Best On-Premises AR Remote Collaboration Software

Acty is remote video service software that supports technicians in the field in real-time to perform routine maintenance or resolve sudden breakdowns with 3D augmented reality directions, digital work instructions, and AI to answer questions on company manuals. Technicians with smartphones or smart glasses can view the machine they need to work on and receive remote instructions, including arrows, symbols, text, and 3D objects.

Eye4Task is a simple, secure and scalable cloud-based platform. Available both as SaaS in multi-cloud (Amazon AWS and Google GPC) and in private-cloud on-premises, it activates in a few hours and allows you to be immediately operational, anywhere, safely. Eye4Task has an intuitive web interface designed for both SMEs and corporate companies and has a smartphones and smart glasses optimized Android App, with a specific UI/UX for each device. Each company can configure its platform independently, and customize it according to its needs, from the very first click. Eye4Task is also available in White Label, for those who want the remote support App to appear as their own service. Its open architecture also facilitates integration with third party systems (knowledge base and IoT platforms) through APIs and previously developed connectors.

The Brochesia platform, with B View and B Step software, is designed for remote collaboration on smart glasses, allowing field operators to work hands-free while following instructions or receiving remote assistance in AR. B View enables real-time sharing of the operator’s point of view with a remote expert, who can provide guidance using augmented reality tools to help solve problems or carry out procedures without the need for travel. B Step allows the design of digital workflows on the Brochesia portal, which are then followed step-by-step by field operators. Once a task is completed, a report with all collected data is sent to the portal for review. The two products can be integrated and used together on the Brochesia platform, also on smartphones and tablets, offering maximum flexibility.