VisNetic MailFlowDeerfield Communications
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Related Products
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About
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
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About
Most organizations understand the importance of providing quality service and support to their customers, but struggle to identify and implement practical, affordable technology that delivers those benefits. On-Premise or Hosted, VisNetic MailFlow is the easiest way to provide great customer service. VisNetic MailFlow is focused solely on the management of customer email. Similar to your company's phone system for routing inbound calls, VisNetic MailFlow automatically assigns customer email to the appropriate customer care agent or group. Aimed at customer service departments and organizations struggling to manage their inbound email, or improve their email customer service standards, VisNetic MailFlow is an affordable, easy to use email management system that provides the tools necessary to capitalize on inbound email and strengthen customer relationships. MailFlow also integrates directly with 3CX, allowing users to initiate calls, track call times, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and teams that use Microsoft 365 shared inboxes in Outlook
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Audience
Companies searching for a solution for providing quality service and support to their customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$10 per user per month
Free Version
Free Trial
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Pricing
$749.00/one-time/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEmailgistics
Founded: 2019
Canada
emailgistics.com
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Company InformationDeerfield Communications
www.visnetic.com
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Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
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Integrations
Microsoft 365
Microsoft Outlook
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