Page 6 | Compare Business Software for Jira Service Management: April 2026 Reviews & Comparison

RiskProfiler

RiskProfiler offers a comprehensive suite of products for Continuous Threat Exposure Management, addressing an organization's external attack surface. These include the Cyber RiskProfiler for cyber risk ratings, Recon RiskProfiler for External Attack Surface Management (EASM) capabilities, Cloud RiskProfiler for Cloud Attack Surface Management (CASM) that identifies actually exposed cloud resources and prioritizes risks, and Brand RiskProfiler for brand protection. Recon RiskProfiler is an advanced EASM and CASM solution with robust integrations across major cloud providers like AWS, Azure, and Google Cloud. It delivers comprehensive visibility into external cloud resources, enabling efficient identification, assessment, and management of vulnerabilities and risks. Vendor RiskProfiler is a comprehensive Cyber Risk and Vendor Risk Management solution that delivers company cyber risk ratings while enabling efficient sending, receiving, and validation of third-party vendor security.

Starting Price: $4999

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Cyble

Cyble is a leading AI-native cybersecurity platform that delivers intelligence-driven defense to help organizations stay ahead of evolving cyber threats. Powered by its Gen 3 Agentic AI, Cyble offers autonomous threat detection, real-time incident response, and proactive defense mechanisms. The platform provides comprehensive capabilities including attack surface management, vulnerability management, brand protection, and dark web monitoring. Trusted by governments and enterprises worldwide, Cyble combines unmatched visibility with scalable technology to keep security teams ahead of adversaries. With advanced AI that can predict threats months in advance, Cyble helps reduce response times and minimize risks. The company also offers extensive research, threat intelligence reports, and personalized demos to support customer success.

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Embedery

Provide popups at the right time to increase your newsletter subscribers and the traction around your brand. Our NoCode popup editor will make it easier to personalize your readers' experience. Ask your visitors and develop a deeper understanding of their needs, to provide a more seamless and personalized experience around your brand. Use our micro surveys and popups to gather the right information. Show first-order coupons, limited-time offers and cart abandonment popups to your potential customers to maximize sales and drive revenue. Show a subscribe popover at the bottom right of the window to appear once the reader reaches the bottom of the page, the popover will be fixed to the window. A panel to help your customers and visitors find relevant guides from your knowledge base and with an easy way to contact support.

Starting Price: $29.99 per month

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Gaspar AI

Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.

Starting Price: $4 per user per month

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Xplenty

Xplenty Data Integration

Xplenty, a scalable data integration and delivery software, allows SMBs and large enterprises to prepare and transfer data for analytics to the cloud. Xplenty features include data transformations, drag-and-drop interface, and integration with over 100 data stores and SaaS applications. Xplenty can be added by developers to their data solution stack with ease. Xplenty also allows users to schedule jobs and monitor job progress and status.

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SurveyMethods

Survey Methods

Create online polls seamlessly with SurveyMethods, a cloud-based survey software. SurveyMethods allowed users to create online surveys, email newsletters, polls, and online event registrations. SurveyMethods allowed users to create surveys for capturing customer feedback, gathering market research, evaluating employees, and more. SurveyMethods also provides users with professionally-designed survey templates for creating sophisticated online surveys. SurveyMethods is an award-winning survey tool, with powerful but easy to use features at an affordable price.

Starting Price: $12 per user per month

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xMatters

Everbridge

xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.

Starting Price: $9 per user per month

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Halo Service Desk

Halo Service Solutions

A truly unlimited service desk, delivered by experts. Connect your entire organisation under a single all-inclusive cloud platform, designed to power workflows. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Become more cost-effective with unlimited assets, items, customers, reports, mailboxes and more. With all modules included as standard you can scale your business effectively. Customers worldwide across numerous sectors rely on Halo Service Desk to drive their IT Service requirements. Currently, with 25 years experience in the industry, we partner with our clients to achieve success. Halo Service Desk is a simple, customisable, all-inclusive platform to streamline your workflows.

Starting Price: $55.00 per user per month

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DBxtra

Advisionario, S.A. de C.V.

DBxtra is a cloud-based business intelligence, reporting and dashboard solution that lets businesses create and distribute interactive web-reports and dashboards. With DBxtra, businesses need not have any knowledge of SQL, programming or web technologies to design, deploy, and manage ad-hoc reports. The platform has all your reporting needs covered. DBxtra can be taken on a test drive for 30 days.

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Astera ReportMiner

Astera Software

Astera ReportMiner is a data extraction platform that provides users with a complete solution for end-to-end data integration and ingestion. With ReportMiner, users are able to free business data that is trapped in TXT, PDF, DOC, and other types of document files. ReportMiner also features business rules-based data quality verification, data cleansing, data transformation, and loading into a wide range of database platforms.

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Instabug

Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have seamless two-way communication with users or testers while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Expand your mobile team's understanding of performance and user experience to enable faster fix times, precise performance metrics and error prioritization. With visibility into 100% of user sessions, quickly prioritize to focus on the issues that matter most to you and your user’s experience. Quickly integrate instabug to your apps with a single line of code. Instabug enables your team to find the balance between new feature development and stability.

Starting Price: $83.00/month

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Slemma

Plug-N-Play Dashboards not enough? Work off an instant dashboard or start from scratch. Slemma’s powerful editor allows users to build, filter, and edit charts effortlessly. Slemma developers have generated a gallery of Dashboards that are built specifically off your data source integration. Set yourself up for success or build your own dashboard templates to share internally or with clients. With full white label options, Slemma allows users with this feature to full brand the Slemma application as their own. Colors, Logos, Dashboards, and custom URL. Dynamic Filtering is Slemma’s core client reporting feature. It allows you to have a single dashboard or dataset that is shared with all your clients. Each client will only see the data that pertains to them making it totally personalized to each customer’s business. Allow your users to enjoy branded Slemma dashboards right from within your website or application.

Starting Price: $29 per user per month

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Exalate

Exalate empowers your teams to collaborate seamlessly and effortlessly across internal departments and company borders. As the most flexible synchronization tool available, Exalate connects your Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and other work management systems, ensuring smooth data flow and harmonized processes. Effortlessly synchronize your data between different tools and platforms, eliminating data silos and streamlining your workflows. With Exalate, your teams can work as one cohesive unit, regardless of the tools they use, enabling better collaboration and increased productivity.

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Gliffy

Perforce

Gliffy is a versatile, cloud-based diagramming tool that enables users to create a wide range of visuals, including UML diagrams, flowcharts, wireframes, and more. Its intuitive drag-and-drop interface allows for seamless diagram creation directly within popular platforms like Confluence and Jira, enhancing collaboration and streamlining workflows. Gliffy supports real-time collaboration, enabling multiple users to edit and comment on diagrams simultaneously, which fosters efficient teamwork and ensures that all stakeholders are aligned. The platform offers a comprehensive library of shapes and templates, catering to various industries and use cases, from software engineering to business process modeling. Users can export diagrams in multiple formats, such as PDF, JPEG, PNG, and SVG, facilitating easy sharing and integration into other documents or presentations. Gliffy is SOC 2 Type II compliant.

Starting Price: $7.99 per month

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ScrumDo

ScrumDo is a powerful work management platform and continuous improvement engine. We make it easy for teams and entire organizations to adopt modern workflow management processes (like Scrum, Kanban, Scrumban, SAFe and others) for better business outcomes. The best way of working is the one that satisfies the needs of the business and the people doing the work. Rather than forcing users to change the way they want to work in order to leverage the capabilities of the tool, ScrumDo lets users change the way it operates to improve their capabilities of the user. Delivery teams and functional business areas can design and continuously adapt their work processes as they deem best without breaking visibility and insights into the overall flow of work to which they contribute. If connecting ScrumDo with other tools you use will help generate new insights or otherwise improve your performance, our API and supported integrations make it easy to create information.

Starting Price: $14.99 per month

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Startquestion

Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.

Starting Price: $49 per user per month

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EnjoyHQ

UserTesting

Everything you need to build an effective research system. Centralize all your research data, improve collaboration, standardize your research process and share insights easily. Keep your classification system organized. Manage tags, properties and labels easily. Data security and privacy compliance. Trusted by private and public companies all over the world. Analyze your data and build helpful reports. Connect the dots between insights. Find anything in seconds. Hundreds of filters at your fingertips. AI powered search that works. Standardize your research practice by building templates that everybody can use. Empower more people to do better research. Deep integrations that give you real superpowers and access to customer feedback easily and say goodbye to complicated Zapier workflows. Upload files of all sizes and formats with no additional charges. Turn your audio or video recordings into timestamped transcripts. Get instant visibility of who’s engaging with insights.

Starting Price: $25 per month

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Unito

Unito is a no-code two-way integration solution that can connect your apps and automate your workflows in minutes. Go beyond Zapier with deep two-way automations that cover more use cases, sync more fields, and keep all your tools updated in real-time. Unlike most other integration solutions, Unito doesn’t use trigger-based automations. Each integration supports two-way syncing, which means that any changes in one tool will be reflected in the other tool (and vice versa). That way, you’ll know you’re working with up-to-date information at all times. Sync entire databases, transfer historical data, and build customizable rules to determine exactly what information you want to sync. Unito currently supports: Airtable, Asana, Azure DevOps, Basecamp, Bitbucket, ClickUp, Favro, GitHub, GitLab, Google Sheets, HubSpot, Intercom, Jira, Jira Service Desk, MeisterTask, monday-com, Notion, Salesforce, Slack, Smartsheet, Teamwork, Trello, Wrike, Zendesk, Zoho Projects

Starting Price: $10.00/month

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FAT FINGER

SEE Forge

Drag & drop digital procedures that drive operational excellence. Build and deploy enterprise-grade mobile procedures in seconds. Easily create unlimited smart procedures to convert your existing paper checklists to digital forms with no code. Complete inspections from any device, no internet connection required. Streamline your processes by guiding users with smart logic and active alerts. Generate valuable actionable insights from your data using AI. Export professional PDF & Excel inspection reports to provide answers fast. Connect your existing systems to push and pull data in real time. Easy drag-and-drop builder empowers anyone to create digital procedures in seconds. We empower EVERYONE to initiate and create positive change. "No-Code" not "Low-Code" means anyone can turn challenges into profits. The only way to keep up with the speed at which the world moves today is to empower everyone from the front-line worker to the executive.

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BigPanda

Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.

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Black Duck

Black Duck, part of the Synopsys Software Integrity Group, is a leading provider of application security testing (AST) solutions. Their comprehensive portfolio includes tools for static analysis, software composition analysis (SCA), dynamic analysis, and interactive analysis, enabling organizations to identify and mitigate security vulnerabilities throughout the software development life cycle. By automating the discovery and management of open-source software, Black Duck ensures compliance with security and licensing standards. Their solutions are designed to help organizations build trust in their software by managing application security, quality, and compliance risks at the speed their business demands. Black Duck empowers businesses to innovate securely and deliver software with confidence.

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Chat for Jira Service Management

Appfire

Chat with your customers and handle their requests in real-time. Seamlessly integrate live chat with issues and support requests in Jira. Chat with your customers directly from Jira Service Management ticket. Using a chat widget on your customer portal or a web site, you can chat with your customers in real-time and seamlessly turn these conversations into Service Management requests and comments. Customer's messages are saved as comments in the Service Management requests. Customer sees your public comments as messages in the chat, providing a seamless integration between conversations and issues. Live updates of Service Management request queues with issues created from chat messages. Supporters can determine when they are visible as online. Your customers know when you are available for chatting. Monitor request queues and team's availability with our chat tool for Jira.

Starting Price: $10 one-time payment

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IdRamp

idRamp

Turn your digital identity strategy into a business asset, not a liability. Stop spending time, money, and headcount replatforming insecure identity technology. Simplify authentication complexities with decentralized zero trust Identity from Idramp. Bring order to your identity management chaos. Accelerate delivery of services to meet the speed of business. Eliminate expensive platform upgrade projects with rapid modular deployment. Relieve the pain of bespoke integration with rapid integration that automatically interoperates with existing infrastructure. Tailor your customer experience with a modular architecture that eliminates vendor stack lock-in. Add zero trust identity with automated security policies and adaptive access controls. Control extensible ecosystems with state of the art data protection. Never trust but always verify that your applications and people are safe.

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Assets and Inventory Plugin for Jira

Appfire

With our dedicated mobile apps for Android and iOS you can run inventory checks and automated operations for your assets on the go. Provide frictionless access to asset resources for your employees. Allow them to browse, check-out or check-in shared assets, equipment or tools. With customized asset properties, user synchronization and improved label printing, your asset database in Jira can be up-to-date and useful in a number of scenarios involving physical assets, Jira users and issues. Flexible and customizable CMDB with advanced search capabilities. Manage assets, equipment and tools in Jira and Jira Service Desk. Track what, who, where, how long, and all the meticulous in-between details of your assets with ease. Asset management in one place, in Jira. Track, manage and report your assets in Jira and Jira Service Desk. Keep the key stakeholders informed and proactively inform them with scheduled custom reports and email notifications.

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Sensu

Sensu is the future-proof solution for multi-cloud monitoring at scale. The Sensu monitoring event pipeline empowers businesses to automate their monitoring workflows and gain deep visibility into their multi-cloud environments. Companies like Sony, Box.com, and Activision rely on Sensu to help deliver value to their customers faster and more reliably. Founded in 2017, Sensu offers a comprehensive monitoring solution for enterprises, providing complete visibility across every system, every protocol, every time — from Kubernetes to bare metal. Built by operators, for operators, open source is at the heart of the Sensu product and company, with an active, thriving community of contributors.

Starting Price: $600.00/month

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CustomerSuccessBox

CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor

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Mr Wolf

BlueSoft

Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.

Starting Price: $7800 per year

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Metric.ai

Measured Analytics

Ditch the spreadsheets and make finance a team habit. Metric.ai provides a single source of truth for all your financial data. Set project budgets, calculate costs, and recognize revenue with complete confidence. Get an up-to-date view of profit, utilization, effective bill rates, capacity, and more. Uncover over 100 service-specific KPIs and create custom metrics for enhanced decisions. Categorize projects and employees into departments, roles, offices, and more to reflect organization structure with unique metrics for each tag. Create more accurate forecasts with key metrics like revenue recognition, multi-currency, financial closures, and historical changes all in one place. Bring more predictability into your planning process. Get notified of potential risks and uncover actionable insights as to why actuals deviate from forecasts. Plan revenue, costs and profit based on project and resource plans. Account for changes in realtime.

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HYCU

HYCU, Inc.

HYCU is dedicated to providing data protection as a service. Their principal aim is to simplify the process of data mobility and safety for businesses without the stress of handling and expanding backup systems. HYCU's offerings cater to the current and future needs of a company's technological stack while promoting simplicity in its engineering. The primary focus is on the operators managing data. By discarding the complexity, risk, and expensive nature associated with traditional solutions, HYCU aims to streamline data protection, making the business environment more secure. A high priority is placed on customer satisfaction, as evidenced by a notable Net Promoter Score (NPS). The provided services seek to deliver hassle-free and cost-efficient data protection universally.

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Hugo

Centralized, searchable meeting notes that connect with your favorite tools. Meetings should drive action, not disappear into docs. Unite your meeting notes with the tools you use most. With #tagging, @mentions, and 20+ integrations, instantly sync info and create tasks from any meeting note. Agenda templates and timely reminders help ensure all meetings are set up for success. Hugo automatically indexes your notes by the people and companies at every meeting. Sync meeting notes. Push tasks to your tech stack. Get work done directly from your meeting notes.

Starting Price: $399 per month

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Business Software for Jira Service Management - Page 6

Top Software that integrates with Jira Service Management as of April 2026 - Page 6

RiskProfiler

Cyble

Embedery

Gaspar AI

Xplenty

SurveyMethods

xMatters

Halo Service Desk

DBxtra

Astera ReportMiner

Instabug

Slemma

Exalate

Gliffy

ScrumDo

Startquestion

EnjoyHQ

Unito

FAT FINGER

BigPanda

Black Duck

Chat for Jira Service Management

IdRamp

Assets and Inventory Plugin for Jira

Sensu

CustomerSuccessBox

Mr Wolf

Metric.ai

HYCU

Hugo