Alternatives to Echo AI

Compare Echo AI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Echo AI in 2026. Compare features, ratings, user reviews, pricing, and more from Echo AI competitors and alternatives in order to make an informed decision for your business.

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    QEval

    QEval

    Etech Global Services

    QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
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    CallTrackingMetrics

    CallTrackingMetrics

    CallTrackingMetrics

    CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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    CallFinder

    CallFinder

    CallFinder

    CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business. We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose. Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs.
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    Creovai

    Creovai

    Creovai

    Conversation intelligence and real-time guidance for contact center leaders. Creovai uses AI to analyze all your customer conversations, guide your agents in real time, and deliver insights to improve contact center performance–all within a single platform. Creovai listens to and analyzes every voice and digital interaction based on the criteria you care about, reducing manual QA time and giving your team a complete view of agent performance and customer experience. Answer the biggest “what” and “why” questions about your customer conversations with AI-powered predictive scoring models, pre-built insight categories, and prescriptive dashboards. Make informed CX decisions and provide automatic real-time guidance to agents based on conversation insights and customer intent. Establish a closed feedback loop. Use insights from your customer conversations to optimize call scripts, inform real-time guidance, and drive ongoing operational improvements.
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    Siro

    Siro

    Siro

    Put an AI sales coach‍ in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.
    Starting Price: Free
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    Level AI

    Level AI

    Level AI

    Level AI is the leading customer experience intelligence platform that helps enterprises analyze conversations, improve agent performance, and automate customer support across voice and chat. Built for modern CX & contact centers, Level AI combines conversation analytics, automated quality assurance, real-time agent coaching, and AI virtual agents in a unified platform trained on real customer interactions. By analyzing 100% of conversations, Level AI uncovers root causes of customer issues, identifies operational bottlenecks, and surfaces insights that help CX leaders improve service quality and resolution rates. Organizations use Level AI to automate quality monitoring, deploy AI support agents, coach human agents in real time, and turn conversations into actionable insights. The platform integrates with leading contact center systems to help enterprises scale support operations, improve customer satisfaction, and reduce costs through AI-driven automation.
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    Prodigal

    Prodigal

    Prodigal Technologies

    Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance.
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    InteliConvo

    InteliConvo

    InteliConvo

    The Al Powered InteliConvo® Speech Analytics & Automation platform now enables businesses to process and analyze 100% of the recorded customer conversations.
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    Invoca

    Invoca

    Invoca

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon.
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    Call Journey

    Call Journey

    Call Journey

    It’s no secret that voice communications remain the number one method used by customers to interact with organizations. Voice is our most natural interface, but at the same time, it is the hardest from which to capture insights. Take the contact center as an example: contact centers are experts at measuring the data around calls, yet rely on post-call surveys to measure the quality of the call - the actual content of the conversation is largely ignored. Post-call surveys cannot capture or understand the depth of what is really being said. The amount of seconds processed via our VoiceAI ecosystem in the last 12 months. Saved in fines by improving risk and compliance process. Saved in fines by improving risk and compliance process. Improved sales offering and customer profiling by getting deeper insights into customer journey. Boost in conversion by spotting verbal trends that lead to a sale.
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    Tollring

    Tollring

    Amity Solutions

    Drive productivity and transform customer experience with Tollring’s actionable intelligence. With options including call recording with AI analytics, call analytics, and collaboration analytics, you’ll have all the information you need to succeed. Make decisions that drive sales and transform your customer experience. From call recordings to collaboration data, Tollring provides a holistic view of your business communication, across every team, both internally and externally facing. Identify trends, measure performance, and drive business success at a high level, and dive deep into the conversations that matter. Unlock the opportunities within your communications platform. Our industry-leading call recording solution ensures that every call is not only captured and stored securely, but leverages the power of AI to deliver deep insights that deliver value in the now and for the future.
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    Observe.AI

    Observe.AI

    Observe.AI

    Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform.
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    VoiceIQ

    VoiceIQ

    VoiceIQ

    VoiceIQ captures real-time insight from every conversation, so you can stop guessing and start growing. VoiceIQ automatically completes tedious tasks and triggers CRM workflows, letting your team focus on making calls. Innovative voice technology unlocks a wealth of actionable insight from every call your team makes. Real-time AI guidance empowers your team to make more successful calls.
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    Enthu.ai

    Enthu.ai

    Enthu.AI

    Drive revenue, enhance customer experience and improve operational efficiency through AI-generated insights across 100% customer conversations. Find opportunities to improve sales pitches, unearth compliance issues, enhance customer experience, and much more. Enthu.AI is 100% customizable to your specific use case, be it sales, service, or customer success. Easy data visualization that drives actionable insights across multiple business functions – unlocking revenue opportunities. Filter calls across dates, agents, moments, feedback, duration, call type; and much more. This helps you build and test calls against custom QA hypotheses. Review a 30-minute call in under 30 secs by automatically seeking audio to the duration where a dialogue is spoken. You don’t need to listen to a call end to end.
    Starting Price: $59 per user per month
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    EchoQuote

    EchoQuote

    LeadLifter

    Why spend hours creating content offers that may not generate qualified leads? EchoQuote™ is simple to set up, works instantly and never goes stale. EchoQuote™ leads are more qualified and receptive to a sales call. Sellers can easily begin a sales conversation and start uncovering their needs. We would agree! EchoQuote™ never displays or sends pricing without your approval; you stay in total control. There are also numerous ways to restrict who can request a quote (block countries or email domains). Absolutely. Most of our clients are B2B and sell complex/custom products and services. EchoQuote™ is built to handle budgetary requests, not final pricing and is used to open the door to a sales conversation. Everyone, including your competition, has a Request a Quote/Contact Us form on their website but they rarely work. Visitors trust third party tools like EchoQuote™ resulting in more leads for your sales team.
    Starting Price: $25 per month
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    Happitu

    Happitu

    Happitu

    Launch your CX performance and insights into a new age. Happitu is a workforce and scripting platform that acts as your service team's personal coach, giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. With Happitu Vision, all of your customer calls are automatically recorded, analyzed, and scored against a variety of CX metrics. A comprehensive dashboard view immediately identifies opportunities for CX improvement and allows you to drill down to relevant moments in your customer interactions. Design your own metrics to monitor unique and changing customer interactions. Easily search for calls by sentiment and quickly identify where those key moments occur. Happitu guide supports you agents by guiding them through every interaction with custom workflows, responsive scripting, and dynamic help topics.
    Starting Price: $25 per month
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    CallMiner Eureka
    CallMiner Eureka leverages Artificial Intelligence (AI) and Machine Learning (ML) to analyze every customer interaction, across all channels, and automatically uncover actionable intelligence. We are continuously improving and expanding CallMiner Eureka products in an effort to provide our customers with the right, most updated tools to maximize ROI. Analytics workbench, discovery, category and scoring configuration. Agent/supervisor portal, direct performance feedback. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture for efficient speech analytics. PCI and sensitive data redaction from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. Brings speech analytics data story to life. Elevate the customer experience. Communicate via your customer’s preferred channels. Power your business with customer insights. Optimize outcomes.
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    Recordsure

    Recordsure

    Recordsure

    We turn your customer conversations and documentation into valuable insights which drive performance and culture. Our cutting-edge technology combines human-level intelligence with machine-powered capability to support compliance, customer care, risk management and sales at scale. Every day regulated organisations engage with their customers across multiple communication channels. These interactions provide a valuable source of information for improving the customer experience, managing risks, training and sales. However, there’s so much data to process that it’s traditionally been an impossible task. Our bespoke analytics and automation tools break down this information at scale, with human-level intelligence and machine-powered capability. Whether it’s for everyday monitoring or past business reviews, our tools unlock valuable insights for driving performance, culture and risk management.
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    Sybill

    Sybill

    Sybill

    Sybill is an emotionally aware video call assistant for sales teams. It captures your buyer's expressions and body language during the call in the context of what was being said to generate insights on who could be a champion, and what got them excited. Sybill allows sellers to move the deal forward with deep prospect intelligence. It allows sales leaders to transform their messaging and decks based on what resonates with their prospects, and coach their teams on winning behaviors. Sybill shows the top moments that got each of your prospects excited, so that you can follow-up with them on what matters most to them. Create a delightful experience for your prospects by always being in tune with their needs.
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    VOCAL VoIP

    VOCAL VoIP

    VOCAL Technologies

    Like all of VOCAL’s software libraries, our VoIP stack with Voice Quality Enhancement is available in a variety of forms, including ANSI C and assembly language optimized implementations for leading DSP architectures (including but not limited to processors from TI, ADI, AMD, ARM, MIPS, Intel and others. These libraries are modular and can be executed as a single task under a variety of operating systems or standalone with its own microkernel. The VoIP stack software is available for licensing by developers as a library or part of a complete design. Acoustic echo, background noise, and reverberation are some of the possible causes for the degradation of the voice signal. VOCAL’s Voice Quality Enhancement (VQE) system is designed to be incorporated with a VoIP stack. Voice Quality Enhancement can significantly improve the quality of conversations by removing echo and background noise. In hands-free applications, acoustics echoes can be particularly inhibiting to a conversation.
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    Community Echo

    Community Echo

    Community Echo

    Community Echo listens to the pulse of your community—analyzing messages to uncover what your members truly care about. It transforms those insights into content that resonates, boosting engagement, reactivating inactive members, and keeping your community thriving. From sourcing trending topics across the web to crafting interactive quizzes, LinkedIn posts, and email newsletters—Community Echo does the heavy lifting so you can focus on growing connections and fostering loyalty. Spark new conversations. Reignite old ones. Build a stronger, more vibrant community. Ready to take your community to the next level?
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    Natterbox

    Natterbox

    Natterbox

    Salesforce states that 95% of organizations have adopted the phone as a key communication channel, but being present isn’t enough. Customers expect a consistent and personal experience across all channels, and voice is no different. Achieve a 360° view of your customers and deliver highly personalized, award-winning customer experiences. Drive continuous improvement across your teams by prioritizing the right contacts and automatically logging calls in Salesforce. Leverage your call data in Salesforce reports and dashboards to improve customer satisfaction and gain business insight. Work how you want, where you want by using Natterbox as your phone, through your current phone, or via Microsoft Teams. See how Natterbox streamlines processes and productivity for your contact center agents, sales teams, operations, and remote workers. Whatever your role, our CTI solution is tailored to you.
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    eCHO

    eCHO

    180byTwo

    With eCHO the Truth-in-B2B-Intent, Company Velocity is leveraged by savvy B2B and Account Based Marketers to easily build and prioritize account lists based on both intent and engagement across their technology stacks. The B2B Sales Cycle is long. Sales and Marketing teams need to be aligned. Meetings need to happen across functional areas. And final decisioning on which accounts – locations to engage must be made. There has to be an easier way, right? What if we told you that you could get in front of your customers before they churn and prospects before they buy from your competitors? Thats where eCHO the Truth-in-B2B-Intent comes in, providing you with the predictive insights needed through topic Velocity, enabling you to accurately prioritize which accounts to engage – shortening the overall sales cycle. eCHO Truth-in-B2B-Intent, intersects your CRM data with intent signals to create predictive insights.
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    EchoStash

    EchoStash

    EchoStash

    EchoStash is a personal AI-driven prompt management platform that lets you save, organize, search, and reuse your best AI prompts across multiple models with an intelligent search engine. It comes with official prompt libraries curated from leading AI providers (Anthropic, OpenAI, Cursor, and more), starter playbooks for users new to prompt engineering, and AI-powered search that understands your intent to surface the most relevant prompts without requiring exact keyword matches. The streamlined onboarding and user interface ensure a frictionless experience, while tagging and categorization features help you maintain structured libraries. A community prompt library is also in development to share and discover tested prompts. Designed to eliminate the need to reconstruct successful prompts and to deliver consistent, high-quality outputs, EchoStash accelerates workflows for anyone working heavily with generative AI.
    Starting Price: $14.99 per month
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    EchoApp

    EchoApp

    EchoApp

    EchoApp boosts the success the rate of your outbound marketing campaigns 10x. EchoApp has a multi-channel outbound reach, predicts the preferred channel of your target customer, provides you with a real-time cost-savings calculator, and helps in improving the sentiment of your marketing message. EchoApp's smart push notification help you run your brand awareness campaigns swiftly and on target. The intelligent AI engine of the EchoApp greatly enhances customer perception and customer loyalty. Meaningful dashboard & critical input on your campaigns. EchoApp is a multi-channel broadcasting solution with the ability to predict a user's channel of preference. Every customer who started using the platform finds its unique features distinctive & profitable. Precision targeting leads to 400%-600% higher open rates. Provides a single API access to multiple channels. EchoApp is simple to install and very easy to use.
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    AlloIntelligence
    Understand the top areas of satisfaction and dissatisfaction of your customers at a very fine level. Discover your customers' irritations and their recommendations to implement action plans. Reduce the time of double listening to calls and monitoring tickets by using AlloIntelligence which analyzes 100% of conversations between your agents and your customers. Based on state of the art models, we refine the understanding models to fit the language of your customers and your environment. Uncover the root causes of the barriers to sales conversion and growth, and take action to address them. Replicate assignments across your team by identifying agent shortcomings and best practices. Understand what your customers think about your company and what matters to them.
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    EchoPAC

    EchoPAC

    GE HealthCare

    EchoPAC Software Only and EchoPAC Plug-in are advanced solutions that support you from prior exam reviews all the way through post-exam interpretation, reporting, and archiving. EchoPAC is an advanced solution that supports you from prior exam reviews all the way through post-exam interpretation, reporting and archiving. Familiar Vivid user interface, faster staff ramp-up. Analyzing and reporting from the ergonomic comfort of a workstation. More focus on the patient at acquisition. Transcend your machine performance: regardless of vendor, regardless of machine age, get all the latest Vivid tools. Save time: get EchoPAC to free-up scanner time and perform your daily analysis off-line including LV quantifications doppler and function assessment.
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    Echoes

    Echoes

    Echoes HQ

    Echoes gives you comprehensive insights into your teams and control over your projects delivery. Visualize your organization's delivery status at a glance. Echoes connects the dots across your different development tools to provide a consolidated overview of your project portfolio. No more need to manually reconcile multiple data sources. Echoes leverages its knowledge of the activity to automatically identify and highlight the factors putting your delivery at risk. Get a live pulse of the execution and improve predictability. Echoes analyzes your team's activity to detect risks and suggest improvements. Don't get drowned in vanity metrics, get alerted when situations requires your attention. Echoes combines data from your roadmap, OKRs, delivery performance metrics (DORA), teams interactions, and more, to reveal what isolated metrics cannot tell you. Visualize your team’s efforts against company priorities and gain an understanding of where energy is being allocated.
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    Marsview

    Marsview

    Marsview

    Marsview APIs are trusted by thousands of developers and CX teams who are integrating conversation intelligence in voice, video, and chat-driven applications. Together we can shape the future of conversation in the digital world. Let's jointly move your business forward by leading innovation to deliver world-class conversational intelligence and analytics to our customers. Intelligent virtual agents execute tasks and handle questions with a human-like conversational experience. Automatically detect intents to provide in-call assistance, on-screen actions, call disposition, and summarize call notes. Automatically generate actionable insights from 100% of customer interactions across all channels. Marsview's full suite of language, speech, vision, and empathy APIs help you to rapidly deploy customized AI solutions at scale with high confidence. Return the best matching responses to questions or the next best actions.
    Starting Price: $9.99 per month
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    Kaizan

    Kaizan

    Kaizan

    Kaizan uses conversation intelligence to highlight client health and what will increase revenue. Building the future of relationship management with innovative client-centric teams. Guiding your company to retain and grow clients with Kaizan's client intelligence platform. Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success. Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth. Finally, an unbiased view of what’s really happening across your client portfolio. Stakeholder mapping is critical in managing client relationships as it helps businesses build trust, establish open communication channels, and create a collaborative partnership. We share our tips on how to do it effectively. Insights that will increase revenue.
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    EchoMail

    EchoMail

    EchoMail

    Email is ultimately the media that converts your followers, friends and prospects who write to you on FaceBook, LinkedIn, Twitter, your Website, etc. to customers. EchoMail provides a single platform for integrating all those inbound customer interactions. At EchoMail, we support our customers through both education and technology. We enable you to learn email best practises, by sharing our experience since 1993 in helping big brands who used their business email to get, keep and grow customers. The EchoMail platform also supports email monitoring and many other ways to tap into email intelligence. Using EchoMail, you can do email tracking and assessment of email and social media for reputation management, conduct email surveys and generate detailed email reporting. We also include a powerful email marketing module to enable you to proactively send marketing campaigns.
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    Delacon

    Delacon

    Delacon

    In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience.
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    EchoCredentialing

    EchoCredentialing

    HealthStream

    EchoCredentialing is a legacy platform supported by HealthStream. New customers should check out CredentialStream. As a current customer with EchoCredentialing, you can take advantage of additional modules that will further optimize your platform and processes. These are just a few of the additional tools available to you. Contact your sales representative for more information or to discuss a migration to CredentialStream! EchoAccess enables hospitals to launch an integrated Patient Experience Hub to optimize every patient touch point along the continuum from inquiry to discharge, and every interaction in between. This enterprise-class platform supports hospital contact centers with physician referral, clinical triage, provider directories, class enrollment, and discharge planning functionality.
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    Contexta360

    Contexta360

    Contexta360

    Contexta360 software works by using advanced speech analytics. It allows for the analysis of a large number of telephone conversations. It also automatically determines the reasons why customers made contact. The conversations can be from live or automatic answering systems. Automated workflows can be created using gained insights, and the user experience can be improved. Customer interaction analysis is based on natural language processing and AI. C360 uses Speech Analytics, AI and NLP to analyse millions of customer conversations across any channel to deliver voice identity, business insight and automation. With teams now more dispersed and video calls rapidly becoming the everyday way to communicate, C360 can offer you the means to automatically record conversations, analyse for compliance and summarise the important bits, then integrate it all with CRM records. Know what your customers are asking, how your business is responding, and how your tracking systems are performing.
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    Xdroid Voice Analytics
    At Xdroid we enable digital transformation in contact centres through voice and text solutions based on artificial intelligence and machine learning. By processing 100% of customer interactions, we automatically provide objective, consistent, and valuable insights and information about each conversation. Our emotion analysis, keyword detection and semantic capabilities can reveal opportunities to improve customer experience, agent retention, productivity and compliance. Our innovative and competitive solutions help contact centres understand the customer journey and bring them closer to a 360-degree customer view.
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    MiaRec

    MiaRec

    MiaRec

    MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.
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    Echo Memo

    Echo Memo

    Echo Memo

    EchoMemo is an AI-powered bookmarking tool designed to help users save, organize, and search social media content. By using a browser extension, users can capture links from platforms like X (formerly Twitter), TikTok, and YouTube. Once saved, EchoMemo's AI analyzes the content, text, images, and videos, enabling semantic search capabilities that go beyond traditional keyword-based methods. This allows users to retrieve saved content by describing it, such as searching for "a dancing dog," even if the original title doesn't include those words. It also supports tagging for better organization and offers export functionality for offline access. EchoMemo is particularly beneficial for social media enthusiasts, marketers, and researchers who wish to efficiently manage and revisit online content.​
    Starting Price: Free
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    Authenticx

    Authenticx

    Authenticx

    Humanizing conversational intelligence in healthcare. Authenticx analyzes millions of conversations to surface recurring trends that healthcare organizations use to make informed, proactive decisions. Your transformational opportunities are being stored and ignored. Using customer interaction data, we’ll help you reveal hidden barriers, motivators, and transformational strategies. One source of truth. Insights across healthcare. Your customers are desperate to be heard. Are you listening? We’re more than a software solution. Authenticx listens, analyzes, and activates customer voices to share insights that speak to the head and the heart. It’s data-backed storytelling at scale. You need a data partner that understands healthcare conversations are different. Our software connects qualitative human emotion to quantitative metrics to identify transformational opportunities in healthcare.
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    EchoTik

    EchoTik

    EchoTik

    EchoTik is a comprehensive TikTok analytics platform designed to assist sellers, influencers, and brands in optimizing their ecommerce strategies. It offers a suite of tools for product selection, influencer discovery, and live streaming analysis, enabling users to identify trending products, analyze top-performing influencers, and monitor live stream performances. The platform provides detailed metrics and charts across various dimensions, including product categories, influencer growth, and live stream traffic, facilitating data-driven decision-making. EchoTik's user-friendly interface and robust analytics capabilities make it an essential tool for professionals aiming to enhance their presence and sales on TikTok. Empowering sellers and EC-creators with data-driven insights for product selection, influencer identification, live stream and video optimization, and more.
    Starting Price: $9.90 per month
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    Spitch

    Spitch

    Spitch

    Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language.
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    EchoWave

    EchoWave

    EchoWave.io

    EchoWave.io is a web-based video editing platform that empowers users to create and modify videos straight from their browser, eliminating the need for any software downloads. Designed with a sleek and user-friendly interface, it caters to both novices and experienced video editors. One of its standout features is cloud-based editing, which not only conserves local storage but also allows users to access their projects from any device with an internet connection. Additionally, EchoWave facilitates real-time collaboration, making it easy for teams to work together simultaneously on video projects. By simplifying the video editing process and reducing the learning curve associated with traditional software, EchoWave helps users save time and increase productivity. Whether you're editing videos for social media, educational content, or business presentations, EchoWave streamlines your workflow and makes video editing more accessible than ever.
    Starting Price: $99/month
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    ExecVision

    ExecVision

    Vorsight

    Our Ultimate Sales Coaching Success Kit will show you the foundation of a great coaching program, how your call recordings rank against best-in-class organizations, how your coaching efforts rank, and the steps to building a coaching culture in your organization. At its core, conversation intelligence is one’s ability to identify and react to signals in verbal conversations. In business conversations, it means identifying key behaviors that impact outcomes and replicating them across future conversations to improve performance, or leveraging data from customer interactions to make more informed decisions and develop a better customer experience. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential.
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    EchoMark

    EchoMark

    EchoMark

    Collaboration and communication, meet privacy and security. While other companies attempt to prevent data exfiltration by limiting the flow of information, we use invisible personalized watermarks in documents and email messages to allow for seamless sharing that's also easily traceable. Whether information is shared via email, printout, or photo, EchoMark provides an invisible solution to find the source within minutes. Advanced features like natural language versioning and computer vision detection help further ensure tracking success. Once deployed, EchoMark will automatically watermark documents and emails according to your established parameters. If you suspect a leak has occurred or spotted a document online, upload the original document to your EchoMark dashboard. EchoMark will use computer vision to compare the leaked fragment with each marked copy of the document shared.
    Starting Price: $ 19 per month
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    Clinician's Desktop

    Clinician's Desktop

    The Echo Group

    Clinician’s Desktop serves as an electronic health record (EHR) system for behavioral health agencies throughout the United States. Treatment planning, management of alerts, incident reporting, progress notes, etc. are all standard components of the software. The Echo Group’s Clinician’s Desktop EHR software has received the federal government’s “meaningful use” stamp of approval earning Complete EHR Ambulatory Certification. This designation officially deems Echo’s Clinician’s Desktop (EHR) software capable of enabling providers to qualify for Meaningful Use funding under the American Recovery and Reinvestment Act (ARRA). Clinician’s Desktop authoring tools offer complete form designing capabilities and tight integration with the overall Electronic Health Record. Our “Quick links” workflow tool, “EchoMail”, and signature capabilities allow for great flexibility in customizing your EHR without losing the solid core of software which ensures extremely efficient billing operations.
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    Echo Publish

    Echo Publish

    Echo Central Ventures

    Echo Publish is a web service for generating and publishing formatted documents through the merging of templates and data. Manage your company’s outgoing mail with ease. Create templates using familiar tools - at the moment this means Google Docs, but more options are planned. Call the Echo Publish service, providing the data you need to be merged into your templates. Receive links to the finished documents. They can be linked to, archived, downloaded or whatever you choose.
    Starting Price: $50 per month
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    DINGG AI

    DINGG AI

    DINGG.ai

    DINGG AI is an AI-powered growth platform designed to help salons and spas attract new clients and retain existing ones automatically. The platform uses four specialized AI agents that work together to manage marketing, bookings, customer engagement, and business insights. Lila focuses on increasing online visibility by optimizing local search, Google listings, and social media presence. Cora acts as an AI booking assistant that responds instantly to customer inquiries and converts messages into appointments. Echo helps improve client retention by sending smart reminders and personalized follow-ups that encourage repeat visits. Sage analyzes business performance and provides data-driven insights to help owners understand what strategies drive growth. By automating marketing, communication, and analytics, DINGG AI helps beauty businesses increase bookings while saving time on administrative tasks.
    Starting Price: $297
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    Pearl Echo.Suite

    Pearl Echo.Suite

    Pearl Software

    Looking for a way to control, monitor and filter activity on personal computers, thin clients and a full range of mobile devices all from a central location? Our enterprise-class cybersecurity software will do that and more. Pearl Echo.Suite is an Internet management software that can be used across multiple areas including e-mail, web surfing, file transfers, news resource access, Skype instant messaging and chat. Pearl Echo.Suite will meet your organizational needs whether for single or multiple locations or for the monitoring of roaming and mobile Internet users. For peer-to-peer, server-centric and client-server computing environments, you'll be able to set user-level policies for monitoring usage and controlling Internet access across your network. By using Pearl Echo.Suite web monitoring software, administrators can filter and monitor a variety of activities including e-mail, IM, chat, news, the transferring of files and browsing the Internet.
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    Whale

    Whale

    Whale

    Whale AI is an enterprise AI suite that combines spatial intelligence, voice intelligence, content intelligence and agentic AI to help organizations automate complex business processes, unlock actionable insights from data across environments, and drive revenue growth; its modular platform includes SpaceSight, an AI-driven spatial analytics and in-store behavior solution for real-time footfall, traffic flow, heatmaps and conversion insights with smart event alerts; Echo, a voice intelligence tool capturing and analyzing conversations for customer insight, sales coaching and performance evaluation; Harbor, a content intelligence platform for managing and delivering marketing assets and omnichannel content; and Alivia, an agentic AI core that orchestrates autonomous decision workflows and parallel intelligence tasks. Built with multimodal AI capabilities such as advanced video analytics, speech recognition, semantic analysis, and RAG-enhanced search, Whale AI unifies data.
    Starting Price: Free
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    InsightSquared

    InsightSquared

    InsightSquared

    Know exactly what drives your team’s success. From lead to opportunity, cross-sell to renewal, see how 10,000+ companies have reduced risk, unlocked upside and accelerated revenue growth. Automatically sync deal activity and engagement levels so you can truly analyze your sales process. Activity data is the number one indicator of sales outcomes. So we automate, connect and write-the full team’s activities back to your CRM. Discover exactly what activities your sales team has completed, the steps they missed, and how prospects responded, so you can drive more consistent, predictable results. Understanding what your top reps do differently has never been easier. Record, transcribe and analyze every customer call across the entire sales journey. Capture transcripts, keywords, trends, and talk time. Then combine conversation data with full-lifecycle activity capture and robust machine learning, to enrich every element of your business – forecasts, reporting, product roadmaps, and more.
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    EchoOneApp

    EchoOneApp

    HealthStream

    EchoOneApp is a legacy platform supported by HealthStream. New customers should check out CredentialStream. As a current customer with EchoOneApp, you can take advantage of additional modules that will further optimize your platform and processes. These are just a few of the additional tools available to you. Contact your sales representative for more information or to discuss a migration to CredentialStream platform! Enrolling providers with payers, networks, and in contracts has never been more important. Meeting deadlines for enrollment applications and providing accurate provider data is critical to ensure that providers will be enrolled with the requested payers to receive reimbursements. Submit paper and online payer applications with validated provider data directly from EchoOneApp Enroll. Automate the enrollment process with the most advanced tools in the industry to reduce enrollment timelines and aging receivables.