Best Patient Experience Software

Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.

Updox is healthcare complete communications platform to help enhance your patients' experience, boost office productivity, and drive profitability. Take advantage of one solution or all we have to offer: Electronic Fax, Secure Texting & SMS, Telehealth Video Chat, Patient Reminders, Electronic Forms, and Broadcast Messaging - all from one online location. We integrate with 150+ EHR/EMR platforms to save you time, money and energy. With one powerful inbox, you can easily manage documents and collaborate internally and externally to get more done in your day. Updox provides healthcare practices, LTPAC facilities, pharmacies, and Health Systems with an easy-to-use, HIPAA-compliant platform with a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue.

End-to-end practice management and revenue cycle solutions. From patient intake to getting paid, pMD has all the software and services you need to run your medical practice. With fewer systems involved, there's less room for errors and inefficiencies. Use all of the features pMD has to offer, or we can integrate seamlessly with your existing systems. A comprehensive and secure communication strategy means fewer gaps in care and a better patient experience. Delivering the best possible care means having a standardized communication channel to connect about and with your patients. We make sure all the important patient information is accessible in one place, saving you valuable time when you need to access it. pMD offers the comprehensive, integrated, and HIPAA-compliant telemedicine platform solution health care providers need to provide unparalleled patient care. Explore all the easy-to-use telehealth software app offers and get pMD telemedicine for your practice and patients.

Osmind simplifies mental health treatment workflows and improves the patient experience. Our platform is an all-in-one solution that saves you time and maximizes your impact, all at an affordable price. Stop wasting time on a complex EHR that requires endless clicks and extensive workflows. Osmind was built by psychiatrists with mental health practices in mind. The Osmind EHR is ready for the breakthrough mental health treatments of tomorrow. Easily manage medications, and administer interventions like TMS, ketamine, SPRAVATO®, or psychedelic medicine. Provide a modern patient experience that improves patient engagement and satisfaction. Your patients will have access to an easy-to-use mobile app to track their progress, securely communicate, and submit out-of-network claims. Run your practice your way with flexible scheduling, virtual visits, and payments all in one place. Reduce your overhead and improve cashflow, so you can get back to focusing on your patients.

BloomText is an easy-to-use texting platform that streamlines your communication workflows while simultaneously improving the patient experience. Send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address, without the need for them to download an app or remember a password. Capture information from patients, such as their insurance cards. You can also send images, documents, and links, directly to their phone via SMS. Chat with your colleagues about your patients and clients. Get read receipts and notifications for every message, and stay in the know about who is communicating with your patients. Send a mass text message to a group of contacts, all at the same time. Watch in real-time as the messages are sent out, and you can even pause or slow down the speed if needed.

Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Secure messaging, remote monitoring and video visits, all on one platform. Klara’s powerful patient communication platform unifies all patient workflows in one place. Automate key patient touchpoints and streamline workflows for all visit types to create a 5-star-worthy patient experience. Connect with your patients remotely using secure messaging and video visits that work together as one seamless experience. No login, email, or app download required for patients. Allow patients – new and old – to chat your staff straight from your website. Increase appointment bookings and capture patient demand 24/7. Digitize your forms so patients can complete them using their own devices. Requests are delivered by text to ensure patients actually see the message and sign the forms quickly. Messages are automatically routed to shared inboxes, where multiple team members can respond to questions or pick up tasks that are relevant to their specific team.

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience.

Steer Health is the only platform that manages patient experiences from acquisition to loyalty. Deliver personalized patient communication experience that's convenient for them and efficient for you. Give your customers that warm, personalized feeling with every conversation, day or night. Connect the marketing, growth, access, operational, clinical, and financial pathways to attract, guide, and retain patients. Obtain 2-3x more bookings with always-on conversational AI-enabled voice, chatbots, smart triages, referral automation, and integrated ER, ambulatory, and hospital workflows. Steer lightens the workload while doing some heavy lifting for your business. Our AI-fueled patient experience and growth platform automate repetitive tasks such as eligibility checks, referrals, payments, and patient intake. Built-in shared inboxes make collaboration effortless, even with teams working far apart.

Buzz has been developed with the healthcare professional in mind. Buzz Medical Messenger is feature-rich to dramatically improve the efficiency of your communication. Create a secure and trusted network of healthcare professionals and staff who are part of your daily workflow. Create groups/teams that mimic your normal workflow allowing for information to be shared seamlessly and efficiently. Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals. Buzz has a strong track record in medical clinics & hospitals as well as home health, physical therapy, and other agencies handling the transition of care. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.

Telmediq’s Healthcare Communications Hub (HCH) integrates with your hospital’s clinical, IT, and telecom systems to unify communications and streamline care coordination. The ultimate result of quick and error-free communication is improved patient experience and safety as well as savings for your clinicians and supporting staff. The following integrations are supported by the Telmediq HCH. Clinicians waste countless hours on very basic and redundant EHR activities such as finding available workstations, logging into the EHR, checking the status of test results, finding care team members, and taking clinical notes. Many of these tasks can be easily done from a mobile device without the need to log into the full EHR interface. Receive critical test results, updates and order notifications as soon as they are entered into the EHR.

Zebra Doctor not only offers online appointment scheduling, increased patient intake, digital reputation management, and an exceptional patient experience; but it also helps innumerable patients as well, to find the appropriate healthcare provider, access online reviews and informative content, along with the facility of booking an appointment online. We cover all medical industries, from Primary Care and Medical Spas, to Dental Care and everything in between - we offer: Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms With our focus directed towards Practices, Patients, Processes, & Technology - We’re a constantly improving, turnkey healthcare solutions provider that has revolutionized patient engagement and experience by bringing doctors & patients closer than ever; with facilities such as: Easy & instant communication Seamless televisits Real-time online scheduling Secure chats Email & text reminders

Empower care teams with a streamlined, role-based communication solution to improve patient care and staff satisfaction. Communication breakdowns negatively impact patients, staff, and the stability of your organization. Reduce the time care teams spend coordinating care internally and externally through real-time access to accurate data. Improve clinical workflows and throughput by enhancing communication in areas that facilitate admission, transfer, and discharge with all care teams using one unified communication platform. Mobilize code teams faster, armed with real-time patient data, to start collaboration at the initial point of activation, expediting critical care delivery. Enhance collaboration and patient experience by accelerating communication across all care points: ambulatory, acute, and post-acute care.

The CareEco Engine - a proprietary, data-driven AI platform - scans patient medical records using AMA guidelines to identify care opportunities. CareEco automatically contacts the patient via SMS or email to schedule an appointment directly from their phone. This leads to more booked appointments, improved patient health, better patient experience, and increased practice revenue. CareEco’s automated messaging capability, scheduling portal, and payment gateway lets your patients book (and pay for) more appointments at your practice. That way, your staff can focus on patients — not paperwork. CareEco proactively engages your patients to keep them in your network. Easy scheduling for patients means less friction in accessing healthcare.

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.