Alternatives to Avaya AI Virtual Agent
Compare Avaya AI Virtual Agent alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Avaya AI Virtual Agent in 2026. Compare features, ratings, user reviews, pricing, and more from Avaya AI Virtual Agent competitors and alternatives in order to make an informed decision for your business.
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Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
2
Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
3
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
4
Retell AI
Retell AI
Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents. -
5
VoAgents
VoAgents.ai
VoAgents.ai offers a cutting-edge AI voice agent solution designed to reshape the way businesses interact with customers. Capable of managing both inbound and outbound calls, our AI-driven agents simulate natural and human-like conversations. VoAgents.ai is an advanced AI voice agent platform built to transform how businesses connect with their customers. Designed to handle both inbound and outbound calls, our AI agents deliver natural, human-like conversations that elevate customer engagement and streamline operations. Whether you're managing sales, support, follow-ups, or appointment scheduling, VoAgents.ai ensures consistent, 24/7 communication across industries like iGaming, marketing, real estate, restaurants, retail, and finance. Our voice agents are trained to understand your business needs, respond intelligently, and integrate seamlessly with your existing CRM and workflows.Starting Price: $99/month -
6
NexaVoxa
NexaVoxa
NexaVoxa is an advanced conversational AI platform designed to create human-like voice agents that engage customers naturally across more than 50 languages. It automates tasks such as sales, scheduling, and customer support with realistic, multilingual conversations that enhance user experience and business efficiency. The platform allows users to build, train, launch, and optimize AI agents through an intuitive workflow that integrates seamlessly with existing systems. NexaVoxa supports enterprise-grade scalability, enabling reliable, low-latency performance for large-scale operations. It offers powerful call control features including warm transfers, call routing, and post-call analytics such as sentiment analysis and call summaries. The platform also supports fully self-hosted deployment for organizations needing complete data control and security.Starting Price: $500/month -
7
Weblo
Weblo
Weblo provides AI-powered voice agents tailored for the real estate industry, enabling businesses to handle incoming calls 24/7 with natural, human-like conversations that qualify leads, schedule tours, respond to maintenance requests, manage rent and collections, and more. Once set up (in minutes by integrating MLS, CRM, or property platforms), the system routes calls through AI that understands listing details (pricing, features, availability), asks probing questions, captures contact info, and books viewings or escalates to humans when needed, minimizing missed opportunities. Its agents support both English and French, auto-detect caller language, and can smoothly transfer to human staff in complex cases while retaining full conversational context. Weblo includes an SMS AI agent too, handling text inquiries, qualifying leads, and capturing relevant data. It integrates with tools like Twilio, Zapier, Follow Up Boss, and property software platforms to sync data and routing.Starting Price: $299 per month -
8
Ori
Ori
Ori is an enterprise-grade generative-AI platform built to automate and scale customer interactions across voice, chat, email, and messaging channels, with full compliance, auditability, and multilingual support. It delivers AI-powered chatbots and voice bots capable of handling the full customer journey; lead qualification, conversational sales, onboarding, customer support, collections, renewals, and retention. Its core features include multilingual and omnichannel support, intelligent conversation flows with context awareness and sentiment detection, real-time compliance and script adherence (for regulated industries like finance and insurance), full audit trails, and seamless handoffs to human agents when needed. It supports voice-based conversations (speech recognition, natural-language responses), chat/text conversations, email responders, and hybrid bot-plus-live-agent workflows. -
9
telli
telli
telli is an AI-powered call automation platform designed to handle outbound and inbound phone outreach for businesses, letting AI voice agents carry out natural, human-like conversations to qualify leads, book appointments, or transfer warm leads to human agents. It uses smart dialing strategies, dynamic number rotation, and automatic callbacks to maximize pick-up rates and supports multilingual voice agents with natural accents to engage customers in different languages. It integrates with CRM systems, calendars, and customer workflows so calls can trigger actions like scheduling, data capture, or lead handoffs, no manual dialing or follow-up needed. Calls are transcribed and summarized, providing analytics on outcomes, sentiment, and topics, allowing teams to track performance at scale and refine outreach strategies. telli enables businesses to reach leads quickly after acquisition, nurture, re-engage, or follow up via phone, SMS, WhatsApp, or email. -
10
Callers
Callers
Callers is an AI-powered voice and omnichannel communication platform that automates inbound and outbound customer conversations to qualify leads, schedule meetings, handle support, and re-engage contacts at scale using human-like AI agents available 24/7, reducing manual workload and speeding engagement without extra staff. It unifies conversations across voice calls, SMS, WhatsApp, Telegram, and other channels into a single intelligent “brain,” preserving context so customers never repeat themselves and brands deliver consistent responses; it integrates with CRMs and 300 + tools to personalize dialogues using live data and automate actions before, during, and after interactions. Callers’ AI agents can conduct cold calling to filter and qualify prospects, book appointments, support onboarding and welcome flows, win back churned users, confirm events, and handle inbound queries with natural conversational quality, often connecting qualified leads directly to human teams. -
11
Voicing AI
Voicing AI
Voicing AI is an enterprise-grade agentic voice AI platform designed to automate customer interactions through humanlike voice agents that can both converse and take real-time actions during calls. It enables businesses to handle inbound and outbound phone calls 24/7 using AI agents that understand queries, respond naturally, and execute tasks such as updating CRM systems, retrieving data, or completing workflows without human intervention. It is built around proprietary “large action models” that allow agents not only to communicate but also to perform operations across integrated systems, significantly accelerating task execution. It supports multilingual conversations in over 20–30 languages and incorporates high emotional and contextual intelligence to handle complex customer interactions with accuracy and empathy. -
12
Callab AI
Callab AI
Callab AI is a voice‑automation platform that enables organizations to build, deploy, and manage human‑like AI voice agents for both inbound and outbound calls through a single, easy‑to‑integrate interface. These agents can reference internal knowledge bases, PDFs, websites, Google Docs, and more, during live or asynchronous conversations, seamlessly transfer calls between AI agents, departments, or live representatives based on context, and capture structured data such as names, budgets, and next steps directly from voice dialogues. Every interaction is fully recorded, transcribed, sentiment‑tagged, and centralized in a dashboard for post‑call analysis and action. Batch Calling allows the simultaneous launch of hundreds of personalized AI‑powered calls, while support for multiple Arabic dialects ensures nuanced, culturally appropriate conversations across the MENA region. Callab AI integrates with preferred CRMs and external systems, automating material workflows.Starting Price: $240 per month -
13
Taalk
Taalk
Taalk.ai is an advanced conversational AI platform designed to enhance customer engagement through AI-powered agents capable of managing voice calls and text messages. These agents facilitate various business functions, including lead qualification, appointment scheduling, debt collection, and pricing quotations. Key features of Taalk.ai include compliance-first interaction recording, live call transfers, omni-channel engagements across phone calls, SMS, email, and voicemail, a native predictive dialer, and multilingual support. The platform utilizes proprietary language models with continuous updates and incorporates humanization techniques, such as authentic background noise, to ensure natural and responsive interactions. Taalk.ai is designed for scalability, capable of handling millions of concurrent engagements, and offers seamless integration with existing business systems to automate workflows like booking appointments and data lookup.Starting Price: $10,800 per year -
14
Skit
Skit.ai
Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers. -
15
Brightcall
Brightcall.ai
Brightcall is an AI-powered communication platform designed to help businesses convert more leads and deliver exceptional customer experiences. Our AI Agent provides 24/7 automated conversations that qualify prospects, answer questions, schedule appointments, and handle support with natural, human-like accuracy. Speed To Lead ensures every new inquiry is contacted within seconds through instant calls, dramatically increasing conversion rates. The Multiline Dialer boosts outbound productivity by connecting agents with more live prospects using intelligent multi-line calling, call detection, and real-time reporting. Built for sales teams, contact centers, and fast-growing businesses, Brightcall delivers reliability, scalability, and automation that streamline operations, reduce costs, and maximize results across the entire customer journey. -
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UnleashX
UnleashX Technologies Pvt Ltd
UnleashX is a Voice AI agent and workflow automation platform built for businesses that rely on phone calls to sell, support, and retain customers. It helps teams create and run human-like AI voice agents that handle real conversations while automating the actions that usually happen after a call. With UnleashX, companies can automate inbound customer support calls, outbound sales calls, follow-ups, insurance renewal calls, lead qualification, appointment booking, and payment or reminder calls. These AI voice agents work 24/7, making sure customers are reached on time without depending on large call center teams. The platform offers a no-code AI agent builder, allowing users to design how a voice agent speaks, listens, and responds. Agents understand natural speech using conversational AI, respond in real time, and handle conversations in a calm, human manner. During calls, agents can capture information, answer questions, and guide customers just like a trained agent would.Starting Price: $49/month -
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Kipps.AI
Kipps.AI
Kipps.AI is an enterprise-grade platform for building and deploying AI agents, voice, chat, and WhatsApp that can handle millions of conversations with human-like intelligence and enterprise-scale reliability. It enables organizations to deploy custom agents for lead qualification, booking appointments, customer support, and more, with integrations into CRM systems, telephony platforms, and other business tools. It supports 100 + pre-built integrations such as Salesforce, HubSpot, WhatsApp, Slack, and Zoom; features include detailed analytics (model- and agent-level usage), conversation transcription, real-time call-streaming, sentiment detection, routing to human agents when needed, and enterprise-grade security with SOC 2 Type II, ISO 27001, HIPAA-ready, PCI DSS Level 1, and zero-data-retention options. -
18
Amazon Nova Sonic
Amazon
Amazon Nova Sonic is a state-of-the-art speech-to-speech model that delivers real-time, human-like voice conversations with industry-leading price performance. It unifies speech understanding and generation into a single model, enabling developers to create natural, expressive conversational AI experiences with low latency. Nova Sonic adapts its responses based on the prosody of input speech, such as pace and timbre, resulting in more natural dialogue. It supports function calling and agentic workflows to interact with external services and APIs, including knowledge grounding with enterprise data using Retrieval-Augmented Generation (RAG). It provides robust speech understanding for American and British English across various speaking styles and acoustic conditions, with additional languages coming soon. Nova Sonic handles user interruptions gracefully without dropping conversational context and is robust to background noise. -
19
Ringg AI
Ringg AI
Ringg AI is a no-code platform that enables businesses to create, deploy, and manage AI-powered voice agents capable of handling phone-based interactions at scale. It allows organizations to automate both inbound and outbound calls, including use cases such as lead qualification, customer support, appointment booking, recruitment, and payment follow-ups, while maintaining natural, human-like conversations. It supports real-time, multilingual communication across more than 20 languages, enabling companies to engage customers globally with low latency and high accuracy. It provides a complete system for building conversational workflows, including tools to design call scripts, launch campaigns, manage phone numbers, and analyze performance through detailed transcripts and analytics dashboards. Ringg AI integrates with existing business tools such as CRMs, calendars, and communication platforms, allowing seamless synchronization of customer data and workflows.Starting Price: $0.10 per minute -
20
Flow9
Flow9
Flow9 helps businesses design and operate intelligent virtual agents alongside human agents — all in one front-line contact center platform. Built for modern customer experience teams, Flow9 enables voice, chat, and email conversations to be handled by AI agents that understand intent, respond naturally, and resolve real customer requests. When a human touch is needed, conversations are transferred instantly with full context — no repetition, no broken experience. Flow9 integrates natively with existing CRM, retail, property, and financial systems, allowing teams to automate customer interactions without replacing their current tools. Use Flow9 to: - Build virtual agents for inbound and outbound conversations. - Handle voice, chat, and email from a single platform. - Keep human agents in the loop with seamless AI-to-human handoff. - Connect customer conversations to your existing business systems. - Deliver faster, more consistent customer experiences at scale. -
21
Cal.ai
Cal.ai
Cal.ai adds AI-powered voice agents to the Cal.com scheduling platform so that phone calls, reminders, confirmations, follow-ups, booking calls, and no-shows can be automated using natural, human-like agents. You can set up triggers based on events in your existing workflows (for example, on form submissions, meeting no-shows, cancellations), assign a phone number for the AI agent to call from (you can import an existing one), and write custom prompts to control the tone, personality, and script of each interaction in voice. The system also integrates deeply with Cal.com’s calendar syncing (Google, Outlook, etc.), scheduling links, team scheduling, group meetings, and route bookers to the right person based on availability and event type. Calls include analytics; transcripts, completion rates, booking outcomes, sentiment/tone detection, and other performance metrics to help you refine conversations and improve conversion.Starting Price: $0.29 per minute -
22
Trylli AI
Trylli AI
Trylli AI is a next-generation AI voice calling system that replaces traditional telecalling with intelligent, human-like agents. It enables businesses to run inbound and outbound calls at scale, handling sales, support, reminders, HR interviews, and more. Agents can be built using ready templates, chat-based setup, or advanced workflows, with options for multi-agent deployment, shared or isolated memory, and even a “Super Agent” for context switching. Trylli AI integrates a knowledge base for domain-specific queries, supports English and Hindi (with future global languages), and offers customizable voices for personalized conversations. Batch calling allows large-scale campaigns like collections, renewals, or verifications. With detailed analytics, call recordings, role-based access control, and integrations via APIs, Slack, and CRM systems, Trylli AI provides businesses with a scalable, multilingual, and context-aware AI telecaller that works 24/7.Starting Price: $49/Month - 750 Minutes -
23
Infinitus
Infinitus
Infinitus is an AI-powered platform that transforms healthcare operations by automating patient and provider calls. With AI agents handling routine tasks like benefit verification, prior authorization, and prescription follow-ups, healthcare organizations can improve efficiency and reduce costs. Infinitus supports over 125,000 providers and integrates seamlessly with existing workflows, delivering a 50% ROI and improving patient engagement. The AI agents offer natural, human-like interactions and are designed to scale conversations without increasing staffing. -
24
Layercode
Layercode
Layercode is a cloud-based developer platform that makes it easy to build production-ready, low-latency voice AI agents by handling the real-time infrastructure so you can focus on your agent’s logic; it manages WebSockets, voice activity detection, global edge deployment, and voice model integrations while giving you full control over how your agent thinks, speaks, and responds. It enables natural, fluid voice conversations with sub-second response times and human-like turn-taking, offers observability tools so you can inspect calls, latency, and failures in production, and fits naturally into modern TypeScript and Next.js stacks with simple CLI and SDK support so you can receive text and send text back. With Layercode, you can avoid vendor lock-in by hot-swapping leading voice and transcription model providers, maintain complete flexibility by plugging in your own AI agent backend, and deploy voice agents across web, mobile, and phone interfaces.Starting Price: $0.04 per minute -
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Best Brain
Best Brain
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordingsStarting Price: $599/month -
26
VoiceX
Yellow.ai
Yellow.ai's VoiceX is a groundbreaking platform that reimagines voice AI by delivering ultra-fast, human-like interactions powered by advanced large language models. Optimized for ultra-low latency of approximately 1.3 seconds, VoiceX ensures a smooth, consistent user experience. It incorporates back-channeling features such as acknowledging, empathizing, and encouraging users to continue, fostering more engaging and dynamic interactions. VoiceX agents exhibit advanced conversational understanding, seamlessly adapting to diverse use cases and requirements. They consistently maintain user context throughout the conversation, delivering relevant responses based on user history and preferences. By capturing alphanumeric inputs, VoiceX's AI agents achieve human-level accuracy while maintaining contextual awareness to respond in the most appropriate and relevant way. The platform generates engaging, life-like voices instantly based on different use cases and business requirements. -
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EBoo
EBoo.ai
EBoo is a real-time AI voice platform that enables businesses to build, deploy, and manage intelligent voice agents for customer support, sales, and operational use cases. The platform automates voice-based interactions such as inbound customer queries, outbound follow-ups, lead qualification, appointment scheduling, and routine operational calls with natural, human-like conversations. EBoo allows teams to design and customize AI voice agents based on their specific workflows and business needs. It integrates seamlessly with existing systems and tools, enabling smooth data exchange and automated actions during live calls. The platform is built for scalability, ensuring reliable performance even at high call volumes.Starting Price: $49/month -
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Webex AI Agent
Webex
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction. -
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11Sight
11Sight
11Sight delivers enterprise-grade AI Agents designed for automotive and hospitality businesses to improve customer engagement and streamline operations. Acting as the first point of contact, these AI-powered service, front desk, sales, and outbound agents are available 24/7 to handle inquiries, schedule appointments, and escalate issues with full context. For dealerships, hotels, and service providers, this means fewer missed opportunities and smoother customer experiences. The outbound agent proactively reaches out with reminders, recall notices, and personalized updates to keep customers engaged. Hotels and dealerships benefit from seamless integrations, enabling instant customer support through kiosks, calls, or video rooms. By combining automation with human-like communication, 11Sight ensures revenue teams generate more pipeline, reduce no-shows, and maximize efficiency.Starting Price: $24 per month -
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Awaz
Awaz
Awaz is a no-code AI platform designed to automate phone calls, allowing businesses to create human-like AI voice agents that can handle both inbound and outbound calls. These AI agents can book meetings, conduct interviews, make cold calls, offer customer support, and automate follow-ups, all 24/7. The platform allows users to easily configure AI agents, set their tasks, and integrate them with tools like SMS, emails, WhatsApp, and calendar systems. Awaz also provides advanced features like sentiment analysis, diarization, and voice customization, enabling businesses to enhance customer experiences. The AI agents can be trained with custom data to improve performance over time, ensuring calls are personalized and efficient. With the ability to engage customers in over 30 languages, Awaz helps scale communication efforts, reduce reliance on human agents, and automate repetitive tasks, making it an ideal tool for lead qualification, appointment scheduling, and customer support.Starting Price: $29 per month -
31
Dialora
Dialora.ai
Dialora.ai is an advanced AI-powered voice agent designed to automate customer interactions, streamline call handling, and boost operational efficiency. With natural language processing, real-time transcriptions, and seamless CRM integrations, Dialora.ai enables businesses to manage high call volumes effortlessly. From appointment scheduling and customer support to outbound campaigns, our AI-driven voice assistant ensures reliable, human-like conversations. Scalable, customizable, and easy to integrate, Dialora.ai is the future of intelligent voice automation for startups, agencies, and enterprises.Starting Price: $79/month -
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Phonely
Phonely
Phonely is an AI voice automation platform that enables businesses to answer and manage phone calls using lifelike AI agents capable of handling customer support and outreach at scale. It allows companies to deploy human-sounding voice agents that greet callers, respond naturally, and execute tasks such as scheduling appointments, updating CRM records, processing payments, or routing calls in real time. Phonely can answer unlimited simultaneous calls without hold times, using generative AI to recognize intent, clarify misunderstandings, and maintain fluid conversations that feel human rather than scripted. It integrates with common business tools, including CRM systems, calendars, and helpdesk software, enabling automated workflows with zero human intervention. It also records, transcribes, and analyzes calls to deliver AI-driven insights, while its knowledge base allows agents to pull directly from company data for accurate, context-rich responses.Starting Price: Free -
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Feedyou Platform
Feedyou
Feedyou is a conversational and generative AI platform that enables companies to build, deploy, and manage AI-powered virtual assistants, including text chatbots, voicebots, emailbots, and AI knowledge bases, to automate repetitive communication and support tasks across websites, mobile apps, phone systems, messaging channels, and internal systems, improving engagement, response times, and efficiency. It lets users create and customize assistants without coding, supports multilingual natural language understanding, and integrates with systems such as CRMs, ERPs, ATS, helpdesk, and e-commerce tools to deliver personalized interactions and automate FAQs, customer service inquiries, HR and back-office tasks, ecommerce support, internal IT helpdesk queries, and more. Feedyou’s AI virtual assistants can make and receive calls, understand caller intent in context, handle simultaneous interactions, and escalate to live agents when needed. -
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Mia
Mia
Mia is an AI-powered conversational agent tailored for car dealerships that automates inbound and outbound customer communications 24/7. It handles calls, texts, and emails, understands multiple languages, and books appointments or routes inquiries based on a dealership’s operations. Mia integrates with dealership systems (inventory, CRM, service scheduling) to provide consistent, intelligent responses aligned with brand standards. It can function across sales, service, and reception workflows, converting missed connections into revenue while freeing human staff from repetitive tasks. Mia offers always-on availability, even after hours, and delivers conversational continuity, multilingual handling, and seamless escalation to staff when needed. -
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Revmo
Revmo
Revmo AI is an AI voice agent platform that automates call handling, reservations, and waitlist management across multiple industries, including restaurants, automotive, home services, and healthcare, to ensure no customer interaction is missed. It integrates with your existing systems and is trained to respond like a human, handling complex inquiries such as order taking, appointment booking, and FAQs. The system supports 24/7 operation, multilingual conversations in over 76 languages, and scales across locations to maintain a consistent brand experience everywhere. Revmo positions itself as a revenue-driving tool; it captures missed calls, converts reservations, and frees staff from manual follow-up work. Its workflow is designed to be simple; launch the agent, integrate with your business tools, and let it engage automatically, while delivering analytics and brand-level orchestration across channels like voice, text, and email.Starting Price: $0.59 per conversation -
36
Triviat AI
Triviat AI
Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.Starting Price: €75/month -
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Google has released updated Gemini audio models that significantly expand the platform’s capabilities for natural, expressive voice interactions and real-time conversational AI with the introduction of Gemini 2.5 Flash Native Audio and improved text-to-speech technology. The updated native audio model powers live voice agents that can handle complex workflows, follow detailed user instructions more reliably, and maintain smoother multi-turn conversations by better recalling context from previous turns. It is now available across Google AI Studio, Vertex AI, Gemini Live, and Search Live, enabling developers and products to build interactive voice experiences such as intelligent assistants and enterprise voice agents. In addition to the real-time voice improvements, Google enhanced the underlying Text-to-Speech (TTS) models in the Gemini 2.5 family to offer greater expressivity, tone control, pacing adjustments, and multilingual support, so synthesized speech feels more natural.
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38
Sonant
Sonant
Sonant is an AI receptionist built exclusively for property & casualty insurance agencies, enabling them to convert routine inbound calls into real revenue without adding staff. It provides 24/7 personalized, human-like voice interactions, instantly recognizes callers, captures quote or servicing requests, schedules appointments, routes calls to agents when needed, and automatically summarizes conversations to feed into agency systems. Sonant is multilingual (even within a single call), scales concurrently across many calls, and integrates with major Agency Management Systems (AMS) like EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, Zywave, InsuredMine, and others, as well as calendars and automation tools. It’s optimized for ultra-low latency and is “tuned” for insurance workflows, with guardrails that prevent it from discussing detailed coverage. -
39
ConnexAI
ConnexAI
ConnexAI's advanced AI agent utilizes our proprietary Athena LLM to adapt to your CX needs. Leverage AI Agents to automate repetitive tasks, handle complex inquiries, and provide instant, round-the-clock support, freeing up much-needed financial resources to be critically redistributed. AI Agent optimizes interaction handling, inquiry servicing, and freeing your users to focus their time on the most sensitive interactions. Revolutionizes customer interactions with human-like, efficient communication, setting a new standard unparalleled when using chatbots. Dramatically reduces time and admin costs by ensuring that each interaction is handled promptly and effectively. Train your AI agents with ease by preloading them with contextual information and documentation, creating a highly knowledgeable, contextually savvy workforce. AI agent operates round-the-clock, increasing CSAT by ensuring customers receive timely assistance and information. -
40
smallest.ai
smallest.ai
Smallest.ai is a real-time AI platform designed to deliver hyper-personalized voice experiences with minimal latency and high scalability. Its flagship products, Waves and Atoms, enable users to generate human-like AI voices and deploy real-time AI agents for customer interactions. Waves offers ultra-realistic text-to-speech capabilities, supporting over 30 languages and 100 accents, with sub-100ms API latency for instant voice generation. It also features instant voice cloning, allowing users to replicate any voice with just a 5-second audio sample, making it ideal for personalized branding and content creation. Atoms provides AI agents capable of handling customer calls, offering seamless, natural-sounding conversations without human intervention. Both products are designed for easy integration, offering scalable APIs and Python SDKs to facilitate deployment across various platforms.Starting Price: $5 per month -
41
Leaping AI
Leaping AI
Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.Starting Price: $1000/month -
42
NextLevel.AI
NextLevel.AI
NextLevel.AI is a set of human-like, fully adaptable AI voice agents that optimize workflows, enhance customer experiences, and deliver deep, actionable insights. Whether for enterprises, startups, or small businesses, this powerful solution streamlines complex processes, allowing companies to focus on what matters most: growth and innovation. What sets NextLevel.AI apart? - Conversational AI - Omnichannel Reach - AI-Powered Automation - Real-Time Data Analytics - Seamless Business Integration - Customizable AI Models With artificial intelligence becoming an essential driver of business success, SPsoft aims to bridge the gap between innovation and usability with NextLevel.AI. Designed for a variety of industries such as finance, healthcare, retail, insurance, eCommerce, and more, this platform delivers scalable, intuitive AI voice agents that redefine efficiency.Starting Price: $900/month -
43
Amazon Nova 2 Sonic
Amazon
Nova 2 Sonic is Amazon’s real-time speech-to-speech model designed to deliver natural, flowing voice interactions without relying on separate systems for text and audio. It combines speech recognition, speech generation, and text processing in a single model, enabling smooth, human-like conversations that can shift effortlessly between voice and text. With expanded multilingual support and expressive voice options, it produces responses that sound more lifelike and contextually aware. Its one-million-token context window allows for long, continuous interactions without losing track of prior details. It supports asynchronous task handling, meaning users can continue speaking, change topics, or ask follow-up questions while background tasks, such as searching for information or completing a request, continue uninterrupted. This makes voice experiences feel more fluid and less bound by traditional turn-based dialog constraints. -
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PlayAI
PlayAI
PlayAI is a voice intelligence platform that enables businesses to create highly realistic, human-like AI voices for a variety of applications. The platform provides tools for building voice agents that can be deployed across web platforms, mobile apps, and phone systems. PlayAI's voice models are designed to sound fluid and emotive, enhancing customer support, personal assistance, and even front desk interactions. With flexible deployment options, the platform supports applications like voiceover creation, podcasts, and more, making it an ideal solution for companies looking to integrate conversational AI into their services. -
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Rossy AI
Rossy AI
Rossy AI is a smart AI voice agent platform built to handle incoming business calls with natural, human-like conversation. It speaks directly with callers to answer questions, confirm details, book appointments, and collect lead information without delays or interruptions. Instead of relying on staff to manage every call, Rossy AI takes care of routine phone interactions smoothly and professionally, ensuring callers always feel heard. It helps businesses stay available at all times, reduces missed calls, and keeps communication consistent even during busy hours or after office time. With clear speech and realistic responses, Rossy AI creates a reliable calling experience that feels personal while saving time, improving efficiency, and allowing teams to focus on more important tasks. -
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Uservox
Uservox
Uservox.ai is an AI voice automation platform to transforms customer engagement. It automates routine voice conversations, letting teams focus on high value interactions. The AI voice agents sound natural, understand context, and handle real customer interactions across multiple languages, managing Level 1 support, lead qualification, payment reminders, feedback collection, and CRM updates without human intervention. The platform captures every call and lead while providing actionable insights into customer behavior and increasing operational efficiency. Unlike traditional IVRs, this delivers a completely human like experience, understanding intent, tone, and emotion, while being available 24/7. Businesses handling high call volumes can automate up to 80% of routine interactions, reduce operational costs, scale their reach, and improve efficiency while delivering a real conversational experience that customers trust. -
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Toma
Toma
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows. -
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OttrCall
OttrCall
OttrCall is an AI-powered outbound voice calling platform built for modern sales and operations teams. Our natural-sounding voice agents can automate cold calls, follow-ups, appointment reminders, lead qualification, and more — no manual dialing, no burnout. OttrCall helps small to mid-sized businesses streamline outbound workflows across industries like real estate, finance, hospitality, and healthcare. With quick setup, multi-stage pipeline support, and real-time call summaries, OttrCall replaces traditional call centers with always-on, cost-efficient automation. Whether you're nurturing leads or re-engaging dormant customers, OttrCall delivers consistent, scalable conversations — without sounding like a bot. 💡 Highlights: -AI voice agents for outbound calls -No-code setup with full call automation -Human-like speech, not robotic -Ideal for sales, ops, and support teams -Real-time summaries and CRM-ready dataStarting Price: $150/month/1000 minutes -
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CXFirst.ai
CXFirst.ai
CXFirst.ai is a next-gen customer experience platform designed to simplify and enhance support operations across every channel — from voice and chat to email and social messaging CXFirst.ai unifies all customer touchpoints into one intuitive, AI-powered interface built for speed, scale, and service excellence. Our flexible Self-Serve and AI+HI (Human Intelligence) models empower support teams to deliver personalized, consistent, and context-rich experiences — every time. With built-in AI Voice Agents, AI Chat Agents, and AI-powered Auto QA, CXFirst.ai automates routine tasks, ensures consistent quality, and accelerates resolution times. Its advanced conversation intelligence helps identify and flag critical interactions in real time. By combining robust automation with real-time insights, CXFirst.ai boosts agent productivity, reduces training time, and drives overall customer satisfaction — transforming support teams into a true engine engine of brand loyalty. -
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Hostcomm
Hostcomm
Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.Starting Price: £45/month
