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About

Standardize, secure, and scale your IT managed services. Unleash your team to operate at 10x with Liongard, the only automation platform that gives you complete visibility across the stack, so you can manage modern IT with confidence. Still manually logging in to manage Internet Domains, SQL Servers and every system in between? Unify systems in Liongard to audit historical data, see critical changes, set proactive alerts and report across the IT stack. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Unlock data with Liongard for periodic business reviews, scoping new projects and converting customers to Managed Services. Make every aspect of running your MSP more efficient, profitable and secure – from how you assess potential customers to how you protect their systems. Liongard automates the process and minimizes human errors.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Liongard
Founded: 2015
United States
www.liongard.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

DesktopReady

DesktopReady

Anunta DesktopReady

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
XIA Configuration

XIA Configuration

CENTREL Solutions
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Integrations

Active Directory
Amazon Web Services (AWS)
BrightGauge
Cisco Adaptive Security Appliance (ASA)
Cisco Duo
Cisco Umbrella
ConnectWise RMM
CrashPlan
Datto SIRIS
GoDaddy
Google Analytics
Google Workspace
Hudu
LiveChat
Microsoft Azure
Rewst
ThreatSync
VMware ESXi
Watchman Monitoring
Webroot Business Endpoint Protection

Integrations

Active Directory
Amazon Web Services (AWS)
BrightGauge
Cisco Adaptive Security Appliance (ASA)
Cisco Duo
Cisco Umbrella
ConnectWise RMM
CrashPlan
Datto SIRIS
GoDaddy
Google Analytics
Google Workspace
Hudu
LiveChat
Microsoft Azure
Rewst
ThreatSync
VMware ESXi
Watchman Monitoring
Webroot Business Endpoint Protection
Claim Liongard and update features and information
Claim Liongard and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information