Best Citizen Engagement Software in China

The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.

Holding governments accountable to strong governance practices, including fair and free elections. Supporting communities affected by conflict, natural disasters and humanitarian challenges. Protecting human rights during periods of violence and discrimination. The Ushahidi platform helps communities turn information into action with an intuitive and accessible crowdsourcing and mapping tool. By enabling the rapid collection, management and analysis of crowdsourced information, Ushahidi empowers everyone—individuals, community groups, governments, activists, and organizations—to create meaningful change. We provide technology and expertise to mission-aligned organizations and communities. As voices are amplified, organizational effectiveness grows and social impact is strengthened.

An excellent tool for smart cities that wish to enhance their management and their connection with their neighbors. The platform provides forms for citizens to respond through a mobile app, if they are people with possible infections positive for some virus-like "COVID-19” or “Dengue” for example, then based on the responses they provided, they can then be validated or confirmed by a doctor. You can set up a ticket typology so that the citizen, through the mobile app, can notify the relevant authorities that they are possibly infected. Allow infected citizens through the mobile app to report every "x" period of time from their own homes to the municipality, with geolocated tickets to verify the veracity of the notification.