Related Products
|
||||||
About
24sessions offers various ways to create an interaction. Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. Meet customers how it suits them best. From a rich video call with screen sharing to a quick voice chat on your site or a full fletched co-browse session. On any device, including mobile, without installations. Thanks to recordings and automated transcriptions your interactions will become more effective and efficient. With our analytics suite you get insights in customer satisfaction, compliance, script adherence and goal attainment. All video calls are encrypted, take place on your own trusted domain, are accessible with a unique & temporary access link and can only be started by the assigned agent. Your data is securely stored in Europe, AES-256 encrypted and access is protected with advanced access management, audit trails and user federation.
|
About
Leverage AI-driven insights and actionables from your customer conversations across all channels, calls, chats, and meetings to boost your business efficiency. CallZen’s state-of-the-art multilingual AI engine lets you transcribe & summarize calls across multiple language dialects. Use CallZen to track every part of your customer conversation across calls, chats, meetings, etc. Track customer complaints, queries, feedback, etc. Configure your own business parameters in CallZen to score your agent conversations with your customers. Use CallZen to track & report your most valuable customer feedback. Identify key product suggestions by your customers and key feature requests. Monitor talking points between your customers & field partners, delivery executives, relationship managers, vendors, drivers, etc. Set your quality standards once and leave behind manual audits and call monitoring. Track scores, strengths & weaknesses of each of your agents with CallZen.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses in need of a scheduling, video calling experiences and analytics solution
|
Audience
Anyone requiring an AI solution to unlock insights from conversations
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company Information24sessions
Netherlands
24sessions.com
|
Company InformationCallZen.AI
callzen.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|||||
|
||||||
|
||||||
Categories |
Categories |
|||||
Meeting Features
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
|
||||||
Integrations
Amazon Web Services (AWS)
Gmail
Google Cloud Platform
Slack
Stackreaction
Wufoo
Zapier
|
Integrations
Amazon Web Services (AWS)
Gmail
Google Cloud Platform
Slack
Stackreaction
Wufoo
Zapier
|
|||||
|
|