Capricorn

Methodia is a modular SaaS suite for customer lifecycle and revenue management with Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting capabilities. It enables utilities to accelerate the bundling of services, automate order-to-cash processes, and deliver personalized self-service options to reduce cost-to-serve and increase customer loyalty. Methodia Utility Suite provides configurable modules and portals that integrate smoothly into existing IT ecosystems, reducing catalog complexity, mitigating integration risk, and enabling faster time-to-market for new services.

Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. A customer portal, easily customized for your branding, provides self-service to view statements, pay online, and submit a service request. AMCS’ billing and contracts solution digitizes your invoicing and payment processing, making your personnel more efficient while reducing errors due to manual data entry.