Alternatives to CloudApper Desk
Compare CloudApper Desk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CloudApper Desk in 2026. Compare features, ratings, user reviews, pricing, and more from CloudApper Desk competitors and alternatives in order to make an informed decision for your business.
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ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
Flowlens
Flowlens
Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks and Sage. -
3
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
4
CloudApper Visitors
CloudApper
Improve your visitors first impression by using visitor management mobile app for fast, accurate & secure visitor experience. The CloudApper Visitors app is a modern, affordable and effective way of managing visitors. With the help of CloudApper Visitors, any business can improve the visitor experience, digitize a concrete visit log, and save hours of paperwork. CloudApper Visitors also reduces administrative costs by replacing plastic or paper-based ID cards and associated printers with biometric data and a digital badge. Reduce the cost and inefficiency associated with old visitor log books by deploying a fast and efficient digital visitor log management system that can be easily accessed, even from your smartphone. Save time while eliminating the cost and headache of plastic and paper ID badges that often go missing through the use of CloudApper Visitors' digital visitor badges.Starting Price: $10 per user per month -
5
CloudApper Assets
CloudApper
CloudApper Assets is a highly customizable app that helps enterprises manage organizational assets and optimize operational costs. CloudApper Assets app extends the lifetime of your company's assets and slows down the depreciation rate through the careful monitoring of key variables such as usage and service history. This ensures optimal use of your company’s assets. Keep track of every asset to increase accountability and reduce costs. With CloudApper Assets app, you always know where your items are and who is handling them. Save time and eliminate paperwork with the ability to manage assets right from a phone. Avoid the burden of spreadsheets with a modern solution to asset management. Instantly customize the CloudApper Assets app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available in the web and mobile versions of the app.Starting Price: $10 per month -
6
CloudApper AI
CloudApper AI
CloudApper AI is an enterprise-ready platform that helps organizations deploy AI agents to automate tasks across HR, IT, engineering, sales, and marketing, without coding. With seamless integration into systems like UKG, Workday, Oracle, SAP, and more, businesses can streamline everything from recruitment and compliance to ticketing and DevOps. The platform eliminates the need for AI expertise, custom development, or manual data handling by offering a drag-and-drop designer and ready-to-use templates. Whether you're replacing legacy workflows, syncing employee data across platforms, or creating chatbots and self-service tools, CloudApper makes it fast and simple. It also ensures data privacy by keeping enterprise data under your control. With 24/7 support, real-time dashboards, and fast deployment, CloudApper helps companies save time, reduce costs, and scale workforce automation with confidence. Unlock AI’s ROI in just 30 days, backed by guaranteed results. -
7
CloudApper Rounding
CloudApper
CloudApper Rounding is a cutting-edge hospital rounding application that provides checklists and task lists for doctors, nurses, and other healthcare professionals to help increase patient satisfaction and ensure the safest healthcare experience. Receive notifications for scheduled rounds and perform them right from your mobile device to improve efficiency. Capture critical information from patients regarding their care to ensure compliance with safety protocols. Identify opportunities to improve patient satisfaction scores based on real-time feedback. Instantly customize the CloudApper Rounding app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Rounding app provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month -
8
CloudApper CMMS
CloudApper
The CloudApper CMMS software is a mobile and cloud application that simplifies the management of enterprise assets and equipment, maintenance schedules, inventory, work order routing, and reporting. The solution helps employees to operate more efficiently and provides management with real-time visibility into the status of their assets and maintenance plans. The CloudApper CMMS application provides you with maintenance schedules for your critical equipment along with robust reporting, analytics, reminders, and task management features, mitigating the chances of having an unwanted breakdown or downtime. Empower technicians to easily monitor equipment issues from their mobile device or computer. Updates from the mobile app are available to management in real-time to optimize performance. In addition to creating a historical log of all maintenance activities, the CloudApper CMMS application also includes a knowledge base module where all users can access useful information.Starting Price: $10 per month -
9
CloudApper Facilities
CloudApper
CloudApper Facility management software is a highly customizable solution that helps organizations manage their buildings, equipment and maintenance operations. It provides real-time access to workspace productivity, emergency and compliance management data from anywhere using the mobile application. The powerful CloudApper facility management software simplifies your facility operations and asset maintenance management. This easy-to-use web and mobile app helps employees save time by providing instant access to facility details, operating data, and emergency procedures. With CloudApper Facilities, you can access important data about facility operations in real-time, from a single platform. Stay up-to-date with all operations by easily accessing asset maintenance data, building plans, and emergency policies from your mobile device. Receive notifications from Facilities about concerning situations or events and asset maintenance issues, along with all emergency policies.Starting Price: $10 per month -
10
CloudApper Text to Apply
CloudApper
CloudApper Text to Apply is an AI-powered solution revolutionizing job applications, particularly for blue-collar workers. It simplifies the process through conversational interactions, automating data collection, and ensuring seamless integration with ATS/HCM systems. Candidates enjoy a hassle-free experience, while hiring managers benefit from enhanced efficiency in screening and selection. Say goodbye to lengthy forms and hello to a streamlined, engaging application experience with CloudApper Text to Apply. -
11
CloudApper Incidents
CloudApper
CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month -
12
CloudApper Fleet
CloudApper
CloudApper Fleet is a fleet management software/application that helps organizations to automate tasks related to vehicle maintenance, accident risk minimization, and operator usage, as well as implementing telematics and GPS tracking system. Users can access real-time information from their smartphones and record data such as video clips to improve efficiency and productivity. Track your daily fleet operations, optimize runtime, and monitor maintenance schedules. Fleet tracking software can save both fuel and maintenance costs. Storing and accessing all information in one place helps to increase transparency and reduces time spent dealing with lost or misfiled paper documents. Enhance the productivity and efficiency of individuals by focusing their time on high-value activities. CloudApper Fleet tracking software includes a GPS tracking system that provides real-time data on route planning and drivers behavior checks.Starting Price: $10 per month -
13
CloudApper AI TimeClock
CloudApper AI
CloudApper AI TimeClock is an iPad/Android tablet-based employee time tracking solution built for flexibility, cost savings, and seamless HR integration. It works on iOS and Android tablets—and now also runs on mobile, desktop, and web platforms—ensuring access from anywhere. It connects with all major HCM and payroll systems like UKG, Workday, ADP, and Oracle. Employees can clock in/out using face ID, QR codes, barcodes, or NFC. The built-in AI Assistant answers HR questions, handles PTO requests, and helps access pay info—reducing HR workload. It even works offline and syncs automatically when reconnected. Organizations can customize punch workflows, automate complex pay calculations, and stay compliant effortlessly. CloudApper AI TimeClock is trusted by businesses across healthcare, retail, and manufacturing, improving accuracy, streamlining attendance tracking, and empowering teams with real-time workforce visibility.Starting Price: Custom -
14
CloudApper AI RevOps
CloudApper
CloudApper AI RevOps is an all-in-one revenue operations solution powered by five AI agents that automate key sales and marketing functions. The Scouting Agent identifies and enriches high-fit leads. The Amplifier Agent creates SEO blogs, newsletters, and social posts to drive traffic. The Outreach Agent sends personalized email and SMS campaigns based on lead behavior. The Sales Agent engages website visitors in real time, qualifies leads, and books meetings automatically. The CSR Agent handles customer support tasks like FAQs, renewals, and real-time updates. Together, these agents eliminate manual work across the funnel—generating leads, nurturing prospects, closing deals, and retaining customers without growing your headcount. CloudApper AI RevOps helps teams operate lean, accelerate growth, and focus on revenue, not repetitive tasks.Starting Price: Custom -
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CloudApper AI Recruiter
CloudApper
CloudApper AI Recruiter transforms complex, time-consuming hiring into a fast, automated, and engaging process. It uses conversational AI to screen candidates, automate interview scheduling, generate offer letters, and improve overall candidate experience, while integrating seamlessly with leading HCM and ATS systems like UKG, Workday, Oracle, and more. Candidates can apply instantly via SMS or QR codes, while recruiters benefit from AI-powered resume screening, employee referrals, and automated workflows that reduce time-to-hire by up to 97%. CloudApper AI Recruiter also minimizes unconscious bias, ensures a more diverse workforce, and simplifies data collection. From high-volume hiring to one-on-one recruitment, it eliminates manual steps and helps talent acquisition teams focus on what matters most—hiring the right people, faster. -
16
CloudApper CRM
CloudApper
CloudApper CRM is the easiest app for relationship management with existing and potential customers of any enterprise. It accelerates the process of business lead capturing and qualifying, as well as keeps track of the communications for managing interactions between the company and existing or potential customers. Improves business communication by syncing all customer query, quotation, solution, negotiation, and service in one place. Optimizes tasks, processes and anyone from the team can deal with the customers to provide personalized service. Web and Mobile App facilitates working on the go that accelerate productive sales activities, and ensure high response rate. Creating a new account and contact or assigning a contact in an account allows users to connect store and share the details of potential customers. CRM introduced CRM-on-the-go enabling mobile apps for Android and iOS. Now reporting becomes more flexible for the sales team.Starting Price: $10 per user, per month -
17
hrGPT
CloudApper
hrGPT - Your 24/7 AI Analyst for HR Tasks, Requests, and Inquiries hrGPT rescues overworked HR teams so they can prioritize high-impact tasks. With CloudApper, you can easily implement AI for any HCM use case to reduce bottlenecks and open massive value. From talent acquisition and feedback interpretation to swiftly handling benefits inquiries and self-service demands, our platform is the seamless solution. We simplify the AI integration journey, making sure you harness the full potential of AI for every HCM challenge. -
18
CloudApper Projects
CloudApper
CloudApper Projects is a task management application that allows companies to organize and schedule projects, as well as assign responsibilities to relevant employees and departments, all from one easy-to-use platform. With the Projects app, companies can efficiently manage and track projects right from a phone. Company projects often require input from a number of departments; however, coordinating meetings or strategy sessions can be challenging. Our app allows departments to keep up with activity progress and participate by providing relevant insights. Planning and scheduling are important factors for any project. Projects provides an intuitive and simplified way to ensure on-time completion by delegating and prioritizing tasks. To meet project deadlines, teams need real-time access to artifacts, tasks, and other data elements. With the Projects mobile app, employees are always in sync.Starting Price: $10 per user per month -
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CloudApper Field Service
CloudApper
The CloudApper field service management software allows you to improve efficiency and customer satisfaction by streamlining your entire field service operation. Use the power of AI to analyze job data captured in the field to detect patterns and predict risks that can impact overall project performance and outcomes. Assign field resources and verify their presence on-site with geo-tagging. View and manage their ongoing tasks and collect customer data to efficiently streamline your field service activities. Enable fieldworkers to easily log job deliverables and access runbook information from their phone. Field users can capture pictures, videos, signatures, and more for real-time review by central project teams. Our AI engine will analyze your collected job data to optimize resource allocation, more accurately estimate project time and labor costs, and predict which tasks will need additional guidance.Starting Price: $10 per month -
20
CloudABIS
M2SYS Technology
Built with nearly 20 years of experience in large-scale biometric technology projects, CloudABIS™ is a superscalar, biometrics-as-a-service (BaaS) matching system that removes the burden & cost associated with building and maintaining a reliable biometric identification system. CloudABIS™ can compare millions biometric templates/sec for fast 1:N matching & de-duplication requirements. Customers simply connect through our API or CloudApper™ software & instantly have the ability to perform fast 1:N matching. Our software supports many fingerprint readers & device activation is seamless with our CloudScanr™ app. CloudScanr™ also enables the biometric system to instantly work across any web browser. There are many viable fingerprint readers on the market. Most fingerprint SDKs allow you to generate a standard ISO template since this is a universal format. -
21
CloudApper Safety
CloudApper
Get our mobile app for workplace safety and incident management to simplify OSHA record-keeping, maintain 300, 300A, And 301 Log and improve workplace safety. CloudApper Safety is a robust EHS Software that helps companies establish a safer workplace without the administrative burden. Our easy-to-use mobile app for OSHA recordkeeping and workplace injury and illness enables your employees to log incidents, accidents, near misses, and observations with ease and wherever these events are noticed. Complying with safety standards to avoid penalties and lower operational costs have never been easier! Ensuring that employees are complying with safety policies with our EHS Software is one of the most effective ways of saving medical and miscellaneous administrative expenses. Employees can quickly and easily capture videos from their mobile phones and store them with incident, accident, audit, and training records using our EHS Software.Starting Price: $10 per month -
22
CloudApper CliniCheck
CloudApper
CloudApper CliniCheck is a robust web and mobile app to enhance the readiness of healthcare facilities that need to keep pace with challenges like the COVID-19 outbreak. According to the World Health Organization (WHO), “In an outbreak, a pandemic, or any other emergency or disaster, clinicians and hospital administrators need to ensure the initiation of relevant generic priority action.” The CliniCheck app provides a compact system to help frontline teams perform their tasks efficiently during this critical emergency period. Generating the best outcomes in the face of this pandemic requires fast response times. Using CliniCheck, users can document and easily share best practices, including short video clips. This reduces communication delays and ensures higher levels of patient safety during critical times of outbreak relief efforts. Healthcare providers are used to operating in an environment of heavy regulation where patient and employee health are top priorities.Starting Price: $10 per month -
23
CloudApper TimeClock
CloudApper
Time Clock is a web & mobile time capture app that runs on off-the-shelf (OTS) iOS or Android devices. Employees easily scan a QR code or take their picture and identify with our face biometric system to submit punches. Our Time Clock App is designed to be easy to use yet powerful and highly customizable. So, if you are in the market for an effective and reliable time clock application that provides a low-cost and hygienic time capture experience – CloudApper Time Clock is for you! Employees scan a QR code and take their picture or just take their picture and identify with our face matching system. Setting up your new time tracking account is easy with Time Clock. It takes only a few minutes to create your account, add employees, and get reports for time sheets and attendance. In just a few clicks, your time clock will be up and running.Starting Price: $10 per user per month -
24
hrPad
CloudApper AI
CloudApper hrPad is an affordable employee self-service kiosk powered by AI that transforms any iOS or Android tablet into a powerful HR tool. It helps organizations streamline time tracking, reduce HR workload, and boost employee satisfaction—all while integrating seamlessly with popular HCM systems like UKG, Workday, Oracle, ADP, SAP, and more. Key features include: 📸 Touchless face ID check-in to eliminate buddy punching 🕒 Automated PTO, overtime, and payroll calculations 🤖 24/7 AI HR Assistant to answer employee queries 🔄 Shift bidding, swapping, and confirmations 📍 Geofencing for cost center transfers and accountability 📊 Customizable job satisfaction surveys and engagement feedback ⏱️ Real-time time capture and attendance tracking 🛂 Identity verification via face ID, QR code, barcode, or NFC 💬 Personalized mental health check-ins and recordkeeping 🖥️ Compatible with iOS, Android, Windows, macOS, and web platforms -
25
Zervicio
Manage Smart Solutions
Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.Starting Price: $20.00/month -
26
ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
27
Spiceworks IT Help Desk
Spiceworks
The cloud help desk is basically already setup for you. Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go! Make your job even easier by using monitors, alerts, custom ticket attributes, and ticket rules. Get help desk reports with key information like updates on ticket and labor by organization. Help remote employees by starting a secure remote support session directly from your help desk tickets. Not always at your desk? No problem! The top-rated Spiceworks Help Desk Mobile App has the latest ticket updates and push notifications right on your phone or tablet. -
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Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month -
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Zed-Service
Zed-Axis Technologies
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience. -
30
EasyDesk
EasyDesk AS
EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.Starting Price: $29/month -
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Richdesk
Richdesk
Richdesk is a help desk & asset management software solution. Prioritize and assign tickets to the right agents, quickly organize ticket queues, capture resolutions for knowledge sharing and service improvement. Help staff and customers to help themselves with workflow-driven guidance, on-line knowledge, service catalog and resolution status. Automate simple help desk tasks such as ticket triage, agent assignment, team notification, SLA alerting, ticket templates and canned responses. Upload, track and manage any category of asset using customizable configuration item styles, asset maintenance and service history. Agent, team and customer stats, one-click export from ticket queues and asset lists, inbuilt dashboard and report generator. All the service management features you need, all in one place. Self-service portals that reduce repetitive calls. Fully-integrated asset management. -
32
Focus Desk
Focus Telecom
Focus Desk by Focus Telecom is modern, cloud-based issue ticketing and service desk software solution. Feature-rich and scalable, Focus Desk enables users to effectively manage customer issues through a range of communication channels, such as web forms, chat, email, SMS, and phone. By using Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are automatically registered and resolved in a timely and streamlined way. Key features include automatic inquiry registration, ticketing system, processing deadlines, inquiry list, inquiry grouping, inquiry allocation, productivity monitoring, and so much more.Starting Price: $19.00/month/user -
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EvantoDesk
Evanto
Powerful yet simple help desk software. No ticket ids, no customer portal, just personal emails for happy customers. No more ticket numbers or portals to log into, instead customers just receive a personal email. Enables fast processing of customer emails whilst ensuring that nothing slips through the cracks. Quickly and easily collaborate behind the scenes for any email using @mentions and notes. Understand your team's performance using metrics such as response and resolution times and customer happiness scores. Collaborating between the team, re-typing the same old responses, working out who is replying to what, making sure nothing slips through the cracks etc takes time using just email software. EvantoDesk is simple to help desk software that will make your team effective and facilitate very happy customers. EvantoDesk is trusted by businesses across a spectrum of industries. -
34
Aftersale
Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.Starting Price: $58.94 per month -
35
KronoDesk
Inflectra
KronoDesk is a cloud-based customer support platform that is suitable for businesses of all sizes. With KronoDesk, users can gain access to desk ticketing, a online knowledge database, and customer support forums. KronoDesk allows businesses to receive customer queries and send them to relevant knowledge base articles. KronoDesk is accessible via mobile devices or a desktop computer and installable on the users' servers or the cloud.Starting Price: $19.99/month/user -
36
CloudApps
CloudApps
Helping businesses increase sales results by providing sales leaders with deep insight into deal health, giving them the tools to drive every rep to quota and taking forecast accuracy to unprecedented new heights. Thanks to The CloudApps sales effectiveness and accuracy platform, our customers are increasing win rate by 20%, average deal size by 19% and achieving forecast accuracy of over 95%. How? By using AI and behavioral science to track & promote the right sales behaviors at the right time. Helping sales executives forecast, predict & improve sales results using artificial intelligence and behavioral science. By tracking sales behaviours, we provide the deep insight needed to assess deal health, determine pipeline quality and pinpoint the behaviours of top performers. We help create a data-driven path to closure for each of your deals and increase win rates across the board. -
37
ThriveDesk
ThriveDesk
ThriveDesk is an AI-driven helpdesk solution designed to streamline customer support and enhance user experience. With its intuitive interface and advanced automation features, ThriveDesk simplifies managing customer queries, improving response times, and boosting overall productivity. Ideal for businesses of all sizes, this tool leverages cutting-edge technology to ensure effortless communication and support. Experience the future of customer service with ThriveDesk, where efficiency meets excellence. NEO is our AI agent will go an extra mile to solve customer issues when no one is there and help you draft ticket replies, knowledge base articles and much more. -
38
ServiceManager
ServiceCentral Technologies
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization. -
39
INControl
Tracer Workflow
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)Starting Price: $75 per user per month -
40
Dailybiz
Dailybiz
The full web solution to manage your business. Thanks to its multiple functionalities, Dailybiz offers a management experience that adapts to all your needs. Optimization of commercial management and monitoring of teams on a daily basis. Save time on administrative tasks: Increased daily productivity. Your dashboard accessible from your favorite browser, anywhere and anytime. Follow customer exchanges. Better prospecting, monitoring opportunities and managing after-sales service. Improve the efficiency of your sales team. Manage inventory for multi-channel commerce. Follow customer regulations. Manage general and analytical accounting, budgets, fixed assets, VAT declaration as well as tax packages. Plan and assign time spent and expenses. Analyze the profitability of your projects.Starting Price: €39 per user per month -
41
Builders CRM
CetharSoft
We understand the business needs and provide system consultancy services to resonate with the customer’s thoughts for achieving better business solutions and retaining customers. Customer Relationship and Work-flow Management system for small and medium-sized businesses. BinCRM helps you measure the effectiveness of your marketing campaigns, enhance customer satisfaction, enable prompt after-sales service and give you more time to focus on strategies for business growth. It links technology, systems, processes and people to maximize the relations of your organization with your customers. A CRM system enables the easy and fast access of key customer data. With BINCRM such data is transformed as information and used for effective decision making while delivering maximum customer satisfaction. All round increase in productivity and revenue.Starting Price: $1,000 one-time payment -
42
AzureDesk
AzureDesk
Get all the "must-have" features of enterprise-class systems in AzureDesk designed for all businesses at a minimal cost to users. Provide an end to end solutions for customers' issues with AzureDesk’s robust Ticket Management System. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email accounts will get converted into tickets & will be displayed in ticket Management. Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7. Integrate AzureDesk with multiple apps including JIRA, Slack & more. Get insightful Reports on your customer's interactions as well as your Agents/Team performance. Mention your teammates in private notes using Twitter style handle & notify them to collaborate to solve the tickets. Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion.Starting Price: $12 per month -
43
ABRA Gen
ABRA
With dozens of modules and extensive custom-tailored development possibilities, ABRA Gen delivers a perfect overview of the entire business in one place. Supports business management, from business to inventory management, production, service delivery bookkeeping, reporting, and decision-making support. ABRA Gen, due to its large variability, is applicable in all business sectors. ABRA Gen is an ERP system that encompasses every business area and adapts to various business disciplines. It ranges from CRM to production and after-sales service. ABRA Gen can serve as the only information system in the company. Treat yourself to managing the entire company in one place. ABRA software implements information systems in almost all fields of business. You can run the ABRA Gen ERP system in the cloud and work anytime and anywhere. The system can be integrated with any open solution thanks to an advanced API. -
44
Re:Desk
Re:Desk
Only essential support team features. Track customer requests like a boss: from contact forms, emails, orders, etc. Track all your customers email, Twitter or Facebook requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support team agent. Check features for downloading or cloud versions. The helpdesk solution will help you to manage tons of customer messages, and automatically assign them to correct department or support agent - all for reducing workload and improving customer experience. Open Source PHP HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium.Starting Price: $99.00/one-time -
45
Thulium
Thulium
Your team works all the time with data. Contact history, dashboards, wallboards, reports. Data-driven support is a response to growing customer requirements. Everyone knows what to do. Nothing is lost. The customer service program is a simple distribution of information within a team. There is no duplication of tasks. Advanced reports, control over KPIs. Collect website leads through proactive chat and callback. Make a sale thanks to advanced functions of a virtual call center. Organize the after-sales service process. Thulium is clear and easy to use. Quick implementation, easy configuration, good support (hey, we create contact center software, we need to know how to use it!). Thanks to the integrations and rich API, the Thulium contact center system will become part of your tool ecosystem. Automation will take care of repetitive activities. 100% of calls received. Make more effective phone calls and immediately connect the client with the right consultant.Starting Price: $26.38/month/user -
46
ProProfs Help Desk
ProProfs
ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.Starting Price: $15 per user per month -
47
eStreamDesk
eStream
You've scoured the internet searching for something that will provide the kind of service your customers are screaming for but until now it's been too costly and complex to set-up. Maybe you've already tried one of the big players and you're disillusioned with the monthly cost just to help manage customer requests. You've heard for years that a dedicated help desk is the way forward to dramatically improve customer satisfaction rates, boost repeat purchases all while saving time and cutting support costs. eStreamDesk is a slick, easy-to-use cloud-based help desk and ticketing system that helps you achieve one simple task superbly. Every incoming email is automatically converted into a support ticket. You define exactly how each and every email is prioritised, monitored and answered. Route sales emails to your sales team, route technical emails to the tech department. Trigger automatic email replies to the most commonly asked questions from your customers. -
48
SparrowDesk
SparrowDesk
SparrowDesk is an AI-powered customer service platform built to help businesses deliver faster, smarter, and more scalable support. At its core is Luna, the AI Agent, which auto-resolves up to 60% of tickets, providing customers with instant 24/7 assistance while reducing team workload. For agents, Luna Copilot works directly inside the inbox—offering AI-driven ticket summaries, smart reply suggestions, and quick knowledge access to improve efficiency and accuracy. SparrowDesk unifies conversations from email and live chat into a single workspace, keeping full context across every interaction. Customers can also access branded self-service portals that surface relevant articles, cutting down on ticket volume. Managers gain real-time visibility through dashboards and custom reports to track SLA performance, agent productivity, and emerging support trends. With a no-code workflow builder, teams can automate repetitive tasks and standardize processes without engineering resources.Starting Price: $16/seat/month -
49
Track-It!
BMC Software
Track-It! is the best IT helpdesk software for IT teams, delivering a powerful suite of integrated modules for help desk, asset management, knowledge management, change management, purchase management and endpoint management features like patch management, software deployment, and mobile device management, all at an affordable price. Eliminate manual processes that lead to numerous emails, stacks of sticky notes, problems falling through the cracks, overworked help desk staff and no way to track or prioritize tasks. Track-It! provides automated ticket creation, categorization, routing and prioritization to streamline your help desk ticketing process. The help desk is the central hub of your IT operation. The help desk ticketing features in Track-It! have the right combination of functionality and ease of use that will allow your team to more easily keep track of their work, prioritize open tickets, track time spent on IT tasks and monitor the top issues impacting your business.Starting Price: $995.00/one-time -
50
Vorex
Kaseya
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.Starting Price: $10.00/month/user
