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About

Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.

About

Turn your chat history into actionable insights. Talklab uses natural language models to analyze and classify your conversation history by subjects, sentiments and more, delivering insightful reports with simplicity and convenience. Deeply understand your customer support and team chat data with the power of AI.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer service managers searching for a tool to enhance team performance and customer satisfaction

Audience

Companies searching for an AI-powered chat analytics solution for customer insight

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Echo AI
United States
www.echoai.com

Company Information

Talklab
talklab.tech/

Alternatives

Alternatives

Prodigal

Prodigal

Prodigal Technologies
Zoom Revenue Accelerator

Zoom Revenue Accelerator

Zoom Communications
Infinity Call Tracking

Infinity Call Tracking

Infinity Tracking

Categories

Categories

Integrations

Zendesk
Adobe Analytics
Aircall
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
Genesys Cloud CX
HubSpot CRM
Hugging Face
Klaviyo
Ministral 3B
Ministral 8B
Mistral AI
Mistral Small
Mixtral 8x22B
OpenAI
Pixtral Large
Snowflake
Zoom

Integrations

Zendesk
Adobe Analytics
Aircall
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
Genesys Cloud CX
HubSpot CRM
Hugging Face
Klaviyo
Ministral 3B
Ministral 8B
Mistral AI
Mistral Small
Mixtral 8x22B
OpenAI
Pixtral Large
Snowflake
Zoom
Claim Echo AI and update features and information
Claim Echo AI and update features and information
Claim Talklab and update features and information
Claim Talklab and update features and information