Related Products
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About
Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.
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About
Turn your chat history into actionable insights. Talklab uses natural language models to analyze and classify your conversation history by subjects, sentiments and more, delivering insightful reports with simplicity and convenience. Deeply understand your customer support and team chat data with the power of AI.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer service managers searching for a tool to enhance team performance and customer satisfaction
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Audience
Companies searching for an AI-powered chat analytics solution for customer insight
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEcho AI
United States
www.echoai.com
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Company InformationTalklab
talklab.tech/
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Categories |
Categories |
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Integrations
Zendesk
Adobe Analytics
Aircall
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
Genesys Cloud CX
HubSpot CRM
Hugging Face
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Integrations
Zendesk
Adobe Analytics
Aircall
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
Genesys Cloud CX
HubSpot CRM
Hugging Face
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