Unwrap

Unwrap

Unwrap.ai
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About

​Backsy.ai is an AI-powered feedback analysis platform that transforms raw customer feedback into actionable insights. It allows users to effortlessly collect anonymous feedback through text or voice inputs, which the AI then analyzes to highlight areas for improvement. It filters out spam and irrelevant data, ensuring that only genuine feedback is considered. Key features include instant analysis and summarization of feedback, trend charting to monitor product improvements over time, and the ability to incentivize customers for their feedback. Backsy.ai also enables users to showcase their product or service by turning insights into social proof, thereby building trust and increasing sales. It offers a no-commitment free plan with unlimited feedback and products, as well as tiered pricing options for different business sizes and needs. By simplifying the feedback collection and analysis process, Backsy.ai empowers businesses to make data-driven decisions.

About

Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers searching for a solution to collect and analyze anonymous feedback, providing clear insights for continuous improvement

Audience

Product managers and customer experience teams seeking a solution to analyze unstructured customer feedback to inform product development and enhance user satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version
Free Trial

Pricing

$12,000 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Backsy.ai
United States
www.backsy.ai/

Company Information

Unwrap.ai
Founded: 2022
United States
www.unwrap.ai/

Alternatives

Alternatives

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Hello Customer

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Zence Feedback

Zence Feedback

Easyrewardz

Categories

Categories

Integrations

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Zendesk

Integrations

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Zendesk
Claim Backsy.ai and update features and information
Claim Backsy.ai and update features and information
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Claim Unwrap and update features and information