisors must be given additional specialized training on how to properly handle cases of sexual harassment. The final step is setting up a process for when sexual harassment occurs: handling complaints, investigations, and corrective measures. -
37
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
38
EffexEHS
EffexEHS
Effex provides an innovative solution to environmental health and safety challenges, including regulatory compliance, corporate sustainability toward environmental protection, accident avoidance, environmental audit and inspection, process standardization, and incident response. Our EHS solution is built using the latest cutting edge software technologies. Our comprehensive and affordable EHS Management System has the ability to customize content to a specific industry and customer requirements. The construction industry has one of the highest rates of fatalities amongst all industries. It is critical to properly manage health and safety to prevent further deaths and long term injuries. Setting high benchmarks in tracking, training and document management to keep employees safe in a high risk environment is our priority. EffexEHS is a Software as a Service (SaaS) application built to help businesses and EHS professionals to meet today’s Environment, Health and Safety (EHS) challenges.Starting Price: $49.50 -
39
Casted
Casted
Your podcast is filled with the expert insights your audience craves. So why are podcasts a siloed effort from the rest of your marketing strategy? With Casted, marketers can unlock the power of podcasts by giving your organization access to use your most valuable content across every channel. If podcasts house real conversations with industry experts, internal thought leaders, customers, and partners, why are so many brands churning and burning episodes? With Casted, you can mine your episodes for the powerful content your audience craves and extend the shelflife of every episode to get more value out of your podcast. Typical podcast metrics are ambiguous at best. You need the ability to show a podcast's true value to your organization. With Casted, unlock metrics that help you identify listeners, connect listens to the actions in the buyer's journey, and finally prove how your podcast is impacting the bottom line. -
40
Stingo CRM
Stingo
With STINGO you can efficiently manage new prospects, generate and log your leads, engage in records of fresh and previous leads along with automating the entire procedure in terms of ideation of leads into pipelines and ultimately, pacing towards the closure of smooth and decent deals/offers. Built-in IVR (Interactive Voice Response) Cloud Telephony within CRM refers to a system that integrates an IVR service directly into the CRM application, enabling businesses to automate and manage phone calls they make to customers. Its a SIM based cloud telephony solutions that moves your business phone system to the cloud. Designed in way to accustom the customers/clients, STINGO comes with automated complaint ticket system that rows your complaints which are fathomed along the way according to desired requirements. Furthermore, tracking and authentication of complaints are directed by SMS/ Email and formal upfronts creating buzzing customer retention service. -
41
Emojot
Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability. -
42
IMSXpress is a sophisticated document control, regulatory compliance, and quality system management platform used for operating ISO 13485 and FDA 21 CFR part 820 quality system that include document distribution, document control, CAPA, complaints, audits, training, MDR, supplier control, NC product, and more. Available as a local install or cloud data hosting, this cutting-edge software comes pre-loaded with template manuals and procedures, employee training booklets, and audit checklists.Starting Price: $1460.00/one-time
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43
Intraspexion
Intraspexion
The cost of commercial tort litigation against the business (where benefits paid = losses + defense attorney fees + administrative costs, e.g., gathering documents, meeting with counsel, sitting for depositions, etc.) was about $160 billion per year. For the 10-year period, the total was almost $1.6 trillion. To train a deep learning model of the federal court’s category of civil rights-employment, i.e., “employment discrimination,” we extracted allegations of fact from 400 complaints filed in federal court (no emails). We put the employment discrimination model in a GPU instance in Microsoft Azure and AWS and tested it with 20,401 emails from the Enron. The model had not previously assessed any emails. You can export each true positive email to an internal investigation or case management platform. And, because there’s a database hooked to the UI, you can save those true positives, then add them to the initial training set and re-train the model. -
44
AcuGraph
Miridia Acupuncture Technology
Objective evidence shows your patient exactly what’s wrong, demonstrates how you’re improving their chief complaint and provides proof of results. Communication is the key to patient relationships, and explaining acupuncture isn’t always easy. AcuGraph’s visual tools provide instant understanding and patient acceptance. AcuGraph gathers its information in a simple, two-minute exam, with measurement points located on the hands and feet for speed and convenience. Photographic illustrations show the points while voice prompts automatically guide you through the exam and ensure proper timing of each measurement. Upon exam completion, our exclusive IntelliGraph™ technology provides the most accurate exam verification and interpretation available.Starting Price: $2,995 one-time payment -
45
eXcediant
eXcediant
eXcediant is software company dedicated to the needs of the land title industry. We set out to create affordable, powerful, highly customizable software to manage both consumer complaint tracking for alta best practice pillar 7 compliance as well as an extremely power sales CRM for title insurance companies. Our software is built and lead by a combined 20+ years of experience handling technology and customer satisfaction in the land title industry. Our team is dedicated to providing title agents with an industry leading solution that allows them the harness the power of the frustration of their customers and convert it into praise and satisfaction. We can't wait to help your title agency grow and flourish with our customer complaint management solution. Your customers will appreciate your easy to use complaint management system by eXcediant.Starting Price: $25 per month -
46
CAQ.Net
CAQ AG Factory Systems
CAQ AG Factory Systems has established itself as one of the worldwide leading providers of quality management software. We have over 30 years of experience in the development and distribution of modular, multilingual, and industry-specific management solutions for small and medium-sized enterprises as well as multinational corporations. Our CAQ.Net software suite covers every aspect of computer aided quality assurance and was designed with the highest degrees of adaptability and customizability in mind. Just like a construction kit, our system allows you to pick the most suitable building blocks and thereby create the perfect solution to your individual quality management demands. Why CAQ.Net? Updates, Upgrades & Release Changes Support from QM & IT Professionals User Workshops Screencasts Conformity to Standards Information Security SaaS or On-Premises Floating Licenses Multitenancy Multilingual No-Code-Designer Validation Capability AI Assistants ... -
47
Zywave Client Cloud
Zywave
A lot of agencies say they offer superior customer service, but what additional resources and tools do you truly provide? Deliver a high-impact customer experience by using Zywave’s Client Cloud to offer your clients the centralized tools and content they need to solve their business’s unique pain points. Whether your clients need help with HR, compliance, employee training or another need, Zywave’s Client Cloud has the resources you need to deliver exceptional customer service year-round. Prove your worth as a trusted advisor by helping your clients navigate the complex world of compliance and risk management. Provide them access to tools and a content library to help them maintain compliance and avoid potential penalties. It is easier than ever for you to provide the training courses your clients and their employees need in an easy-to-use learning management system (LMS). -
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ProveSource
Configo LTD
Increase your conversions with social proof. 18,000 websites use ProveSource to increase trust, credibility, conversions and sales using social proof. Launch smart, attractive and converting social proof notifications on your website or online store. Have you ever been even more excited to try a new restaurant because you see it’s busy and popular? Well, same goes for your website. It’s hard to tell how “hot” a website is. ProveSource makes your customers’ online experience as informative and compelling as visiting a real place. ProveSource increases conversions by highlighting recent orders, product reviews, and a variety of other customer behaviors on your website. ProveSource is a no-brainer for increasing your conversions. Start converting your visitors to customers today! -
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NoShow
NoShow
Today, one in two French people use online reservations and 40% of reservations are made outside opening hours. Adopting the NoShow booking module is therefore proving to be a precious time saver, while meeting the demand of increasingly demanding customers who wish to be able to book 24 hours a day, 7 days a week. More than a response to the evolution of digital, a powerful reservation software can prove to be a tool allowing you to improve your profitability: time saving for your teams, optimization of filling, reduction of no-shows. Are you a restaurateur, baker, producer, wine merchant, merchant? Click and collect is an increasingly widespread practice and much appreciated by consumers. Whether it is to save time or for convenience, many customers like to organize themselves and anticipate their purchases. In an ultra-connected world, where digital is omnipresent, offering an online ordering tool on your website allows your customers to order at any time.Starting Price: €40 per month -
50
Tierion
Tierion
Tierion creates technology and products that reduce the cost and complexity of trust. No need to trust authorities or middlemen. Proofs are independently verifiable forever. Keep an immutable history of business processes. Add a blockchain timestamp proof to digital documents and data. Guarantee the integrity and timestamp of data collected from IoT devices. Prove the existence and accuracy of accounting records. Prove to regulators that your data and documents haven't been altered. Issue blockchain verifiable credentials - from education credits to awards. Leverage the power of the Bitcoin blockchain to prove the integrity and timestamp of data.
