Alternatives to ProProfs Knowledge Base
Compare ProProfs Knowledge Base alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ProProfs Knowledge Base in 2026. Compare features, ratings, user reviews, pricing, and more from ProProfs Knowledge Base competitors and alternatives in order to make an informed decision for your business.
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1
Guru
Guru
Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.Starting Price: $25 -
2
Document360
Kovai
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.Starting Price: contact us -
3
Universal Knowledge
Knowledge Powered Solutions Ltd
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality enabling internal employees and customer facing organisations to significantly increase productivity. Powerful search, advanced content creation and moderation processes combine with high levels of insight ensuring your knowledge can be managed centrally with minimal administration overhead. Deploy standalone, with configurable user and team workspaces, or integrated, with comprehensive APIs linking KPS Universal Knowledge to existing systems and content. This makes information available at the point of need, without the need to open a separate application. By embedding our knowledge management product into your third party applications, you save time and ensure successful adoption. Customers also benefit, getting the right answers faster. As a result, you both improve the customer experience and reduce operational costs. SaaS and On Premise deployment optionsStarting Price: $12.00/month/user -
4
Archbee
AiurLabs
Documentation tool for high-performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Use cases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.Starting Price: $60 per month -
5
Bloomfire
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.Starting Price: $25/user/month -
6
PHPKB
Chadha Software Technologies
PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.Starting Price: $25/month -
7
ProProfs Flashcards Maker
ProProfs
ProProfs Flashcards Maker is the perfect tool to create memory aids and study facts, words, formulas, and quotes. Using ProProfs flashcards, you can create engaging and informative flashcards by adding images and web links to them. You can easily create your own set or choose from more than 100,000 ready-to-use flashcards in the ProProfs library. Branded flashcards can also be created by customizing the fonts, colors, and text. With no complicated software to download or learn, ProProfs Flashcards Maker is an ideal tool for creating public or private flashcards. ProProfs also offers robust online tools such as survey software, LMS software, eLearning software, and quiz software.Starting Price: $4.97 per month -
8
ProProfs Polls
ProProfs
ProProfs Poll Maker offers businesses, instructors, educators and organizations advanced options for creating effective online polls in minutes. With ProProfs, anyone can create different kinds of polls using multiple choice, check-boxes and essay question types. Users can create text-based polls, image-based polls and even polls with a combination of text, images and videos. Advanced customization options allow users to create polls using different themes, adding comment sections, shuffling answers and even adding expiry dates to the polls. ProProfs also offers powerful security features for blocking repeat voting and creating password-protected polls. Users get detailed reports for their polls too. Sharing polls on social sites is easy too as is embedding them on websites and blogs. Support market research efforts with voter locations. Prevent duplicate voting. Results can be made private or public. -
9
ProProfs Help Desk
ProProfs
ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.Starting Price: $15 per user per month -
10
ProProfs Collaborate
ProProfs
The first generation of internal communication tools made it easy to chat with co-workers about anything, but it’s easy to become overwhelmed and inefficient on those platforms. ProProfs Collaborate facilitates calm knowledge exchange that goes far beyond chatting. Set up Q&A discussions and chats that are organized to improve your team’s learning and knowledge exchange. Eliminate digging through docs, emails and lengthy chat threads. Private or public groups enable members to communicate, collaborate, ask and answer questions. Company knowledge exchanges are easy to review and fully searchable. Question & answer software organizes knowledge via threads and topics and keeps the best answers to the top of each Q&A. Reduce the noise by separating chat from Q&A sections. -
11
ProProfs LMS
ProProfs
ProProfs LMS is a cloud LMS that you can use as a one-stop solution for all your online training needs. Using this software application, you can create online courses in minutes, share them with learners, and track learning progress in real-time. Well-stocked library offers 100+ courses and templates that are ready to use right away. Instructors can modify them a bit to suit specific learning needs. The built-in virtual classroom software lets you centrally administer learners and manage course assignments easily. Features such as multilingual support, SCORM and Tin Can compliance, and self-paced learning add to the overall learning experience. Knowledge measurement also becomes easy with an integrated quiz tool that supports a variety of question types. You can also leverage 100+ settings for branding, and course privacy. Course creators who wish to sell and monetize their courses can do so simply by using ProProfs Store that supports several secure payment gateways.Starting Price: $79.00/month -
12
BIGContacts
ProProfs
BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!Starting Price: Free -
13
ProProfs Quiz Maker
ProProfs
ProProfs Quiz Maker is one of the best tools to create online quizzes. It is primarily a quiz maker that also doubles up as an online test maker, exam software, and an online assessment tool. It comes packed with features that are meant to give its users a delightful experience and save hours of their time and tons of their efforts. This tool can be used to create lead quizzes for faster lead generation, pre-hiring assessments to augment the hiring process, training assessments for post-training evaluations, students’ weekly tests, or online exams. It is easy-to-use and offers a super simple user-interface. Essential features of this software include- Templates, question library, assessment library, automated grading, white-label, customizable quiz certificates, lead-capture forms, personalized results, integration with marketing automation tools, password-protection.Starting Price: $9.00/month -
14
ProProfs Training Maker
ProProfs
ProProfs offers free professionally created online courses on topics like HR, customer service, compliance, employee education and more. You can add your own branding and edit the content of the course to craft an entirely personalized experience for your learners. Our state-of-the-art reporting features make it easy to keep track of your courses and learners. View reports and manage certificates for individuals, teams, or locations. Administer any number of learners from anywhere, anytime. Set reminders for course completion and meet compliance. Track the performance of thousands of learners easily with groups, roles, and more. Start with ready-made customizable courses built for your industry or create your own. Our online training management system makes it easy to create, streamline, and standardize employee training. It is a learner-centric software application hosted in the cloud. The training courses created and designed using Training Maker offer anytime.Starting Price: $79.00/month -
15
Bit.ai
Bit Tech Labs
The World's Most Powerful Workplace and Document Collaboration Platform. Built for teams and individuals to create, collaborate, and organize all your work in one place from anywhere in the world. Create fast dynamic notes, documents, wikis, knowledge bases, projects, client deliverables, training guides and client portals, while integrating across the apps you work with. Organize all your work in one place. Use Bit for smart notes, research, freelance work, client deliverables, classwork & more in one beautiful place. Work with your team, clients, partners or students, regardless of where they are located and collaborate on projects together in real-time. Utilize guest access to bring clients, partners and contractors into your world. Bit scales across your entire organization, regardless of whether everyone is in one location or distributed across the globe. Keep all your company knowledge across departments, teams, projects, and clients organized in one central hub.Starting Price: $8 per user per month -
16
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
17
Seismic Knowledge
Seismic
Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.Starting Price: $59 per month -
18
Hudu
Hudu
Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. We are a secure platform for scalable IT documentation, openly integrate with best-of-breed technology, rapidly innovate, and always put the needs of our customers first. We make it easy with a free trial, no contracts, and no user minimums. Streamline operations with password management, asset tracking, client documentation, and powerful automations. We are a IT documentation platform designed specifically for MSPs and IT professionals to centralize, standardize, and secure critical business information. Our solution simplifies the management these complex environments by offering a structured, organized repository for documenting processes, configurations, and client systems. By eliminating scattered or outdated documentation, our platform empowers teams to improve operational efficiency, reduce errors, and ensure consistent services.Starting Price: $30 per user per month -
19
ScreenSteps
Blue Mango Learning Systems
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.Starting Price: $57.00/month -
20
ClickHelp
ClickHelp
ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Single-sourcing and content reuse. * Simple customization. * In-depth analytics and reporting. * Readability scores and metrics. * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem to create multi-language documentation. * Machine translation support. * RTL language support. * Audit trail and IP Allowlist. * 2FA. Integrations: Zapier, Google Analytics, Google Search ConsoleStarting Price: $185/month -
21
Talisma Knowledgebase
Talisma
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record. -
22
RightAnswers
Upland Software
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. -
23
MindTouch
MindTouch
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. -
24
MkDocs
MkDocs
MkDocs is a fast, simple and downright gorgeous static site generator that's geared towards building project documentation. Documentation source files are written in Markdown, and configured with a single YAML configuration file. There's a stack of good looking themes available for MkDocs. Choose between the built in themes, mkdocs and readthedocs, select one of the third-party themes listed on the MkDocs Themes wiki page, or build your own. Get your project documentation looking just the way you want it by customizing your theme and/or installing some plugins. Modify Markdown's behavior with Markdown extensions. Many configuration options are available. The built-in dev-server allows you to preview your documentation as you're writing it. It will even auto-reload and refresh your browser whenever you save your changes. MkDocs builds completely static HTML sites that you can host on GitHub pages, Amazon S3, or anywhere else you choose. -
25
Docsie
Docsie
Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for securityStarting Price: $39 per month (annual) -
26
Tettra
Tettra
Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.Starting Price: $99 per month -
27
Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
28
Panviva
Upland Software
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance. -
29
Nuclino
Nuclino
Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos. Nuclino is trusted by over 12,000 teams and companies across the world.Starting Price: $5.00/month/user -
30
Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
31
Doctave
Doctave
Share knowledge, onboard developers faster, and standardize your docs with a developer-friendly documentation platform. Developer documentation should live and change with your code. Not in a separate knowledge base outside the developer workflow. Reap the rewards of a well documented codebase. It's already written down. Getting new developers up to speed easier than ever. No more virtual taps on the shoulder to ask how things work. With all projects documented in Doctave, developers move around your codebase effortlessly. Institutional knowledge gets written down and out of developers heads, making sure you don't lose valuable information. All your projects can be documented in Doctave using tools that integrate with the rest of your development workflow. Doctave is lightweight and easily integrates with your existing CI/CD pipeline to make sure your docs stay up to date.Starting Price: $59 per month -
32
Swimm
Swimm
Never let onboarding, knowledge silos, or context switching slow you down. Use Swimm to create and edit docs that are coupled with your code, auto-synced, and integrated into your workflow. Swimm's language agnostic editor, paired with its Smart Tokens and Snippet Studio is the foundation for modern documentation. Build great media-rich docs coupled with the code. Swimm's Auto-sync algorithm, helps your documentation stay in sync through refactoring and reorganization. You don't have to worry about changing file names, function names, or your implementation. Swimm will be able to keep up with it. Swimm checks your docs as your code evolves, and notifies you if your changes affect your documentation. Access docs right next to the code they refer to. Stay in your IDE and your flow. When you click on a link, your IDE will open a new tab with the documentation perfectly rendered from Markdown.Starting Price: $29 per month -
33
Rocket C\Prof
Rocket Software
Rocket C\Prof is a CICS performance monitoring and transaction profiling tool for CICS environments that transforms internal CICS trace data into an intuitive, searchable format so teams can quickly identify, investigate, and resolve performance bottlenecks and issues across CICS applications. It lets users view full CICS transactions across regions, drill into trace events tied to specific transactions or program calls, filter and sort millions of event records, and analyze elapsed times and program flows to uncover causes of delays or inefficiencies without needing CICS changes or heavy system overhead. With powerful find, filter, save, and sort capabilities, C\Prof helps engineers isolate problematic calls, follow program flows across multiple CICS regions, and review detailed performance profiles for individual applications, supporting faster diagnosis and reduced impact from performance problems and outages. -
34
ProfAI
ProfAI
ProfAI is an AI-powered personalized coaching and adoption platform that helps organizations and individuals build practical AI skills, increase productive use of AI tools, and discover real business use cases tailored to their roles and goals. It functions as a real-time AI coach rather than a one-time training program, learning about each team member’s role, industry, and priorities to craft customized coaching plans that improve proficiency from basic prompting to advanced workflows, with personalized feedback and exercises. It recommends and guides users through relevant use cases based on their job responsibilities and goals, supports progress tracking and reporting via dashboards that monitor AI proficiency and usage, and helps teams share and scale internal AI practices. ProfAI also includes certification pathways that validate skills such as effective prompting, responsible AI use, and identifying business opportunities for AI.Starting Price: Free -
35
Adobe RoboHelp
Adobe
Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.Starting Price: $29.99 per month -
36
ProfHire
ProfHire
Whether you are seeking online or on-campus adjunct faculty or subject matter experts (SMEs), Prof360 delivers candidates to meet your specific requirements. Compliance training requirements apply to all faculty, including Adjuncts. The Prof360 platform makes it easy to offer training and track completion. Ensure your payroll staff has the information they need when they need it. Go from recruiting to hiring to payroll seamlessly. eContracts are created, signed, stored, and accessible directly inside our system. Effective onboarding goes beyond the hiring process and includes integrating new faculty into your institution by showing them they are a valuable member of your team. CVs, transcripts, syllabi, evaluations, and more can all be stored for easy access. Run reports to make sure you have the documents you need. -
37
BookStack
BookStack
BookStack is a simple, self-hosted, easy-to-use platform for organizing and storing information. BookStack is fully free and open, MIT licensed. The source is available on GitHub. There is no cost to downloading and installing your own instance of bookstack. Simplicity has been the top priority when building BookStack. The content in BookStack is fully searchable. You are able to search at book level or across all books, chapters & pages. The ability to link directly to any paragraph allows you to keep your documentation connected. Configuration options allow you to set-up BookStack to suit your use case. You can change the name, Logo and registration options. You can also change whether the whole system is publicly viewable or not. BookStack is built using PHP, on top of the Laravel framework and it uses MySQL to store data. Performance has been kept in mind and BookStack can run happily on a $5 Digital Ocean VPS. -
38
Leawo Prof. Media
Leawo
As a total media converter suite that features an online video downloader, Leawo Prof. Media 13 enables you to download videos from YouTube, Facebook, and other 1000+ video sharing sites in different resolutions. What's more, you could even use it to download online live videos like YouTube Live videos and other live streaming videos. Being a 16-in-1 total media file converter combo, Leawo Prof. Media comprises HD Video Converter, Audio Converter, 4K UHD Blu-ray Ripper, Blu-ray Ripper, Blu-ray Recorder Ripper, and DVD Ripper to convert video, audio, common Blu-ray/DVD, 3D and 4K UHD Blu-ray, multi-angle Blu-ray/DVD to video/audio in any formats, remove Cinavia protection on Blu-ray disc for converting Cinavia protected Blu-ray content with ease.Starting Price: $229.95 one-time payment -
39
Verizon Knowledge Assist
Verizon
When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. -
40
DocuWiki
DocuWiki
DokuWiki is a simple-to-use and highly versatile open source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup, and integration makes it an administrator's favorite. Built-in access controls and authentication connectors make DokuWiki especially useful in the enterprise context and the large number of plugins contributed by its vibrant community allow for a broad range of use cases beyond a traditional wiki. DokuWiki is a popular choice and has many advantages over similar software. Wikis are quick to update and new pages are easily added. Designed for collaboration while maintaining a history of every change, DokuWiki could be used as a corporate knowledge base, private notebook, software manual, and project workspace. We support customization on all levels of expertise. From easy configuration via the admin interface through downloading of templates.Starting Price: Free -
41
WackoWiki
WackoWiki
WackoWiki – Small, lightweight, handy, expandable, multilingual Wiki-engine. It's designed for speed and extensibility. WackoWiki is completely free and open source, and it is BSD licensed. Includes a WYTIWYG editor, easy installer, section edit, thumbnail creation, many localizations, RSS autodiscovery, Links can be CamelCase or freely formed links using an intuitive two-character markup. Compatible with PHP 8.0 - 8.5 and MariaDB / MySQL / SQLite. On-the-fly correction of punctual typos & spec. characters. Access control through per-page access control lists. Automatic table of contents generation. Page watching & email notification on changes/comments. Powerful diff between revisions.Starting Price: $0 -
42
HelpCenter.io
HelpCenter.io
A great knowledge base starts with a great tool. Build an efficient help center in minutes, not months. Quick setup of a customer-serving knowledge base allows for preemptive support, freeing your team from critical cases while increasing customer satisfaction. Manage any number of help centers from one dashboard. Discover the easiest way to start a help center. Concentrate on crafting quality articles rather than fussing over their layout. Enable diverse content, including images, videos, files, and audio. Easily link to other articles in your help center without ever leaving the editor. Receive automatic suggestions from your help center, tailored to the user's current page and behavior. Link and open help center content in the widget without requiring customers to leave the current page. Maintain and organize FAQs in your help center for easy display on your website, replacing static, hard-to-update FAQs.Starting Price: $19 per month -
43
Supacodes
Supacodes
Supacodes can automatically create & update your code documentation in real-time right into Github. Whenever you push new commits, your updates are processed, and existing docs are updated automatically. Supacodes support Typescript, Javascript, Python, Java, PHP, Dart, C and C++. Frustration with a huge undocumented codebase, never again. No matter how many team members there are, it works. You can edit the documentation generated by the AI. However, the best strategy is to put comments within your code wherever necessary. The AI will analyze your comments as well. You are not charged for lines of codes. It's nothing but a convenient way to compare the usage limits. The actual limitation is upon the token count. You can contact support any time with any problem you have.Starting Price: $17 per month -
44
KnowledgeOwl
KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Full Branding and Theming Control, plus private domain at all subscription tiers - WYSIWYG Editor plus the ability to edit source HTML - Embeddable contextual help widget to surface your knowledge base content in your site or app - Flexible Table of Contents organization and navigation - Advanced Security and Restricted Access options - All themes are mobile responsive out of the box - ElasticSearch-based search functionality - Glossary with automatic highlighting and pop-over definition of glossary termsStarting Price: $79.00/month/user -
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Almanac
Almanac Labs
Almanac is the fastest doc editor ever built. Free yourself from bad collaboration. Spend time doing, not meeting. Work like the world's most productive people. Work has changed. Your tools should too. So we designed the doc editor you deserve. 2020 brought the future of work roaring into the present. It’s online. It’s distributed. It’s global. And even when we go back to the office, nothing will be the same. Change is scary, but also invigorating. We have the opportunity to reinvent how we work and collaborate in a way that actually works: More inclusive. More creative. More focused on what’s truly important. We’ve redesigned the document editor to move as fast as you. To maximize creative flow and eliminate collaboration overhead. Imagine an experience where you don't need a meeting to get on the same page, because everyone knows the exact status of your work, and what needs to happen next. Where every stakeholder can edit freely and give feedback without overwriting others. -
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GenHelp
FraserSoft
GenHelp and GenHelp Pro are new generation tools to assist in documenting code and creating help files. They take source files and import them to produce a file that can be used to create several forms of documentation. The files provided can then be shipped out with components, giving a much more professional product. GenHelp can also produce simple normal help files without requiring knowledge of rich text coding. GenHelp is the basic version which imports Delphi/Object Pascal and C++/C files along with comments. It can produce WinHelp and simple Html output. This allows help files to be created for Delphi 3-7 and C++ Builder 3-6 as well as other IDEs. GenHelp Pro is the fully featured version which supports all versions of Delphi/C++ Builder/RAD Studio up to and including XE10. It has a 'Template' based help generation system so that any format of Help file is possible. At present HtmlHelp 1, HtmlHelp 2, Rich Text based manuals and Html output for Web sites is supported. -
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Cloudy
Cloudy
Cloudy is an AI-driven platform that enables fast-moving teams to create clear, functional, and up-to-date technical documentation. Integrating with GitHub repositories, allows users to establish unique workspaces per codebase, ensuring documentation remains synchronized with code changes. The platform facilitates seamless collaboration through features like pull request syncing, automatic suggestions of changes, and recent threads that maintain context. Custom permissions ensure team members access only relevant information, while linked files and documents consolidate pertinent code and data. Cloudy enhances navigation with optimized keyboard shortcuts and supports efficient onboarding by simplifying codebase comprehension. Its design aims to reduce knowledge gaps across teams, making it easier for coworkers, customers, and stakeholders to access necessary information. The platform offers various pricing tiers, including a free option for non-commercial use and a pro version.Starting Price: $20 per month -
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ProcedureFlow
ProcedureFlow
Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster. -
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KBPublisher
Double Jade
KBPublisher is a fully-featured knowledge management software solution that improves workforce efficiency, resolves issues quickly, reduces call volume, and promotes better customer support. This web-based platform helps users share, publish, and manage articles, white papers, business processes, user manuals, FAQs, APIs, online help, and other types of information. Key features include mobile device access, powerful search, content editing, file attachments, article drafts, workflow approvals, and more.Starting Price: $19.00/month -
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Elium
Elium
Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate. Company-wide procedures, key project learnings or market insights? They all have a place in Elium. Give your team the right tools to share and capitalise on company knowledge. Easily search inside stories or embedded files. Find the most relevant knowledge in seconds. Capturing knowledge is one thing, but making sure it stays relevant over time is a different story. With smart tools, Elium empowers teams to act on existing knowledge and collaborate around key insights.
