The Reporting Engine vs. ibi Comparison


The Reporting Engine eMetrix Systems	ibi Cloud Software Group	+	+
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About The Reporting Engine provides call center reporting software and easy access to the information you need to monitor the key statistics of your call center reports and develop operational insights for process improvement. The heart of every call center is the ability to monitor and measure the performance of the business. That is why The Reporting Engine provides easy access to the information you need to monitor the key statistics of your call center and develop operational insights for process improvement.	About We’ve built our analytics machine over 40 years and countless clients, constantly developing the most updated approach for the latest modern enterprise. Today, that means superior visualization, at-your-fingertips insights generation, and the ability to democratize access to data. The single-minded goal? To help you drive business results by enabling informed decision-making. A sophisticated data strategy only matters if the data that informs it is accessible. How exactly you see your data – its trends and patterns – determines how useful it can be. Empower your organization to make sound strategic decisions by employing real-time, customized, and self-service dashboards that bring that data to life. You don’t need to rely on gut feelings or, worse, wallow in ambiguity. Exceptional visualization and reporting allows your entire enterprise to organize around the same information and grow.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Call centers that need a reporting solution	Audience Enterprise organizations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $150.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information eMetrix Systems Founded: 2012 United States www.thereportingengine.com	Company Information Cloud Software Group Founded: 2022 United States www.ibi.com
Alternatives 800response	Alternatives Omniscope Evo Visokio
TASKE Contact TASKE Technology	Datameer
CallMonitor	Rulex
PBXMate SoliCall	PurpleCube
QEval Etech Global Services View All	Qrvey View All
Categories Call Center Reporting	Categories Business Intelligence Data Analysis Data Discovery Data Integration Data Management Data Preparation Data Quality Decision Support Embedded Analytics Master Data Management Reporting
Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics	Reporting Features Customizable Dashboard Data Source Connectors Drag & Drop Drill Down Email Reports Financial Reports Forecasting Marketing Reports OLAP Report Export Sales Reports Scheduled / Automated Reports Show More Features Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Data Analysis Features Data Discovery Data Visualization High Volume Processing Predictive Analytics Regression Analysis Sentiment Analysis Statistical Modeling Text Analytics Data Discovery Features Contextual Search Data Classification Data Matching False Positives Reduction Self Service Data Preparation Sensitive Data Identification Visual Analytics Decision Support Features Application Development Budgeting & Forecasting Data Analysis Decision Tree Analysis Monte Carlo Simulation Performance Metrics Rules-Based Workflow Sensitivity Analysis Thematic Mapping Version Control
Integrations R Systems SAP Business One ibi Data Intelligence ibi Data Migrator ibi FOCUS ibi Open Data Hub for Mainframe ibi WebFOCUS ibi iWay Service Manager	Integrations R Systems SAP Business One ibi Data Intelligence ibi Data Migrator ibi FOCUS ibi Open Data Hub for Mainframe ibi WebFOCUS ibi iWay Service Manager View All 8 Integrations
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