Zendesk SunshineZendesk
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Related Products
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About
Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.
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About
Introducing Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want. When it comes to the customer experience, most companies are stuck in the dark. They still use legacy CRM platforms that are hard to change and only offer a one‑dimensional view of customers. Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data — from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences. Put people—not legacy CRM—at the center of your business. Sunshine gives you the flexibility to identify, understand, and segment your customers for more personalized experiences.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retailers and businesses searching for a solution to manage their sales and every day operations
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Audience
Companies that want an open and flexible CRM platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMercaux
Founded: 2013
United Kingdom
mercaux.com
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Company InformationZendesk
Founded: 2007
United States
www.zendesk.com/platform/
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Alternatives |
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Categories |
Categories |
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Retail Execution Features
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
Ada
Airbyte
Bold BI
Campaign Monitor
Causal
Chattermill
JRNI
Micromerce
Microsoft Outlook
Mindsay
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Integrations
Ada
Airbyte
Bold BI
Campaign Monitor
Causal
Chattermill
JRNI
Micromerce
Microsoft Outlook
Mindsay
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