MyUsage Customer Portal

MyUsage Customer Portal

Exceleron Software
+

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About

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

About

The world needs utilizes today that are ready for the demands of tomorrow. Be prepared for tomorrow’s challenges with Connexo. Connexo brings utility intelligence & “self-healing” optimization together in one future-proof application, providing a more complete view so you can get maximum value from your advanced metering infrastructure (AMI) investment. What makes it unique is that data collection and analysis are just the beginning. Videre turns the data into insights, then translates those insights into actionable solutions. Data insights can now take flight with the power of connected data and UAVs with state-of-the-art technology to streamline and standardize routine inspections predictive maintenance, and element management. The advanced analytics provide actionable insights that support efficient investigations and the recovery of lost revenue. Accommodates the operation of mesh networks and collection of data for optimization and communication.

About

We know utilities are increasingly facing disruptive market challenges. Technology is changing the way customers interact with the world and their utilities. We partner with utilities and anticipate future technology trends to help utilities interact with their customers more effectively through technology. Technology is revolutionizing the world of utility and customer relations. With MyUsage you can put more information in your customers’ hands and provide them with better tools to answer their own questions without having to call you. We help you give your customers the power to help themselves. Enable your customers to get out of the debt cycle and pay off overdue balances gradually through manageable payment options. We have helped customers keep their services on while helping utilities collect nearly $200 of debt per customer that would have otherwise been unrecoverable. Customers will pay smaller bills more frequently and keep their finances current with their usage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and mid-size businesses and utilities interested in a cloud-based smart utility software solution to run business operations more efficiently

Audience

Enterprises interested in a solution to manage utilities and get insights to bring actionable data

Audience

For consumers looking for a online utility customer app that will help them how and when to consume utilities judiciously

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

$1.39/per month/per meter
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bynry
Founded: 2022
United States
www.bynry.com

Company Information

Honeywell
United States
www.smartenergy.honeywell.com/honeywell-connexo/

Company Information

Exceleron Software
Founded: 1999
United States
exceleron.com

Alternatives

Alternatives

Alternatives

Net@Suite

Net@Suite

Engineering
UtilAbility

UtilAbility

Cogitate
Landis+Gyr AIM

Landis+Gyr AIM

Landis+Gyr
Capricorn

Capricorn

SilverBlaze
MeterData4U

MeterData4U

Utegration

Categories

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

Amazon Web Services (AWS)
Honeywell Smart Energy
Itron Enterprise Meter Data Management
SuiteOp
ThinkUEM

Integrations

Amazon Web Services (AWS)
Honeywell Smart Energy
Itron Enterprise Meter Data Management
SuiteOp
ThinkUEM

Integrations

Amazon Web Services (AWS)
Honeywell Smart Energy
Itron Enterprise Meter Data Management
SuiteOp
ThinkUEM
Claim Bynry SMART360 and update features and information
Claim Bynry SMART360 and update features and information
Claim Honeywell Connexo and update features and information
Claim Honeywell Connexo and update features and information
Claim MyUsage Customer Portal and update features and information
Claim MyUsage Customer Portal and update features and information