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About

Humanizing conversational intelligence in healthcare. Authenticx analyzes millions of conversations to surface recurring trends that healthcare organizations use to make informed, proactive decisions. Your transformational opportunities are being stored and ignored. Using customer interaction data, we’ll help you reveal hidden barriers, motivators, and transformational strategies. One source of truth. Insights across healthcare. Your customers are desperate to be heard. Are you listening? We’re more than a software solution. Authenticx listens, analyzes, and activates customer voices to share insights that speak to the head and the heart. It’s data-backed storytelling at scale. You need a data partner that understands healthcare conversations are different. Our software connects qualitative human emotion to quantitative metrics to identify transformational opportunities in healthcare.

About

Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers

Audience

Customer service managers searching for a tool to enhance team performance and customer satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Authenticx
Founded: 2018
United States
authenticx.com

Company Information

Echo AI
United States
www.echoai.com

Alternatives

Alternatives

Prodigal

Prodigal

Prodigal Technologies
Wayfinder

Wayfinder

Kythera

Categories

Categories

Integrations

Aircall
Amazon Connect
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
ContactEngine
Google Cloud Platform
Gorgias
Helpshift
Hugging Face
Intercom
Le Chat
Mistral NeMo
Mistral Small
NVIDIA DRIVE
Pixtral Large
RingCentral RingCX
Salesforce
Snowflake

Integrations

Aircall
Amazon Connect
Amazon Web Services (AWS)
Braze
Claude
Codestral Mamba
ContactEngine
Google Cloud Platform
Gorgias
Helpshift
Hugging Face
Intercom
Le Chat
Mistral NeMo
Mistral Small
NVIDIA DRIVE
Pixtral Large
RingCentral RingCX
Salesforce
Snowflake
Claim Authenticx and update features and information
Claim Authenticx and update features and information
Claim Echo AI and update features and information
Claim Echo AI and update features and information