The Reporting Engine

The Reporting Engine

eMetrix Systems
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About

Discover the future of business communication with Maqsam’s cutting-edge solutions, where advanced intelligence meets contact center innovation to transform your CX interactions and accelerate business growth. Boost your global presence with local numbers in 200+ cities, connecting you to customers anywhere, anytime. Unlock your potential with our cutting-edge analytics, providing the insights you need to make informed decisions. Get native integrations with the leading CRM and Helpdesk solutions to easily integrate your software stack and achieve smooth customer service and sales operations. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp, and more. We enable companies to expand market reach and establish a local presence with access to local numbers in more than 200 cities.

About

The Reporting Engine provides call center reporting software and easy access to the information you need to monitor the key statistics of your call center reports and develop operational insights for process improvement. The heart of every call center is the ability to monitor and measure the performance of the business. That is why The Reporting Engine provides easy access to the information you need to monitor the key statistics of your call center and develop operational insights for process improvement.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses wanting a tool to improve customer experience and boost revenue

Audience

Call centers that need a reporting solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version
Free Trial

Pricing

$150.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Maqsam
Founded: 2019
Saudi Arabia
maqsam.com

Company Information

eMetrix Systems
Founded: 2012
United States
www.thereportingengine.com

Alternatives

Alternatives

TASKE Contact

TASKE Contact

TASKE Technology
PBXMate

PBXMate

SoliCall
QEval

QEval

Etech Global Services

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Pipedrive
Salesforce
Salesloft
WhatsApp
Zendesk
Zoho CRM

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Pipedrive
Salesforce
Salesloft
WhatsApp
Zendesk
Zoho CRM
Claim Maqsam and update features and information
Claim Maqsam and update features and information
Claim The Reporting Engine and update features and information
Claim The Reporting Engine and update features and information