Fixzy Assist vs. Guided Troubleshooting Comparison Chart

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Deliver a measurable ROI on workflow process improvements, revenue optimization, marketing and business development, and improved clinical outcomes. Seamlessly connect your entire community, empower your staff to work more efficiently, and generate a holistic view of your community’s financial performance to get the proactive insights you need to streamline your operations and optimize revenue. By centralizing all of your clinical and business operations onto one platform, you’ll give yourself the simplified solutions, economies of scale and enhanced security you need to become a world-class care provider. Gain better insight into your performance against your financial and occupancy goals, improve the safety and satisfaction of your residents and staff, and finally get ahead of the flood of issues you face every day.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Smart, efficient, and anonymous People Counters & Analytics for the real world. Our solution allows for simple deployment, capture, and analysis of the number of people that enter a physical location. Optionally we also capture and report occupancy in real-time. We help Retailers, Libraries, Casinos, Universities, Places of worship, Office buildings, and other industries to analyze and take action on their people traffic trend. For Retailers, we offer a specialized package to measure Performance on Traffic, including Conversion Rate and Service Levels. Combining POS data and staff data is easy with our direct integrations. Our Retail Equation simulator allows users to run simulations to plan sales improvement. It is also extremely beneficial as a learning tool to understand the relationship between traffic, staffing, conversion rate, and good quality service.

The ThreatLocker suite of security tools are powerful and designed so that everyone from businesses to government agencies to academic institutions can directly control exactly what applications run on their networks. We envision a future in which all organizations can chart their own course free from the influence of cybercriminals and the damage their incursions cause, and our team of veteran cybersecurity professionals created ThreatLocker to make this vision a reality. The team at ThreatLocker has been developing cybersecurity tools for decades, including programs to enhance email and content security, and this is our most innovative and ambitious cybersecurity solution yet. We developed this unique cybersecurity system because we believe that organizations should have complete control of their networks and should not have to live in fear of the next malware attack. To learn more, visit ThreatLocker.com.

ToogleBox: Built-in features that Google Workspace doesn't offer. The must-have platform to simplify, automate, and improve Google Workspace functionalities. ToogleBox addresses challenges faced by Google Workspace Administrators. Our modular approach lets you solve specific pain points or manage your entire domain with a single suite: 1. Email Damage Control: Delete harmful emails, recover mistakenly sent emails, and ensure compliance with ediscovery tools. 2. User Directory Management: Leverage advanced account management, standardize signatures, enrich your employee profiles and vacation response management. 3. Contacts & Groups: Automate removal of ex-employee contacts, manage shared contacts, and dynamically update distribution lists for seamless communication. 4. InfoBox: Immediate access to targeted, relevant company information. Security Certified by : CASA Tier 3 Certified, GDPR Compliant, VERACODE

Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.

Ango Hub is a quality-focused, enterprise-ready data annotation platform for AI teams, available on cloud and on-premise. It supports computer vision, medical imaging, NLP, audio, video, and 3D point cloud annotation, powering use cases from autonomous driving and robotics to healthcare AI. Built for AI fine-tuning, RLHF, LLM evaluation, and human-in-the-loop workflows, Ango Hub boosts throughput with automation, model-assisted pre-labeling, and customizable QA while maintaining accuracy. Features include centralized instructions, review pipelines, issue tracking, and consensus across up to 30 annotators. With nearly twenty labeling tools—such as rotated bounding boxes, label relations, nested conditional questions, and table-based labeling—it supports both simple and complex projects. It also enables annotation pipelines for chain-of-thought reasoning and next-gen LLM training and enterprise-grade security with HIPAA compliance, SOC 2 certification, and role-based access controls.