+
+

Related Products

  • SiteMinder
    258 Ratings
    Visit Website
  • Bookinglayer
    124 Ratings
    Visit Website
  • Innkeeper's Advantage
    43 Ratings
    Visit Website
  • Act!
    40 Ratings
    Visit Website
  • Pipedrive
    8,713 Ratings
    Visit Website
  • Hostaway
    1,612 Ratings
    Visit Website
  • Park
    28 Ratings
    Visit Website
  • HubSpot CRM
    24,178 Ratings
    Visit Website
  • TablesReady
    84 Ratings
    Visit Website
  • Lodgify
    3,657 Ratings
    Visit Website

About

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels searching for a guest experience solution

Audience

Hotels looking for an CRM and email marketing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guestware
Founded: 1990
United States
www.guestware.com

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
For-Sight CRM

For-Sight CRM

For-Sight

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

Blotout
Booking.com
BrightSide
FairPlanner
IDeaS G3 RMS
INTELITY
Innspire
Integrate.io
Meltano
Playable
RMS Cloud
Singer
StayFi
Toucan
Whistle Messaging
Xplenty
protel MICE

Integrations

Blotout
Booking.com
BrightSide
FairPlanner
IDeaS G3 RMS
INTELITY
Innspire
Integrate.io
Meltano
Playable
RMS Cloud
Singer
StayFi
Toucan
Whistle Messaging
Xplenty
protel MICE
Claim Guestware and update features and information
Claim Guestware and update features and information
Claim Revinate and update features and information
Claim Revinate and update features and information