CloudApper DeskCloudApper
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INControlTracer Workflow
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Related Products
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About
CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more.
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About
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include:
- CRM (Pipeline, activities, orders, quotations)
- Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.)
- Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance)
- Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service)
- Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.)
- HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.)
- Reporting (Power BI dashboards, Big screen reports, Detail reports)
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a customer support and complain management application to proactively engage and answer their queries
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Audience
Transport, logistics, supply chain, engineering industries
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$75 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCloudApper
Founded: 2018
United States
www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/
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Company InformationTracer Workflow
Founded: 2015
South Africa
www.incontrol4pl.co.za
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Alternatives |
Alternatives |
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Categories |
Categories |
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Logistics Features
3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Transportation Management Features
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Trucking Features
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
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Integrations
Threadkore
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