Page 7 | Compare Business Software for Jira Service Management: April 2026 Reviews & Comparison

ADONIS BPM Suite

The BOC Group

ADONIS BPM suite is users' best-rated tool for process management, analysis and optimization, trusted by SMEs and large corporations worldwide. It helps you transform your business and create competitive advantage by streamlining processes, enhancing operational efficiency, boosting transparency and creating a customer-centric organization. You can start creating your digital twin with ADONIS already today, as the cloud-based ADONIS:Community Edition is available for free. ADONIS Business Process Management suite is perfectly equipped to accommodate all your business needs. ADONIS offers: - Process Management - Quality Management & Operational Excellence - Digitalization & Automation - Journey Management & Ideation - Audit & Compliance - SAP/ERP Integration

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SD Elements

Security Compass

SD Elements (SDE) helps AppSec teams keep up with rising development demands by defining the exact security requirements a project needs early, often cutting review time by 30–50%. As a Security by Design platform, it identifies risks during planning and architecture—when fixes are fastest—and turns them into clear, standards-mapped requirements developers can use. SDE evaluates architecture, data sensitivity, and regulatory needs to generate the right controls with concise implementation guidance. This allows small AppSec teams to support security across 100+ applications without adding headcount while ensuring consistent, standardized requirements across teams and products. The platform integrates with Jira, CI/CD pipelines, and other dev tools so security tasks align with delivery workflows. Directors gain visibility into requirement coverage, security posture, and audit readiness, making it easier to reduce risk, track progress, and report to leadership.

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Sinergify

Grazitti Interactive

Salesforce®-Jira® Connector. Integrate standard and custom Salesforce objects with Jira to strengthen cross-functional collaboration and deliver top-notch customer experience. Accelerating Marketing Automation. Transforming your Marketing Automation Platform to drive maximum ROMI. What We Do? Data Science Specializing in next-gen business analytics to help you with better decision-making Web Development Developing innovative and responsive web assets to drive maximum business value. Design. Creating beautiful, intuitive UX/UI’s for all your web and marketing assets. Marketing. Streamlining your marketing initiatives to a revenue driver in an agile, offshore model. CRM. Optimizing CRM to help you foster new customer relationships and ways of communication. Communities. Transforming the way you connect with your customers, partners, employees and prospects. Select Grazitti as Your Trusted Partner Agile Delivery. Our designers, developers, quality analysts

Starting Price: $3999 per year

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RadiantOne

Radiant Logic

Make identity a business enabler with a unified platform that transforms your existing infrastructure into a resource for the entire organization. RadiantOne is the cornerstone of complex identity infrastructures. Harness your identity data with intelligent integration to drive better business outcomes, improve security and compliance posture, increase speed-to-market, and more. Without RadiantOne, companies must rely on custom coding, rework, and ongoing maintenance to make new initiatives work with existing environments. Expensive solutions can’t be deployed on time or on budget, negatively impacting ROI and causing employee frustration. Identity frameworks that can’t scale waste time and resources, with employees struggling to deploy new solutions for users. Rigid, static systems can’t meet changing requirements, leading to duplicate efforts and repeated processes.

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Copado

The first DevOps Value Stream Platform for Salesforce. Learn more about Copado’s transformative Winter ’21 release. Copado DevOps delivers a continuous stream of value from your cloud platform to your business’s bottom line. Build release pipelines to deploy Salesforce metadata and seamlessly synchronize all of your orgs. Simplify sprint and feature planning with user stories, epics and integrations with Azure DevOps, Jira and more. Leverage built-in quality gates and testing automation to improve quality and ensure compliance. And do it all on the secure, trusted Salesforce Platform. Measure and monitor with DevOps 360 Analytics and continually improve agile adoption and processes with Value Stream Maps. Our flexible architecture allows you to work with the version control, ALM and automation tools you already use. With the #1 Native DevOps solutions for Salesforce, teams see value in weeks, not months or years.

Starting Price: $10,000 per year

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ProForma

ThinkTilt

The user-friendly form and checklist builder for Jira. ProForma empowers teams to control the way they collect information in Jira issues; build and design forms based on business needs. Compatible with Jira Service Management, Jira Core and Jira Software, ProForma removes the necessity of creating custom fields. It also works across Cloud, Server and Data Center. Build dynamic forms for Jira to collect the information you need without having to spend time assembling complicated custom field configurations, making administration simpler and the process more accurate. Let our forms do the work for you. Form validation ensures complete data. Use automation rules to add forms to issues, transition issues or prevent transitions. Dynamic fields make life easier for your users. ProForma is a great extension for Jira Service Management. Use forms with dynamic fields, validation to improve the requests.

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Scroll Versions

K15t

Scroll Versions enables you to write, manage, and publish documentation in Confluence. Plan, author, and release great documentation, even for feature-rich, fast-changing products. With Scroll Versions you can manage and author multiple versions of your documentation in a single space. Add or update docs pages, and publish the latest version instantly when the product is released. Make your Confluence content available with a few clicks. Just select your version, variant, and language to be published to a new or existing space. You can even publish to another Confluence system. With Scroll Versions you can use duplicate page titles within a single space. You can also rename a page without breaking links, as the link is detached from the page title. Scroll Versions enables you to manage different product variants in a single space. Space Admins can define product variants on space-level and Authors can later define which content applies to which product variant.

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ADOIT

BOC Group

ADOIT Enterprise Architecture suite is users' best-rated tool for deriving data-driven insights and architecture analysis, trusted by SMEs and large corporations worldwide. ADOIT helps you to make smart and fast decisions, manage digital portfolios, discover cross-functional dependencies and drive growth. ADOIT is intuitive, powerful, and flexible. It is the ultimate way to do EA. You can start building your digital twin already today, as the cloud-based ADOIT:Community Edition is available for free.

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LOGIQ

LOGIQ.AI

LOGIQ.AI’s LogFlow provides centralized control of your observability data pipelines. As data streams arrive, they are automatically organized and optimized for your business teams and knowledge workers. XOps teams can centralize data flow management, gain data EPS control, and increase data quality and relevance. Built on any object store, LogFlow’s InstaStore enables infinite data retention and on-demand data replay to any target observability platform of your choice. Analyze operational metrics across applications and infrastructure and gain actionable insights that help you scale with confidence while maintaining high availability. Fuel business decisions and better user experiences by collecting, transforming, and analyzing behavioral data and usage patterns from business systems. Don’t let new attack techniques catch you off guard. Detect and analyze threat patterns from multiple sources and automate threat prevention and remediation.

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Bocada

Bocada offers a single dashboard for automated backup operations oversight, asset protection, and compliance reporting. Backup Monitoring: Track past and current backup performance trends with built-in, highly configurable reports. Save preconfigured report templates, schedule them to run at your desired cadence, and automatically distribute them to key stakeholders. Compliance Oversight: Create backup audit reports for any period, geography, server group, or backup product in minutes.. Enjoy a wholly independent solution to show auditors that you meet key data protection metrics. Asset Protection: Safeguard valuable resources across your IT environment with automated unprotected asset discovery, failure alerting, and unusual backup behavior detection. Stay one step ahead of issues impacting data restorability. Workflow Automation: Remove tedious, manual touch points out of your remediation workflows with automated failure ticketing and built-in issue identification.

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MoboRaptors

BugRaptors

MoboRaptors is a hybrid mobile test automation framework that allows you to experience true automation when you need to meet your productivity goals and create mobile applications that outperform to meet all the end user requirements. Since most testing teams have to encounter issues creating test cases while aligning with the changes implemented on every release, MoboRaptors is made to streamline the software development lifecycle. It allows you to create flawless technology and quicken your automation testing initiatives.

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RaptorVista

BugRaptors

RaptorVista is one of the most advanced web test automation frameworks available in the market, simplifying the entire hassle of testing futuristic web solutions. From cutting the repetition to creating test suites, RaptorVista offers rich automation taking users close to quality engineering. Carrying the best of Modular Driven Framework, Keyword Driven Framework, Data-Driven Framework, and Behavior Driven Framework, RaptorVista becomes a necessary test automation tool. From improving the test speed to 10X to database support, robustness, and seamless integrations, RaptorVista is made to complement all the needs of web automation testing. Most importantly, it is simple to use and easy to learn framework which is open to customize as per the requirement. All in all, if you are looking for a web test automation framework that supports different operating systems or browsers, and integrates well with defect-tracking systems, RaptorVista is made for you.

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Prancer

Large-scale cyber assaults occur regularly, and most security systems are reactive to eliminate intrusions. Prancer’s patented attack automation solution aggressively validates your zero-trust cloud security measures against real-world critical attacks to harden your cloud ecosystem continuously. It automates the discovery of cloud APIs across an organization. It offers automated cloud pentesting, enabling businesses to quickly identify potential security risks and vulnerabilities related to their APIs and minimize false positives with correlated risk scoring. Prancer auto-discovers enterprise resources in the cloud and find out all the attack surfaces at the Infrastructure and Application layers. Prancer engine reviews the security configuration of the resources and correlates data from different sources. It immediately reports back all the security misconfigurations and provides auto-remediation.

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Autymate

Our one-time, no-code integrations work with 200+ of the world’s biggest platforms. From HR and payroll to managing customers and vendors, you can connect everyone with everything without lifting a finger. We made our interface so intuitive that it looks like you are doing the automation within QuickBooks itself. Seamlessly integrate QuickBooks and your accounting systems, eliminating data entry and boosting your team's productivity. Make accounting effortless for your franchise business. Stay ahead of your competition and make your customers stay longer with a white-labeled accounting automation app. Connect your enterprise's most complex systems in one easy workflow and automate all the busy work in between. Seamlessly integrate QuickBooks and your accounting systems, eliminating data entry and boosting your team's productivity. Your accountants can do what they love doing and work on more meaningful tasks that have a more significant impact.

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Cardinal

Pull in any customer and prospect feedback you have, manually or automatically. Extract who wants what, when, and how important it really is for them, discover blockers, low-hanging fruits, last requests, or common needs. Group features into initiatives and under key impact areas, see how the whole picture comes together, & prioritize features in their context. Understand current and future ARR—new, kept, or churned while having a clever calculation based on requests and their importance in a customer's deal value. Get features status and dates auto-synced from their source of truth.

Starting Price: $400 per month

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Quickwork

Enterprises use Quickwork to build simple and complex workflows, create and publish secure APIs, and manage conversational interactions with customers, employees, and partners to provide a great user experience. Quickwork provides an all-in-one platform with the tools and services you need to build powerful & scalable integrations, serverless APIs, conversational experiences, and a lot more. Simply drag and drop the applications you wish to use to build powerful integrations without writing a single line of code. Choose from 1,000s of business, consumer, AI, analytics, messaging, and IoT apps to create an automated workflow you can imagine. Convert any workflow into an API with Quickwork’s single-click API management. Share your APIs securely with built-in authentication mechanisms and scale elastically with our serverless infrastructure. Build and manage real-time conversational and messaging workflows with human agents, chatbots, and IoT devices across multiple channels.

Starting Price: $20 per month

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Truto

Truto is built to be declarative from the ground up. You can add new and customize every existing Integration and Unified API that we provide. Play around with the product without having to plug in your real accounts. We provide sandbox accounts for all the integrations that we support. We believe that the best developer experience is achieved by hand-crafting SDKs. We understand how frustrating it is when the API and documentation differ like oranges and apples. Truto offers options to store data in a region of your choice. Push data from third-party APIs directly to your database. Truto offers support for vector databases too. With self-hosting options, data will never leave your virtual private cloud. With advanced user management, control access for team members.

Starting Price: $125 per month

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Startdeliver

Most tools used by customer success are either made for sales or way too complicated. Startdeliver makes it easy to monitor customer health, manage projects, and automate workflows without the added complexity. See data on customer health based on usage, feedback, and open support tickets. Get reports on how well your team is performing and share them easily with management. Every interaction a customer has with your company is part of their journey; many companies leave this to chance. With Startdeliver you do the opposite, you take charge and drive the process. Keep track of all users and stakeholders as the journey evolves. Manage and drive a proactive retention process. Measure and get actionable insights from all your data and manage all interactions with your customers. Deliver the desired outcome to your customers in a deliberate way with journeys. Scale your customer interactions with automation IQ. Get started with documentation, tutorials, and a free sandbox workspace.

Starting Price: €695 per month

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Multiplier

Multiplier is an identity governance and access management platform designed to embed seamless access request and provisioning workflows directly within Jira Service Management. It enables IT and security teams to automate approval processes, reduce manual provisioning, and enforce least privilege access at scale. Users can self-serve access requests through an internal app store integrated into Jira, improving employee satisfaction and speeding onboarding. The platform supports just-in-time access, allowing time-restricted permissions for applications and roles. Multiplier also automates quarterly access reviews to streamline audits and compliance with standards like SOC2 and ISO 27001. Its no-code workflow builder and integrations with major identity providers make it easy to manage user access, roles, and certifications centrally.

Starting Price: $5/month/user

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Support Fusion

Support Fusion is a zero-code integration platform built for Managed Service Providers (MSPs) who work with enterprise clients. Our software automates ticket sync between ITSM platforms (like ServiceNow, Jira, Zendesk) and MSP PSA tools (like ConnectWise, Autotask, HaloPSA). We enable bi-directional syncing of tickets, statuses, comments, and attachments - so both sides stay up to date without double handling. MSPs save hours each week, avoid SLA breaches, and get accurate reporting without manual effort. Designed for mid-to-large MSPs serving enterprise accounts, Support Fusion eliminates rework and unlocks growth by turning support data into structured service intelligence. Get started in minutes with prebuilt connectors and guided setup - no custom scripts or development needed.

Starting Price: $500

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Realm

Realm is an AI-powered knowledge and workflow platform designed for revenue teams, enabling instant access to company knowledge, automation of RFPs and questionnaires, and creation of bespoke AI agents that handle tasks across sales, support, and product workflows. It connects to tools your team already uses, such as Slack, Notion, Jira, Confluence, HubSpot, Zendesk, Google Drive, and more, to surface answers, automate responses, and orchestrate tasks from a single unified interface. Key features include a searchable knowledge base, “Assistant” chat for real-time answers, “RFP AI” for automating RFIs, RFQs, and security questionnaires, and customizable “Agents” that can be built for meeting prep, deal reviews, deal-desk support, or support-ticket resolution. Realm emphasizes secure enterprise architecture, single-tenant deployment, data encryption at rest and in transit, permissions enforcement, and regular penetration testing.

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yasoon

yasoon is an advanced integration app that connects Jira with key Microsoft 365 tools so teams can work more efficiently without switching platforms. It links Outlook Email, Microsoft Teams, Outlook Calendar, and Microsoft To Do with Jira to unify communication, task tracking, and documentation; users can create and sync Jira issues directly from Outlook emails, view Jira boards inside Microsoft Teams tabs, let internal customers raise support tickets through a Teams customer portal, and keep Jira tasks in Microsoft To Do for a consolidated daily task view. It offers presets and templates that standardize and automate common workflows across Teams, email, and meetings, reducing repetitive setup steps and ensuring consistent communication. Administrators can configure features and automation rules to tailor integrations to project needs, and built-in automation extends Jira’s processes with Microsoft 365 actions.

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Tray.ai

Tray.ai is an API integration platform that allows users to innovate, integrate, and automate organization with no developer resources needed. Tray.io enables users to connect their entire cloud stack on their own. With Tray.ai, users can easily build and streamline processes with a specifically designed visual workflow editor. Tray.io also empowers the users' workforce with automated processes. The intelligence powering the first iPaaS that everyone can use to complete business processes using natural language instructions. Tray.ai is a low-code automation platform designed for both non-technical and technical users to create sophisticated workflow automations that facilitate efficient data movement and actions across multiple applications. Our low-code builder and new Merlin AI transform the automation process by bringing together the power of flexible, scalable automation; support for advanced business logic; and native generative AI capabilities that anyone can use.

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Halo

Halo is a robust, all-in-one-platform that combines automated data integration, visualization, and supply chain analytics, enabling organizations to grow, gain a competitive advantage, and increase customer satisfaction. With Halo, diverse internal and external data sources are consolidated into a single data warehouse, giving businesses the ability to quickly build their reports and link elements from each data source for more precise supply chain planning. Halo can be deployed on-premise, in the cloud, or in a hybrid environment.

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Cherwell Software

Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure.

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Generative Studio X by OneReach.ai

OneReach.ai

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

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Data Virtuality

Connect and centralize data. Transform your existing data landscape into a flexible data powerhouse. Data Virtuality is a data integration platform for instant data access, easy data centralization and data governance. Our Logical Data Warehouse solution combines data virtualization and materialization for the highest possible performance. Build your single source of data truth with a virtual layer on top of your existing data environment for high data quality, data governance, and fast time-to-market. Hosted in the cloud or on-premises. Data Virtuality has 3 modules: Pipes, Pipes Professional, and Logical Data Warehouse. Cut down your development time by up to 80%. Access any data in minutes and automate data workflows using SQL. Use Rapid BI Prototyping for significantly faster time-to-market. Ensure data quality for accurate, complete, and consistent data. Use metadata repositories to improve master data management.

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Abacus

Fern Software

Abacus provides a solution to financial institutions that is both comprehensive and easy-to-use. Abacus offers a cost effective, modern, fully integrated and scalable solution that will not only meet current operational requirements, but also the challenges of advancing technology, market development and product offerings.

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VIEW26

Creating Reports are cumbersome. We want to support you with our tools to fast track your way to actionable insights. We help you prepare custom dashboards, charts and reports for JIRA & Jira Service Management (Cloud/Server deployments). Drag and drop your way to actionable business insights. We provide solutions for Atlassian's development tools that empower teams to gain actionable insights easily. Charts and Report for Jira Service Management is a simple , powerful reporting tool to create custom dashboards and share them with Jira Service Desk Customers.

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Fullstory

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.

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Business Software for Jira Service Management - Page 7

Top Software that integrates with Jira Service Management as of April 2026 - Page 7

ADONIS BPM Suite

SD Elements

Sinergify

RadiantOne

Copado

ProForma

Scroll Versions

ADOIT

LOGIQ

Bocada

MoboRaptors

RaptorVista

Prancer

Autymate

Cardinal

Quickwork

Truto

Startdeliver

Multiplier

Support Fusion

Realm

yasoon

Tray.ai

Halo

Cherwell Software

Generative Studio X by OneReach.ai

Data Virtuality

Abacus

VIEW26

Fullstory